Metasys CCT Bluetooth Technology Communication

Commissioning Guide
MS-BTCVT-1 (Wireless Commissioning Converter)
Code No. LIT-12011038 Software Release 5.1
Issued October 4, 2010 Supersedes January 4, 2010
Refer to the QuickLIT Web site for the most up-to-date version of this document.

Document Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Wireless Commissioning Converter Laptop Commissioning Overview . . . . . . . . . 4
Bluetooth Wireless Technology Modules and Adapters . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key Laptop Configuration Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Japanese Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 European Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Detailed Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Verifying Your Laptops Bluetooth Wireless State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Installing the Bluetooth Wireless USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting Up the Computers Bluetooth Wireless Configuration . . . . . . . . . . . . . . . . . . . 10 Pairing with and Connecting to a Wireless Commissioning Converter . . . . . . . . . . . . 15 Verifying the Connection between the Laptop and the Wireless Commissioning Converter 20 Connecting to a Different and Unpaired or Different and Paired Wireless Commissioning Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Removing a Network Adapter from the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Disabling TCP/IP for the Bluetooth Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Uninstalling Network Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Metasys CCT Bluetooth Technology Communication Commissioning Guide

Metasys CCT Bluetooth Technology Communication Commissioning Guide

Metasys CCT Bluetooth Technology Communication

Commissioning Guide

Document Introduction
This document describes how to install the supported Bluetooth wireless adapters and commission your Controller Configuration Tool (CCT) laptop to communicate with the Wireless Commissioning Converter. Note: Microsoft Windows Server 2008 Operating System (OS) does not support Bluetooth wireless technology. You cannot commission your CCT laptop for Bluetooth communication if it is running this OS. This document assumes that you have already installed the CCT software on your computer. To complete all of the procedures in this document, you must also have a Wireless Commissioning Converter connected to a powered-on field controller (refer to the Wireless Commissioning Converter Installation Instructions [Part No. 24-10108-2]). Note: The Wireless Commissioning Converter can be used in conjunction with the ZFR1800 Series Wireless Field Bus System; however, the wireless technologies of the Wireless Commissioning Converter and the ZFR1800 Series System do not directly interact. When the Wireless Commissioning Converter is connected on the hard-wired portion of a Field Controller (FC) Bus, it can be used to commission and communicate with any field controller, whether it is hardwired to the FC Bus or wirelessly enabled through the ZFR1800 Series Wireless Field Bus System. When the Wireless Commissioning Converter is connected directly to a wirelessly enabled field controller, it commissions and communicates with only that controller.

Related Documentation
Table 1 provides a list of documents related to the CCT and the Wireless Commissioning Converter.
Table 1: Related Documentation
For Information On
Installing the CCT Software Connecting the Wireless Commissioning Converter to Hardware; Wireless Commissioning Converter Specifications Using or Configuring Controller Applications in the CCT 1.

See Document
CCT Installation Instructions Wireless Commissioning Converter Installation Instructions

LIT or Part Number

LIT-12011529 Part No. 24-10108-2

CCT Help

LIT-120111471

This LIT number represents a print friendly version of the Help.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

Wireless Commissioning Converter Laptop Commissioning Overview

To allow the Controller Configuration Tool (CCT) software to connect the Wireless Commissioning Converter to upload and download field controller applications, the laptop running CCT must have a Bluetooth wireless adapter installed and configured. Once the Bluetooth wireless adapter is installed and configured on the computer, you do not need to do it again until other software or hardware configurations change in time. You can perform the procedures to pair with and test connections to the Wireless Commissioning Converter whenever you need them. Figure 1 provides an overview of the procedure required to commission your laptop to allow communication between the Wireless Commissioning Converter and CCT.

