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MARKETING PLAN
Contribution
This Marketing Plan is prepared by Hafiza Sarah Abdullah and Qanita Zakir , the students of BS(IT) Batch 2010 and is submitted to
Mrs Sana Hafeez.
The relevant material was searched and analyzed by Hafiza Sarah Abdullah. After analysis the material to be included in this
report/plan was extracted by Qanita Zakir. Hafiza Sarah Abdullah has done proof reading and Qanita Zakir has designed the layout
of the report. In short, there is an equal contribution of each member.
Marketing plan
Contents
1
2
3
Marketing plan
4.4.3
Downward pressure on pricing ..................................................................................................................................................................... 10
4.4.4
Compressed product life cycle ....................................................................................................................................................................... 10
5
Objectives and Issues................................................................................................................................................................................................................ 11
5.1
First-year Objectives....................................................................................................................................................................................................... 11
5.2
Second-year Objectives ................................................................................................................................................................................................. 11
5.3
Issues.................................................................................................................................................................................................................................... 11
6 Marketing Strategy .................................................................................................................................................................................................................... 11
6.1
Positioning ......................................................................................................................................................................................................................... 11
6.2
Product Strategy .............................................................................................................................................................................................................. 11
6.3
Pricing Strategy............................................................................................................................................................................................................... 12
6.4
Distribution Strategy .................................................................................................................................................................................................... 12
6.5
Marketing Communications Strategy ..................................................................................................................................................................... 12
6.6
Marketing Research ....................................................................................................................................................................................................... 12
6.7
Marketing Organization ............................................................................................................................................................................................... 12
7
Action Programs ........................................................................................................................................................................................................................ 12
7.1
December .......................................................................................................................................................................................................................... 12
7.2
January................................................................................................................................................................................................................................ 12
7.3
February............................................................................................................................................................................................................................. 12
7.4
March.................................................................................................................................................................................................................................. 13
7.5
April .................................................................................................................................................................................................................................... 13
7.6
May ...................................................................................................................................................................................................................................... 13
8 Budgets ......................................................................................................................................................................................................................................... 13
9 Controls ........................................................................................................................................................................................................................................ 13
10
Bibliography ...........................................................................................................................................................................................................................14
Marketing plan
1 Executive Summary
TECH ELITES is one of the rapid growing company. It was established in 2006. It is now one of the most successful companies in terms of
professionalism. The main business objectives are to improve quality at a competitive price and customer satisfaction. TECH ELITES has five
type configured item of NOTEBOOK PC in Pakistan, these are W451U-T5600, W451U- T2080, W552U-T2450, W451U and W552U. All of these
NOTEBOOK PCs ensure quality, availability and customer satisfaction. The demand of NOTEBOOK PC is increasing and the demand of Desktop
PC is decreasing day by day. The marketing strategy is based on strong quality of product delight to target market. TECH ELITES will focus on
its availability of product, competitive pricing and greater value than competitors. Our marketing objective is to actively support continuous
growth and profitability through effective implementation of the strategy. TECH ELITES is preparing to launch a new NOTEBOOK product, the
TECH ELITES W651U-T2010, in a maturing market. Despite the dominance of laptop leader Hewlett-Packard, we can compete because our
offering combines exclusive features at a value-added price. We are targeting middle class consumers and business markets, taking advantage of
opportunities indicated by higher demand for easy-to-use, portable NOTEBOOK PCs with greater functionality.
2 The Challenge
The primary marketing objectives of this plan are to achieve first-year market share of 2 percent and unit sales of 4,000 and the primary
financial objectives are to achieve first-year sales revenues of 300 million, keep first-year losses to less than PKR 20 million, and break even early
in the second year.
Marketing plan
Customer Need
Corresponding Feature/Benefit
Professionals
(consumer
market)
Students
(consumer
market)
Corporate users
(business market)
Entrepreneurs
(business market)
Medical users
(business market)
Ultra-portable
Compact, lightweight design with a 12.1-inch diagonal LED display starts at only 3.38 lb
3.2.2
3.2.3
Business-rugged construction
Meets tough military standards (MIL-STD 810G) for vibration, dust, humidity, altitude and extreme temperatures
The full-size, spill-resistant keyboard with drains protects the system board from minor spills, while TECH ELITES DuraKeys keep your
keyboard looking newer, longer
Travel confidently with the magnesium-alloy casing, hardened-steel pin axels and scratch-resistant TECH ELITES DuraFinish.
Automatically protect hard-drive data from drops and sudden impact with TECH ELITES 3D DriveGuard
Security and convenience
Centrally manage security policy with the latest TECH ELITES ProtectTools mobile PC security infrastructure solution.Access e-mail,
calendars, contacts and websites without waiting to boot up using TECH ELITES QuickLook 3 and TECH ELITES QuickWeb
Marketing plan
3.2.4
The the TECH ELITES W651U-T2010 is made with a minimum of 12% recycled plastic.
3.2.5
Reasonable price
First-year sales revenues are projected to be PKR 100 million, based on sales of 4,000 TECH ELITES W651U-T2010 units at a wholesale
price of 80,000 each.
