1-Kaizen-5S (ToyoInk)

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S
KHA O TO
HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Thc hin ti: Ging vin: Cng ty TNHH Toyo Ink Compounds Vit Nam Ths. Nguyn Thnh Trung
Hng dn thc hin Kaizen v p dng thc hnh tt 5S

KAIZEN/5S - Copyright Nguyn Thnh Trung 0989.666.726
THI GIAN
Thi gian o to: 02 ngy

Bui sng: 09h00 - 11h30 Bui chiu: 13h30 - 17h00
Ngh gii lao:

Bui sng: 10h00 - 10h15 Bui chiu: 15h00 - 15h15
MC TIU KHA O TO
Hiu c khi nim Kaizen; Nm vng cc phng php & k thut thc hin Kaizen; p dng cng c thc hnh tt 5S vo khu vc in
hnh ca cng ty.

GV: NGUYN THNH TRUNG
NI DUNG
Phn 1: Khi nim v Kaizen
Phn 2: Mt s phng php & k thut

thc hin Kaizen Phn 3: p dng cng c thc hnh tt 5S

Phn 1
KHI NIM V KAIZEN

NI DUNG PHN 1
1. Khi nim v Kaizen 2. i tng chnh ca Kaizen 3. Phng php tip cn ci tin 4. S khc nhau gia Kaizen v i mi
5. S khc nhau gia cc phng php ci tin

6. Li ch ca vic p dng Kaizen 7. Cc bc thc hin Kaizen 8. Cc yu t quyt nh s thnh cng Kaizen
Kaizen l g?
Kai
Thay i
Zen
tt hn
Kaizen
Lm cho mi vic tr nn d dng hn bng cch nghin cu qu trnh v ci tin thng qua vic gim lng ph Hoc
Ci tin lin tc
Kaizen l g?
KAIZEN l hot ng nhm ci tin nng sut bng cch tha nhn tnh trng
hin ti v gii quyt cc vn ca t

chc mt cch lin tc s dng ngun lc hin ti (con ngi, my mc, nguyn
liu, tin, thng tin)

Kaizen l g?
Hot ng lp li nng cao kh nng thc hin cc yu cu
(ISO 9000: 2000 - 3.2.13)
Do the same thing better

i tng chnh ca Kaizen

Thay i thao tc ca ngi lao ng:
Cng vic d dng hn,
K ngh cng nghip, chng trnh 5S, 7 cng c kim sot cht lng .
Nng sut hn,

Hiu qu hn, t mt mi An ton hn
Ci tin my mc, trang thit b, vt t u vo Ci tin cc th tc, quy trnh lm vic Thay i nguyn vt liu u vo,
10
Phng php tip cn ci tin

1. Phng php c in phng ty (i mi)
2. Phng php truyn thng Nht Bn 3. Phng php thc tin (Kaizen)

11

1. Theo pp c in phng Ty: I MI
1. T trn xung - t bin 2. Tip cn h thng 3. nh hng bi kt qu trc mt
nh hng bi i mi Lnh o Mong mun
Nhn vin
Thc t

12

2. Theo phng php c in Nht Bn:
1. p dng trong ton cng ty 2. nh hng vo cng c 3. Nhiu hot ng c tin hnh ng thi, khng c ngi iu phi nn nhn vin bi ri.
Mong mun
Thc t

13

3. Theo phng php Thc tin: KAIZEN
1. CHN M HNH TH IM: Trong mt khu vc hay dy chuyn sn xut 2. LP MT I D N i trng phi l ngi ph trch khu vc i gm 5-10 ngi bao gm nhn vin ch cht nh k thut, QC, Bo tr thit b, cc t trng 3. CHN MT CNG C THCH HP THEO SCH V V LM TH CHO N KHI T C KT QU C TH (5S, PDCA, TPM, QCC..) 4. TIU CHUN HO PHNG PHP (CNG C) 5. M RNG SANG KHU VC KHC 6. CP NHT HA M HNH V TIU CHUN HO PHNG PHP (CNG C) 7. CHUN B CHO TON CNG TY 8. THC HIN V THEO DI
14
So snh gia KAIZEN v I MI

NI DUNG
Tnh hiu qu
KAIZEN
Di hn Khng gy n tng mnh
I MI
Ngn hn Gy n tng mnh
Nhp
Thi gian Thay i Cch tip cn Lin quan Cch thc B quyt Yu cu nh hng
Cc bc nh
Lin tc Dn dn N lc tp th Tt c mi ngi Duy tr v ci tin N lc, sng to u t t Con ngi
Nhy vt
Cch qung t ngt N lc c nhn Mt s c la chn t ph v xy dng t ph v k thut CN u t ln Cng ngh
15

Li ch ca vic p dng Kaizen

Kaizen Lm gim lng ph (muda)
WASTE
Cc doanh nghip hin nay ang lng ph ti 95% ngun lc ca mnh
Kaizen Desk Reference Standard Tc gi: Raphael L. Vitalo, Frank Butz v Joseph P. Vitalo
16

Vng trn PDCA gip chng ta ci tin cc qu trnh v trit tiu nguyn nhn ci r ca vn mt cch nhanh nht Kaizen yu cu xc nh v p dng cc im kim tra gim st v qun l s thay i, do phng nga c nhng vn trong tng lai

17

Li ch hu hnh: o Tng cc ci tin nh mi hot ng tr thnh kt qu
ln (Gp gi thnh bo)
o Gim lng ph, tng nng sut Li ch v hnh: o ng lc thc y cc c nhn c cc sng kin o To tinh thn lm vic tp th on kt o To thc lun hng ti gim thiu cc lng ph o Xy dng nn vn ha cng ty
18
Cng c thc hin Kaizen
KAIZEN
TQC: Kim sot cht lng ton din QC: Kim sot cht lng SS: H thng khuyn ngh TPM: Bo tr nng sut tng th JIT: Va ng lc Zero-Defect: khng sai li QCC: Nhm k.sot cht lng
5S :

19
Cc bc thc hin Kaizen

1. Pht hin vn 2. Thit lp mc tiu 3. Phn tch cc yu t 4. Nghin cu cc gii php 5. Thc hin cc gii php 6. nh gi kt qu 7. Chun ha
DO
CHECK ACT P L A N

20

1. Pht hin vn
1. Khong cch gia mc tiu ca cng ty v kt
qu hin ti 2. T vic xem xt cc yu t P,Q,C,D,S,M 3. T vic xem xt 4M1i1E (Material, Machine, Man, Method) 4. T vic kim tra 3 Mu (Muri, Muda, Mura)
Vn quan trng l g?
21
1. Pht hin vn
TOYOTA a ra 7 loi lng ph (Muda) sau:
1. Sn xut
2. Sn xut tha
3. Tn kho
4. Ch i
5. Vn chuyn
6. Thao tc
7. Sai li
22

Lng ph 07+01
Cha tn dng ti a sc mnh tr tu, k nng, kinh nghim v s sng to ca cn b cng nhn vin

23
1. Pht hin vn
Phn tch ABC
200 Thit hi (1000$) 100
100 (%)
50
Cc hng mc sai li
24
V d:
Thc hin phn tch ABC cho cc sn phm li sau y:
Kiu sai li Nt, rn Sn Mo V S lng 35 26 58 7 Chi ph lm li ($) 100 20 125 200
Kch thc ngn

Kch thc di Hp b ngang Rng b ngang Cao hn chiu cao Chiu cao thp hin khc
19
14 3 11 9 11 7
200
50 200 50 50 200 80
25