Bluetooth Wireless Technology Modules and Adapters

We recommend that if your computer has internal Bluetooth wireless communication, you use that method to communicate with the Wireless Commissioning Converter. You can commission the following types of laptop computers to communicate with the Wireless Commissioning Converter: a laptop computer with an internal Bluetooth wireless module a laptop computer with a Bluetooth wireless Universal Serial Bus (USB) adapter

For the latest list of laptop computers with internal Bluetooth wireless modules and USB adapters, Johnson Controls employees should refer to the Computer Price List, which is available on the Johnson Controls Portal intranet site by Information Technology Acquisition Services (ITAS). Otherwise, please contact your Johnson Controls representative if you need assistance.

Key Laptop Configuration Guidelines

The instructions to enable Bluetooth wireless communication on your computer may vary depending on your computer and the type and brand of Bluetooth wireless adapter you are using; however, always observe the following guidelines when configuring your laptop to communicate with the Wireless Commissioning Converter: Disable the Discovery and Accessibility options for the Bluetooth wireless device to ensure the security of your computer.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

If you are not sure about your laptops wireless capabilities, see Verifying Your Laptops Bluetooth Wireless State.

Does your laptop computer have the ability to use internal Bluetooth wireless communication? No

Yes

Install the Bluetooth wireless USB adapter. See Installing the Bluetooth Wireless USB Adapter.

Does your laptop have an internal Bluetooth wireless module installed? Yes No Order and install the correct module and drivers. See Verifying Your Laptops Bluetooth Wireless State.

Set up the computers Bluetooth wireless configuration. See Setting Up the Computers Bluetooth Wireless Configuration.

Pair with a Wireless Commissioning Converter and connect to its COM port. See Pairing with and Connecting to a Wireless Commissioning Converter.

The Wireless Commissioning Converter is ready to be used by the CCT.

Figure 1: Commissioning Overview

Metasys CCT Bluetooth Technology Communication Commissioning Guide

converter_commissioning

Verify the connection between the laptop and the Wireless Commissioning Converter. See Verifying the Connection between the Laptop and the Wireless Commissioning Converter.

Disable any refresh timers in the Bluetooth device connection manager software. This prevents the Bluetooth device from auto-discovering any other Bluetooth devices that may be in range. While the computer performs auto-discovery, you cannot establish a connection to the Wireless Commissioning Converter. We recommend that you change your computers Bluetooth Friendly Name or Computer Name to BLUETOOTH. This anonymous name prevents someone who discovers your computer from determining to whom the computer belongs. Note: If Discovery and Accessibility are disabled, the computer cannot be discovered by another device.

When installing a USB device, do not plug the device into the USB port until the software or instructions prompt you to do so. This is important for any USB device to ensure that the default Microsoft Windows software USB drivers are installed correctly. If your computer already has built-in Bluetooth wireless capability, we recommend that you do not use an external Bluetooth wireless adapter. Do not use Bluetooth wireless adapters from different vendors on the same computer as this may cause operational problems. Vendors may use the same core Bluetooth technology chipset, and multiple versions on your computer may interfere with each other and cause operational problems. If your laptop already has the Bluetooth wireless module pre-installed, verify the configuration. See Setting Up the Computers Bluetooth Wireless Configuration. If not, see Verifying Your Laptops Bluetooth Wireless State. Bluetooth wireless devices on the computer typically provide two virtual COM ports. Only the Client COM port is able to connect to the Wireless Commissioning Converter. The Server/Local COM port is not required and cannot be used to connect to the Wireless Commissioning Converter. Bluetooth wireless device installation software typically installs all of the Bluetooth services such as Local Area Network (LAN) services, Dial-up Networking, fax, and so on. These services are not required, but you can install them, if desired; however, only the Bluetooth Serial Port service is required by the Wireless Commissioning Converter. Note: Some Bluetooth services may cause interoperability issues with software on your computer. We recommend that you install the Bluetooth Serial Port service and not install services with which you are unfamiliar.

