Annual Review 20078

Joining the dots: One vision

Contents

Annual Review 200708

Contents
What the Energy Saving Trust does____3 Spreading the message through partnerships: Introduction from Chairman Eddie Hyams____4 Putting the customer first: Introduction from Chief Executive Philip Sellwood____6 Delivering results: Emission savings for 200708____8 Consumer____12 Local authorities and communities____16 Partnerships____20 Low carbon technologies and infrastructure____26 Other work we are involved in____28 Making a low carbon society a reality____30 Our sustainability commitment____32 Financial stats____34 Board of Directors____35

What the Energy Saving Trust does

Our mission We aim to lead 60 million people in the UK to act on climate change by: Promoting the need for action. Providing information and advice on what they should do. Offering practical support to help people take action through our nationwide advice centres, our website, through the media and via communities. We also: Support manufacturers and retailers in their delivery of low-carbon technology and energy efficient products. Help builders and suppliers to build low carbon homes and improve existing housing. Advise government on the policies needed to create a low carbon society. Our vision Our vision for the future is for every home to be low carbon and for everyone to lead a low carbon lifestyle because they: Save energy Buy the most energy efficient products Equip their homes with energy saving measures Choose sustainable travel Want renewable energy, including microgeneration Conserve water Reduce and recycle waste This vision set out in our recent publication, Emission Impossible? is the first step towards our future strategy. You can download a copy by going to energysavingtrust.org.uk/emissionimpossible. We have also recently released a draft strategy for outlining the low carbon initiatives we believe that the Energy Saving Trust can help to deliver between 2009 and 2014.

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Eddie Hyams: Chairman of the Energy Saving Trust

Annual Review 200708

Spreading the message through partnerships

When the Energy Saving Trust was formed 15 years ago, it was the only organisation set up to provide solutions for saving energy and acting on climate change. Now, there are government and private initiatives operating in the same space. Here, the Energy Saving Trusts chairman, Eddie Hyams, gives his opinion on the changing nature of the energy market and explains how the Energy Saving Trust is the single point for consumers for advice and information.
The Energy Saving Trust has a unique membership base. Our members include the UK government, the devolved governments of Scotland, Wales and Northern Ireland, and the majority of the UKs energy companies. As we are both privately and publicly funded, we can be on the side of the citizen and in a prime position to be able to provide comprehensive and objective advice on how to stop wasting energy. We have no commercial interest in the advice we give. This means that those using our services will always receive independent advice tailored for them. We have a separate Board that means our decision making is focused on the consumer. And what makes the Energy Saving Trust different from other environmental bodies is the depth of our insight not just in terms of consumer behaviour, but also the energy markets and the technologies for energy efficiency and domestic renewables. We are skilled at assessing which technologies work and which do not, and can communicate this to people in a way that is clear. During the past two years, the awareness of both energy saving and climate change has risen enormously. This has made our task both easier and harder. Whilst awareness is higher, there is more public confusion about green issues. All of which reinforces the need for a strong, independent body on the side of the customer: the Energy Saving Trust. There has been some discussion recently that the current economic climate will lead to a tightening of public sector spending. As Chairman of the Energy Saving Trust, I know first hand we work to be cost-efficient and we use our money very effectively. In my role in overseeing the Executive, I make sure that we are at the forefront of prudent expenditure. For instance, our advice services stimulate CO2 savings at a cost of 1.70 per tonne an extremely cost effective way to help the UK achieve part of its climate change objectives. Another integral element of our prudent spending is our partner activity. Across the organisation, we work with a number of businesses on marketing, public relations and incentive campaigns, without compromising our independent status. By associating ourselves with key brands, we can leverage our marketing budget by up to nine times. And our partner work means that we now have the potential to reach millions of additional individuals and employees that otherwise would have been out of our reach. Id like to extend my thanks and appreciation to our staff, our Executive and our Board for all their hard work and support over the past year.

Eddie Hyams Chairman, Energy Saving Trust

Philip Sellwood: Chief Executive of the Energy Saving Trust

Annual Review 200708

Putting the customer first

As the Energy Saving Trust celebrates its fifteenth year, I am certain I will not be alone in reflecting on our present position in society, our achievements to date and our future course.
Over the past five years of my tenure, I think it is fair to say that the Energy Saving Trusts agenda has moved from the margins of societys social and political consciousness to the centre. This is a huge step change and one that we can all claim to have driven. Why do we believe this? Quite simply because the consumer is now at the heart of everything we do. We understand the issues everyone faces when trying to adopt a low carbon lifestyle. We have achieved this insight by analysing and acting on customer feedback, carrying out extensive market research, and segmenting our consumer audience so that we provide individuals with advice and information that is relevant to their needs and circumstances. So over the past five years, we have worked tirelessly to become the customercentric organisation we are today. For example, we now have a network of Green Ambassadors across the UK. Through understanding the concerns of these ordinary people who try to live a sustainable lifestyle, we are provided with real-life viewpoints, rather than ones based on brainstorming sessions, or conference debates. What we have achieved over the last year supports our position as consumer champion on the environment. During this time we engaged with over one million consumers via our local advice centres, and attracted about one million unique visitors to our website. We have certainly come a long way since forming15 years ago, when there were just two permanent members of staff! Integral to our repositioning is the ongoing rollout of our new local advice centres across the UK. As of December 2008, there is, for the first time, a network of 21 one-stop shops where people can get help and advice on a variety of issues including not just energy saving and micro-renewables, but also travel choices, water conservation and waste reduction. This new capacity to offer advice on environmental issues across the board, rather than solely energy use reduction, is all part of our commitment to making it easier for the consumer to receive the advice and information they need. The unique selling point of our local advice centres is simple: to deliver timely, personalised and relevant advice to people on the ground. We know that while environmental policy is debated and set by politicians in UK and Europe, delivery of carbon savings actually takes place at home, where we live, and in our communities. Our network of local advice centres is the most extensive of its kind in Europe. The advice our centres deliver is relevant to where people live and the lives they lead. It supports the Energy Saving Trusts mission to lead 60 million citizens to act on climate change. It has long since been my belief that the local advice centre rollout could not come at a more opportune time for consumers and for the Energy Saving Trust itself. When every day brings more news of the credit crunch and rising fuel bills, it is vital that we convey the fact that environmental action can save people money. We need to capitalise on the current economic climate and bring to peoples attention that a low carbon lifestyle will bring financial benefits. So rather than viewing the shift in focus from the environment to the economic as a disadvantage, I think we all need to view it as an opportunity to get the energy saving message out there with renewed enthusiasm. We must be confident in the relevance and importance of our advice remembering that through our advice we can help householders save around 340 every year from reduced utility bills. Thats 340 in hard cash every year not to mention the carbon dioxide savings. Of course, we should not forget the important role that low carbon technologies will have in delivering the required CO2 savings. That is why we assist business in helping to bring next generation low-carbon technology to the marketplace, whether that is energy efficient design and construction in building or providing grant support for the installation of microgeneration technologies. We also carry out energy monitoring in-situ trials to test the effectiveness of energy efficiency and microgeneration technologies in the home. We also have a partnership agreement with our sister organisation, the Carbon Trust - who support and help UK businesses to save energy. This ensures that our corporate goals and objectives are complementary and that there is no overlap or duplication of work. Elsewhere in the Energy Saving Trust, the past year has been exciting, not least because it has seen us hold the presidency of the European Energy Network (EnR). The EnR is an informal, voluntary network of European energy agencies which promotes best practice in sustainable energy. What is especially exciting for us is the opportunity to share ideas, and showcase to our European partners some of the initiatives we run in the UK. For example, our Swedish counterparts are looking to introduce a scheme similar to Energy Saving Recommended. Ultimately, we hope to be able to influence and input to the environmental directives coming from the European Commission. But whatever direction we go in, the customer will always come first. With thanks,

