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RAKESH TEKKAM 101 WESTBURY DRIVE, WYOMISSING, PA-19610 714.418.9058 rtekkam@gmail.

com

ORACLE FUNCTIONAL BUSINESS ANALYST | PERFORMANCE TEST ENGINEER (QUALITY ASSURANC E) PROFILE Analytical, enthusiastic and successful professional with over 7 years extensive and progressive background in ERP business solutions and Quality Assurance usin g HP Quality Center and LoadRunner. Exhibit over 5 years significant skills and expertise implementing Oracle E-Business Suite applications. Demonstrate results -driven performance in environments where functional responsibilities are aligne d to business strategies. Proven ability to configure and empower high-performan ce IT organizations around the needs of the business. Thrive in operating and ma intaining technology systems, with reliable management information tools specifi c to companys business and its markets. Exemplify unparalleled ability in the imple mentation and management of diverse programs concurrently. CORE COMPETENCIES Quality Assurance Continuous Process Improvement Strategic Planning and Goal Setting Outstanding Customer Relations Oracle EBS Business Management Project Implementation and Administration Problem Resolution and Change Management Business Development Business Process Administration Strategic Operational Technology Planning

CAREER HIGHLIGHTS Interviewed key business users and stakeholders to document and analyze business requirements and data/workflows, using Oracle AIM methodology as well a s defined the scope and timeline Effectively designed and deployed a custom inventory conversion process that integrated an electronic publishing content management solution with Oracle Inventory Expertly designed and implemented freeware database tools for an Interna tional Project Management Software Company that helped generate a Q4 revenue of $22 million in Service Contracts Played an integral role in leading the efforts of performance testing an architectural transition from 2-tier to 3-tier to facilitate a capacity of 5000 business users for a leading global professional services organization Successfully authored training material for Oracle modules specific to c lients business as well as led various training sessions for business users at c lient locations TECHNICAL SKILLS Oracle Inventory Oracle iStore Oracle Order Management

Oracle Bills of Material Oracle Service Contracts Oracle Purchasing Oracle Configurator Oracle Discoverer Oracle Install Base Oracle Accounts Receivables Oracle Accounts Payables Oracle General Ledger User Productivity Kit HP - Quality Center, LoadRunner PL/SQL Data Conversion Tools Dataload Pro Salesforce.com SAP R/3

PROFESSIONAL EXPERIENCE SUNGARD AVAILABILITY SERVICES BUSINESS ANALYST ~ WAYNE, PA MAR 2009JAN 2011

Served effectively as the primary contact for Oracle Order Management and Oracle Install Base modules during the upgrade of Oracle ERP from Release 11.5.9 to Re lease 12. Conducted gathering of requirements for functionality development and new requirements from users, organized activities between development and QA to ensure compliance with project timelines. Expertly granted production support across Sales Online, Oracle Order Ma nagement, Oracle Install Base, Oracle Discoverer and Custom Billing application. Conducted root cause analysis of issues and worked with track lead and d evelopment to provide fixes Documented requirements and functional enhancement using RD-50 and MD-50 respectively Accurately created test cases and conduct unit, integration and user acc eptance testing Efficiently used Quality Center for bug reporting and defect tracking Effectively designed and deployed business reports using Oracle Discover er Actively participated in requirement gathering from business users to in tegrate Salesforce and Oracle EBS Effectively conducted user acceptance, unit, integration, usability, and regression testing between the Oracle application and Salesforce as well genera te and grant support to SRs all the way through issue resolution Ensured identification of software problems, accurately wrote easy-to-fo llow bug reports and log them into bug tracking database; monitored the developm ent and verified fixes Environment: Oracle E-Business Suite R12, Oracle Install Base, Order Management, Oracle Sales Online, Oracle Discoverer, Sales Store, Oracle Incentive Compensat ion, Salesforce BIZTECH (ORACLE CERTIFIED PARTNER CONSULTING FIRM) LEAD SUPPLY CHAIN BUSINESS ANALYST ~ CONSHOHOCKEN, PA Client: ASTM International Effectively implemented 2 Operating Units with respective Inventory Organization JUN 2008MAR 2009

