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PHM NH DNG

5.1

Tng quan v qun tr ngun nhn lc

5.2

Ni dung ca qun tr ngun nhn lc

5.3

Qun tr nhm trong DN

PHM NH DNG

5.1. Tng quan v qun tr ngun nhn lc

Mc tiu ca qun tr ngun nhn lc

Cc quan im v cc nguyn tc c bn trong qun tr ngun nhn lc

Cc nhn t nh hng ti qun tr ngun nhn lc trong DN

PHM NH DNG

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11/13/2011

5.1.1. Mc tiu
Xt theo kha cnh rng ln ca x hi:
Mc tiu kinh t Mc tiu x hi Mc tiu c nhn

Xt theo kha cnh phm vi doanh nghip:

S dng hiu qu ngun nhn lc Duy tr lc lng lao ng Tm cc hnh thc, phng php tt nht qun l lao ng
PHM NH DNG 4

5.1.2. Cc quan im v cc nguyn tc c bn

Cc quan im c bn
Con ngi c coi nh mt loi cng c lao ng Con ngi mun c c x nh nhng con ngi Con ngi c cc tim nng cn khai thc v lm cho pht trin

PHM NH DNG

Cc nguyn tc c bn
m bo cung cp s lng, cht lng lao ng m bo chuyn mn ho vi trang b kin thc tng hp Phi hp cht ch gia phn cng lao ng v hp tc lao ng S dng lao ng rng ri trn c s o to, bi dng S dng lao ng phi kt hp vi vic tr th lao lao ng Kt hp thng pht vi vic tng cng k lut lao ng.
PHM NH DNG 6

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11/13/2011

5.1.3. Nhng nhn t nh hng

A
c trng ca lao ng

B
Th trng sc lao ng

C
Xu th quc t ha

D
Khoa hc k thut

PHM NH DNG

c trng ca lao ng

Th lc Tr lc Nhu cu ng c

PHM NH DNG

Th trng sc lao ng
Th trng sc lao ng l mt khng gian ca s trao i tin ti tho thun gia ngi s hu sc lao ng v ngi ang cn lao ng s dng. Cc yu t cu thnh th trng c im c bn ca th trng: Chu s chi phi ca nhiu yu t a dng v cht, phong ph v lng Mang tnh cnh tranh gay gt
PHM NH DNG 9

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11/13/2011

5.2.Ni dung ca qun tr ngun nhn lc

1 Hoch nh nhu cu nhn s

2 3

Tuyn chn nhn s

B tr cng vic v s dng lao ng

o to v pht trin

nh gi kt qu v th lao lao ng
PHM NH DNG 10

5.2.1. Hoch nh nhu cu nhn s

PHM NH DNG

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Qui trnh hoch nh nhu cu nhn s

Bc 1

Bc 2

Cc bc tin hnh

Bc 3

Bc 4

PHM NH DNG

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11/13/2011

Phng php xc nh nhu cu nhn s

Tnh theo tiu chun nh bin Tnh theo nng sut lao ng Tnh theo lng lao ng hao ph phn tch hi quy tuyn tnh Tng quan gia lao ng vi cc ch tiu Da vo sn lng v nh mc thi gian
PHM NH DNG 13

Phng php tnh theo nng sut lao ng

Q

D =

W D : l cu lao ng trong k k hoch Q : tng sn lng (hin vt hoc gi tr) k k hoch W : nng sut lao ng bnh qun ca mt ngi lao ng k k hoch
PHM NH DNG 14

Phng php phn tch hi quy tuyn tnh

Nm 2000 2001 2002 2003 2004 2005

Doanh thu X 1000 1100 1200 1300 1400 1500

S nhn vin Y 30 35 40 45 50 55

Y = 0.05X 20
PHM NH DNG

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11/13/2011

Phng php da vo sn lng v nh mc thi gian

Bc 1: Xc nh lao ng cho tng ngh

Ni =

Qi x ti Tn

Qi: sn lng sn phm loi i ti: nh mc thi gian cho 1 sn phm Tn: thi gian lm vic theo ch 1 nm cho mt lao ng Bc 2: Tng hp lao ng cc ngh