Philip Sellwood Chief Executive, Energy Saving Trust

Delivering results: Emission saving results for 200708

Annual Review 200708

Delivering results:
2007 08 Emissions Saving from Energy Saving Trust activities The Energy Saving Trust has continued to deliver significant and increasing savings in CO2 emissions through its range of activities across the consumer, local authority, trade, community and business (fleet manager and small and medium enterprises (SMEs)) audiences. Overall, our work has stimulated annual CO2 savings of nearly 1.2million tonnes and lifetime savings of over 24 million tCO2 in 2007/08. The average cost effectiveness1 of lifetime CO2 saved has dropped to 1.50 per tonne an improvement on the 2.00 per tonne in the previous year.
The overall level of lifetime savings has increased in 2007/08 compared to 2006/07. This is due to: An overall improvement in impact in the consumer audience driven by increased website activity and their related savings in 2007/08. The increased level of consumer contacts achieved through the consumer advice network in 2006/07 has been maintained in 2007/08. Increasing impact in both the local authority and housing association audiences, especially the latter who are using our resources to reduce CO2 emissions from their housing stock.2 Increasing impact in communities through the Community Action for Energy programme (CAfE) mainly through the engagement of energy professionals working with communities. The consumer (household) audience is the main focus of Energy Saving Trust activities reaching people directly through our advice centres, the website and advertising or indirectly through local authorities, housing associations or trade partners. This audience accounts for about 65 per cent of annual CO2 savings and over 45 per cent of lifetime savings. The vast majority of savings continue to be achieved through energy efficiency actions by households although there has been a noticeable increase in savings achieved through renewable and transport activities compared to last year. Energy Efficiency Consumer1 LA & HA Trade Communities SMEs (Scotland only) Total Energy Efficiency Renewables2 Transport 2 Grant Programmes3 Transport Advice Total Transport Total EST4
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Results
The Energy Saving Trust undertakes evaluations to assess impact across the range of activities for its main audiences. The assessment of CO2 savings for energy efficiency measures in 2007/08 are based on values used for the Governments Carbon Emissions Reduction Target (CERT) programme. The 2006/07 emission savings have also been restated using the same factors. Table 1 provides a breakdown by audience of the annual and lifetime CO2 savings stimulated by the Energy Saving Trust in 2007/08 compared with 2006/07:

Table 1 2007 08 Results Funding million 18.7 3.5 1.3 0.6 0.7 24.8 7.9 Annual CO2 saving 000t CO2 /a 770 304 40 54 3 1,172 5 Lifetime CO2 saving 000t CO2 10,930 9,665 1,173 1,885 46 23,698 121 EST cost effectiveness /t CO2 lftm 1.7 0.4 1.1 0.3 15.0 1.1 65.0 Annual CO2 saving 000t CO2 /a 950 135 80 8 3 1,176 3 0.4 11 11 1,191 200607 Results
restated on same basis as 200708

Lifetime CO2 saving 000t CO2 10,569 3,938 2,514 152 40 17,214 67 3 142 145 17,427

EST cost effectiveness /t CO2 lftm 1.8 0.9 0.5 2.0 16.0 1.4 95.0 273.0 19.0 24.0 2.0

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Cumula tive In Lifetime fluenced sav 1994 2 ings 007

2.9 2.9 35.6

17 17 1,194

217 217 24,036

13.0 13.0 1.5

MtCO2

Notes to text: 1 Cost effectiveness = total Energy Saving Trust funding from Government divided by lifetime CO2 saving. 2 In 200607, the Energy Saving Trust Local Authority programme was reduced in scope due to funding constraints and the increase in 200708 is partly due to the introduction of additional support for some local authorities.

0 19945 Year 19956 19967 19978 19989 19990 20001 20012 20023 20034 20045 20056 20067

Notes to Table 1: 1 Consumer results are interim based on initial 2007/08 consumer survey phases. 2 Savings from specific renewables and transport programmes are achieved across a number of audiences (consumer, business and communities) but have been identified separately. 3 Transport Grant Programmes in 2006/07 relates to Infrastructure Programme only. 4 Totals are rounded.

Delivering results: Emission saving results for 200708

Annual Review 200708

The main findings from the audience evaluations that were undertaken in 2007/08 can be summarised as:
Consumer CO2 saving impact has improved in both lifetime and annual terms over 2006/07. This is due to more households being reached through the advice network and our website (over two million in 2007/08; an increase of seven per cent) whilst the conversion of advice given to actions taken by consumers has been maintained. The two most popular measures undertaken by households due to our activities are the fitting of energy saving lightbulbs and adjusting heating controls. The most significant measures for lifetime CO2 savings were cavity wall and loft insulation continuing the trend in recent years. In future, we will look for even more action in these areas. Local Authorities and Housing Associations The overall CO2 saving impact has significantly increased in 2007/08 with over twice the estimated savings in 2006/ 07 and a 60 per cent increase over 2005/06. In particular, housing associations are increasingly using our programmes to reduce CO2 emissions from their housing stock. The awareness, use of our service and our perceived value is high amongst local authorities and resources such as our Practical Help service is being used more widely than in previous years. In addition, the One to One Support programme for England, Wales and Northern Ireland has been well received by local authorities and tailored support will be increased to meet this demand. Trade Energy Efficiency Best Practice in Homes The impact of the Best Practice programme has reduced in 2007/08 as a result of re-prioritisation of resources. However, it is still considered an important service to installers, specifiers and architects. There has been a high use of Best Practice publications with nearly 400,000 distributed. Following a review and refocusing of the programme, CO2 savings are expected to improve in 2008/09.