s which automated child record assignments, attribute population, and item categ ory assignments. Directed discovery sessions with client in the areas of operations and r equirements Documented requirements (RD-50) and prepared application setup document (BR100) for Inventory, Bill of Materials Order Management and Service Contracts modules Designed and deployed a custom Inventory conversion process that integra tes an electronic publishing content management solution with Oracle Inventory Defined and implemented Item Status, Item Attribute Control, Item DFF, I tem templates, Subinventory, Item Categories, Shipping Network, UOM Conversion, Freight and Shipping Maintained system wide Profile Options, custom Responsibilities and User Menus Creatively developed Dataload templates to load data during set up activ ities Set up Order Management to reflect the inventory organization, Price Lis ts, Bills of Material, Advanced Pricing, Telesales and Service Contracts, Accoun ts Receivable, Accounts Payable and General Ledger Ensured validation of set ups through executing end-to-end unit testing by using dynamic data Efficiently conducted CRP sessions to ensure validation of required busi ness processes and expected output. Organized and prepared training documentatio n for each CRP scenario and trained business users. Environment: Oracle Applications 11.5.10.2, Oracle Inventory, Bills of Material, Order Management, Advanced Pricing, Service Contracts, Accounts Receivables, Ac counts Payable, General Ledger, SQL SUPPLY CHAIN BUSINESS ANALYST ~ BALA CYNWYD, PA JAN 2008DEC 2008 Client: Primavera Systems Implementation of Oracle E-Business suite modules: Oracle Inventory, Order Manag ement, Install Base, Inventory, Advanced Pricing, BOM, Service Contracts, Shippi ng Execution, Service Fulfillment Manager, System Administration, i-Store, CRM f oundation and HRMS Implemented and identified improvements to the existing interfaces and p rocesses Reworked Inventory and BOM to ensure they are effectively tracked in Ora cle Install Base Efficiently organized test plan and scenarios for functionality testing and conducted business end-to-end manual testing Granted exceptional assistance to the OM Team in conducting daily activi ties utilizing Service Contracts Proactively facilitated the IT team in renewal and consolidation of Serv ice Contracts data on a monthly basis to generate renewal letters Functioned effectively in improving the clients order processing ability by 70% through implementing database tools, which successfully led to a Q4 revenue realization of over $22 million in Service Contracts Accurately documented defects and communicated issues during daily Scrum meetings Effectively resolved end-user issues and questions for Service Contracts , OM, and IB Professionally conducted end-user training for Service Contracts, Order Management, and Install Base Environment: Oracle Applications 11.5.10.2, Order Management, Shipping, Inventor

y, Install Base, Service Contracts, Bills of Material, SQL, Configurator ORACLE BUSINESS INTELLIGENCE ANALYST ~ PAOLI, PA JUN 2007DEC 2007 Client: Ametek Demonstrated expertise in designing and developing custom reports using Oracle B usiness Intelligence. Effectively worked on Answers to develop and establish int eractive dashboards with drill-down capabilities Ensured management of the web catalog along with the configuration of an alytic requests, dashboard prompts, and various KPIs. Validated the entire data displayed on reports against the database tables. Instrumental in the walkthroughs of the data models, ETL specifications, identification of dimensional attributes and Star Schema to complete requiremen ts Organized and prepared row-level security on specific reports of the das hboard along with the security access to all users and groups within the BI repo sitory and at the UI level Successfully directed CRP sessions in training end users on utilizing th e design of personalized reports Environment: Oracle BIEE 10.1.3.3.1, Oracle BI Apps 7.9.3, Informatica 7.1.4, Or acle Database 10g LEAD FUNCTIONAL TEST ENGINEER ~ COLLEGEVILLE, PA FEB 2007SEP 2007 Client: Accellent Functionality Testing for Oracle HR, FA, AP, AR and GL modules Conducted development of the test plan strategy, test cases, and scenari os. Ensured validation of the entire functionality through implementing black-bo x testing along with the communication of functionality issues with the project team for fixes. Validated all fixes through conducting regression tests Updated Oracle scripts to reflect any changes during the pre-test proces s and accurately authored training documentation for end-user training Efficiently developed Oracle scripts for the implemented modules in an O racle standard format Environment: Oracle 11.5.10.2, Oracle Human Resources, Enterprise Asset Manageme nt, Fixed Assets, GL SUPPLY CHAIN BUSINESS ANALYST ~ WESTPORT, CT Client: HJ Baker Provided exceptional assistance in implementing a Custom Freight Solution Accurately documented requirements through utilizing Oracles AIM standa rd methodology Executed examinations through the use of dynamic test data to ensure val idity of the desired functionality Functioned effectively in directing teams to investigate and fix system bugs Efficiently created system test scripts for diverse test scenarios that covered all facets of project functionality Environment: Oracle 11.5.10.2, Oracle Inventory, OM, AR, AP, Purchasing, SQL JAN 2007JUL 2007