PHM NH DNG

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Phng php tnh theo lng lao ng hao ph

Tng ti x SLi Tn x K m

D =

D: cu lao ng nm k hoch ti: Lng lao ng hao ph sn xut mt n v sn phm i (gi -mc) SLi: Tng s sn phm i cn sn xut nm k hoch Tn: Qu thi gian lm vic bnh qun ca mt lao ng nm k hoch (gi/ngi) Km: H s tng nng sut lao ng d tnh nm k hoch n: s loi sn phm cn sn xut nm k hoch
PHM NH DNG 17

Phng php tnh theo lng lao ng hao ph

V d: Hy xc nh cu nhn lc nm 2012 ca mt cng ty dt X da vo k hoch sn xut sn phm; lng lao ng hao ph cho mt n v sn phm Nm 2012 d tnh nm sut lao ng ca mt cng nhn t 110%. Bit s ngy lm vic bnh qun ca nm 2012 d tnh l 270 ngy. S gi lm vic 8 gi/ngy
Tn sn phm T-Shirt Polo-Shirt Qun di KHSX (SLi) 500000 400000 200000
PHM NH DNG

ti 1.3 1.5 3
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11/13/2011

Phng php tnh theo tiu chun nh bin

Lp Tiu chun nh bin (1) 1 2 3 4 5 Tng (2) 1/20 1/22 1/24 1/26 1/28 S hc sinh nm bo co (3) 914 896 945 1021 968 4744 D bo s lng hc sinh nm KH (4) 962 914 896 945 1021 4738 (5=3:2) 46 41 40 39 35 201 (6=4:2) 48 42 37 36 36 199
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S GV hin c

S gio vin nm KH

PHM NH DNG

5.2.2. Tuyn chn nhn s

PHM NH DNG

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Khi nim
Tuyn chn nhn s l vic tm mt ngi ph hp v nng lc v trnh giao ph cho mt chc v, mt cng vic ang trng

PHM NH DNG

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11/13/2011

Nguyn tc
Xut pht t k hoch sn xut kinh doanh v k hoch v ngun nhn lc. lc. Phi da vo khi lng cng vic v yu cu c th ca tng loi cng vic Tuyn c nhng ngi c k lut, trung thc, gn b vi cng vic vi doanh nghip. nghip.

PHM NH DNG

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Cc nhn t nh hng
Hnh nh, uy tn ca doanh nghip Tnh hp dn ca cng vic Cch thc chnh qun l ni b C ch chnh sch qun l ca nh nc Chi ph tuyn chn Trnh t chc hot ng tuyn chn

PHM NH DNG

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Qui trnh tuyn chn

Bc 1 : Tip n ban u v phng vn s b Bc 2 : Sng lc qua n xin vic Bc 3: Thc hin cc trc nghim trong tuyn chn Bc 4: Phng vn tuyn chn Bc 5: Khm sc kho v nh gi th lc ca cc ng vin

PHM NH DNG

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11/13/2011

Qui trnh tuyn chn

Bc 6: Phng vn bi ngi lnh o trc tip 6: Bc 7: Thm tra cc thng tin thu c trong qu trnh 7: tuyn chn Bc 8: Tham quan cng vic (th vic) 8: Bc 9: Ra quyt nh tuyn chn (tuyn dng 9: dng)

PHM NH DNG

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5.2.5. nh gi kt qu v tr th lao lao ng

PHM NH DNG

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5.2.5.1. nh gi kt qu lao ng

nh gi kt qu i vi lao ng gin tip nh gi kt qu i vi lao ng trc tip Mt s k thut c th p dng trong nh gi kt qu: qu:
Phng php nh gi bng thang o Phng php danh mc kim tra Phng php ghi chp cc s kin quan trng Phng php cho im Phng php so snh cp
PHM NH DNG 27

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5.2.5.2. Cc hnh thc tin lng

PHM NH DNG

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A. Tin lng thi gian

Tin cng ca ngi lao ng c tnh ton da trn c s mc tin cng c xc nh cho cng vic v s n v thi gian (ngy hoc gi) thc t lm vic

u im Nhc im Hnh thc

PHM NH DNG

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B. Tr lng theo sn phm

Tr lng trn c s s lng sn phm lm ra ca ngi lao ng. TC = G x Qtt TC: Tin cng G: n gi Qtt: S lng sn phm thc t u im Nhc im
PHM NH DNG 30