Communities Community Action for Energy; CAfE Although a relatively small programme, there has been a significant increase in the impact of CAfE with good cost effectiveness, mainly through energy professionals working with community groups on community energy efficiency schemes. Small Business Scottish Business Advice Programme The Business Advice programme has expanded its reach by nearly 20 per cent in 2007/08 providing advice to 550 small businesses in Scotland. Our activities have increased awareness, interest and commitment to take action on energy efficiency issues by SMEs who would not usually have energy efficiently as a high priority. SMEs engage well with the programme with over 90 per cent taking some action following our advice and around 80 per cent satisfied with the service provided. Transport Business Fleet Advice On average, over all Green Fleet Reviews we undertake for organisations, fuel consumption reduced by three per cent. Other benefits of actions taken include reduced fleet maintenance costs, reduced staff time spent on business travel and improved company image. The impact and emissions savings of the programme has increased due to more organisations undertaking a Green Fleet Review and higher average fleet numbers. Energy Efficiency Measures The impact of our energy efficiency activities forms the majority of CO2 savings achieved and measures installed in households provide the most significant proportion. The breakdown of the main types of energy efficiency measures installed in 2007/08 is as follows:

% CO2 Lifetime for Energy Efficiency Measures ESR appliances (2%) Upgraded heating systems (3%) Heating controls (3%) Other insulation (11%) Energy saving lighting (4%) Glazing (2%) Behavioural measures (2%) Cavity wall insulation (36%)

% CO2 Lifetime Savings by Transport Company car policy (11%) Monitoring and targeting (31%)

Efficient vehicles (28%)

Driver training (30%) Loft insulation (37%) Although the impact in terms of CO2 savings is significantly less, the analysis of the types of renewable technologies supported and the actions taken as a result of transport fleet advice programme are shown in the following pie charts: % CO2 Lifetime savings by Technology for Renewables Programme Small Scale Hydro (<1%) Solar Thermal Hot Water (20%) Ground Source Heat Pump (35%) A key activity undertaken by our consumer advice centres is the signposting of customers to the subsidies and special offers available for the installation of energy efficiency measures under such schemes as the Carbon Emissions Reduction Target (CERT) or its predecessors, fuel poverty or local authority schemes. The Energy Saving Trust is a fundamental part of the infrastructure to guide customers to these schemes and in stimulating action; as such we provide benefits in two main ways: Reducing transaction costs in these schemes so that more savings can be delivered Increasing the scope for savings by existing schemes by reaching customers who would not otherwise participate. Evaluation Methodology The evaluation approach and outline of the evaluation methodology can be viewed on the Energy Saving Trust website, energysavingtrust.org.uk/corporate.

Biomass Heating Systems (28%) Solar Photovoltaic (17%)

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Consumer

Annual Review 200708

Consumer
We provide consumers with practical advice and support delivered through our local advice centres, website, and marketing and public relations campaigns to help them save energy, travel sustainably, generate renewable energy, conserve water and reduce or recycle waste. Our advice centres also run their own local marketing and public relations campaigns tailored to the individual needs of people living in that region. To support all of this activity we have a network of Green Ambassadors our consumer champions who spread the word on green issues to friends, family, and local community groups as well as assisting with our media activity.
Expanding horizons our new local advice centres Over the last two years, we have started to roll out 21 new local advice centres across the UK. These replace our Energy Efficiency Advice Centres, which typically only provided advice on energy efficiency. With seventy per cent of householders saying it is time-consuming to find the right information about environmental measures for their home, it is clear that there is a demand for a onestop shop of advice on a range of environmental issues. Our research shows that when thinking about the word environment people mention a whole raft of concerns and issues. We have responded appropriately hence why our new local advice centres offer one-stop shop advice on saving energy, sustainable transport and microgeneration and from 1st April 2008, water conservation and waste reduction in England and Wales. These new-style advice centres also actively identify and target individuals in their local areas who they believe could benefit from our support. They also link people with suppliers and installers of energy-saving measures (such as loft and cavity wall insulation) making it easier for people to take action. This one-stop shop approach has meant that we have doubled the number of calls that our advice line (0800 512 012) received compared to the previous year. This is a significant break-through and clearly demonstrates that people are more likely to act on environmental advice when it is all-inclusive. Our advice centres in England will also act as the delivery mechanism for the UK Governments Act on CO2 campaign, actonco2.direct.gov.uk. Making a commitment to take action the Commit to save your 20% campaign The campaign urging the UK public to Save Your 20% finished in March 2008 after three successful years. Its purpose was to encourage people across the UK to make a personal commitment to save energy. Following consumer research, the campaign focused on three key messages: telling people why we were asking them to commit (because over 40 per cent of man-made CO2 emissions are from the energy we use at home and when we travel); showing them that they were not alone in making a commitment (by showcasing individuals who had taken action); and thanking them for their commitment. These messages were communicated in a phased programme
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of marketing and PR activity. People were invited to commit to between one and ten energy saving measures. Commitments could be made online, through the Commit microsite, or through our advice centres, using hard copy Commit cards. Online participants could choose a place in the UK where they wanted to dedicate their commitment and the sites calculator worked out how much energy and CO2 their commitment would save. We also sent out supportive emails a month later, reminding them of their commitment and encouraging action. At the end of March 2008, nearly 200,000 people had committed to take almost one million energy-saving actions. The consumer website was redesigned at the end of 2006 and about one million unique visitors came to visit the Energy Saving Trust website in 200708. Both our online advertising and video guides recently won prestigious industry awards. Spreading the word For 2007s Energy Saving Week we took a more radical approach than in previous years. In the past, we have tended to focus on promoting specific energy-saving measures like buying Energy Saving Recommended products or encouraging people to change how they use energy. Whilst these approaches have been effective, the issue of how to resolve climate change has moved on. Our publication, Warm Words II, which looked at how the media reports climate change, shows that people respond best to communications which are directly relevant to them and their local community. So we adopted a communications approach which went beyond just using the media and gave the 2007 Energy Saving Week the theme of Communities. We worked with eight partners to create the C8, with the aim of galvanising influential communities into action. Between them, the groups owned a key day during Energy Saving Week: Womens Institute and cafdirect Monday Tuesday Royal Mail Wednesday Social networks (through Facebook and key blogger, Adam Vaughan) Thursday Future Friendly and National Confederation of Parent Teacher Associations Friday Dixons Store Group Saturday B&Q Sunday Church of England
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One of the main highlights was the C8 summit on the Monday where along with the other C8 members, we agreed a broad strategy on how best to spread energy saving messages within our communities. The week showed that the way to secure wide-scale action on climate change is by supporting key influencers in communities, who can then cajole and encourage friends, family, and local and online social groups to save energy. During Energy Saving Week, we disseminated our energysaving messages to the public through our work with C8 partners, via our local advice centres and through our website - as well as via radio and press coverage. And we encouraged plenty of debate on the internet too. Gauging green activity During 2007/08 we launched the Green Barometer, a quarterly national index of consumer attitudes and behaviours relating to environmental issues. Alongside the index we also released four associated reports covering topics such as patio heaters, waste and recycling, and smart metering. The Green Barometer provides a unique insight into public attitudes to environmental issues and climate change. As well as securing national press, television and radio coverage, the reports also achieved a large amount of coverage on a regional basis. Our intention was to create stories that were relevant to people based on where they lived and their personal circumstances. The reports also helped us to strengthen our policy and strategic positions with key stakeholders in government, business and local authorities and reinforced our status as the leading authority on understanding consumer views of environmental issues. Other PR led campaigns, such as the one in support of our consumer electronics report, Ampere Strikes Back helped increase the share of CO2 savings achieved from appliances from 3 per cent to 10 per cent.

