Carol L.

Pool 6020 Wayne Court, Flower Mound Texas, 75028 Cell 214 725 2863 SUMMARY Sales management professional with an excellent track record that gets results. Solid achievements in managing and driving revenue, building successful teams, i ncreasing business in key accounts and delivering a winning approach. Proven tra ck record of progressive increase in responsibilities. An effective communicator at all levels of an organization that works well with people and adapts easily to challenges. One who possesses practical management background coupled with so und business acumen. MAJOR ACHIEVEMENTS * LexisNexis ranked in the top 5 managers 104.5%- 2007 * NCR Performance Award - 2003 * IBM Golden Circle Winner - 1997 - Increased territory by 62% * IBM Top Contributor Award - 1997 - Awarded to IBM's top 10% of sales force * IBM Marketing Excellence Awards - 1997, 1998, 1999 * IBM Manager Awards * CSC 100% Achiever PROFESSIONAL EXPERIENCE 4/07 - 12/10 LexisNexis Dallas, TX. Hosted Technology Solutions Manager * Provide sales leadership and direction for a team of 4 Hosted Technology Spec ialist who are responsible for new sales revenue growth and market penetration f or the suite of IT services which include data hosting, disaster recovery servic es both primary data center, co-location data center services, litigation hostin g and managed network services. The team covers the US * Responsible for achieving/exceeding $28.1M revenue quota and $15.7M new busin ess quota for 2010 * This is a complex technical sale and requires superior relationship building skills, solution selling and competitive industry knowledge * Responsible for partnering with the Director of Practice Area Sales to implem ent an effective business plan and marketing strategy to meet the demands of the marketplace * I implement/develop sales strategy, recruit, hire train, coach, motivate and mentor the sales team. Research Solution Specialist Manager * Lead a sales team of 7 Research Solution Specialists who sold LexisNexis port folio of research solutions in a six state area which included Texas, Oklahoma, Colorado, Arizona, New Mexico and Nevada * Responsible for achieving/exceeding a $20 million+ revenue quota selling Lexi sNexis's portfolio of On-line Research Solutions to the legal industry focusing on the large law firms of 50+ attorneys * This is a technical sale that requires deep knowledge of the legal industry a s well as the daily activities of a law firm and attorneys * My team is responsible for negotiating multi- year contracts, up selling, and increasing use and demand which requires developing/maintain relationships with C level executives. * The territory requires a blend of account management and new business skills * I implement/develop sales strategy, recruit, hire, train, coach, motivate, an d mentor the sales team * The position demands that I ensure the team leads with creative customized so lutions that will allow the law firms to achieve excellence in the business and

practice of law * In 2007 I finished the year at 104.5% - I was in the top 5 * 2008 I finished the year at 95% * 2009 I finished the year at 94% 11/06 - 4/07 Diebold Inc. Allen, TX. Sales Manger, Diebold Election Systems * Manage the North America sales team which includes Alaska, Hawaii and Canada. * Manage the dealer relationships * Lead a team of 10+ Sales Representatives and dealers who reside throughout No rth America and are responsible for selling election solutions to state and loca l government, organizations, unions etc. * Responsible for recruiting, hiring, training, coaching, motivating, terminati ng etc. the North America sales force and dealers * Responsible for marketing which includes web site design, marketing collatera l, trade shows, industry conferences etc. * Full responsibility for revenue and P&L. * Responsible for setting sales strategy and uncovering new markets. * I interact with all customer levels. 02/05 - 9/05 Recall Information Management, A Brambles Company Dallas, TX. REGIONAL SALES MANAGER * Manage a region, which consists of 7 states in the South Central Region. * Lead a team of 10 Sale's Executives responsible for selling Document Manageme nt Services, Data Protection Services and Secure Document Destruction. This is c onsultative and relationship selling and the services are cross industry and dri ven by legislation. * Full responsibility for revenue and P achieving/exceeding the team revenue qu ota, negotiating multi year contracts and Service Level Agreements, recruiting/h iring as well as termination, keeping a quality talent pool, product and sales t raining, motivating, and coaching the Sale's Executives. * Interact with all customer levels - C, Directors, and IT Managers etc. * Experienced much success in short tenure with this new business territory hea vy with fierce competition. 11/02 - 11/04 NCR Corporation, Information Technology Infrastructure Services Da llas TX. AREA SALES DIRECTOR * Managed a team of 1 Sales Manager and 7 Services Sales Consultants responsibl e for selling IT services to fortune 500 customers * Services include maintenance and support, deployment and integration, infrast ructure consulting, and managed services. * Territory consists of a 16 state area in the central US * Hired the existing team and immediately penetrated accounts that were not doi ng business with NCR - Sprint, Siemens, SBC, EDS, Dell, and Exxon etc. * Responsible for achieving/exceeding the team revenue quota, negotiating multi year contracts, Statements of Work, recruiting and hiring services sales consul tants, keeping a quality talent pool, product and sales training, motivating, an d coaching the services sales consultants * Interact with all customer levels - C, Director, IT Manager Etc. My annual qu ota for 2004 was $24M. I was at 92% attainment when I resigned in November 2004 IBM Corporation 10/96 - 02/02 2000 - 2002 IBM Corporation Roanoke, TX. SALES OPERATIONS MANAGER * Managed a strong team of 10 professionals who were responsible for executive operational sales support including; finance (budgets and forecasts), recognitio n, business analysis, IT, tools, reporting, management education, incentive plan and business controls.

* Significantly improved team morale and productivity through improved training . * Lead team to produce monthly forecasts for 7 different brands that are 99% ac curate. * Implemented a problem change management system, which has resulted in the suc cessful completion of all scheduled IT projects on time and under budget. 1999 - 2000 IBM Corporation Coppell, TX. SALES MANAGER, INDUSTRY SOLUTION UNIT * Managed a team of 9 sales representatives, who were responsible for selling a ll of the company's products and services in the Distribution Industry segment. * Significantly increased IBM revenue, 20%, in key accounts such as EDS, Coca C ola, Pepsi, and Nike. * Effectively implemented relationship selling techniques thru sales training a nd coaching. * Exceeded my assigned quota in 1999 and finished the year at 115%; exceeded my assigned quota in 2000 and finished at 117% 1998 - 1999 IBM Corporation Coppell, TX. SALES MANAGER, IBM Global Services * Managed a team of 11 sales representatives and three subject matter experts w ho were responsible for selling and contracting billable services. Exceeded assi gned quota in 1998 and finished the year at 101%. 1998 IBM Corporation Coppell, TX. STAFFING PROFESSIONAL * Interviewed, hired and recruited sales representatives for IBM's Coppell sale s location. 1996 - 1997 IBM Corporation Coppell, TX. SYSTEM 390 SALES SPECIALIST * Sold new System 390's to replace older and competitive hardware and to sell n ew solutions. Increased my territory by 62% and exceeded my assigned quota. I fi nished the year at 128%. 1992 - 1996 CSC Corporation Dallas, TX. ACCOUNT EXECUTIVE, CREDIT SERVICES DIVISION * Sold CSC's portfolio of credit service offerings to new and existing customer s in the local area. * Customers included Bank One, Community Credit Union and EDS. * CSC 100% Achiever in 1993, 1994, 1995 LICENSE Texas Life, Health, Accident and HMO Insurance License (Group 1) EDUCATION Bachelor of Science - Business Administration, Ramapo College of N.J, Mahwah, N. J.