We recommend that you use the same Wireless Commissioning Converter with the same laptop computer. Otherwise, you must repeat the pairing/authentication process between the laptop and the Wireless Commissioning Converter. See Setting Up the Computers Bluetooth Wireless Configuration. Similarly, do not share Bluetooth wireless adapters among computers.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

You can connect to the Wireless Commissioning Converter using the Bluetooth wireless adapter and a program such as HyperTerminal software; however, the Wireless Commissioning Converter recognizes that an incorrect application is attempting to pass data through it and automatically disconnects. Only Metasys system applications that provide Master-Slave/Token-Passing (MS/TP) communications bus support can maintain a connection with the Wireless Commissioning Converter. Note: A wireless utility is provided with the CCT to verify the status of the wireless connection.

Typical connection times between the Wireless Commissioning Converter and the computer Bluetooth device are within 1 to 4 seconds. The range between the devices is guaranteed up to 30 ft (9 m); however, a line of sight connection may extend up to 200 ft (61 m). If you download the installation software from the USB adapter manufacturers Web site, be sure to download the latest version posted.

Japanese Considerations

Japanese law requires certification for all Bluetooth wireless devices. The Wireless Commissioning Converter is certified for use in Japan; however, to use the Wireless Commissioning Converter in Japan, your Bluetooth wireless adapter must also be certified. Purchase a Japanese certified Bluetooth wireless adapter in Japan for use with the Wireless Commissioning Converter.
European Considerations

European law requires that Bluetooth wireless devices comply with the Restriction of Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive (2002/95/EC). The Wireless Commissioning Converter complies with this directive; however, to use the Wireless Commissioning Converter in Europe, you must use a RoHS-compliant Bluetooth adapter.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

Detailed Procedures
Verifying Your Laptops Bluetooth Wireless State
If your computer has built-in Bluetooth wireless capability, we recommend that you do not use an external Bluetooth wireless adapter. To verify your laptops Bluetooth wireless state: 1. Verify if you have a Bluetooth icon on your system tray. If the icon is blue and white, you have an internal Bluetooth module already installed. Go to Setting Up the Computers Bluetooth Wireless Configuration. If you do not have an icon, or if the icon is blue and red, continue. 2. Work with your local Information Technology (IT) support to order and install the correct internal Bluetooth wireless module and drivers. Note: The wireless antenna button on the laptop toggles both the internal Bluetooth wireless module and the internal wireless LAN module on and off. If you have an internal Bluetooth wireless module and the blue Light-Emitting Diode (LED) is off, press the wireless antenna button to turn on the Bluetooth module. The blue LED also lights up to indicate that the laptop is using its internal antenna. Note: The Bluetooth wireless module driver is usually provided with the module and available from the manufacturers Web site (for example, find an HP driver at www.hp.com). Before you can begin using the Bluetooth device, you must configure and set up the device. Go to Setting Up the Computers Bluetooth Wireless Configuration.

Installing the Bluetooth Wireless USB Adapter

IMPORTANT: Do not plug in the USB adapter until prompted to do so. If you plug in the USB adapter before prompted, see During the installation, you plugged in the Bluetooth Wireless Adapter before prompted to do so. Note: The instructions to install the USB adapter may vary depending on the vendor of the USB Adapter. Before installing the USB adapter, familiarize yourself with the vendors installation instructions. To install the Bluetooth wireless USB adapter: 1. Close all programs and insert the USB Adapter Installation media. The installation program appears. Note: If the installation does not start automatically, on the Start menu, click Run. In the field that appears, enter the vendor setup program, for example D:\setup.exe (where D is the letter of your CD-ROM or DVD drive). 2. Click Install Bluetooth Driver. The installation begins and the welcome screen appears.
8 Metasys CCT Bluetooth Technology Communication Commissioning Guide

3. Click Next. The License Agreement screen appears. 4. To accept the terms of the license agreement, select I accept the terms in the license agreement and click Next. The Destination Folder screen appears. 5. Click Next. The Ready to Install the Program screen appears. 6. Click Install. The program installs. Note: During the installation process, you may see a Driver Signature Notice dialog box saying no certification program is in place for Bluetooth devices. If this appears, click OK. 7. When the Bluetooth device not found dialog box appears, click Cancel. Note: You may also be prompted to plug in your USB hardware, which starts the Found New Hardware Wizard. Wait until the Windows Found New Hardware Wizard is complete before clicking OK. If you are not prompted to plug in the USB hardware, wait until the driver installation is complete before you plug in the USB hardware. Note: Depending on the adapter you install, you may be prompted to enter a security code (Figure 2). If so, click No and follow the on-screen directions to enter the code manually. The code is labeled SK and is printed on the back of the Bluetooth wireless adapter.