Barometer Our Green achieved PR activity cognition industry re cured the when we se the Best award for at campaign Consumer ek Awards. the PR We

Consumer

Annual Review 200708

Saving energy a no-brainer So says Stockport resident Neville Butcher, whose energy-saving measures have made a major dent in household bills. Neville Butcher buys into the environmental reasons for saving energy but its the financial savings that have also motivated him to take a range of measures that have brought his fuel bills down to 35 a month. Whats particularly impressive is that Neville and his family have achieved their low bills in a 1919 four-bed semi, not a housing type renowned for its good energy performance. With cavity wall insulation and double glazing already installed, the house was off to a good start, but there was much more to do. First up was loft insulation, for which Neville received a 100 per cent local authority grant as he was unemployed at the time. Then there are thermostatic radiator valves which mean that Neville can tune the level of heat in each room, reducing the load on the boiler and saving money. Energy saving light bulbs complete the energy-saving equipment in Nevilles household. However the family boosts their savings by doing a few things differently, such as keeping the central heating thermostat at around 17 degrees Centigrade.

And with composting, a wormery and local authority recycling taking care of many waste items, the family produces less than a binful of rubbish a week. Whilst the ecological issues are something that Neville believes in, its ultimately the savings that make the difference. As he says: If it saves money as well as saving the Earth, then its a no-brainer! Wrapping the home up warm Brenda Houston, from Dunmurry, lives in a three bed detached oil fired central heated house. As a result of visiting our stand at Balmoral Show (2008) Brenda contacted her local advice centre to learn how she could make her home warmer and more energy efficient. She has since installed a range of energy efficiency methods in her home including loft insulation, cavity wall insulation, cylinder jacket and double glazing. As a result of these measures Brenda has commented that she has noticed the bedrooms are warmer due to the newly insulated loft. Commenting on the installation methods, Brenda said the changes made to her home were not difficult. The double glazing was completed in half a day and the rest of the measures were installed in a matter of hours.

Then t thermo here are stat valves w ic radiator that Ne hich mean ville the leve can tune l of he each ro at in om

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Local authorities and communities

Annual Review 200708

Local authorities and communities

Local authorities play a vital role in reducing CO2 emissions. Because of their leadership role, the services they provide and their influence on the planning process, they can help tackle climate change in almost everything they do.
The introduction of a CO2 emissions indicator in the new national performance framework means that local authorities in England will be assessed on their CO2 mitigation activities. Housing associations also contribute to this by achieving sustainable energy in domestic housing. In Scotland, the Scottish Climate Change Declaration is in place, which means local authorities have committed to develop a strategic response to climate change, encompassing both reduction of emissions of greenhouse gases (mitigation) and adapting to the changes in climate that will occur (adaptation). Benefits include saving energy and money, improving overall environmental performance, enhancing the living conditions of local residents and protecting local people from the threats posed by our changing climate. To support local authorities and housing associations we are able to offer a range of advice, support and services that are designed specifically to help them meet environmental obligations. Using our expertise, local authorities can get quick answers to complex environmental questions. Whether that is through knowing what carbon savings are possible from a specific energy efficiency measure, learning about best practice in housing refurbishment, or finding a good example of a low-carbon new-build development, we can help. Our enquiries team researches domestic sustainable energy questions and reply by email within three working days. Specifically we are able to: Offer local authority and housing association staff free presentations on sustainable energy with topics ranging from legislative drivers, renewable technologies, planning, funding and the Housing Health and Safety Rating System. Assist local authorities who are trying to get senior managers and councillors engaged with climate change or are simply trying to navigate the complex world of environmental performance we offer free workshops as well as a one-to-one support programme. Provide up to three days of free, in-house consultancy to help local authorities considering an energy services package to develop their own scheme. The O2 Energy Saver Fund helping communities take action The O2 Energy Saver Fund is a joint initiative between O2 and the Energy Saving Trust. The scheme has been designed to help local communities of between 10 and 25 households to install energy saving measures in their homes that will help in the fight against climate change. The fund was a competitive process which invited communities to apply. It has provided a great insight and learning for our positioning on recent new programmes like Green Neighbourhoods and, for the first time introduced a new model for generating income outside of our traditional funding stream. The funds development The O2 Energy Saver Fund is made up of contributions from O2 and its customers. Donations to the fund were made in a number of ways: Customers recycling their old phones Customers moving to paperless billing Customers upgrading their services, but keeping their existing handset What does the O2 Energy Saver Fund provide? The fund provides a free energy makeover to successful applicants. The makeover focuses on the installation of measures that have been proved to be the best way to decrease energy use in the home, reduce carbon dioxide emissions and to help save households up to 340 on their annual energy bills: Priority measures included: Loft insulation (including top up) Draught proofing Cavity wall insulation Hot water tank insulation and insulation of primary pipe work Low energy light bulbs Energy advice Two application rounds took place over a 13 month period and 14 communities were selected from England, Wales, Northern Ireland and Scotland. The first round had nine community makeovers completed involving 84 properties, with the estimated lifetime carbon dioxide savings for these being 1187 tCO2 The O2 Energy Saver Fund in action: Helping Redcar and Cleveland residents save CO2 and money Twenty residents of a Redcar and Cleveland community group applied for and received funding from the O2 Energy Saver Fund that enabled them to fit their homes with energy saving measures, such as loft and cavity wall insulation, and draught proofing. This resulted in them collectively saving 2,300 off their fuel bills and reducing CO2 emissions by 19 tonnes a year. Residents also received free low energy light bulbs and expert advice from the Energy Doctor from the North East Energy Saving Trust advice centre. In particular this funding crucially enabled young families and the elderly residents the opportunity to have energy saving measures installed that would have otherwise been outside of their financial means.

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Local authorities and communities

Annual Review 200708

Taking action on a local level: our work with Monmouthshire County Council Early in 2007, we presented a recommendations report to the council and worked with key officers to agree the priorities. As a result, the councils cabinet approved a climate change/ sustainable energy strategy based on those priorities in February 2008. The Energy Saving Trust and Monmouthshire County Council then jointly funded a facilitator to work with officers and the wider community to develop action plans based on the strategic priorities. One-year action plans have now been prepared for housing, transport, the councils own property and the wider community. Particularly of note has been the work with local communities to develop community-based action plans which will deliver carbon savings alongside council-led actions. Monmouthshire County Council has also now included climate change as one of four priorities for its community strategy. The Newport Cosy Homes and Monmouthshire Social Housing projects, initiated by the Energy Saving Trusts Local Support Team in 05/06 and 06/07 respectively, continue to improve the energy performance of housing in South Wales. Two of the key highlights were securing Swalec investment in a community project with the Vale of Glamorgan Council and working with Monmouthshire County Councils Rural Community Action to provide funding for energy audits in village halls.