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11/13/2011

B. Tr lng theo sn phm

Hnh thc

PHM NH DNG

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a. Ch tr cng theo sn phm trc tip c nhn

G= L:Q hoc G= L x T L: mc lng cp bc ca cng vic Q: Mc sn lng T: Mc thi gian V d: Mt cng nhn lm vic bc 5, mc lng ngy l 40000, mc sn lng ca l 5 sn phm Vy n gi sn phm= 40000:5=8000/1sp
PHM NH DNG 32

Bng n gi khuyn khch c nh

Thu nhp S sp/gi n gi tin cng/gi 100 110 120 130 140 150 50 50 50 50 50 50 5000 5500 6000 6500 7000 7500
PHM NH DNG

Chi ph gin tip c nh/sp 1000 910 830 770 710 670

Tng chi ph/sp(cha k nvl) 1050 960 880 820 760 720
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11/13/2011

Bng n gi khuyn khch ly tin

Thu nhp S sp/gi n gi tin cng/gi 100 110 120 130 140 150 50 55 60 65 70 75 5000 6050 7200 8450 9800 11250
PHM NH DNG

Chi ph gin tip c nh/sp 1000 910 830 770 710 670

Tng chi ph/sp(cha k nvl) 1050 965 890 835 780 745
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Bng n gi khuyn khch ly thoi

Thu nhp S sp/gi n gi tin cng/gi 100 110 120 130 140 150 50 49 48 47 46 45 5000 5390 5760 6110 6440 6750
PHM NH DNG

Chi ph gin tip c nh/sp 1000 910 830 770 710 670

Tng chi ph/sp(cha k nvl) 1050 959 878 817 756 715
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a. Ch tr cng theo sn phm trc tip c nhn

Bc 1

Bc 2
Xc nh mc tin cng ti a m doanh nghip mun tr cho ngi lao ng mc nng sut ti a

Bc 3

xc nh n gi tiu chun da trn mc lng cp bc v mc lao ng

Phn chia cc mc n gi tng ng vi mc nng sut

PHM NH DNG

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11/13/2011

b. Ch tr cng theo sn phm tp th

G= TngLi/Q hoc G= TngLi x Ti hoc G= L* x T TngLi: Tng lng cp bc ca c nhm Q: mc sn lng ca c nhm Li: Lng cp bc ca cng vic bc i Ti: Mc thi gian ca cng vic bc i n: s cng nhn trong t L*: Lng cp bc cng vic T: Mc thi gian ca sn phm
PHM NH DNG 37

b. Ch tr cng theo sn phm tp th

V d 1: T cng nhn A lp rp sn phm gm c: 2 cng c: nhn bc I lm cng vic bc 1, vi mc lng gi l 1950; 3 1950 cng nhn bc II lm cng vic bc 2, vi mc lng gi l 2160 2160; 3 cng nhn bc III, lm cng vic bc 4, vi mc lng 2676; 1 cng nhn bc V lm cng vic bc 6, vi mc 2676 lng 3960 3960 Bit mc sn lng gi ca c t l 3 sn phm. Xc nh n phm. gi sn phm Tr li: li: G=(1950 x 2+ 2160 x 3+ 2676 x 3 + 3960 x 1)/3 = 7456 G=(1950 )/3
PHM NH DNG 38

b. Ch tr cng theo sn phm tp th

V d 2: Nhm cng nhn B lp rp sn phm c c cu cng vic vi mc thi gian nh sau: 15 gi cng vic sau: bc 1 vi mc lng gi l 1950; 20 gi cng vic bc 2 1950 vi mc lng gi l 2160; 5 gi cng vic bc 4 vi 2160 mc lng gi l 2676 . G=15x1950 + 20x2160 + 5x2676 = 85830/sp G=15x 20x 85830/sp