Gii php
Trc ht l tnh tng chi ph cho mi hng mc
Kiu sai li Nt, rn Sn Mo V Kch thc ngn Kch thc di Hp b ngang Rng b ngang Cao hn chiu cao Chiu cao thp hn khc S lng 35 26 58 7 19 14 3 11 9 11 7 Chi ph lm li ($) 100 20 125 200 200 50 200 50 50 200 80 Tng chi ph ($) 3,500 520 7,250 1,400 3,800 700 600 550 450 2,200 560
26

Gii php
8000
6000
Thit hi 4000 ($)
0.120
0.100 0.080
0.060 0.040 0.020 0.000
2000 0
C hiu cao thp hn C hiu cao cao hn Kch thc ngn Hp chiu rng Rng chiu rng Rn, nt
1
Mo
5
V
C hiu cao di hn
9
Khc
10 11
Sn

27
La chn ch KAIZEN
Ph hp mc tiu Mc khn cp Tng im
13 14 15 10
Tiu ch nh gi
Ch
1. Tng sn lng ln 5%. 2. Gim sn phm li. 3. Gim chi ph bng cch gim lm ngoi gi. 4. Gim giao hng chm 20 %.
3 3 1 1
2 3 3 2
3 3 3 2
2 3 3 2
1 1 2 2
2 1 3 1
5. Gim chn thng cng nghip 50%.

6 Ci tin mi trng lm vic. 7. Thc hin cc hot ng 5S.
1
1 2
3
1 3
1
2 3
3
1 3
3
2 3
2
3 3
13
10 17

Mc u tin
4 3 2 5
Tc ng
C hi ph
Thi hn
4
5 1
28

2. Thit lp mc tiu
Mc tiu Kaizen c thit lp phi SMART: S = C th (Specific)
M = o lng c (Measurable)
A = C th t c (Achievable) R = Thc t (Realistic)
T = C thi hn (Time-bound)
29

2. Thit lp mc tiu
Thit lp l trnh t c mc tiu
4.0 Li nh (%) 3.0 2.0 1.0 0.5 0 Thng 1
L trnh L trnh Mc tiu

6 9 12
30

10

3. Phn tch cc yu t
Man
Kinh nghim Nhn thc S qu trnh Kin thc B
Machine
Nhit nng Thi gian nng
Thi gian ln men

m T l men
Bnh m km cht lng

Mui Sa Nc Men
Method
Bt m Nhit ln ng men Trng T l nguyn liu
Thi gian nho bt
Material
31

Nguyn tc khi tin hnh phn tch cc yu t Ba thc t - 3 GEN

Nghin cu trin khai cc vn Kaizen phi c: Thc hin ht sc thc t (Genjitsu) Ti ch (Genba) Quan st s vic thc t (Genbutsu).

32
K thut phn tch cc yu t

5 Whys tm nguyn nhn ct li
Du bi trn
Bm
My sy hng
Lc du
H thng du bi trn
33
11

Q: V sao my dng? A: V cu ch b t do my qu ti. Q: V sao my b qu ti? A: V h thng bi trn khng tt. Q: V sao h thng bi trn khng tt? A: V p lc bm du qu thp. Q: V sao li b qu thp? A: V bt kim loi lt vo trong ng nhiu. Q: V sao li c bt kim loi? A: V khng c h thng ngn nga bt kim loi. 1st why
2nd why
3rd why
4th why
5th why

34
Du bi trn
Bm
My sy hng Lc du H thng du bi trn

35

Phn tng d liu
My ng gi A
100 ti
Kim tra ti hng
My ng gi B
100 ti
100 ti
My ng gi C
Tng=300 ti Ti hng=30 ti
36
12

Phn tng d liu
My ng gi A Hng 3 ti
100 ti
My ng gi B
100 ti
Hng 20 ti
My ng gi C
100 ti
Hng 7 ti
37
K thut phn tch cc yu t Phn tng nh th no?

Nguyn tc MET
Material Machine Man Method Measurement Environment Time

38

4. Nghin cu phng php
a ra tng cho hot ng Kaizen
Vi s tham gia ton din Tn dng ti a kin thc, kinh
nghim, k nng ca ngi lao

ng cp thp nht
39
13
Nguyn tc ECRS
Elimination: Gim thiu nhng g khng cn thit trong cng vic. Combine: Kt hp bt c nhng g ph hp trong cng vic. Rearrange: Sp xp li trnh t trong cng vic c hiu qu cao hn Simplify: n gin ha cng vic iu hnh.
40

5. p dng
Khi tng ci tin c a ra, phi c kim tra xc nhn bng cch th nghim. V khng chc chn phng php mi l hiu qu, nn th nghim th im trong iu kin tt nht. Hy quyt nh xem d liu no cn thu thp trc v trong qu trnh th nghim.
41

6. nh gi
200

100 (%) 100

Thit hi (1000$) 100
100 (%)
50
50
50
C D
0 C
A B

42
14

7. Chun ha
Khi phng php mi c chng minh l hiu qu cn phi c chun ha. Mc ch ca chun ha l sp xp li iu kin lm vic mi ngi c th thc hnh phng php mi vi nguyn liu, my mc, con ngi nh c.
A C A C A C P D S D A C
P D
S D
Thi gian
43
Cc c tnh ca tiu chun:

a ra phng php thc hin cng vic nhanh nht, d nht v tt nht Cch thc tt nht gi gn, bo v v chia s cc b quyt thc hin tt cng vic.
Cung cp phng php nh gi hot ng

Th hin mi quan h nhn qu Cung cp c s duy tr v ci tin Lm c s o to Lm nn tng phng nga sai li v gim thiu cc bin ng.
44
Cc yu t quyt nh s thnh cng ca Kaizen

1. CAM KT CA LNH O CAO NHT
2. N LC THAM GIA CA MI THNH VIN
3. BT U V KT THC BNG O TO

45
15
C s trin khai Kaizen

K nng iu hnh, lm vic theo nhm
S tham gia v thc k lut ca tng thnh vin

Mi trng, vn ho ci tin lin tc Hot ng ca cc nhm H thng sng kin ci tin
46
iu kin mt d n Kaizen thnh cng

K vng hp l v thc t Nhn vin c thi hp tc, c u quyn v tham gia tch cc vo qu trnh ci tin C nh hng chin lc, c chia s C ngun nhn lc thc hin d n nh l u tin s mt C kinh ph, ngn sch cn thit Tnh n cc yu t con ngi, x hi
47
Cc nguyn nhn tht bi c th l

Khng duy tr c cam kt, s quyt tm v ng h thit thc ca lnh o trong sut thi gian thc hin d n Phm v ca d n v nhng mong i khng thc t Kh khn trong qun l thay i phng php, h thng v con ngi c
48
16
Cc nguyn nhn tht bi c th l

Qu tp trung vo gim chi ph Qu tp trung vo cng ngh nh IT Thc hin nhiu d n quan trng cng mt lc Khng c ngn sch v ngun nhn lc cn thit Vn ho s hi v bi quan Phm vi d n qu ln so vi tim lc v kh nng hin ti ca cng ty
49
Cc sai lm m cp lnh ao thng gp khi thc hin d n

Khng tham gia trc tip vo vic ch o v thc hin d n Khng qun trit mt cch y cho nhn vin a ra nhng tn hiu khng nht qun Khng ch mt cch y n nh hng ca nhng thay i i vi nhn vin Thay i cc mc tiu u tin, cc vn trng tm qu nhanh. Khng cung cp y ngun lc cho d n
50
Phn 2
MT S PHNG PHP & K THUT THC HNH KAIZEN

51
17
NI DUNG PHN 2
1. PDCA 2. H thng khuyn ngh 3. Phng php no cng 4. T duy 6C 5. Gii quyt vn 6. K thut truy tm nguyn nhn 7. Thc hnh tt 5S
52
1. P D C A
PLAN Lp KH ACT Ci tin DO Thc hin CHECK Kim tra
53
P - D - C - A (Vng trn Deming)

Vng trn Deming nguyn thy: Thit k Nghin cu
Sn xut
Bn hng Deming nhn mnh vo mi quan h lin tc gia cc yu t trong hot ng sn xut
54
18
P-D-C-A
Vng PDCA c in phng Ty: Lnh o K hoch Lnh o Hnh ng Thc hin Cng nhn
Kim tra
Nhn vin KCS
Vng Deming c in c thc hin i vi cc vn ca cng tc qun l.