Helping Poole to reduce their carbon footprint As part of the Borough of Pooles corporate priority Reducing Pooles Carbon Footprint and as a signatory to the Nottingham Declaration, the Energy Saving Trust agreed to support the Council in developing a Strategy and Action Plan for sustainable energy management. During 2007 Graham Ayling, a Key Account Manager from the Energy Saving Trust met regularly with the newly formed Poole Energy Working Group. The Plan sets out clear objectives, measures and timescales. Key features include opportunities for improvement of energy policies, changes in the way services are delivered, the management of estates, buildings and vehicles as well as the Councils role in community leadership. It was approved by the Councils Cabinet early in 2008, who subsequently set a target of 25 per cent for the reduction in CO2 emissions from the Councils own activities. Andrew Flockhart, Strategic Director said: Working with the Energy Saving Trust enabled us to learn from best practice very quickly. Im very pleased with the work carried out and am happy to share what we are doing with anyone who is interested. Portfolio Holder for the Environment, Councillor Don Collier, comments: The Council is committed to playing a leading role locally on this important issue and to introducing measures aimed at cutting carbon emissions.

uthshire Monmo ncil has Cou County eloping dev been ction aving a arbon s the local c r plans fo nity mmu co

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Partnerships

Annual Review 200708

Partnerships
We work in collaboration with commercial organisations that show a genuine commitment to reducing the UKs carbon emissions in the domestic sector by helping them engage their customers and employees to save energy, conserve water and reduce / recycle waste. We also help businesses by providing them with tailored fleet management advice to help achieve lower running costs. Helping us all save energy through partnerships
Consumers are increasingly considering which companies to buy from based on its environmental and social policy. And its no longer good enough for companies to simply talk green nowadays customers expect to see the proof. This is where we can help. We work with commercial organisations on joint promotional activities which enable them to help their employees and customers save energy. We can provide support on public relation activities, advertising campaigns, direct mail, web, instore promotions, as well as providing robust statistics, supporting evidence and evaluation service. Organisations looking to add real credibility to their environmental activities and still meet their commercial objectives should come to us. In 200809 we will be working with more companies as we move beyond just providing advice on energy efficiency into water and waste advice. Raising the profile of energy efficient products Comets Green Collection campaign was designed to raise the profile of energy saving products in Comets stores and to promote the benefits to their customers. The campaign ran across all Comet stores and featured products labelled with the Energy Saving Recommended logo. Specially created point of sale (POS) displays and leaflets were produced to explain to customers the concept of the Green Collection. It was a two-way mutually beneficial relationship, which saw us provide Comet with: Verification of which Energy Saving Recommended (ESR) products are carried by their white goods category Advice on our testing standards for integrated digital televisions, so they could be included in their brown goods category Verification of the statistics in their POS literature Energy Saving Trust logo and top tips for the customer leaflet Web contact information And in return we secured the following benefits: Green Collection features in all Comet stores (over 250 stores). Fully labelled Energy Saving Recommended (ESR logo) products in store and online Energy Saving Trust logo and website address featured in all POS materials Energy Saving Trust statistical credit in all POS materials Campaign featured on Comets website Being ahead of the game: helping Comet promote VAT free energy efficient products In response to the European Unions commitment to review VAT on energy efficient products, Comet demonstrated its support by launching a VAT free campaign on selected A and A+ rated kitchen appliances. The campaign ran over Easter week and was supported by television, national press advertising, national flyers, PR, instore presence and online promotion. For Comets customers, this campaign provided an extra incentive for them to choose an energy saving product, with savings of up to 134 on a purchase. This campaign was a huge success for Comet, leading to a significant uplift in sales. Comet used the Energy Saving Trusts data and statistics for its campaign website, which also featured the corporate logo. Although not all the products in the campaign were certified under the Energy Saving Recommended scheme (because the promotion also included A-rated appliances), a number of Energy Saving Recommended products were used and labelled in advertising and POS. The campaign provided free branding and exposure for the Energy Saving Trust and encouraged more consumers to buy an energy efficient appliance.

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Partnerships

Annual Review 200708

Spreading the energy saving messages with Procter & Gamble and Tesco Procter & Gamble and the Energy Saving Trust have enjoyed a fruitful relationship since the Ariel Turn to 30C campaign back in 2006. Last year activity with Procter & Gamble generated around 700,000 worth of advertising equivalency for the Energy Saving Trust. In February 2008, in partnership with the Energy Saving Trust and Tesco, Procter & Gamble produced a booklet featuring energysaving tips, which was given out instore together with a free low-energy light bulb. This booklet provided Tesco customers with easy-to-follow actions and a range of energy-saving tips to use in the household. The free Energy Saving Recommended light bulb gave them the opportunity to try saving energy at home with minimal effort and no outlay. The campaign verified Ariels energy saving message and boosted Procter & Gambles environmental credentials in a way that was appropriate for the brand and for the consumer. We provided content and statistics for the booklet and were referenced throughout, with a whole page explaining what we do and promoting our advice service. We jointly worked on the goals offering expert spokespeople for media activities. The Energy Saving Recommended label was also highlighted, encouraging consumers to look for the logo. The 16-page booklet reached around 80,000 customers in 200 of the UKs largest Tesco stores.

PriceRunner The Energy Saving Recommended scheme has over 3,000 registered products, which are listed on the Energy Saving Trusts website for consumer reference. In 2007, the impartial price comparison service PriceRunner.co.uk approached us and suggested linking their online databases. Through both the Energy Saving Trust and PriceRunner websites, it became possible for consumers to compare the most energy efficient products on the market and then buy them for the lowest price. This partnership helped visitors to both sites search, compare and buy Energy Saving Recommended products, (such as TVs, fridges and dishwashers) quickly and easily, and thus convert their interest in energyefficient products into action. We also provided information on Energy Saving Recommended products which are not listed by PriceRunner, such as windows and boilers. Our partnership also aimed to make the Energy Saving Recommended database more useful, so that our visitors would return more often. At the time of launch, PriceRunner was the only price comparison service to enjoy a partnership with the Energy Saving Trust. This is a significant market differentiator and provided a great incentive for manufacturers to list their products with this website. PriceRunner labelled all Energy Saving Recommended products with the certification logo, and launched a dedicated microsite that helped introduce and explain Energy Saving Recommended to its 2,000,000 monthly visitors.

Helping businesses reduce fleet emissions and costs

In 2007 8, we raised the profile of greener fleet management within the market place and carried out 123 Green Fleet Reviews against our target of 115. This meant we covered 120,903 vehicles against our target of 57,500. These results stem from our success in recruiting organisations with very large fleets. As the year progressed, we found that organisations increasingly approached us for a Green Fleet Review, which was a major shift from previous years. Indeed many large companies taking to improve their fleets recognised that we could help them on their journey. Amongst others, we provided advice to Vodafone, Kelloggs, Coors, Lloyds TSB and Heinz. Our Green Fleet Review service offers companies the opportunity to receive free consultancy advice from one of our experts. This advice includes a full review of the fleet operation and a written report advising how and which efficiency would best help to reduce the running costs and carbon dioxide emissions of the fleet. The table above summarises how our transport programme has improved its performance over the last three years.

