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Contents
SMART business solutions....................................................................................................................................................... 3 SMART products SMART Board 885ix interactive whiteboard system ............................................................................................................5 SMART Board 8070i interactive display ...............................................................................................................................7 SMART Board 800ie interactive whiteboard system ............................................................................................................9 SMART Board 885ie interactive whiteboard system .......................................................................................................... 11 SMART Board 8070ie interactive whiteboard systemy....................................................................................................... 13 SMART Podium 500 series interactive pen display ............................................................................................................15 SMART Bridgit conferencing software............................................................................................................................... 17 SMART Meeting Pro software...........................................................................................................................................19 SMART Meeting Pro Premium software ............................................................................................................................21 SMART GoWire auto-launch cable ....................................................................................................................................23 SMART support.......................................................................................................................................................................25 SMART stories BT adapts to a new phase of globalisation........................................................................................................................26 SMARTs collaboration solutions enable 02 to work better, connected .............................................................................28 Microsoft Technology Centre achieves better productivity through using SMART Board interactive whiteboards ..........30
Contents
help ensure everyone is on the same page. With SMART business solutions, you can Access digital files and applications from your meeting room Display and work with your resources on a large interactive surface Schedule a conferencing session or start one on the fly Write notes in digital ink and annotate over documents and applications Work on the same document with local or remote meeting participants Capture notes, save them and distribute them immediately
SmArt products
Its all about collaboration The 885ix is designed to enhance the way your teams work together. With its natural user interface and innovative features, it encourages collaboration, which can lead to increased effectiveness, efficiency and productivity for any business.
SMART products
SMART Board 885ix interactive whiteboard a multitouch interactive whiteboard that enables two people to simultaneously write, erase and manipulate content SMART UX60 projector an integrated, ultra-short-throw WXGA (1280 x 800) projector with a 16:10 aspect ratio. The SMART UX60 has a 12" (30.5 cm) optical throw distance to the interactive whiteboard. Extended control panel a panel that provides centralised control over the entire system as well as a USB input port for auxiliary devices Multiuser Pen Tray the advanced Pen Tray automatically detects tool modes. The Pen Tray also has two wings on the side that enable you to add accessories.
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SmArt Ink
Just pick up a pen and start writing. SMART Ink smoothes out your handwriting to improve legibility. You can write notes over any application and save them as PDF or PPT files, or save notes directly into Microsoft Office 2010 applications like Word, Excel, PowerPoint, Visio and OneNote , as well as Adobe Acrobat Pro. You can also turn handwritten notes into text objects that you can manipulate.
Freestyle interaction
The 885ix enables two people to instantly start working together without having to switch into a separate multiuser mode or work in a confined area. And each user can individually complete actions, like writing in digital ink or moving objects with their fingers. Its perfect for freestyle collaboration and brainstorming.
touch gestures
Use simple, intuitive hand and finger gestures to work with content, including one- and two-finger navigational gestures, such as panning and flicking pages and object gestures, including zoom, toss and rotate. The 885ix also supports touch gestures found in Microsoft Windows 7.
modular design
The Pen Tray includes two wings on the side that allow you to add accessories, such as SMART projector controls and Bluetooth modules.
Warranty
Get a three-year warranty on the SMART UX60 projector. The SMART Board interactive whiteboard has a five-year warranty upon product registration.
SMART products
SmArt products
Experience precise touch performance in a sophisticated package with the SMART Board 8070i interactive display a leading-edge collaboration system featuring a touch-enabled, high-definition 70" (177.8 cm) LCD flat-panel display, an unobtrusive control panel and a multiuser Pen Tray. Designed to complement high-end workspaces, its fully integrated with SMARTs DViT (Digital Vision Touch) technology and SMART Meeting Pro software, which enables writing in digital ink over the standard office applications you use every day.
