Wendell A. Bradley Greater Atlanta Area | 678-849-1107 | wb1e3b63e@westpost.net | www.linkedi n.

com/in/wendellbradley Vendor Manager / Director of Operations / Manager of Fulfillment Operations Confident, results-oriented operations leader and vendor advocate. Proven abilit y to thrive in extremely high volume production operations. Consistently able to leverage advanced technology to improve business results. Known for completing increasingly demanding projects on-time and under budget. An exceptional leader and trainer with a -can do- attitude whose integrity is beyond reproach. B.A., b usiness administration. Core competencies include: Vendor management. At GE, I lead a project team of six, third-party vendor and GE team members to improve the vendor invoice review process. This review requir ed a strong working knowledge of the production contract and a good client relat ionship that resulted in reducing vendor billing errors and recovering $3.7M. Quality management and process improvement. I am certified both as a Six Sigma Green Belt and TQM quality manager. I identified 400,000 consumer products that had not been fulfilled or distributed according to service agreements; this ide ntification and intervention/problem resolution prevented contractual, client pe nalties that could have escalated in the millions of dollars. Operations leadership. At DST Output, I lead a team of five direct reports and 200+ production associates that fulfilled and distributed millions of consumer p roducts annually. Over a two-year period at GE, I led a cross-functional project team that replaced out-of-date barcode technology across the enterprise that re sulted in multi-million dollar cost avoidance to the division`s profit and loss statement. Professional Experience 2004 - 2011 | GE Capital Finance | Alpharetta, Georgia Daily Production Manager / Production Vendor Manager Co-managed the production services agreement for a third-party vendor with 500+ associates. The vendor fulfilled and distributed consumer and commercial produc ts. Principal vendor manager for the daily oversight of all third-party production contracts and the personalization, fulfillment, distribution and procurement of all manufacturing materials. As problem resolution manager, all reported discrepancies were satisfied accord ing to contract specifications resulting in a 51% reduction of all escalated iss ues. Ensured that contractual production, six sigma service levels and performance m etrics were achieved for all aspects of production / fulfillment / distribution / procurement and finance. Provided production contract interpretation and pricing to include budget forec asts. Developed requests and analyzed data for Requests For Information and Proposal, selected vendors, created term sheets and negotiated / finalized master service agreements that resulted in an enterprise savings of $8,000,000. Lead a multi-disciplined project team that consisted of third-party vendor and enterprise team members whose charter was to replace the existing product barcod e technology with a more robust and universal format for all consumer and commer cial products to be in compliance; the project resulted in a multi-million dolla r P&L cost avoidance. Managed a project team of six, third-party vendor and enterprise finance team m embers to improve the vendor invoice accuracy. As team leader, I provided a stro ng working knowledge of the production contract. The project team was able to r educe billing errors and recover $3.7M. 1997 - 2003 | DST Output | Kansas City, Missouri Director, Production Operations Lead daily operations with five direct reports and 200+ associates with direct

responsibility of the production Profit and Loss Statement. As a member of the DST Output new construction team for output services, I prov ided the functional team and equipment layout for the delivery of a 300,000 squa re foot, state-of-the art production facility. I worked to compress the movemen t of 1,900+ collateral materials, 100 state-of-the-art production platforms, var ious other equipment, and personnel from the old site to the new plant in a 45-d ay window that resulted in zero impact to client service levels and quality metr ics. Provided cradle-to-grave processing for 300+ mutual fund client products and le ad production teams to achieve an overall 99% product, delivery performance for the first-time in company history. I negotiated all vendor contracts for equipment and maintenance improving up-ti me performance by 23% and reducing costs by several hundred thousand dollars. Effectively coordinated 300+ clients` production scheduling and receipt of mate rials at various off-site storage facilities and the redistribution of said mate rials throughout the production environment resulting in 11% improvement of just -in-time job kitting. Served as corporate liaison to the US Postal Service and was the corporate post al affairs subject matter expert. 1995 - 1997 | ZipDirect Presort Service Bureau | Kansas City, Missouri General Manager Responsible for the daily operation of a USPS mail sorting operation and the di rect management of 54 associates, three sales team members, effective customer r elations, postage escrow payments, technical alliances, and a $3,000,000 Profit and Loss statement. Negotiated a work share contract with USPS to become a certified vendor. Once t he new contract was completed and in six months, the marketing campaign realized 100 new clients for the business and a 500% increase in client mail volume. Enhanced national mailing distribution sort schemes to streamline machine perfo rmance. These improved plans reduced the number of times a machine scanned each mail piece by 30% and reduced the cost of annual sort machine maintenance contra cts by $200,000. Incoming mail was sorted and presented daily to the U.S. Postal Service; result ing in the successful, weekly national shipping of approximately 2,000,000 lette rs and checks. Developed a postal quality receiving program for incoming mail. Quality inspect ed all mail received by client, product, price and address integrity. Improved m ail receiving and equipment utilization process by 37%; mail accepted by the USP S improved by 29% that significantly reduced. Served as corporate liaison to the US Postal Service and was the corporate post al affairs subject matter expert. 1974-1995 | U.S. Army Military and Civilian Personnel Technician/Warrant Officer Duties and responsibilities included, but were not limited to: systems and data base management, manpower accountability and reporting; officer and enlisted rec ords management; enlisted personnel management and requisition authority; identi fication cards; world-wide reassignments and orders authority; awards and decora tions; officer and enlisted separations and discharges; officer and enlisted pro motions; officer and enlisted retirement processing; payroll and policy administ ration. Education and Certifications B.A., Business Administration | Saint Leo College | St. Leo, Florida Certifications Six Sigma, Green Belt Six Sigma Lean Manufacturing CMDSM, Certified Mail Distribution Service Manager