2005/06 Green Fleet Reviews Vehicles covered by Green Fleet Reviews Small fleet vehicles CO2 saved (tonnes) 64 27,009 NA

2006/07 121 81,147 19,740 260,000

2007/08 123 120,903 43,751 380,000

Whether its encouraging your employees to car share, walk to work, work from home or even managing your workplace car park better, there are many ways to reduce costs and your companys impact on the environment. Free travel plans are available to organisations in Scotland and offers ways to encourage more sustainable travel choices. A travel plan contains a package of measures tailored to the needs of individual sites. The overall aim of a travel plan is to promote more sustainable travel choices.

of The number vered by vehicles co Reviews Green Fleet d from increase 5/06, 7,009 in 200 2 03 in to 120,9 2007/08

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Partnerships

Annual Review 200708

David Langdon: Saving money and saving carbon As part of its work towards achieving ISO 14001 status and conscious that it was operating a high-emission, high-mileage car fleet, Davis Langdon undertook a Green Fleet Review in early 2007 as part of a major programme to reduce fleet emissions. David Langdon spearheaded a number of initiatives following the Green Fleet Review including: Cash incentives to company car and cash-allowance drivers to drive cars in bands A D Active policies to push grey fleet drivers on to public transport or to use a daily rental car Financial penalties for company partners who drive a car above band D Introducing and encouraging the use of video conferencing The new car-choice policies have recently been announced to employees and have already led to a trend for orders of company cars that have significantly lower emissions than the existing fleet.

A little Motorvation how Northern Lincolnshire and Goole NHS Trust reduced their fleet running costs and emissions Fleet Manager Jug Johal, contacted the Energy Saving Trust at the beginning of 2007 as he was looking at ways the Trust could green its fleet operations. A Green Fleet Review was completed in June 2007: at that time, the Trust had a fleet of 118 cars and vans and 1,155 staff claiming mileage in their own vehicles. A lot of travel was taking place between three sites in Scunthorpe, Goole and Grimsby. The recommendations focused on improving the efficiency of the existing fleet, encouraging better utilisation of pool cars, and reducing own-car mileage through a number of measures, such as providing better transport links between the Trusts locations. The Trust then joined our Motorvate membership scheme in October 2007. Motorvate provides organisations access to specialist advice, annual auditing and verification of vehicle emissions and opportunities to network and share information and best practice with other organisations. Progress is measured through our certification process awarding bronze, silver and gold levels. Since becoming a member, the Trust has reduced the mileage of its grey fleet by providing a regular bus service and pool cars that fit the needs of the users and are easy to book online through the intranet. As a direct result of these initiatives, Jug Johal was runner-up in the Fleet Heroes awards 2007 and has since won Fleet News Fleet Manager of the Year.

The Ene rgy Sav ing Trust w orks wit compan h ies their fle to reduce et emis sions

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Low carbon technologies and infrastructure

Annual Review 200708

Low carbon technologies and infrastructure

We assist business in helping to bring next generation low-carbon technology to the marketplace, whether that is energy efficient design and construction in building, or providing grant support for the installation of microgeneration technologies. We also carry out energy monitoring in-situ trials to test the effectiveness of energy efficiency and microgeneration technologies in the home.
Building towards zero-carbon homes Home energy use is responsible for over a quarter of UK CO2 emissions. There are challenges for housing professionals with both new and existing buildings. The Code for Sustainable Homes sets a pathway for all new homes to be zero carbon by 2016, and the Welsh Assembly Government has an aspiration for all new homes to be zero carbon by 2011. The other countries within the UK are also moving towards zero carbon for new build homes. However, existing homes in England also represent significant opportunities for CO2 savings that can help achieve the UK Governments target of an 80 per cent greenhouse gas reduction by 2050. The Energy Saving Trusts housing programme sets the standards for improving energy efficiency in housing. We provide housing professionals with free technical advice and practical ways to incorporate energy efficiency measures into refurbishment projects and new-build developments, whether they are involved in designing, specifying, planning, building or installing. Renewables in buildings It is well recognised that energy efficiency is the cheapest, simplest and most effective way of saving energy and helping to lower CO2 emissions in the home. However, we recognise that microgeneration technologies will play an increasingly important role going forward. We manage two grants schemes for microgeneration technologies the Low Carbon Buildings Programme (LCBP) on behalf of the Department of Business, Enterprise and Regulatory Reform (BERR) and the Scottish Governments Scottish Community and Householder Renewables Initiative (SCHRI) on behalf of the Scottish Government. We therefore have an essential role in making these technologies accessible to individuals and organisations. Launched on 1 April 2006, the LCBP scheme runs over three years. It is UK-wide and will demonstrate how energy efficiency and microgeneration can work together to create low carbon buildings. The technologies covered by the grants include solar photovoltaics, wind turbines, small hydro, solar thermal hot water, ground source heatpumps and bio-energy. The programme has been extended and now will be offering householder grants until June 2010. Similarly the SCHRI offers grants, advice and project support to assist the installation of new community and household scale renewables in Scotland. Discovering the real world potential of low carbon homes: Mid-Street, South Nutfield For Raven Housing Trust this project was an opportunity to explore the cost and practicalities of new technologies particularly in relation to small, rural sites before introducing these technologies into its mainstream development programme. These new maisonettes, in Mid-Street, South Nutfield, were completed in April 2008 for affordable rent under the Housing Corporations 200608 National Housing Programme. They are the first homes in the UK to achieve level 5 of the Code for Sustainable Homes. The energy usage at Mid-Street will be monitored by us and records will be kept on how much energy and money is saved by the residents in utility bills over the next two years. This will include heating, water consumption and the amount of rain water harvested and the electricity generated from the photo-voltaic roof panels. The monitoring is being carried out remotely using a wireless broadband link so as not to disturb the tenants. Whilst there have been a number of previous studies carried out on the effectiveness of low carbon measures within new build properties, this trial represents the first time that tests have been carried out when residents are actually living in the properties. Wind of change: the Ardeonaig Outdoor Centre wind project The Abernethy Trust is a Christian charity that runs four outdoor education centres in Scotland, one of which is based at Ardeonaig on the south side of Loch Tay. The Ardeonaig Centre received over 45,000 of SCHRI funding to install two 6kw wind turbines to provide electric heating and hot water for the main centre base. The Abernethy Trust has always had an environmental ethos and is committed to introducing people to the outdoors as both a recreational facility, and a resource to be managed and conserved for future generations. This project was driven by the fact that the Trust wanted to educate local communities about renewable energy, help reduce the amount of CO2 emissions and reduce the centres energy costs. The installer estimates that energy generated by the turbines could result in savings of electricity imported from the grid of around 30 MW per year, equating to a CO2 saving of around 10 tonnes a year. Over a nominal lifetime of 20 years this would be equivalent to around 200 tonnes of CO2. The Trust is anticipating their energy costs to drop by over 2000 per year. The project will act as a good education and awareness raising tool for renewable energy. The Centre attracts approximately 2500 visitors annually, all of whom will be made aware of the project and encouraged to visit it. The majority of visitors to the centre are children and a workshop on renewable energy will also be introduced for them.