SMART products
SMART Board 8070i interactive display a multitouch, interactive, high-definition 70" (177.8 cm) LCD display that enables two users to simultaneously write, erase and manipulate content Integrated control panel includes volume control, input source switching and power button USB and HDMI ports connect laptops and other peripheral devices from easily accessible ports Multiuser Pen Tray the advanced Pen Tray automatically detects tool modes. The pens are integrated unobtrusively into the panel frame in a clean, simple design.
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touch gestures
Use simple, intuitive hand and finger gestures to work with content, including one- and twofinger navigational gestures, such as panning and flicking pages and object gestures, like zoom, toss and rotate. The 8070i also supports Microsoft Windows 7 touch gestures.
Dual-user pens
Pick up one of the pens or the eraser and the 8070i automatically detects which tool youve selected. Control buttons select the color and activate the On-Screen Keyboard, right-click and help functions.
multitouch interface
Two people can simultaneously write, perform mouse functions, erase and manipulate objects on the interactive whiteboard surface and no special tools are required.
SmArt Ink
Just pick up a pen and start writing. SMART Ink smoothes out your handwriting to improve legibility. You can write notes over any application and save them into Microsoft Office 2010 applications like Word, Excel, PowerPoint, Visio and OneNote as well as Adobe Acrobat Pro. You can also turn handwritten notes into text objects that you can manipulate.
Freestyle interaction
The 8070i enables two people to instantly start working together without having to switch into a separate multiuser mode or work in a confined area. And each user can individually complete actions, like writing in digital ink or moving objects with their fingers. Its perfect for freestyle collaboration and brainstorming.
SMART products
SmArt products
The 800ie system enhances the way your teams work together, leading to increased effectiveness and efficiency for any business. With the press of one button, two or more people can immediately begin collaborating through built-in, on-demand functions like whiteboarding, web browsing and PDF viewing. And its ease of use, full integration and reliability accelerate your teams adoption of the system into everyday processes.
SMART products
2 1 5 1 SMART Board interactive whiteboard a multitouch interactive whiteboard that enables two people to simultaneously write, erase and manipulate content. Projector the 880ie system includes the SMART UF75 ultra-short-throw projector that is both 3D and HD ready and the 885ie system comes equipped with the UF75w projector, which supports its widescreen format. Appliance control panel turn the 800ie system on by touching one button on the panel. An LCD display is embedded in the panel, as well as a USB port. Multiuser Pen Tray the advanced Pen Tray automatically detects tool modes. The Pen Tray also has two wings on the side that enable you to add accessories, such as the extended control panel. On-demand functions begin collaboration sessions immediately after turning the system on by having instant access to whiteboarding, web-browsing and PDF viewing functions.
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touch gestures
Convenient, creative shortcuts for working with content include one- and two-finger navigational gestures (e.g., panning, flicking pages), object gestures (e.g., zoom, toss, rotate), and other gestures supported by multitouch operating systems.
any application. Inject digital ink as text or images into Microsoft Office applications and Adobe Acrobat Professional.
Object awareness
Enables natural movements that close the gap between the physical and digital worlds. The interactive whiteboard automatically recognises when you switch between using a finger, pen or eraser. You can even use your fist as an eraser, just as you might on a blackboard.
Business aesthetics
The system integrates easily into collaborative workspaces.
Freestyle interaction
Two people can work together anywhere on the interactive whiteboard. Its a seamless, natural experience just start writing or moving objects.
SmArt Ink
Just pick up a pen and start writing. Its a natural, accurate and smooth writing experience. SMART Ink intelligently smoothes users handwriting to improve legibility and supports annotation over
Size 66 1/8" W 53 3/8" H 6 1/2" D (168 135.6 16.5 cm) 78 1/2" W 53 3/8" H 6 1/2" D (199.4 135.6 16.5 cm)
Active screen area 61 5/8" W 46 1/4" H (156.5 117.5 cm) 77" (195.6 cm) diagonal, 4:3 aspect ratio 74" W 46 1/4" H (188 117.5 cm) 87" (221 cm) diagonal, 16:10 aspect ratio
885
Size 14" W 15 1/2" H 28" D (35.6 39.4 71.1 cm) 14" W 15 1/2" H 27" D (35.6 39.4 68.6 cm)
Brightness Estimated at 2500 lumens (typical) at a CCT of 6500 K by the IEC method Estimated at 2500 lumens (typical) at a CCT of 6500 K by the IEC method
SMART UF75w
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SMART products
SmArt products
The 885ixe system enhances the way your teams work together, leading to increased effectiveness and efficiency for any business. With the press of one button, two or more people can immediately begin collaborating through built-in, on-demand functions like whiteboarding, web browsing and PDF viewing. And its ease of use, full integration and reliability accelerate your teams adoption of the system into everyday processes.