Figure 2: Bluetooth Software Dialog Box Requesting Security Code

8. After the software has been successfully installed, click the Finish button to close the final window. The red Bluetooth icon appears on the system tray. 9. Plug in the USB adapter. The Found New Hardware Wizard appears. Note: Your computer may install the driver automatically without the Found New Hardware Wizard. If it does, restart the computer (if prompted) and go to Setting Up the Computers Bluetooth Wireless Configuration. 10. Select Install from a list or a specific location and click Next. The Please choose your search and installation options screen appears. 11. Select Search for the best driver in these locations and click Next. The Completing the New Found Hardware Wizard screen appears. 12. Click Finish. The Bluetooth icon on the system tray turns white. 13. Ensure that your Bluetooth device is connected to your computer (plug it in if not already prompted) and restart your computer.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

14. After restarting your computer, wait a few seconds for the Bluetooth icon on your system tray to change from red to white. Before you can begin using the Bluetooth device, you must configure and set up the device. Go to Setting Up the Computers Bluetooth Wireless Configuration.

Setting Up the Computers Bluetooth Wireless Configuration

Note: The instructions to set up the computers Bluetooth wireless configuration may vary slightly depending on the vendor of the Bluetooth wireless device. The screen capture figures in this section are representative of a typical installation, but may not match exactly your configuration screens. Familiarize yourself with the Key Laptop Configuration Guidelines. To set up the computers Bluetooth wireless configuration: 1. Plug in your Wireless Commissioning Converter to an MS/TP bus and verify that the Power Light-Emitting Diode (LED) is green, the Fault LED is off, and the SA/FC Bus LED is blinking. Note: The Wireless Commissioning Converter you use during this procedure should be the one you intend to use when uploading and downloading controllers. This procedure allows your computer to recognize the Wireless Commissioning Converters Bluetooth Device Address (BDA) and store the Wireless Commissioning Converters Personal Identification Number (PIN) Code. If you connect to a different Wireless Commissioning Converter after this, you are prompted to enter the Wireless Commissioning Converters PIN Code before you can connect to it. 2. Right-click on the Bluetooth icon on your system tray and click Start Using Bluetooth from the pop-up menu. The Initial Bluetooth Configuration Wizard appears.

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

Figure 3: Example of My Bluetooth Places, Microsoft Windows XP Professional Operating System (OS)

3. Click Next. The Device Name and Type screen appears. 4. Type BLUETOOTH (all capital letters) in the Computer name field and click Next. The Initial Bluetooth Configuration Wizard screen appears. 5. Click Next. The Choose the services that this computer will offer screen appears. 6. Clear the selection (remove the check mark) from all services and click Next. The Initial Bluetooth Configuration Wizard screen appears. 7. Click Skip when asked if you want to set up more Bluetooth devices. The Initial Bluetooth Configuration Wizard screen appears. 8. Click Finish.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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9. Right-click the Bluetooth icon on the system tray and select Advanced Configuration from the pop-up menu. The Bluetooth Configuration property sheet appears (Figure 4).

Figure 4: Bluetooth Configuration Property Sheet General Tab

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

10. Click on the Accessibility tab and verify that the Let other Bluetooth devices discover this computer option is not selected (Figure 5).

Figure 5: Bluetooth Configuration Property Sheet Accessibility Tab

11. Click on the Discovery tab and verify that the Look for other Bluetooth devices option is not selected (Figure 6).

Figure 6: Bluetooth Configuration Property Sheet Discovery Tab

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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12. Click the Client Applications tab and highlight Bluetooth Serial Port and click Properties (Figure 7). The Bluetooth Properties dialog box appears (Figure 8) and displays the COM port where the wireless adapter is installed.