55
P-D-C-A
Vng PDCA kiu Nht Bn Lnh o Lnh o Hnh ng K hoch P A Thc hin C Kim tra Lnh o
Cng nhn
56
P-D-C-A
Vng PDCA s tr thnh PDCA thc s khi n c trang b cng mt lot cc hng dn n gin v ph hp:
Hiu ng PDCA + Thc hnh p dng Thc hnh K thut Phi hp cc hot ng = PDCA thit thc

57
19
P-D-C-A
Hiu ng P-D-C-A
C hai kiu PDCA
C 2 phng php p dng PDCA: i vi Kaizen

v i vi Sn xut Rt nhiu ngi khng s dng PDCA hoc s
dng sai.

58
C 2 kiu P-D-C-A
Kiu c in ty phng: 1. K hoch do lnh o ra v chuyn ti cng nhn, (Plan) 2. Cng nhn phi lao ng ct lc t c ch tiu do lnh o Kiu Nht Bn: 1. K hoch do lnh o ra thng qua trao i vi L trung gian, nhn vin v cng nhn ti xng, k hoch c xy dng mc kh thi (Plan) 2. Cng nhn phi lao ng ht mnh trong kh nng ca h (DO) 3. Kim tra tm ra nhng kh khn trong vic thc hin k hoch (Check) 4. Hnh ng c thc hin gip cng nhn t c ch tiu (Act)
ra (DO)
3. Lnh o kim tra xem ch tiu ra c t c khng? (Check) 4. Hnh ng c thc hin bi lnh o i vi cng nhn (Act), s dng c C rt v Chic gy.
Quan im cng nhc!
PDCA gip mi ngi tr nn gn gi hn!

59

C 2 phng php p dng PDCA

Nhiu ngi ngh rng PDCA ch p dng cho qu trnh sn xut. PDCA rt quan trng i vi ci tin (Kaizen): nng lc sn xut, cht lng, gim chi ph, ci tin vic giao hng
PDCA

60
20
Rt nhiu ngi khng s dng PDCA hoc s dng sai Gii thch khng r rng
Thiu hng dn p dng

61
P-D-C-A
Thc hnh p dng
S dng ng PDCA ti khu vc im (Hoc i vi sn phm th nghim) p dng tng bc

62
P-D-C-A
Thc hnh k thut
4 k thut quan trng i vi hot ng Kaizen: 1. Th nghim
2. Bt u t phn xng
3. Tp trung vo con ngi 4. K hoch kh thi

63
21
Thc hnh k thut

Th nghim
tng 2 tng 1
Th nghim
Th nghim
Xem xt
Xem xt

64
Thc hnh k thut

Bt u t phn xng v tp trung vo con ngi
Phi quan st cuc th nghim ti phn xng Phi cng vi cng nhn xem xt li cuc th nghim Phi sa li k hoch theo iu kin ca phn xng

65
Thc hnh k thut

K hoch kh thi:
K hoch kh thi phi c pht trin trn c s mc thc hin ln trc v tng bc nng cao yu cu.

66
22
P-D-C-A
Phi hp cc hot ng
p dng 5S khng kt hp vi vic s dng ng PDCA, hot ng 5S s khng c duy tr
Hot ng 5S s hiu qu hn rt nhiu nu kt hp cng vic p dng PDCA.

67
P-D-C-A
Vng Practical PDCA kiu Nht Bn Lnh o Lnh o
+ Nhn vin TG
K hoch
+ Nhn vin TG
P A Thc hin C Kim tra Lnh o

Hnh ng
Cng nhn
+ Nhn vin TG
+ Nhn vin TG
68
P-D-C-A
Quan st Phn tch Lp k hoch Kaizen
Lp k hoch
Chun b Thc hin hng ngy Xem xt cc vn v kh khn Thc hin hnh ng gip cho vic thc hnh hng ngy Tiu chun ha
Thc hin Kim tra Hnh ng Tiu chun

69

23
2. H thng khuyn ngh Suggestion System

70
H thng khuyn ngh - SS

Khi nim:
L phng php tip cn mt cch h thng nhm thu ht cc tng ci tin

71

Mc tiu ca h thng khuyn ngh:
Thit lp knh thng tin hai chiu hiu qu gia lnh o v ngi lao ng. Ci tin nng sut v cht lng sn phm/ dch v ca cng ty.

72
24

Thng tin mt chiu

73

Thng tin hai chiu

74

Thng tin b phong ta bi lnh o trung gian
Lnh o trung gian
????

75
25

Thng tin hai chiu qua h thng khuyn ngh
Lnh o
Cng nhn Thng Khen ngi
ngh
Ngi lao ng
76

Li ch ca h thng khuyn ngh
i vi lnh o:
C thm thng tin h tr vic ra quyt nh nh hng C thm c nhiu sng kin t ph t nhn vin C c s gn kt trong t chc (qua TTT 2 chiu)
i vi nhn vin:
T pht trin Quyn xut tng c cng nhn thnh tch C thm tin thng
77
3. PHNG PHP NO CNG

- BRAINSTORMING

78
26
Phng php no cng - BS

DO NG A.OSBORN NGI M A RA VO NM 1930 MC CH L THU THP THT NHIU CC TNG GII QUYT CC VN CHO TRC BNG CCH LM VIC TP TH

79
Khi nim no cng - BS

K thut lm bt ra suy ngh sng to ca mt i lm sng t mt vn hay mt danh mc kin. Phng php ny cho php mt i a ra ti a cc kin mi hoc cc cch gii quyt mt vn phi x l hay tm cc
nguyn nhn tim n ca vn .

80
No cng - Brainstorming
Giai on ly kin
Chn mt ngi lm iu phi vin. Mi thnh vin ln lt cho mt kin n khi ht vng v quay li lt mnh cho n khi khng c kin g na. iu phi vin ghi tng kin ln giy hay bng.

81
27
Lu : Tt c thnh vin tham d u bnh ng Tuyt i khng ph phn, tuyn dng hay tranh ci vic ng sai ca cc tng.
Khng t bt c cu hi no v tng c nu ra.

Tip tc cho n khi khng cn mt tng no c xut.
Khng tham chiu tng n ch nhn ca n

82
Giai on chn la kin: b phiu n gin
a ra danh sch cc kin do mi ngi ra. Trnh by v gii thch mi kin a ra m bo mi ngi cng hiu. Cng nhau tho lun v nhng i u thun li v khng thun li cho kin.
Mi ngi b phiu chn kin.