SMART products
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SMART Board interactive whiteboard a multitouch interactive whiteboard that enables two people to simultaneously write, erase and manipulate content. SMART UX60 projector an integrated, ultra-short-throw WXGA (1280 x 800) projector with a 16:10 aspect ratio. The SMART UX60 has a 12" (30.5 cm) optical throw distance, is HD-ready and supports the systems widescreen format. Appliance control panel turn the 885ixe system on by touching one button on the panel. An LCD display is embedded in the panel, as well as a USB port. Multiuser Pen Tray the advanced Pen Tray automatically detects the tool selected. It also has two wings on the side that enable you to add accessories, such as the extended control panel. On-demand functions begin collaboration sessions immediately after turning the system on by having instant access to whiteboarding, web-browsing and PDF-viewing functions.
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SmArt Ink
Just pick up a pen and start writing. Its a natural, accurate and smooth writing experience. SMART Ink intelligently smoothes users handwriting to improve legibility and supports annotation over any application. Inject digital ink as text or images into Microsoft Office applications and Adobe Acrobat Professional.
Shipping size
87 3/4" W 56 1/8" H 4 3/8" D (222.9 142.6 11.1 cm)
Shipping weight
100 lb. (45.4 kg)
remote control
1 5/8" W 3 3/8" H 1/4" D (4.1 8.6 0.6 cm)
Freestyle interaction
Two people can work together anywhere on the interactive whiteboard. Its a seamless, natural experience just start writing or moving objects.
Business aesthetics
The system integrates easily into collaborative workspaces.
Weight
22 lb. (10 kg)
touch gestures
Convenient, creative shortcuts for working with content include one- and two-finger navigational gestures (e.g., panning, flicking pages), object gestures (e.g., zooming, tossing, rotating), and other gestures supported by multitouch operating systems.
Specifications
Size 78 1/2" W 53 3/8" H 6 1/2" D (199.4 135.6 16.5 cm)
Shipping weight
38 lb. 6 oz. (17.4 kg)
Shipping size
18 3/4" W 18 1/8" H 22 5/8" D (47.6 46 57.5 cm)
Object awareness
Enables natural movements that close the gap between the physical and digital worlds. The interactive whiteboard automatically recognises when you switch between using a finger, pen or the eraser. You can even use your fist as an eraser, just as you might on a blackboard.
Weight
69 lb 8 oz. (31.5 kg)
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SMART products
SmArt products
The 8070ie, featuring a touch-enabled 70" (178 cm) LCD screen, enhances the way your teams work together, leading to increased effectiveness and efficiency for any business. With the press of one button, two or more people can immediately begin collaborating through built-in, on-demand functions like whiteboarding, web browsing and PDF viewing. And its ease of use, full integration and reliability accelerate your teams adoption of the system into everyday processes.
SMART products
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SMART Board 8070i interactive display a multitouch, interactive, highdefinition 70" (177.8 cm) LCD display that enables two users to simultaneously write, erase and manipulate content. Integrated control panel includes volume control, input source switching and power button. USB and HDMI ports connect laptops and other peripheral devices to easily accessible ports. Multiuser Pen Tray the advanced Pen Tray automatically detects tool modes, and a clean, simple design integrates the pens unobtrusively into the panel frame. On-demand functions begin collaboration sessions immediately after turning the system on by having instant access to whiteboarding, web-browsing and PDF-viewing functions.