SUPPLY CHAIN BUSINESS ANALYST ~ HORSHAM, PA Client: Optium

NOV 2006MAR 2007

Implementation of Oracle E-Business Suite to manage inter-company orders process ed across multiple sets of books and currencies Actively attended discovery sessions and accurately documented requireme nts using Oracle AIM documentation Conducted conception of inventory items, BOM, price lists, and OM relate d to the new organization Set up the Inventory Organization: Item Status, Item Attribute Control, Item DFF, Item templates, Subinventory, Item Categories, Shipping Network, UOM C onversion, Freight and Shipping Implemented Oracle Purchasing along with the setting up of the system to distinguish the new Operating Unit Performed testing which included creation of a requisition, POs, and 3-w ay matching as well as examined the period end closing of purchasing to reflect accruals and reconciling the same within GL Created CRP test scripts and conducted CRP sessions to business stake ho lders Environment: Oracle Applications 11.5.10.2, Purchasing, OM, Inventory, BOM, GL, AP, AR LEAD QUALITY ASSURANCE | PERFORMANCE TEST ENGINEER ~ PHILADELPHIA, PA 2006 MAR 2006OCT

Client: Towers Perrin Phase 1: Oracle - Financials Reporting Management (FRM) Upgrade Customized and validated Legacy Applications Regression Testing of FA, AP, GL, a nd System Administration Oracle modules. ession er s siness Accurately documented defects and issues faced within the test instance. Conducted recording of business processes using QTP for purposes of Regr Testing Effectively generated test plan and regression flows within Quality Cent Ensured tracking and maintaining of QTP scripts using Quality Center Granted training to client personnel in using QTP to run recorded script Efficiently used Quality Center for bug reporting and defect tracking Demonstrated exceptional skills in directing weekly meetings with key bu users and executives

Phase 2: Performance Testing Performance Testing of AR, FA, PA, AP, GL & OTL modules in Oracle for a 3-tier a rchitecture to incorporate 5000 users Arranged schedules and led status meetings to ensure clear communication with stakeholders Performed black-box testing on the entire business scenarios and concent rate on any detected issues Set up the QA test lab, configured LoadRunner software, load injectors, Network delay monitors, Oracle database monitors for measurement Developed and enhanced Vuser scripts to simulate the critical business t ransactions. Enhancements included parameterization, correlation, coding, pacing and iterations