Ghi r s phiu trn bng. Tng kt s phiu cho mi kin. Nhn bit cc kin c s phiu cao nht. Chn kin ny cc nhm u tin thc hin.
83
Giai on chn la kin: b phiu nhiu ln (tip)
B phiu nhiu ln
3 im cho kin m theo bn l quan trng nht 2 im cho kin quan trng th hai. 1 im cho kin quan trng th ba
S im c th do nhm qui nh. Tnh tng s im cho tng kin. kin no c s im cao nht tng ng vi im quan trng nht. Chn kin ny cc nhm u tin thc hin trc.
84
28
Mt s li khuyn c tng
1. Hng ngy phi dnh thi gian cho suy ngh v cc tng 2. Trao i v trnh by vi ng nghip v cc tng 3. Hy t mc tiu cho bn thn mnh 4. Trnh dp khun, to mi trng thoi mi 5. Hy ghi li tng ca mnh 6. M rng giao tip vi ngi khc ngnh 7. Lun cm thy i v tinh thn v kht v hnh ng
85
4. T DUY 6C

86
Khng th vn dng b no theo mi hng trong cng mt thi im

87
29
Th gii bin dch

88
T duy c
vs
Th gii mi
89
T duy song song

90
30
Mt cy lm chng nn non Ba cy chm li nn hn ni cao

91
Nhng chic m
nh hng t duy

92
nh hng
khng
quy kt, phn xt

93
31
Cng to lp Tun th Mi ln mt vic Cng i chung chic m

94
T lp
cng to lp
95
6 chic m t duy
M trng thng tin s liu cn hoc bit M - cm xc, linh cm, trc gic M en - cnh gic cn trng, phn xt, bo cha M vng - tch cc lc quan, gi tr, li ch M lc - sng to, trin vng, la chn,
M lam - nh gi tr hoch, qun l qu trnh t duy

96
32
M trng
D kin v s liu Trung lp khch quan

97
Trc gic Linh cm Cm gic

Hp thc ha cm xc
98
T duy nm ngoi l l
99
33
1. Ngn gn
2. Khng cn l do, c s

100
M vng
Tch cc lc quan
Gi tr v li ch
101
M en

103
34
M en
1. Phn xt tiu cc, ch trch 2. Phn tch mo him (Ri ro cng cao th li nhun cng cao) 3. L do logic khng tranh lun

104
M lc
T duy sng to
105
M lc
1. Hnh ng thay th ph phn 2. T tng v nhn thc mi

106
35
Pht trin
hay
Tn ti?
107
Than khc,
ch trch,
gii php?
108
Kh mi cn
ngi gii nh ta, D khng n lt !
109
36
Thay i cch nhn

s
thay i kt qu.
110
Ngi sng to dnh nhiu thi gian cho
cng vic sng to

111
Ti khng thng
minh nhng ti t m
mt cch am m.
Einstein
112
37
Suy ngh thnh t
1. Cn cch no khng?
2. Cn cch no khng?
3. Cn cch no khng?
113
Th mo him

114
Nu ta c suy ngh v hnh ng nh c, ta s nhn c kt qu nh c.
Hy thay i thnh cng!

115
38
M lam
T duy h thng
116
T duy h thng
Ngh thut nhn khu rng v phn bit tng cy

117
M lam
iu khin t chc t duy Trng tm nh hng vn Tp trung c kim sot to sc mnh nh tia laser Tm tt, khi qut, kt lun Bo m lut lun c tn trng
C s cho ta nhn thy quan h gia cc chic m
118
39
T duy h thng l nhn mt cch ton din

M trng
M lc M lam
M en
M vng

119
Khng c t duy h thng th ht ging tm nhn
nh c gieo trn ct si

120
M lam
Ngi vit kch bn
o din
Din vin Hun luyn vin
121
40
S dng cc loi m
Cch n gin Cch kt chui Lu :
Tnh k lut C nhn v tp th Ngi ch tr
Trnh t chic m
Thi gian
122

123
H thng s dng
M lam M
Cm tng
M trng M lc
Chia s thng tin sn c v cn thit Dng sau m trng sinh tng
M vng M en
Tm kim li ch Trnh s dng
u bi
Ch Tiu im Trnh t m, thi gian
Thn bi
Cui bi
Tm tt ni dung c th
Kim tra thay i cm xc Cng vi m xanh

Kim tra phn ng Tin ti nht tr
Thm thng tin
To tng Tm kim Khc phc li ch lo ngi ca m en

Ci tin nhng kin trc Khng thng s dng
Nhng kh khn v im yu
Kt lun v quyt nh bc sau
Khng thng s dng
Kim tra tai ha

124
41
i sau
i mau
v trc
125
Th t m
trong cc trng hp
126
Nhng tng u tin

127
42
i mi

128
La chn

129
Nhiu la chn tin li

130
43
Thn trng

131
C hi

132
Gii quyt vn

133
44
N lc sng to

134
Ra quyt nh

135
Giao thip

136
45
u im v li ch
Nng sut (tp trung vo mt hng) Tit kim thi gian Loi tr t tn Trnh ri lon t tng
137
Li ch
Hiu qu tc thi D hc, s dng, v thc hin Khng ph thuc vo ngi khc iu chnh thi quen m khng tn cng
Tng cng sc mnh

C th s dng mi cp
138
Li ch
Ci thin nh hng cc nn vn ha Gim xung t Khuyn khch hp tc
Tng cng cht lng t duy

T duy tch cc v sng to C mi ni
139
46
Ghi nh
Tun th suy ngh chic m Chic m khng m t thi quen suy ngh Tt c cc gc nhn c tn trng Tun th trnh t cc m v lut chi Khng lm phc tp ha ni dung
140
Ghi nh
Mi m 3-4 pht Thng bo thi gian mi m Tng thi gian khi c nhiu tng mi Ch dng m 30 giy
141
6 chic m t duy
Bn l trnh Bc tranh tng th cc c hi tn ti song song
142
47
Kt lun
K nng ra quyt nh
H thng ha v cng khai t duy
T tng l thng soi

143
K th ca vn phc tp l
t duy phc tp
144
5. PHNG PHP GII QUYT

VN (PROBLEM SOLVING)

145
48
Phng php gii quyt vn

t vn : Ngi qun l t thnh qu thng qua ngi khc. Quan h gia ngi qun l v nhn vin di quyn quyt nh n thnh qu. => ngi qun l cn phi i x vi mi ngi nh mt c nhn.

146

Vn l tt c nhng vic i hi ngi qun l cn c hnh ng
Vn khng ch l nhng kh khn, n c th l c hi, nu khng khai thc c hi s tr thnh kh khn tim n. . Bnh thng, khi pht hin vn mi ngi lp tc a ra phng n

147

Vn l c nhng khong cch gia tnh trng hin ti v tnh trng l tng/mc tiu
Tnh trng l tng hay mc tiu
Khong cch
Vn
Mc hin ti

148
49

Phn loi vn
C 2 cch phn loi vn :
1. Ty theo vn gy s ch ca chng ta nh th no? 2. Ty thuc vo mc r rng ca cc nguyn nhn
v bin php ng ph.