Figure 7: Bluetooth Configuration Property Sheet Client Applications Tab

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

Note: The COM port specified here is used by the CCT to communicate with the Wireless Commissioning Converter. Your COM port may be different from this example.

Figure 8: Bluetooth Properties Showing the COM Port Used by the CCT

13. Click OK to assign the port number to your Bluetooth serial port. 14. Click OK to close the Bluetooth Configuration property sheet. 15. To pair with and connect to a Wireless Commissioning Converter, continue with Pairing with and Connecting to a Wireless Commissioning Converter.

Pairing with and Connecting to a Wireless Commissioning Converter

When you pair with a Wireless Commissioning Converter, the computer stores the Wireless Commissioning Converter password in the configuration. This pairing allows you to connect to the Wireless Commissioning Converter in the future without reentering the password. You can pair with multiple Wireless Commissioning Converters, but you can only connect to one converter at a time. To pair with and connect to a Wireless Commissioning Converter: 1. Right-click the Bluetooth icon on your system tray and select Explore My Bluetooth Places from the pop-up menu. My Bluetooth Places explorer window appears (Figure 3).

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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2. Click View devices in range (or double-click Find Bluetooth Devices). All discoverable Bluetooth devices within range of your Bluetooth USB adapter appear (Figure 9). Wireless Commissioning Converter devices appear with the format MS-BTCVT-<BDA>. Note: If the Wireless Commissioning Converter does not appear in the list, verify that your computer is searching for and showing all Bluetooth devices and not just computers. Note: The Question mark device icon is the standard icon for the Wireless Commissioning Converter.

Figure 9: Entire Bluetooth Neighborhood Showing the Wireless Commissioning Converter

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

3. Right-click the Wireless Commissioning Converter that corresponds to your Wireless Commissioning Converter (the BDA is printed on the label on the top of the Wireless Commissioning Converter) and select Pair Device (Figure 10). The Bluetooth PIN Code Request dialog box appears (Figure 11).

Figure 10: Pair Device Option

Figure 11: Bluetooth PIN Code Request Dialog Box

4. Type BTCVT (case sensitive) in the Bluetooth PIN Code field and click OK.

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5. Right-click the paired Wireless Commissioning Converter (as indicated by the check mark) and select Discover Available Services (Figure 12). The serial port service discovery page appears and shows the communications port of your Wireless Commissioning Converter (Figure 13). Note: The COM port in this window represents the COM port on the Wireless Commissioning Converter (and it is always 1), not the COM port of your laptops Bluetooth wireless adapter.

Figure 12: Discover Available Services

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

Figure 13: Serial Port Page Showing the Wireless Commissioning Converter

6. Right-click your Wireless Commissioning Converter COM port and click Connect to Bluetooth Serial Port to make a connection. A COM1 dialog box appears (Figure 14) and lists your computers COM port and the BDA of the Wireless Commissioning Converter.

Figure 14: COM1 Dialog Box

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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7. Click OK to dismiss the COM1 dialog box. After making a connection, both the serial port icon and the Bluetooth icon on your system tray turn green (Figure 15).

Figure 15: Serial Port Page Showing the Wireless Commissioning Converter with Green Icon

Note: This connection lasts up to 60 seconds before the Wireless Commissioning Converter realizes that a valid Metasys application is not using the connection and breaks the link. You can now go on to the CCT to make a connection to your Wireless Commissioning Converter.

Verifying the Connection between the Laptop and the Wireless Commissioning Converter
If you want to test the connection and see the signal quality between your laptop and the Wireless Commissioning Converter before using the CCT to download or upload a controller, follow this procedure. To verify the connection between the laptop and the Wireless Commissioning Converter: 1. On the Start menu, click Programs > Johnson Controls > Metasys > Bluetooth Wireless Utility. The Wireless Utility appears.

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

2. Enter the COM Port assigned to the Adapter and click Connect. The Bluetooth wireless link should establish within seconds. Note: The Bluetooth wireless adapters COM port appears on the Client Application tab of the Bluetooth Configuration Property Sheet (Figure 7). See Cannot communicate with the Serial Port. 3. Click on the Status tab to view the signal quality (Figure 16) and compare your results to Table 2.