During the second year, we plan to introduce the TECH ELITES 2W651U-T2010 as a higher-end product with the following standard
features:
Global positioning system for identifying locations, obtaining directions
Built-in web camera
Translation capabilities to translate Urdu text as English text (other languages to be offered as add-on options)
3.2.6
We are providing laptops with 500 GB hard disk , a processor of Intel Core 2 Duo 2.80 GHz, 3 GB DDR2 and SDRAMNvidia GeForce
9700M GTS graphics adapters.
3.2.7
Voice Recognition
Our licensing arrangement with Cellport Systems allows us to provide the exclusive feature of voice recognition for hands-off
operation.
3.3.1
Price
$1,794.99 from hp (PKR 1,53,287)
3.3.2
Price
$1399 from Amazon.com (PKR 1,19,470.50)
3.3.3
Price
$3373 from Dell (PKR 2,88,044.50)
3.3.4
Marketing plan
Price
$1150 from Dell (PKR 98,206.66)
3.3.5
Price
$3349 from Sony (PKR 2,85,995)
3.3.6
Sony VAIO FW
Price
$1899 frrom jr.com (PKR 1,62,169.08)
3.3.7
HP Pavilion dv5tse
Price
$1,539.99 (PKR 1,31,510.675)
3.3.8
Price
$2,474 from Amazon.com (PKR 2,11,272.5)
3.3.9
Price
Price: $2,239 from PC Connection (PKR 1,91,204.10)
Marketing plan
3.3.10
Despite this strong competition, TECH ELITES W651U-T2010 can carve out a definite image and gain recognition among the targeted segments.
Our licensing arrangement with Cellport Systems allows us to provide the exclusive feature of voice recognition for hands-off operation, a
critical point of differentiation for competitive advantage. We are providing highly configured laptops at an extremely low price i.e 80,000
Processor : Intel Core 2 Duo 2.80 GHz
RAM : 3 GB DDR2 SDRAM
Display : 12.1 inches
Hard Disk : 500 GB
Weight : 3.38lb
Optical Device : DVD+-RW
Graphic Adapter : Nvidia GeForce 9700M GTS
Connectors : 4xUSB, VGA, HDMI, Express card, eSATA, FireWire, Bluetooth, Wireless 802.11b/g, card reader
OS:Windows Vista Home Premium
3.4.1
Wholesalers
Consumers will be able to buy our NOTEBOOK PC from wholesalers in UNI PLAZA at I.I. Chandrigarh Road and at Regal Cenima in
Sadar.
3.4.2
Online Distribution
Our own website will provide information about TECH ELITES products but we will advertise our products on other websites as well.
The world wide recognized online retailer i.e Amazon.com will also provide our products. Although distribution will initially be
restricted to the Pakistan, we plan to expand into Afghanistan, India and beyond, according to demand. We will emphasize trade sales
promotion in the first year.
4.1 Strengths
TECH ELITES can build on three important strengths:
4.1.1
Innovative product
The TECH ELITES W651U-T2010 includes a voice-recognition system that simplifies usage and allows hands-free operation.
Marketing plan
4.1.2
Compatibility
TECH ELITES W651U-T2010 can work with the hundreds of peripherals and applications currently available.
4.1.3
Pricing
Our product is priced lower than competing multifunction modelsall of which lack voice recognitionwhich gives us an edge with
price-conscious customers.
4.2 Weakness
4.2.1
As a start-up, TECH ELITES has not yet established a brand or image in the marketplace, whereas Hewlett-Packard and other rivals
have strong brand recognition. This is an area we will address with promotion.
4.2.2
Insufficient capital
Due to political crises in Pakistan, investors are drawing their shares back. At present the major shareholders are the CEO of Tech
Elites and the social workers who want to promote technology in Pakistan.
4.2.3
The company has to pay tax of 39% where as incorporate dividend tax ranges from 5% to 15% and direct taxes on salaries, business,
capital gains are must.
4.3 Opportunities
4.3.1
The entrepreneurs who want to stay in touch while on the go need portable and light weight computers and TECH ELITES is
providing 3.38lb highly configured NOTEBOOK PCs.
4.3.2
The students and professionals always need high memory and graphics card for all the softwares and applications. This is a major
opportunity for TECH ELITES to capture greater customers value.
4.3.3
Now computer has become the part and parcel of each students life. If an entrepreneurs want to succeed, expand the business or
store data the TECH ELITES NOTEBOOK PC will be the best choice.
4.4 Threats
4.4.1
The law and order situation in Pakistan and particularly in Karachi is getting worst day by day and strikes are common.
4.4.2
Increased competition.
More companies are entering the laptop market with models that offer some but not all of the features and benefits provided by TECH
ELITES NOTEBOOK PCs. Therefore, TECH ELITES marketing communications must stress our clear differentiation and value-added
pricing.
4.4.3
Increased competition and market-share strategies are pushing NOTEBOOK PCs prices down. Still, our objective of seeking a 10%
profit on second-year sales of the original model is realistic, given the lower margins in the PDA market.