149

Nhn bit c hi Ci tin:
C 2 ni dung chnh thc hin cc hot ng ci tin:
Ci tin n nh Qu trnh (Ci tin qu trnh)
Ci tin s tha mn ca khch hng (Ci tin SP)

150

n nh qu trnh: Phn tch d liu v theo di o lng sn
phm v theo di o lng qu trnh,

Phn tch d liu v sn phm khng ph hp tm c hi ci tin. Tng cng s tha mn ca khch hng:
Nhn bit qua khiu ni v nhn bit qua nhu cu tim n ca khch hng m cng
ty c th p ng.
151
50

Cc bc gii quyt vn
Bc 1: Tm kim d liu Xem xt li h s Tm xem nhng quy nh no p dng Tho lun vi nhng ngi lin quan Thu thp kin v cm ngh
Hy m bo rng bn c c cu chuyn v mc ch ng

152

Bc 2: Cn nhc v quyt nh Sp xp d kin Cn nhc mi quan h gia cc d kin Nhng hnh ng no c th thc hin? Xem xt cc thng l v chnh sch Xem xt tc dng trn c nhn, tp th, sn xut Nh mc ch ca bn! ng vi kt lun!

153

Bc 3: Hnh ng Bn s t mnh lm ly? Bn c cn gip hnh ng? C nn thng bo cho lnh o v hnh ng ca bn? Xem chng khi no nn hnh ng? ng trnh trch nhim!
154
51

Bc 4: Xem xt kt qu Khi no bn nn theo di?
Bn cn xem xt thng xuyn khng?

cc thay i lin quan ti sn xut, thi v giao t. Hnh ng ca bn c t mc ch khng?

155
Phng php x l vn
Li ch ca phng php tip cn x l vn : 1. Vn c gii quyt mt cch hp l, khoa hc, hiu lc v hiu qu hn nhng phng php tip cn khc. 2. Gip nng cao kh nng gii quyt vn ca mi ngi v to cho mi ngi c kh nng thc hin vai tr quan trng ca mnh ti ch lm vic. 3. Gip mi ngi c c quan im ng v kim sot cht lng thng qua gii quyt vn . 4. Gip cho mi ngi c nng lc p dng cc cng c kim sot cht lng v cho php h lm ch phng php tip cn khoa hc.
156
Phng php x l vn
Li ch ca phng php tip cn x l vn : 5. Phng php tip cn ny cho ta nhng li ch xc thc, ch yu v cht lng cng nh chi ph, giao hng, an ton, tinh thn, bn hng 6. Gip ci tin thc tin v a ra tiu chun qun l. 7. Gip nng cao Vai tr ca lnh o v kh nng qun l ca lnh o phn xng. 8. Gip nng cao s pht trin ca mi c nhn l thnh vin ca phn xng. 9. Ci tin vic trao i thng tin xng v to ra ni lm vic vui v v hiu qu 10. Khuyn khch hot ng nhm kim sot cht lng.
157
52
6. TRUY TM NGUYN NHN

- FINDING CAUSES

158
Cc phng php truy tm nguyn nhn
Hi 5 ln Ti sao nhng nguyn nhn

tim n c xc nh.
Khng chp nhn bt k s bo cha no i

vi cng vic khng c thc hin
iu quan trng l khng trnh trch nhim.

Vn c tm ra v cc gii php c thc hin.
159
Hy t 5 cu hi V SAO tm nguyn nhn gc r

Q: V sao my dng? A: V cu ch b t do my qu ti. Q: V sao my b qu ti? A: V h thng bi trn khng tt. Q: V sao h thng bi trn khng tt? A: V p lc bm du qu thp. Q: V sao li b qu thp? A: V bt kim loi lt vo trong ng nhiu. 1st why
? ?
? ??
2nd why
3rd why
4th why
Q: V sao li c bt kim loi? th A: V khng c h thng ngn nga bt kim loi.5 why
160
53
5S
161
Phn 3
P DNG CNG C
THC HNH TT
5S
162

NI DUNG
PHN A : GII THIU CHUNG V 5S
PHN B: CC BC THC HIN CHNG TRNH 5S PHN C: TRIN KHAI 5S TI CC KHU VC

163
54
PHN A
GII THIU CHUNG V 5S

164
CC CNG C KAIZEN TRONG SN XUT

Lnh ao, ngi qun ly, cng nhn,
T chc
Tt c mi phong/ban Tt c cc giai oan Q : Nng cao cht lng

Bn hng, thit k, sn xut,
TQM TPS TPM JIT
Mc tiu
C : Gim chi ph D : Phn phi S : An ton M : thc/ao c
Phng php
E : Mi trng
165

5S TRONG H THNG SN XUT

TQM
Tip cn inh tnh
S dng cng c QC, ISO 9000, 5S ...
Phng php
TPS
Tip cn theo tc v S dng cng c 5S, o lng thi gian,
TPM
Tip cn theo hng bo tr thit bi Gim thiu 16 li hay mc phi, 5S

166
55
5S TRONG H THNG QUN L

Trong ISO 9001: - ISO 9001 4.2.3 Kim sot ti liu - ISO 9001 4.2.4 Kim sot h s
- ISO 9001 6.4 Mi trng lm vic

- ISO 9001 8.3 Kim sot sn phm khng phu hp -
167
QCC
TQC
TPM
JIT
Bt u t y
KS S 5S
168

5S HNG N MC TIU G?
1. Xy dng tinh thn KAIZEN cho mi ngi ti ni lm vic. 2. Xy dng tinh thn ng i gia mi ngi thng qua chng trnh 5S. 3. Pht trin vai tr lnh o ca cn b lnh o v cn b qun l thng qua cc hot ng thc t. 4. Xy dng c s a vo cc k thut KAIZEN tin tin v chng trnh ci tin nng sut - cht lng nng cao.
169
56
5S l g?
Bn s hiu r n ngay thi
5S l g, tha ngi?
5S l mt phng php c h thng nhm:

T chc, b tr nhng khu vc lm vic mt cch hp l Gi gn v sinh ni lm vic Lm vic theo cc nguyn tc v cc tiu chun
170
TRIT L 5S?
Nng sut n t vic loi b nhng th khng cn thit v gim thiu LNG PH S tham gia ca mi ngi
Seiri Shitsuke Seiketsu Seiso Seiton

171
TI SAO GI L 5S?
5S l mt tp hp 5 t ca Nht Bn, mi mt t bt u vi 1 m S
SEIRI SORT SNG LC Seiton
SEITON
SEISO SEIKETSU SHITSUKE
SYSTEMATIZE
SWEEP SANITIZE SELF-DISCIPLINE
SP XP
SCH S SN SC SN SNG
Seiri
Shitsuke
Seiketsu
Seiso

172
57
SEIRI - SNG LC
Ngha l . Sng lc nhng g khng cn thit ti ni lm vic v loi b
chng
Cn thit Khng cn thit !!!

173
TI SAO NHNG TH KHNG CN THIT LI TCH LU?

Thay i k hoch sn xut kinh doanh t s lng ln nguyn vt liu/khng ng yu cu
Khng kim sot s lng/cht lng y

t hng chng cho
Ch lu kho khng ng hoc phng php lu kho km H thng tip nhn v cp pht km Lu qu nhiu bn giy t sn xut v lu kho Khng thit lp thi hn lu My mc v thit b c k v lc hu H hng do xp d khng ng
174
NGHA SEIRI
Lm cho cng vic d dng hn bng cch loi b cc chng ngi vt
Loi b vic quan tm n nhng vt khng cn thit

Khng b cn tr bi nhng vt khng cn thit Ngn nga s tch ly ca nhng vt khng cn thit

175
58
THC HIN SEIRI NH TH NO ?

BC 1: Xem xt ni lm vic cng vi cc ng nghip Pht hin v nhn bit cc vt/ lng khng cn thit v loi b/ gim thiu chng Khng bao gi nhng th khng cn thit ti ni lm vic !

176

BC 2: Nu bn v ng nghi p khng quyt nh c vt cn thit hay khng hy dng Th thng bo hu b hoc Th nh du Xc nh ni lu gi cc vt .