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Other work are involved in

Annual Review 200708

Other work we are involved in

Energy Efficiency Partnership for Homes The Energy Saving Trust acts as the secretariat for the Energy Efficiency Partnership for Homes. The Partnership aims to achieve energy efficiency in homes and alleviate fuel poverty by working with suppliers of energy efficient products and services. It has contacts across relevant industry and social sectors and facilitates cooperation and the delivery of energy efficiency initiatives. Members of the Energy Efficiency Partnership for Homes work together by sharing information and undertaking joint projects to: Achieve better marketing and delivery of energy efficiency in homes. Discuss, inform and influence public policy relating to domestic energy efficiency and fuel poverty as well as securing long-term government support for all involved in the UK domestic energy efficiency market. Drive more rapid and effective development of national standards for energy efficiency and quality control, such as the Partnerships successful role in extending the Energy Saving Recommended (ESR) label to new products. Encourage industry best practice among companies and organisations developing and selling energy efficient products, or those running schemes to tackle fuel poverty or giving energy efficiency advice. European Energy Network In February 2007, the Energy Saving Trust took over the rotating one-year Presidency of EnR (the European Energy Network) from the Norwegian energy agency, Enova. Founded in 1991, EnR is a voluntary network of 22 European energy agencies promoting sustainable energy; sharing best practice and strengthening collaborative working across Europe. Our Presidency objectives focussed on increasing the visibility of this unique network and improving communications between members and with key stakeholders. The highlight of our Presidency was the EnR snapshot report into the implementation of the EU Energy Performance Buildings Directive produced in collaboration with the EnR Buildings Working Group to inform the recast of this key Directive. We launched the report in January 2008 at an event in the European Commissions (EC) Charlemagne Building during EU Sustainable Energy Week. Other key achievements during our Presidency include: The development of a communications strategy, a refreshed brand identity and launch of the new EnR website enr-network.org. In April 2007 Simon Green, as EnR President, presented EnR perspectives on National Energy Efficiency Action Plans at the Amsterdam Forum developed in collaboration with the EnR Energy Efficiency Working Group. In October 2007 we hosted two EnR round table discussions. The first, with Fiona Hall, UK MEP for the North East focussed on her report to the European Parliament on the ECs progress against its Energy Efficiency Action Plan. The latter, with the ECs DG TREN, was followed by a formal response to the Green Paper on Urban Mobility in December 2007. And in November 2007 Simon Green presented EnR alongside Government Ministers at the Climate Change conference organised in Ljubljana to mark Slovenias Presidency of the EU.

The Energ y Partnersh Efficiency ip for Ho mes works to wards de livering better en ergy effic iency in homes

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Marian Spain: Director of Strategy

Annual Review 200708

Making a low carbon society reality

What role do you believe that the Energy Saving Trust has to play in helping to deliver the UK Governments carbon reduction targets? The new UK Climate Change Act together with the Scottish Climate Change Bill, and UK carbon budgets mean for the first time we have long term binding goals, but radical change is needed to meet the targets to reduce greenhouse gas emissions by 80 per cent by 2050. We dont yet know how we will achieve everything that we think will be necessary for a low carbon lifestyle but we do know that we need to act now. With the household sector accounting for 40 per cent of total carbon emissions, we can achieve a lot through energy efficiency. We will continue our work to bridge the gap between the publics awareness of environmental issues and action, helping people turn their good intentions into carbon saving choices. We will do this primarily through offering an increasingly broad range of advice which we know consumers want more detail on, such as microgeneration and transport as well as water conservation and waste reduction. We will also be working with trade and industry to develop new insulation products; for instance cheaper, more effective ways of insulating solid wall homes, and to help people find trusted installers and products. In addition, we provide evidence and advice to government so that they introduce new policies and financial packages that help consumers lower their energy consumption. If we are going to reach the targets set by government then we are going to have to make it easier for people to adopt a low carbon lifestyle. A good illustration of this is the new Energy Performance Certificate for homes when they are sold or rented. We want it to be a must that the energy efficiency of the worst performing homes is improved before they are sold or rented. There is much untapped potential for significant CO2 savings from microrenewables. A mass uptake of renewable energy could save 30 million tonnes of CO2 per year, by 2030 that represents a real contribution to meeting our reduction target of 80 per cent. And we shouldnt forget about transport either. We will be giving advice on low carbon cars and smarter driving as well as encouraging people to drive less, perhaps switching to buses or trains. You mentioned water and waste being two new areas of focus for the Energy Saving Trust. Can you explain the thinking behind this? The thinking behind this really comes down to the untapped potential of CO2 savings from water and waste. The levels of waste and household refuse, especially food is astonishingly high. The overall household carbon footprint of waste is 18 MtCO2 a year, a huge amount. Water also plays a big part in our household carbon footprint amounting to around 5 per cent of the UKs CO2 domestic emissions. So, in incorporating these two further areas into our remit of advice and information, we can further help to address the UKs aggressive CO2 reduction targets. We will work closely with existing organisations, such as WRAP, WaterWise and the Environment Agency, in a way that adds knowledge and expertise to all parties to help people across the UK take action. What are the next steps for the Energy Saving Trust? Over the coming months we will be actively planning the steps we intend to take so the vision of Emission Impossible? becomes a reality. During this time, we will be talking to government, business and consumers. We will also be advising government on policy issues and what consumers are saying on a day-to-day basis about a variety of environmental issues, and planning who we need to work with and how. For example, working closely with the Carbon Trust to support local authorities in meeting new targets to reduce CO2 across whole communities. It is not enough for us to simply carry on what we are doing we must do better. And by we I mean everyone householders, government, business, industry and the Energy Saving Trust.