Figure 16: BTCVT Wireless Utility Status Tab Table 2: Wireless Link Status
Color (Percent)
Green (70 - 100%) Yellow (40 - 60%) Red (0 - 30%)

Status1
Good Fair Poor

Description and Corrective Action

Wireless Link is good and sufficient for use with CCT. No corrective action required. Wireless Link is fair and sufficient for use with CCT. No corrective action required. Wireless is poor and insufficient for use with Wireless Commissioning Converter. Try moving laptop closer to the Wireless Commissioning Converter or look for sources of interference. Wireless link not established or connection broken. Verify settings and try to connect to the Wireless Commissioning Converter again.

No Bar

Disconnected

1.

The Wireless Link Status is a measure of the signal strength and does not relate to the transmission speed of wireless communication.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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4. Close the Bluetooth Wireless Utility before using the CCT to upload or download a controller. We do not recommend using this program while uploading or downloading.

Connecting to a Different and Unpaired or Different and Paired Wireless Commissioning Converter
The CCT always attempts to connect to the Wireless Commissioning Converter to which it was last connected. If you want to force the CCT to connect to a different Wireless Commissioning Converter, use the following instructions. To connect to a different, unpaired Wireless Commissioning Converter, see Pairing with and Connecting to a Wireless Commissioning Converter with the Wireless Commissioning Converter you want the CCT to use. To connect to a different, paired Wireless Commissioning Converter: 1. Right-click the Bluetooth icon on your system tray and select Explore My Bluetooth Places from the pop-up menu. My Bluetooth Places explorer window appears (Figure 3). 2. Click View devices in range (or double-click Find Bluetooth Devices). All discoverable Bluetooth devices within range of your Bluetooth USB adapter appear (Figure 9). Wireless Commissioning Converter devices appear with the format MS-BTCVT-<BDA>. 3. Right-click the Wireless Commissioning Converter that corresponds to your Wireless Commissioning Converter (the BDA is printed on the label on the top of the Wireless Commissioning Converter) and select Connect COM1. A COM1 dialog box appears (Figure 14) and lists your computers COM port and the BDA of the Wireless Commissioning Converter. 4. Click OK to dismiss the COM1 dialog box. 5. Right-click the Wireless Commissioning Converter to which you are connected and select Disconnect COM1. A COM1 dialog box appears asking if you want to disconnect. 6. Click Yes. The laptop disconnects from the Wireless Commissioning Converter. The CCT attempts to connect to this Wireless Commissioning Converter.

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

Removing a Network Adapter from the Computer

If you have multiple network adapters on your computer, you may experience long delays when attempting to access the User Interface (UI). You may also experience other network communication delays. To work around these connection problems, either disable the Transmission Control Protocol/Internet Protocol (TCP/IP) for the Bluetooth adapter or uninstall network access for the Bluetooth connection when accessing the Metasys UI. After disabling the TCP/IP for the Bluetooth adapter or uninstalling network access, the Bluetooth connection continues to work as expected for Metasys network applications.
Disabling TCP/IP for the Bluetooth Adapter

To disable TCP/IP: 1. On the Control Panel, select Network Connections. 2. Right-click the Bluetooth adapter network connection and select Properties. 3. Clear the check-box for TCP/IP. 4. Click OK.
Uninstalling Network Access

To uninstall network access: 1. Right-click the Bluetooth icon in the taskbar (Figure 17) and select Bluetooth Setup Wizard. The Bluetooth Setup window appears (Figure 18).

Figure 17: Bluetooth Icon

Figure 18: Bluetooth Setup Window

2. Select the third radio button from the top: I want to configure the Bluetooth services that this computer will provide to remote devices.

Metasys CCT Bluetooth Technology Communication Commissioning Guide

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3. Click Next. The Bluetooth Service Selection window appears. 4. Make sure the Network Access check box is cleared (Figure 19).