177

BC 3:
Xc nhn, ki m tra li nhng th c dn Th v xc nh thi hn hu b chng!

178
59
CCH THC HIN SEIRI

Nhng th g? Phn loi Khng c gi tr v d dng loi b Nhng gi khng cn thit
C gi tr bn Khng c gi tr nhng cn chi ph loi b
Hnh ng i hi Loi b ngay lp tc

Tm ngi mua vi gi hp l nht Tm phng php t chi ph v an ton nht hu b
seiri
S dng thng xuyn Nhng gi cn thit

Khng thng xuyn s dng Khng s dng cho mi lc nhng phi lu gi
Cn t gn ch ngi s dng
Cn t ti mt v tr c khong cch va phi Cn lu gi ring vi nhn r rng
179
SEITON

SEITON - SP XP
Ngha l .
Sp xp nhng g cn thit theo th t d s dng.

C ch cho tt c cc loi Mi loi c ch ring

180
NGHA SEITON
Ngn nga vic mt thi gian trong vic tm kim D dng tm thy v ly ra nhng th cn thit Lm cho cng vic d dng v thun tin hn

181
60
CNG C TRC QUAN

Hy s dng cc mu sc khc nhau ty thuc vo chc nng ca khu vc lm vic
KHU VC Sn xut Li i Gii lao Kho MU Xanh l cy Cam / Vng Xanh bin Xm GHI CH
SN NH

182
CNG C TRC QUAN

Cc vch phn chia khu vc
Loi vch Phn chia Ra/vo M ca Lu thng Nguy him Vch cho khu vc lu tr Bn thnh phm Bn lm vic Cc sn phm h Mu sc Vng Vng Vng Vng en/vng Trng Trng Trng 5 5 5 rng (cm) 10 10 10 Ghi ch Lin nt t nt t nt Mi tn Sc Lin nt ng gc Lin nt

183
CNG C TRC QUAN

Vt khng cn thit (MU ) Cn sa cha (MU VNG)
Cn sa cha gp (Mu vng v )
Thay i v tr (mu trng)
Sa cha v t ng ni s dng (mu vng v trng)
Sn v t ng v tr (mu trng v xanh)
Nhng vt cn l-u gi (mu xanh)
Nhng ni nguy him (Mu en sc vng)

184
61
3 YU T CHNH KHI THC HIN SEITON

Sp xp l mt hnh thc ca vic chun ha
u ? Thy Ci g ? Bao nhiu ? C nh v tr C nh tn C nh s lng
3
yu t chnh
Mi ngi c th
Ly ra Tr li
Tiu chun ho
Sp xp l vic chun ho li khu vc lu tr

185
7 NGUYN TC SEITON
1. S dng phng php FIFO lu gi vt. 2. Quy nh v tr cho mi th ti ni lm vic. 3. Mi hng mc v a ch cn c nhn mt cch h thng.
4. Sp xp mi th d nhn nhm gim thi gian tm kim.

5. t cc th mi ngi d dng tm kim v ly ra. 6. Phn chia cc dng c c bit vi cc dng c thng dng.
7. Thit lp th t u tin: cc vt dng s dng thng xuyn gn ni ngi s dng.

186
CCH THC HIN SEITON

Lm th no tin hnh SEITON i vi ch lm vic ca ban?

187
62
SP XP LI KHU VC LM VIC 1. V cc vch phn chia

Ch s dng cc ng thng Tt c cc ng u phi r rng
Ti thiu cc gc cnh Trnh to cc gc vung
D nhn thy pha trc
Kh nhn thy pha trc Tai nn d xy ra

188
D dng di chuyn

SP XP LI KHU VC LM VIC 2. V cc vch ra/vo

Vch ra vo s dng ng t nt An ton l yu t quan trng u tin khi tin hnh v cc vch ra/vo m bo mi ngi hiu c h thng cc vch

189
SP XP LI KHU VC LM VIC 3. V cc vch ti ca ra vo Hy ng trn quan im ca ngi m ca An ton mi lc l iu kin tin quyt Hy s dng khu hiu: ng m ca bt thnh lnh hoc lm ca knh trong sut

190
63
SP XP LI KHU VC LM VIC 4. V cc vch hng di chuyn

S dng mi tn mu vng hoc trng
ng qun nh du khi c cu thang hay c cc bc

191
SP XP LI KHU VC LM VIC 5. V cc vch cnh bo nguy him
V cc vch cnh bo nguy him Lit k tt c cc khu vc c xem l nguy him V bng sn hoc keo dn S dng cc sc en v vng V ng ranh gii li i v khu vc lm vic, my mc thit b
192
SP XP LI KHU VC LM VIC 6. V cc vch cho vic lu tr

Lit k tt c cc khu vc cho vic lu tr bn thnh phm Lit k cc khu vc lu tr khc nh: bn lm vic, gi rc, cc m hnh, bnh cu ho,
Mu trng l mu thng c s dng

193
64
SP XP LI KHU VC LM VIC 7. V cc bng hiu v chin lc dn nhn nhn bit

Bng hiu phi ln v r rng S dng mu sc phn nh cc khu vc lm vic Cc bng hiu chnh phi c thy ngay ti li vo
ca nh my

194
SP XP LI KHU VC LM VIC Chin lc lm bng hiu: t tng qut n chi tit T chc/Nh my Phng ban/ Cng on sn xut Bng tn cho nhn vin ti khu vc My mc, thit b, nguyn vt liu,
195
V D V CCH THC HIN SEITON
Xc nh v tr cho mi hng mc
Cch ny thun tin mi khi c thay i.

196
65
Xc nh v tr cho mi hng mc
Bng di ng
Thun tin cho vic thay i v tr lu kho

197
Xc nh m s v tn

198
Xc nh m s v s lng

199
66
ring WIP v sn phm li
Sn phm li
WIP
NG I

200
Xc nh v tr
nh du v tr

201
Sp xp dng c v dng
Tt
Khng tt
202
67

203

V d Seiton
FIFO - y ra Lu kho theo hng sn phm Vn chuyn bng cch trt.
Trc khi tin hnh hot ng 5S

204

Phng sp xp: -X l nhanh -Khng cht ng theo phng ngang -Dng gi theo chiu thng ng.
B20S H
B25S H
B30S H
B35S H
B40S H
B50S H
205

68

V d Seiton
1 2 3 4 5 6 7 8 9 10 11 12
-X l trong vng 30' -Ghi nhn cc v tr dnh ring -Nhn din theo mu sc.
1 2 3 4 5 6 7 8 9 10 11 12
2 3 4 5 6 7 8 9 10 11 12

206

V d Seiton - t ng nhn ghi - Tch ring m/ ng.
M
ng
1 . 6 . 1 1 . 111 6 .
2 . 7 .
3 . 8 .
4 . 9 .
5 . 1 0 . 1 5 . 2 15 0 20 .
1 . 6 . 1 1 . 1 6 .
2 . 7 .
3 . 8 .
4 . 9 . 1 4 . 1 9 .
5 . 1 0 . 1 5 . 2 190 .
1 1 1 2 3 4 . . . 1 12 1 1 7 8 9 18 . . .
1 1 2 3 . . 16 1 1 7 8 16 17 . .