4.4.4
NOTEBOOK PCs seem to be reaching the maturity stage of their life cycle more quickly than earlier technology products. We have
contingency plans to keep sales growing by adding new features, targeting additional segments, and adjusting prices.
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Marketing plan
5.3 Issues
One major issue is our ability to establish a well-regarded brand name linked to a meaningful positioning. We will have to invest heavily in
marketing to create a memorable and distinctive brand image projecting innovation, quality, and value. We also must measure awareness and
response so we can adjust our marketing efforts if necessary.
6 Marketing Strategy
TECH ELITES marketing strategy is based on a positioning of product differentiation. Our primary consumer target is middle- to upper-income
professionals who need one portable device to save and run heavy applications. Our secondary consumer target is high school, college, and
graduate students who need a portable device to play games and chat with their friends. This segment can be described demographically by age
(1630)
and education status. Our primary business target is mid- to large-sized corporations that want to help
their managers and employees stay in touch and input or access critical data on the go. This segment consists of companies with more than PKR
250 million in annual sales and more than 100 employees. A secondary business target is entrepreneurs and small business owners. We are also
targeting medical users who want to reduce paperwork and update or access patients medical records. Each of the four marketing-mix strategies
conveys
TECH
ELITES
differentiation
to
the
target
market
segments
identified
above.
To keep Increasing market share and revenues we need to build and sell products cheaper and more efficiently than our competitors. With HP,
IBM and Lenovo adopting profitable techniques and selling their products cheaper we are forced to adopt new techniques to its strategy to gain
their market share back.
6.1 Positioning
Using product differentiation, we are positioning the TECH ELITES NOTEBOOK PC as the most versatile, convenient, value-added model for
personal and professional use. The marketing strategy will focus on the extensive wireless connectivity options, business-rugged and
environmentally responsible design and voice-recognition system as the main feature differentiating the TECH ELITES W651U-T2010. The
position will be achieved by quality product, competitive price, and according to consumers demand and delight.
Figure 1.2
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Marketing plan
7 Action Programs
The TECH ELITES W651U-T2010 will be introduced in January. Following are summaries of the action programs we will use during the first six
months of next year to achieve our stated objectives.
7.1 December
We will initiate a PKR 200,000 trade sales promotion campaign to educate dealers and generate excitement for the product launch in January.
We will exhibit at the major consumer electronics trade shows and provide samples to selected product reviewers, opinion leaders, and
celebrities as part of our public relations strategy. Our training staff will work with sales personnel at major retail chains to explain the TECH
ELITES W651U-T2010s features, benefits, and competitive advantages.
7.2 January
We will start an integrated print/radio/Internet campaign targeting professionals and consumers. The campaign will show how quickly TECH
ELITES NOTEBOOK PC users can accomplish tasks. This multimedia campaign will be supported by point-of-sale signage as well as online-only
specials.
7.3 February
As the multimedia advertising campaign continues, we will add consumer sales promotion tactics such giving away leather carry-cases as a
premium. We will also distribute new point-of-purchase displays to support our retailers.
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Marketing plan
7.4 March
We will hold a trade sales contest offering prizes for the salesperson and retail organization that sells the most TECH ELITES NOTEBOOK PCs
during the 4-week period.
7.5 April
We plan to roll out a new national advertising campaign this month. The radio ads will feature celebrities. The print ads will show these
celebrities holding their TECH ELITES NOTEBOOK PCs.
7.6 May
Our radio campaign will add a new voice-over tag line promoting the TECH ELITES W651U-T2010 as a graduation gift. We will also exhibit at
the semiannual electronics trade show and provide channel partners with new competitive comparison handouts as a sales aid. In addition, we
will tally and analyze the results of customer satisfaction surveys for use in future promotions and to provide feedback for product and
marketing activities.
8 Budgets
Total first-year sales revenue for the TECH ELITES W651U-T2010 is projected at PKR 300 million, with an average wholesale price of PKR
80,000 per unit and variable cost per unit of PKR 60,000 for unit sales volume of 4,000. We anticipate a first-year loss of up to PKR 20 million
on the TECH ELITES W651U-T2010 model. Break-even calculations indicate that the TECH ELITES W651U-T2010 will become profitable after the
sales volume exceeds 5000, early in the products second year. Our break-even
analysis of TECH ELITES first PDA product assumes per-unit wholesale revenue of PKR 80,000 per unit, variable cost of PKR 60,000 per unit,
and estimated first-year fixed costs of PKR 100,000,000. Based on these assumptions, the break-even calculation is:
PKR 100,000,000
= 5000 units
PKR 80,000 PKR 60,000
9 Controls
We are planning tight control measures to closely monitor quality and customer service satisfaction. This will enable us to react very quickly in
correcting any problems that may occur. Other early warning signals that will be monitored for signs of deviation from the plan include monthly
sales (by segment and channel) and monthly expenses.
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Marketing plan
10 Bibliography
http://www.google.com.pk/
http://www.scribd.com/
http://marketing.about.com/
http://www.bizmove.com/
http://www.ehow.com/
http://www.knowthis.com/
Principles of Marketing by Philips Kotler
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Marketing plan