METHOD

PERSON

SAMPLING

MEASUREMENT

X-R Chart DOMEST IC BUSINES S AND EXPORT

Mr. F

Every lot, random n = 5

Autobalance

MANUFACTURIN G

Check sheet p- Mr. F Mr. Chart F Mr. F Mr. F

Every lot, random n = 10 Every lot, total n = 300 Twice a day Twice a day

Gauge Eyes Drum

Check sheet

Mr. S

Twice a day

X-R chart Check Mr. S Mr. sheet Check S Mr. S sheet

Every lot, random n = 5 Once a day Once a day

Slide calipers

Check sheet

Mr. S

Once a day

QUALITY IN JAPAN 41.31

APP LIC ATI ON EN GIN EE RIN G MA NU FA CT UR E EN GI NE ERI NG Q U A

LI T Y A S S U R A N C E P R O D U C TI O N C O

N T

Market survey O Examination of specification Decision of development planning

OO ill 03 > "J ui a

D e c i s i o n o f s p e c i f i c a t i o n D e s i g n o f p r o d u c t Design review Qualification of materials and parts D e v e l o p

m e n t , t r i a l m a n u f a c t u r i n g , e v a l u a t i o n Stand ardiz ation

JL

o Z> o

I
Trial productio n Qualification of quality and reliability

c r < c c Acceptance inspection of parts i z . o z > Q

Manufacture Manufacture engineering process control control

o
03 03 <

u
Shipmen t Reliability test

1L Lot quality conformance test SL Failure analysis

T
Complaint

Complaint disposition

FIGURE 41.5 Chart of quality assurance system. (Source: Takanashi 1978.)

Custome r

41.12 SECTION FORTY-ONE

TABLE 41.1 Education and Training Courses of JUSE Title Quality control [QC] QC Top Management Course (5 days) QC Executive Course (5 days) QC Introductory Course for Executives and Management QC Middle Management Course (12 days) QC Basic Course for Assistant to Section Chief (6 days) QC Basic Course (30 days) QC Introductory Course (8 days) QC Introductory Course for Quality Function Deployment QC Basic Course for Foremen (6 days) QC Basic Course for Group Leaders (4 days) TQC Instructor Course (6 days) QC Course for Purchasing Department (10 days) QC Introductory Course for Purchasing Department (4 days) QC Course for Sales Department (10 days) QC Introductory Course for Sales Department (4 days) QC Middle Management Course for Seven Management Tools (4 days) Introductory Course for Seven Management Tools for QC (3 days) Introductory Course for Seven Management Tools for QC in Sales Department (4 days) Policy Management Seminar for TQC (3 days) Product Planning Seven Tools Seminar (4 days) QC Course for GNP (Pharmaceutical) (3 days) QC Introductory Course for GNP (Pharmaceutical) (2 days) QC circle (QCC] QC Circle Executive Course (1 day) QC Circle Middle Management Course (2 days) QC Circle Instructor Course (6 days) QC Circle Leader Course (3 days) QC Circle Leader Course for Service-Sales Industries (3 QC Circle Cruising Seminar (13 days) Reliability fREl RE Management Course (3 days) RE Course (15 days) Basic Course (4 days) RE Six-Day Course (6 days) RE Seminar on Electronics and Machinery Systems (3 days) RE Course on FMEA-FTA (2 days) * RE Course on Design Review (2 or 3 days) RE Course on Checklists (3 days) RE Course on Test (3 days) RE Course on Failure Analysis (3 days) RE Course on Computer Aided Reliability Engineering (3 days) Design of experiment IDE] DE Tokyo Course (12 days) DE Osaka Course (20 days) DE Introductory Course (8 days) 1 1 6 QUALITY IN JAPAN 41.13 1955 1962 1963 3 5 5 7 4 5 8 5 16 12 3 1 1 1 2 2 15 2 4 1 1 1 1 11 11 42 days) 2 1 1 1 5 1 1 13 12 1 2 2 1 1957 1962 1981 (3 days) 1955 1992 1949 1957 1989 (4 days) 1967 1974 1976 1971 1983 1968 1983 1993 1984 1989 1989 1995 1977 1977 1994 1980 1972 1977 1990 1971 1966 1960 1960 1980 1995 1976 1977 1989 1983 1985 1991 Frequency per year Year established

Title Frequency per year Year established

TABLE 41.1 Education and Training Courses of JUSE (Continued) Multivariate analysis [MA] MA Seminar (7 days) 1 1984

MA Advanced Course (4 days)

1970

MA Basic Course (4 days)

1984

Operations research [OR]

Corporate Strategy Managers Course (6 days)

1962

OR Introductory Course (5 days)

1987

Industrial engineering [IE]

IE Seminar (16 days)

1963

IE Basic Course for Foreman (6 days)

1971

Marketing research [MR]

MR Seminar (16 days)

1963

Software production control [SPC[

SPC Course for Managers (6 days)

1988

SPC Course for Engineers (8 days)

1980

SPC Course on Design Review (3 days)

1994

Sensory inspection [SI]

Sensory Inspection Seminar (11 days)

1957

Introductory Courses for Sensory Inspection Seminar (3 days)

1995

Product liability [PL]

PL Prevention Introductory Course (3 days)

1973

Product Safety Advanced Course for Engineers (2 days)

1994

Product Safety Advanced Course for Promoters (3 days)

1994

Other management techniques

Statistical Application Seminar for Clinical Test (7 days)

1972

New Finite Element Method Introductory Seminar (3 days)

1987

Finite Element Method Seminar for Fluid Mechanics (3 days)

1977

Cost Reduction Seminar (6 days)

1981

VE Basic Course for Foremen (5 days)

1984

Analytic Hierarchy Process Seminar (2 days)

1992

Logistics System Design Seminar (3 days)

1993

Other management techniques

Data Envelopment Analysis Seminar (2 days)

1994

Biostatistical Application Seminar for Pharmaceutical Data

1989

(24 days)

ISO 9000 (JIS Z 9900)

JAB Accredited ISO 9000 Assessor Training Course (5 days)

1995

ISO 9000s Internal Auditor Training Course (4 days)

10

1994