207

V d Seiton - t ng nhn - Nhn dng mu
Tt
Tt
Tt
Tt

208
69

V d Seiton -Ch dn chiu cao ti a -t cc vt thng ng v thng hng
Chiu cao ti a l: 2m
Trc khi p dng 5S - khng an ton Khng khng ch chiu cao

209

V d Seiton
Ln h
Nng
Ln h
Nng
ng ng treo ln cc mc Nhn dng bng mu sc B mt sn sch s

210
Seiso Sch s
Ngha l . Gi v sinh v ngn np sao cho khng c bi bn Ni lm vic, rc c thu gom v t ng ni qui nh. Sn phm d dang c thu dn, Thnh phm c v sinh sch s . My mc c lau chi, bo dng Kim tra m bo mi th t ng v tr v trong tnh trng tt , to iu kin thc hin n gin Seiri v Seiton.

211
70
NGHA SEISO
Gi cho ni lm vic an ton, mi trng lm vic sch s, trong lnh Bo v/ bo qun c cc sn phm
Ngn nga s xung cp nhanh chng ca my mc v

thit b, d dng pht hin cc bt thng

212
THC HIN SEISO NH TH NO ?

Cc bc thc hin: 1. Xc nh v sinh ci g ?
2. Ai l ngi chu trch nhim

3. Xc nh phng php v sinh 4. Chun b nhng dng c cho vic v sinh 5. Tin hnh v sinh
213
SEISO - V SINH TI NI LM VIC

Chun b sn cc dng c cho vic v sinh
1. Chun b cc dng c cn thit cho vic lm v sinh 2. B tr cc dng c v sinh mt cch hp l
Cc phng php Seiso

1. 2. 3. 4. Thc hin thi quen lm v sinh mi ngy/ nh k Qut dn nh xng, phng lm vic Lau chi sn phm, thit b, dng c ngh Kim tra bo dng nh k
214
71
SEISO - V SINH TI NI LM VIC

Thc hin v sinh
Hy v sinh cho ti!
Hy nh Lau chi bi bn cc gc cnh, trn tng, ca Nu khng ty c vt bn, hy s dng ho cht Mi ngi nn cng nhau lm My mc, dng c nn c lau chi bi chnh ngi s dng chng Thc hin hng ngy Kt hp cng tc v sinh vi kim tra T chc ngy tng v sinh t nht mt ln/nm
215
SEIKETSU - SN SC
Ngha l . Gi gn v sinh tiu chun cao v p dng hiu qu 3S

216
THC HIN SEIKETSU NH TH NO?
Hy lp lai vong 3S Tao s canh tranh thi ua gia cc phong ban Khuyn khch s tham gia ca mi ngi thng qua
h thng - KSS (ng gp sng kin ci tin)

Lun c y thc thc hin tinh thn 3 T (T bit bn thn mnh, T ngh ra cc vic, T ch hnh ng) nh gi, ghi nhn s tham gia v n lc ca mi ngi.
217
72
Seiketsu Tiu chun ha

Duy tr 3S:
Kim tra nhng th khng cn thit - SEIRI a/ Lp checklist kim tra c cn nhng th no l khng cn thit ti nh my khng? b/ Lp danh mc cc vt m chng ta s hy b
Kim tra ti nhng ni lu tr - SEITON

To checklist cho vic kim tra cc khu vc lu tr
Kim tra li vic thc hin v sinh - SEISO

To checklist cho vic kim tra thc hin v sinh
218
SEIKETSU - SN SC
Sn sc cng l hnh ng phng nga
Gi cho iu kin lm vic tt To thnh cc qui tc, cc tiu chun lm vic (ngn gn v trc quan) Lp h thng n gin
CHA KHA THC HIN THNH CNG SEIKETSU L NGN NGA V V SINH !

219
SHITSUKE - SN SNG
Ngha l . Gio dc mi ngi t gic gi gn v sinh To thnh mt thi quen Duy tr v tuyn truyn thi quen tt - tho lun gia cc nhn vin

220
73
LM G T C SHITSUKE ?
o to: Tun th cc qui tc v cc tiu chun C tinh thn thi ci tin lin tc To thnh thi quen 4S To s cnh tranh lnh mnh

221
Luyn tp shitsuke
Gp g mi ngi vi n ci thn thin.
Chu kh lng nghe.
nh hng vo Kaizen v tp trung thc hin.
Chng minh tinh thn ng i.

222
Luyn tp shitsuke
Luyn tp phong cch lun xem mnh l thnh vin ca mt t chc c danh ting. C gng lun ng gi. Gi ni lm vic lun sch s v ngn np.
Tun th nghim ngt quy nh an ton.

223
74
LI CH CA 5S
1. Thit lp vn hnh h thng nhanh chng
Tha mn nhu cu a dng ca thi trng

Phn hi cc yu cu ca khch hng

224
LI CH CA 5S
2. Lm l r vn : Nhiu vn rt kh pht hin ra khi lu qu nhiu cc vt dng m khng c chn lc Loi b/gim thiu cc th khng cn thit
225
LI CH CA 5S
2. Lm l r vn :

226
75
LI CH CA 5S
3. Gim lng ph/chi ph
Loi bo/gim lng ph pht sinh t vic tm kim, sp t, vn chuyn, thay th Chi ph lu kho, khong khng, cc vt dng-ti liu li thi, cc vt dng a ht gia tr

227
LI CH CA 5S
4. Trnh s dng cc linh kin/ti liu khng t yu cu:
S dng ph kin li khi lp rp sn phm

Khi thao tc cc yu t bn ngoi lm nh hng n qu trnh lm vic

228
LI CH CA 5S
5. Nng cao hiu sut s dng my mc Kim tra vic lau chi my mc My mc c bo dng hng ngy Phng nga vic hng hc ca thit b

229
76
LI CH CA 5S
6. Nng cao an ton lao ng

230
LI CH CA 5S
7. Gim thi gian sn xut v a sn phm ra th trng m bo cc tc v/qu trnh c thng sut Nng cao hiu qu giao hng

231
LI CH CA 5S
8. Nng cao s tin cy ca khch hng To ra n tng tt cho khch n lm vic tham quan cng ty Nng cao tin cy ca sn phm

232
77
LI CH CA 5S
9. To ra cnh quan p ti ni lm vic Mi ngi mong mun mt ni lm vic sch s

233
LI CH CA 5S
10. Nng cao thc lm vic hiu qu trong cng ty
Tt c nhn vin u c th tham gia vo hat ng 5S v cm thy thoi mi khi lm vic trong mt mi trng tt
Nng cao hiu qu giao tip gia nhn vin vi nhau v vi

lnh o

234
PHN B
CC BC THC HIN CHNG TRNH 5S
5S
235
78
PHM VI THC HIN 5S

Khu vc/ Cng vic
1. Yu cu chnh ca vic thc hin 5S 2. Vn phng 3. Sn xut 4. Kho bi Khu vc chung (phng hp, nh n, phng khch,) Tng hp (bi xe, tin snh, hnh 6. lang) 5.
PHM VI 5S
236
CC BC THC HIN 5S
BC 1: Chun b BC 2: Thng bo chnh thc ca Lnh o BC 3: Mi ngi tin hnh tng v sinh BC 4: Bt u bng SEIRI BC 5: Thc hin Seiri, Seiton v Seiso hng ngy BC 6: nh gi nh k
237
BC 1: CHUN B
1. Cn b lnh o hiu r nguyn l v li ch ca 5S 2. Lnh o cam kt thc hin 5S 3. S ha y ban thc hin 5S 4. Ch nh nhng ngi ph trch 5S 5. o to nhn thc v 5S

238
79
O TO NHN THC V 5S
Cch thc o to: T chc o to v 5S Hc hi, tham quan cc t chc p dng thnh cng 5S Bng tin, t gp, khu hiu, T chc cc cuc thi ua ton cng ty.