Marian Spain Director of Strategy, Energy Saving Trust

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Our sustainability commitment

Annual Review 200708

Our sustainability commitment

This sustainability section, the first produced by the Energy Saving Trust, relates to our commitments and main achievements over the last few years. An internal Sustainability Group was set up in 2003 to ensure that at the Energy Saving Trust we practise what we preach. This Group develops and implements policies that seek to minimise our impact on the environment and which are consistent with the principles of sustainable development. We have had a sustainability policy since 2004, which is reviewed annually. By January 2005, our Environmental Management System was approved to the ISO 14001 International Standard.
We recognise that our own day-to-day practices can have an adverse effect on the environment. The Energy Saving Trust commits to implement its sustainability policy throughout the organisation by: Maximising emission savings of our funded activities; Preventing pollution and minimising our negative environmental impacts and consumption of resources; Becoming carbon neutral by 2010. We follow Defras carbon reduction virtuous circle*. We aim to measure, avoid and minimise the emissions from our office energy use, business travel, water and waste use. Where we can not make further savings or for the emissions we can not avoid, we invest in carbon offset schemes that meet the Gold Standard, which have tangible and additional carbon savings. Operating in a socially and ethically responsible manner; Reflecting it in all our high risk contracts and having it endorsed by our key suppliers; Using all suitable opportunities to influence our partners, suppliers and sub-contractors to improve their own environmental performance. Carbon Footprint The Energy Saving Trust has estimated its carbon footprint using data for electricity consumption, aviation and rail transport. The total carbon footprint has decreased by 7.1 per cent between 200607 and 200708. Between these two years, our electricity consumption declined by 15.7 per cent. The gross figures for the tonnes of CO2 for rail and aviation have increased by 14.7 per cent and 1.6 per cent respectively. During this year, additional work with the European Energy Network required more international travel than usual. Nevertheless, the tonnes of CO2 per employee for aviation have declined by 3.7 per cent. Although the tonnes of CO2 per employee for rail have increased by 8.6 per cent, this is mainly due to the replacement of air travel with this transport mode. Please see Tables 1 and 2.
* DEFRAs carbon reduction virtuous circle states that consumers should follow this order:
1. calculate their emissions; 2. do all they can to avoid emissions; 3. reduce emissions from activities they can not avoid and 4. offset emissions. http://www.defra.gov.uk/ environment/climatechange/uk/carbonoffset/pdf/carbon-offset-codepractice.pdf

Table 1: Tonnes of carbon emissions from the Energy Saving Trust Area/year Electricity 3 Rail4 Aviation4 Total 2007/81 81.1 26.6 37.3 145.0 2006/7 96.2 23.2 36.7 156.1 2005/6 2004/5 Tonnes of CO2 92.3 27.1 41.5 160.9 102.6 n/a n/a 102.6 2003/42 105.3 n/a n/a 105.3 % change Trend from from 2006/7 2006/7 -15.70 +14.66 +1.63 -7.11

Notes: 1. The financial year goes from April to March; 2. For 2003/4 and 2004/05 the data for rail and aviation emissions is not in an easily retrievable format; 3. Electricity consumption is shown for the London office only; 4. Transport emissions are for the entire organisation: London Headquarters and offices in Edinburgh, Cardiff and Belfast.

Table 2: Carbon Footprint per full-time employee (FTE) Area/year Electricity Rail Aviation Total 2007/8 0.54 0.18 0.25 0.96 2006/7 0.67 0.16 0.26 1.09 2005/6 2004/5 Tonnes of CO2 per FTE1 0.65 0.74 0.19 n/a 0.29 n/a 1.13 0.74 2003/4 0.91 n/a n/a 0.91 % change Trend from from 2006/7 2006/7 -20.2 +8.6 -3.7 -12.0

Notes: 1. FTE: Permanent full-time employees. These figures do not include: fixed term full-time employees, permanent and fixed term part time employees, consultants or temporal employees.

Our achievements Good progress has been made in minimising resource wastage and in identifying energy efficient practices in all areas of activity. This has been done through measures such as switching to lower consuming IT equipment, staff education programmes to turn off unused lights and appliances, investment in lighting controls, video conferencing and implementing a comprehensive recycling scheme. The following is a summary of the main achievements during the last few years. Recycling facilities were introduced at the Energy Saving Trust in its early days. However, in mid 2004 much wider recycling facilities were introduced covering all types of paper and cardboard, as well as metals, glass and plastics. Individual bins were taken away in order to encourage staff to reduce waste and to increase recycling. Important measures were introduced in the London Headquarters during 20052006. We convinced all tenants in the building to switch to a green energy tariff; energy efficient lighting control systems, energy saving timers for printers and cycling facilities were installed. Also, existing water machines were replaced by new energy saving models.

During the following year, video conferencing facilities were installed in all offices in order to reduce business travel. A Sustainability Week for all employees was held in order to continue raising awareness among employees. A wormery was introduced to compost biodegradable kitchen waste at the London office. In 20062007, the Edinburgh office also switched to a green energy tariff. Through 20072008 a Travel Plan was completed for all offices in order to better understand employees commuting and support them with their options. Additional sustainability requirements have been included in our procurement evaluation process. The Energy Saving Trust also supports social causes; during this year, employees contributed to Marie Curies Great Daffodil Appeal and to Book Aid International. On the horizon For 20082009, our priorities are to achieve ISO 14001 re-certification, to agree the reduction of carbon footprint with our top ten high risk suppliers, to introduce new print management software for monitoring printing practices, to introduce a new kitchen composting service, to better understand our staff by conducting an employee survey and to run a Sustainability Week for all employees in order to increase sustainability awareness.

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Financial stats

Annual Review 200708

Financial stats
The Energy Saving Trust Limited Funding Analysis Year ended 31 March 2008 000s 29,800 8,526 6,466 10,149 340 1,575 56,856 2007 000s 43,227 7,811 14,469 8,358 369 689 74,923 The Energy Saving Trust Limited Summary of Net Assets Year ended 31 March 2008 000s 362 7,174 2,000 9,174 Current Liabilities Cash Creditors (72) (4,709) (4,781) Net Current Assets Provisions Net Assets 4,393 (526) 4,229 2007 000s 337 11,362 5,000 16,362 (3,524) (8,010) (11,534) 4,828 (1,020) 4,145

Board of Directors
The Energy Saving Trusts activities are overseen by a Board of Directors comprising of:
Chairman Edward Hyams (Chairman, Energy Saving Trust) Executive Director Philip Sellwood (Chief Executive, Energy Saving Trust) Non-Executive Directors, Elected Gearoid Lane (Director of New Energy, British Gas) Peter Hofman (Managing Director, Retail and Marketing, EDF Energy) Peter Mather (UK & Vice President Europe, BP Plc) William MacDiarmid (Director, Energy Retail, Scottish Power Plc) Non-Executive Directors, Independent Sir John Harman Reverend Lesley Mason Sir Ian McAllister (Chairman, Carbon Trust) Catherine Meredith Dame Helena Shovelton (Chief Executive, British Lung Foundation) Sir Simon Milton London Deputy Mayor for Policy and Planning Mike Fairey Company Secretary Judith Abbott (Finance Director, Energy Saving Trust)

DEFRA DfT BERR Scottish Government Membership fees Other Total

Fixed Assets Current Assets Debtors Term deposit

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Want to make a low-carbon lifestyle a reality?

If, like us, you want to make a start now to living a low-carbon lifestyle, call our advice line (0800 512 012) or visit energysavingtrust.org.uk for information about what you can do.

Energy Saving Trust, 21 Dartmouth Street, London SW1H 9BP, Tel 020 7222 0101, energysavingtrust.org.uk
CO155 Energy Saving Trust February 2009. E&OE. Printed on Revive 100 Uncoated containing 100% post consumer reclaimed material supported by FSC chain of custody certification. Produced at a mill that is certified with the ISO14001 environmental management standard.