Developed scenarios, monitored errors, failed scripts, documented and ad dressed these bugs with the team Analyzed stress test results, monitored Server and Database response tim es, CPU utilization, Network Delay and correlated the results with base line sta ndards Ensured maintenance on all test scripts through utilizing Quality Center Conducted accurate consolidation and documentation of the performance te st along with preparing the final report after test cycles, addressed various bo ttlenecks, and suggested implementation changes for performance improvements Environment: Oracle Applications 11.5.10.2, Purchasing, AR, AP, GL, FA. OTL, Wor kflows, Quality Center, LoadRunner, QTP IN-VENTURE SOFT, INC. PERFORMANCE TEST ENGINEER ~ CAMDEN, NJ DEC 2005MAR 2006 Client: Campbell Soup Performance tested a multimodule high volume SAP implementation (SD, FI, CO, MM) me asured by transaction, reporting and printing volumes Created testing strategiesTest Scenarios, Test Cases, Test Script and best practices to be followed Set up the QA test lab, configuration of Network delay, SAP-CCMS, Oracle and Unix OS monitors for measurement Developed Vuser scripts to simulate critical business transactions with eEnhancements including parameterization, correlation, coding, pacing and iterat ions Conducted accurate consolidation and documentation of the performance te st along with preparing the final report after test cycles, addressed various bo ttlenecks, and suggested implementation changes for performance improvements Environment: LoadRunner 7.6, Test Director 8.0, SAP R3, SQL, AIX 5.3 with R/3 En terprise 4.7, Oracle 9.2.0.6 and IBM P5, P4 Servers with HACMP Clusters PERFORMANCE TEST ENGINEER ~ NEW YORK, NY FEB 2005NOV 2005 Client: InterPublic Group Performance Test of high-volume implementation for the following SAP R/3 modules : FI, SD, MM, PA, HR and CO Tested various business modules: FI, SD, MM, PA, HR and CO of SAP R/3 to verify the functionality of various interfaces Manually tested business processes. Conducted negative testing. Validate d the test environment Created and documented Test Plans, Test Cases, Test Scripts and procedur es to be followed as Test Steps Installed and configured of performance test environment including LR co ntroller, load injector and stress test master client in SAP R/3 Recorded, parameterized and enhanced VUser scripts to simulate critical business transactions Gathered Stress Test results and authored reports to indicate bottleneck s within the system as well as provide recommendations for improvement Environment: SAP R/3, Windows Server 2003, LoadRunner 7.5/ 8.0, BW 3.0B/3.5.,Tes tDirector 7.6, QTP 8.0 SOFTWARE TEST ENGINEER ~ SPRING HILL, TN SEP 2003OCT 2004

Client: Saturn Manufacturing Inventory Management System for was tested for Functional, Regression and Integr ation Testing. The associated modules- Vendor Management, Vendor Evaluation, Pur chase Order, Warehouse, Material handling were tested to verify and validate int er-module data consistency and updating of the database Setup the environment for testing.Analyzed user requirement document and developed test plans Functionality and system testing was initially done manually using TestD irector for compatibility of using multiple browsers. Conducted Functional, Inte rface and Regression Testing using WinRunner Customized WinRunner Scripts that were already developed to make them ro bust and repeatable Generated User defined functions to enhance the maintainability of the t est scripts using WinRunner Maintained the WinRunner test environment, script version control, GUI m aps, UI testing, regression testing, identified bugs and assisted development to resolve issues Investigated software bugs and categorized based on severity, interacted with developers to resolve technical issues Environment: Oracle 8i, Winrunner, TestDirector 6.0 PERFORMANCE TEST ENGINEER ~ PRINCETON, NJ JUN 2002JUL 2003 Client: Bristol Myers Squibb Performance Test of high-volume implementation for SAP R/3 modules Identified mission critical business operational profiles and transactio ns. Gathered acceptable benchmark numbers for the environment reflecting the pro duction work load of the system Set up the QA test lab, configuration of Network delay, SAP-CCMS, Oracle and Unix OS monitors for measurement Executed stress test scenarios, monitored and captured stress test resul ts, analyzed stress test results and suggested implementation changes for perfor mance improvements. Environment: Mercury- Test Director, WinRunner, MS Office, HTML, SAP R3, MS Offi ce EDUCATION Masters in Industrial Technology, Bowling Green State University, OH ~ 2002 Bachelor of Science in Mechanical Engineering, Bangalore University, India ~ 199 8

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