239
BC 2: THNG BO CHNH THC CA LNH O CAO NHT

1. Lnh o cao nht thng bo chnh thc v vic thc hin chng trnh 5S. 2. Lnh o trnh by cc mc tiu ca 5S cho ton th cng nhn vin. 3. Cng b s t chc 5S v ch r s phn chia gii hn cc khu vc phn trch nhim cho tng nhm thc hin. 4. Ln k hoch v vic s dng cc phng tin tuyn truyn bao gm:
biu ng, p phch, t ri v bo ch.

5. Lp chng trnh o to ni b cng nh chng trnh gi cn b i o to v cc kin thc c bn ca 5S cho tt c cn b cng nhn vin.
240
BC 3: TT C CN B CNG NHN VIN THC HIN TNG VS

n nh ngy tng v sinh Chia vng, phn cng nhm ph trch Cung cp y dng c v cc thit b cn thit
Thc hin tng v sinh ton cng ty

Sng lc mi th khng cn thit

241
80
N NH NGY TNG V SINH

Phm vi: ton cng ty i tng: tt c mi ngi k c cn b lnh o Do lnh o cao nht pht ng.

242
CUNG CP CC DNG C
V THIT B PHC V V SINH

Lit k y cc dng c cn thit cho bui tng v sinh v s lung v chng loi ph hp vi tng khu vc. Xc nh r ngi chu trch nhim chun b. Quy nh v tr lu tr cc dng trn
243
THC HIN TNG V SINH

Khai mc bi lnh o cao nht
Cung cp y dng c n tng ngi

Lm vic theo t i Bt u bng Seiri Xc nh tiu ch hu b thch hp
S dng cc th thng bo hu b
Xc nh cc v tr thch hp thc hin Seiton Phi hp hot ng kim tra khi thc hin Seiso nh gi, ghi nhn ca lnh o ti tng khu vc
Tng kt rt kinh nghim v xc nh k hoch tip theo

244
81
CH : Ghi li cc ci tin bng hnh nh

BC 1
BC 2
Nhng ghi li cI tin 5S
BC 1
Ngy: 01/04/2015
BC 2
Ngy: 10/04/2015
Khuyn ngh: Qu ln xn, cn phi Seiri, Seiton v Seiso
Khuyn ngh: c nhiu ci tin, nhng cn nghin cu k
Khuyn ngh
Khuyn ngh:
Kt qu:
Kt qu:
Kt qu:

245
Kt qu:
BC 4: THC HIN SEIRI

246
BC 5: THC HIN SEIRI, SEITION V SEISO HNG NGY

Seiri: loi b mi ci khng cn s dng c v khng cn thit. Tn dng ch lm vic hiu qu hn.
Seiton: ci tin a im v phng php lu kho gim ti thiu thi gian tm kim, ly ra v tr li.
Seiso: lp thi kho biu v sinh hng ngy to ra mt mi trng thoi mi m bo sc kho.
Huy ng mi ngi pht huy sng kin ci tin ti ch lm vic.
247
82
BC 6: TIN HNH NH GI NH K 5S
Lp k hoch nh gi v khuyn khch hot ng 5S Pht ng phong tro thi ua gia cc phng ban Trao thng cho cc nhm v cc c nhn thc hin tt T chc tham quan vic thc hin 5S cc n v khc

248
CC YU T THC HIN THNH CNG 5S

1. M rng phong tro trong ton cng ty Vi s tham gia ca tt c cc thnh vin (khng ai l quan st vin) Vi s h tr ton din v lin tc ca Lnh o cp cao 2. Gio dc o to v qun l trc quan 5S bt u bng gio dc v o to tt c mi ngi u thu hiu Qun ly trc quan 3. Ci tin lin tc Cc hot ng Kaizen nh gia nh ki, lp li chu trnh 5S t c chun cao hn
249
Phn C
TRIN KHAI 5S TI CC KHU VC

250
83
Xy dng k hoch chi tit ti tng b phn: Ni dung cn thc hin Thi gian thc hin Ngi tin hnh a im ni p dng
Xc nh cc nhu cu v ngun lc: thi gian, con ngi, iu kin vt cht, h tr ca lnh o,...
251

Khi vn phng: i tng 5S:
- Khu vc c nhn - Ti liu - H s - Cc thit b vn phng - Khu vc chung: phng khch, phng hp, toilet, hnh lang, ca s...
252

Khi sn xut:
i tng 5S:
Nguyn vt liu, bn thnh phm v thnh phm:
nhn bit v trng thi kim tra

My mc thit b Dng c sn xut Mi trng lm vic
iu kin an ton
Phng tin v ng vn chuyn, ...
253
84

Khi kho tng: i tng 5S:
Phng tin bc xp
CL1 0-40
CL15-20
BL20 -50
CL2 0-20 BL2 0-20

BL30-20
C s vt cht ca kho: trn, sn, tng iu kin lu kho Cc gi, k.. Phung php sp xp, nhn bit v qun l
BLH2 0-40
BLH2 0-20 BLH2 5-20

254

Ni cng cng: i tng 5S:
Nh xe Nh n ng i, vn hoa.
Hnh lang, cu thang

Toilet...

255
GI KHI THC HIN 5S

Hai ci u lun tt hn mt ci u - c gng ng no, chia s kinh nghim thc hin tt.
Tm ra cc i m cha ph hp (s ngn np, sch s, an

ton,) ci tin. Tm ra cc im lng ph loi b. Tin hnh 5S khong 5 pht trc hoc sau gi lm vic mi ngy. Ch nhiu hn ti cc khu vc chung: cng tin, nh v sinh, vn, hnh lang ngoi, bi xe, ...
256
85
GI KHI THC HIN 5S

C th bt u tin hnh thc hin th im trc mt m hnh trong t chc sau nhn rng ra. Kim sot bng phng php trc quan Ch ra cc bng chng m nhn vin cn phi tng cng hot ng 5S. Phi khng ngng ci tin mi trng lm vic.

257
NGUYN THNH TRUNG Mobile: 0989.666.726
/ 0934.666.726
Email: nttrung@live.com / nttrung.vpc@gmail.com

258
86

1-Kaizen-5S (ToyoInk)

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

1-Kaizen-5S (ToyoInk)

Uploaded by

Copyright:

Available Formats

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Thi gian o to: 02 ngy

Ngh gii lao:

hnh ca cng ty.

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Phn 2: Mt s phng php & k thut

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

5. S khc nhau gia cc phng php ci tin

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

hin ti v gii quyt cc vn ca t

liu, tin, thng tin)

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Do the same thing better

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

i tng chnh ca Kaizen

Nng sut hn,

Phng php tip cn ci tin

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Phng php tip cn ci tin

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Phng php tip cn ci tin

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Phng php tip cn ci tin

So snh gia KAIZEN v I MI

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Li ch ca vic p dng Kaizen

Li ch ca vic p dng Kaizen

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Li ch ca vic p dng Kaizen

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Cng c thc hin Kaizen

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Cc bc thc hin Kaizen

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Cc bc thc hin Kaizen

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

Kch thc ngn

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

GV: NGUYN THNH TRUNG

KHA O TO HNG DN THC HIN KAIZEN V P DNG THC HNH TT 5S

5. Gim chn thng cng nghip 50%.

Hng dn thc hin Kaizen v p dng thc hnh tt 5S

Cc bc thc hin Kaizen

Cc bc thc hin Kaizen