PHM NH DNG

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11/13/2011

b. Ch tr cng theo sn phm tp th

V d 3: Mt nhm cng nhn lp rp sn phm vi mc sn lng l 4 sn phm/ngy. Trong t lp rp c 110 sn phm phm/ngy. vi c cu lao ng nh sau: sau: 1 cng nhn bc II lm 170 gi cng vic bc 2, vi mc lng 3238/gi; 1 cng nhn bc III lm 180 gi cng vic 3238/gi; bc 3, vi mc lng 3668/gi; 1 cng nhn bc V lm 175 3668/gi; gi cng vic bc 4 , vi mc lng 4148/gi; 1 cng nhn 4148/gi; bc VI lm 160 gi cng vic bc 5, vi mc lng 4687/gi. 4687/gi. Ch lm vic theo qui nh l 8 gi/ngy v 22 ngy /thng. /thng. H s lng ca bc 2,3,4,5 ln lt l 1.14,1.29,1.46,1.65 14, 29, 46, Tnh tin cng ca t v ca mi cng nhn a. Theo phng php h s iu chnh b. Theo phng php dng gi -h s
PHM NH DNG 40

c. Ch tr cng theo sn phm gin tip

G=L/MQ L: Lng cp bc ca cng nhn ph Q: mc sn lng ca cng nhn chnh M: s my phc v cng loi V d: cng nhn iu chnh bc III, mc lng ngy l d: 19200, 19200, phc v 3 my cng loi . Mc sn lng cng nhn loi. chnh mi my l 20 sn phm. Thi gian phc v mi my phm. xp x nhau n gi=19200/3 x 20 = 320 gi=19200/ 320
PHM NH DNG 41

d. Ch tr cng theo sn phm c thng

Lth = L + L(m.h)/100 L: Tin cng tr theo sn phm theo n gi c nh m: %tin thng cho 1%hon thnh vt ch tiu h: % hon thnh vt mc ch tiu thng v d: mt cng nhn hon thnh k hoch sn lng l 102%, tin cng sn phm theo n gi c nh ca cng nhn l 760000. Theo qui nh c hon thnh vt mc 1% th c thng 1.5% so vi tin cng tnh theo n gi c nh Vy tin cng tnh theo sn phm c thng ca cng nhn : 760000+ 760000(1.5 x 2)/100 = 782000
PHM NH DNG 42

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5.3. Qun tr nhm

1
Cc nguyn tc

Cc vai tr ch yu th hin trong nhm

Xy dng v pht trin nhm

PHM NH DNG

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5.3.1.Cc nguyn tc

To s ng thun Ph hp vi mc tiu S cng bng trong nhm Khuyn khch s sng to Linh hot Nguyn tc khc

PHM NH DNG

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5.3.2. Cc vai tr ch yu

Vai tr m nhn mc tiu ca nhm Vai tr gi gn nhm Vai tr c nhn

PHM NH DNG

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5.3.3. Xy dng v pht trin nhm

Hnh thnh

PHM NH DNG

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5.3.3.1. Giai on hnh thnh nhm

PHM NH DNG

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La chn thnh vin

Nhng k nng chuyn mn cn thit gip cho nhm t c mc tiu xc nh Mc phc tp ca cng vic v khi lng cng vic K nng lm vic theo nhm ca cc thnh vin. Li ch, c im, nguyn tc khi lm vic theo nhm Phi hp v h tr cc thnh vin khc Tn trng s khc bit v tnh cch ca cc thnh vin khc Trao i thng tin v on kt trong nhm
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Xc lp v ph bin mc tiu

C th o lng c c nht tr Kh thi Thi hn xc nh

PHM NH DNG 49

Thit lp knh truyn t thng tin

Phng tin truyn thng

Th, in thoi, fax

Cc phng tin in t
Th in t, phn mm

Cc hnh thc hi ngh

PHM NH DNG

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5.3.3.2. Giai on hn lon

PHM NH DNG

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5.3.3.3. Giai on nh hnh

Giai on nh hnh l qung thi gian m mi thnh vin bt u lm vic vi nhau v c s nh mt nhm lm vic chung Xy dng k hoch cho nhm

PHM NH DNG

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