Figure 19: BlueTooth Service Selection Window

5. Click Finish.

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

Troubleshooting
Table 3: Common Problems and Descriptions (Part 1 of 2)
Problem
You are experiencing long delays when attempting to access the UI or you are experiencing other network communication delays. During the installation, you plugged in the Bluetooth Wireless Adapter before prompted to do so.

Description/Solution
Multiple network adapters on your computer can cause interoperability issues and/or communications delays. To work around this issue, either disable the TCP/IP or uninstall network access for the Bluetooth connection. See Removing a Network Adapter from the Computer. If you plug in the USB Bluetooth adapter before the installation software prompts you to do so, the computer may install its own Bluetooth drivers and may not communicate properly with the Bluetooth adapter. If this occurs, use the following recovery procedure: 1. Unplug the Bluetooth wireless adapter. 2. On the Start menu, click Run and type %windir%\inf 3. Rename the BTH.inf file to BTH.bak 4. Uninstall the Bluetooth software from Add/Remove Programs. 5. Reboot the computer. 6. Reinstall the Bluetooth wireless adapter as specified in this document. See Installing the Bluetooth Wireless USB Adapter. If you cannot communicate with the Serial COM port on which the Wireless Adapter is installed, use the following procedure to verify the COM port used by the Bluetooth wireless adapter. 1. Right-click the Bluetooth icon on the system tray and select Advanced Configuration. 2. Select the Client Applications tab. 3. Read the COM port from the Bluetooth Serial Port application. Use the BTCVT Wireless Utility and verify that you are using the correct COM port. The CCT attempts to communicate with the last Wireless Commissioning Converter to which it connected. If this is not the Wireless Commissioning Converter you are trying to connect to, see Connecting to a Different and Unpaired or Different and Paired Wireless Commissioning Converter. Verify that the blue wireless LED is on and that the Bluetooth wireless icon on the Taskbar is white. If the Blue wireless is off and the Bluetooth icon is red, press the laptops wireless antenna button. The Wireless Commissioning Converter holds a finite number of paired device addresses in internal memory. At this time there is no way to clear the paired device addresses and there is no workaround; however, once you enter the PIN Code, as prompted, the laptop computer communicates with the Wireless Commissioning Converter.

Cannot communicate with the Serial Port.

Cannot communicate with the Wireless Commissioning Converter from the CCT.

Bluetooth Wireless enabled laptop cannot communicate with the Wireless Commissioning Converter. A paired Wireless Commissioning Converter prompts you for the PIN code.

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Table 3: Common Problems and Descriptions (Part 2 of 2)

Problem
On a computer already configured to use the USB Bluetooth adapter, the Found New Hardware Wizard appears when you plug the USB Bluetooth adapter back into the USB port.

Description/Solution
If you unplug the already configured USB Bluetooth wireless adapter from your computer and then plug it into a different USB port on the same computer (for example, if you move the adapter from your laptop to your docking station or if you plug it into a different USB port), the Found New Hardware Wizard appears. If the Found New Hardware Wizard appears: 1. Select Install the software automatically (Recommended), and click Next. The wizard reconfigures the computer to use the adapter on the new USB port. 2. Click Finish. The Bluetooth Driver for the laptop is not fully compatible with the BTCVT device. Contact your Network Technologist (network help desk) for assistance, or go to the manufacturers Web site (for example, find an HP driver at www.hp.com) to download the compatible driver. Remove the old drivers before installing the new drivers.

When attempting to connect to the BTCVT with my laptop, this error message displays: The COM1 connection failed. Could not connect to remote device. I am unable to pair or maintain pairing with my BTCVT device.

Building Efficiency 507 E. Michigan Street, Milwaukee, WI 53202 Metasys and Johnson Controls are registered trademarks of Johnson Controls, Inc. All other marks herein are the marks of their respective owners. 2010 Johnson Controls, Inc.

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Metasys CCT Bluetooth Technology Communication Commissioning Guide

www.johnsoncontrols.com

Published in U.S.A.