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touch gestures
Convenient, creative shortcuts for working with content include one- and two-finger navigational gestures (e.g., panning, flicking pages), object gestures (e.g., zoom, toss, rotate), and other gestures supported by multitouch operating systems.
Specifications
Size 66" W 41" H 8 1/2" D (168.5 103.7 33.6 cm)
Object awareness
Enables natural movements that close the gap between the physical and digital worlds. The interactive whiteboard automatically recognises when you switch between using a finger, pen or eraser. You can even use the side of your fist as an eraser, just as you might on a blackboard.
Weight
268 lb. (122.6 kg)
Shipping size
1 unit on a pallet 22 1/4" W 54" H 78" D (57 139 198 cm) 2 units on 3 pallets 45" W 59 3/4" H 78" D (114 152 198 cm)
SmArt Ink
Just pick up a pen and start writing. Its a natural, accurate and smooth writing experience. SMART Ink intelligently smoothes users handwriting to improve legibility and supports annotation over any application. Inject digital ink as text or images into Microsoft Office applications and Adobe Acrobat Professional.
Shipping weight
1 unit on a pallet 345 lb. (156.5 kg) 2 units on 3 pallets 735 lb. (333.4 kg)
Freestyle interaction
Two people can work together anywhere on the interactive whiteboard. Its a seamless, natural experience just start writing or moving objects.
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SMART products
SmArt products
The 500 series offers Your choice of an 18.5" (47 cm) or 24" (61 cm) widescreen display Native 16:9 aspect ratio with flexible scaling options to support 16:10 and 4:3 resolutions Revision 1.3 HDCP compliance DVI, HDMI or VGA connections Four high-speed USB 2.0 ports The ability to write notes in digital ink and save everything to a single file The ability to write within Microsoft Office applications and save notes in the original files
SMART products
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4 1 USB 2.0 ports high-speed connections for peripherals like USB drives, document cameras or personal mobile devices Application tool buttons launch SMART Meeting Pro software, capture screenshots Pen tool buttons launch the On-Screen Keyboard, pointer or right-click function and select the eraser or pen colors Support tool buttons launch help and orient the screen Magnetic pen tray rest the tethered pen here for easy access
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SmArt Ink
SMART Ink smooths out your handwriting to improve legibility. You can write notes over any application and save them into several common applications, including Microsoft Office 2010 programs or Adobe Acrobat Pro. You can also turn handwritten notes into text objects that you can manipulate.
Elegant design
The 500 series features a slim profile, a minimised bezel with a magnetic pen tray and a reduced overall footprint, complementing virtually any workspace.
Console buttons
Access the right-click button, select pen colors or the eraser, or launch the On-Screen Keyboard, Screen Capture tool or SMART Meeting Pro software. The buttons are illuminated for use in dimly lit rooms. They are also preconfigured but can be programmed to suit the shortcuts you use most.
Warranty
Receive a two-year limited warranty on your SMART Podium. Extend your warranty to five years by purchasing an extended warranty from an authorized reseller.
HDCP compliant
Ensure the smooth, secure transfer of digitally copyrighted materials between your computer and SMART Podium.
tethered pen
Control your computer from SMART Podium and comfortably write over any application with the battery-free tethered pen. Because the pen is the point of contact on the interactive screen, you can rest your hand on the screen while writing notes.
SMART Podium
Size with adjustable stand 18 3/8" W 12 5/8" H 11 3/4" D (46.7 32.1 29.8 cm)
Display area 16 1/2" 9 1/2" (41.9 24.1 cm) 18 1/2" (47 cm) diagonal 21 5/16" 12 3/16" (54.1 30.9 cm) 24" (61 cm) diagonal
18.5" display
24" display
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SMART products
SmArt products
Create engaging, collaborative work sessions with local or remote colleagues by sharing screens and interacting with each others documents regardless of location. SMART Bridgit conferencing software is a cost-effective solution that lets you connect SMART Board interactive whiteboards or displays to each other or to remote computers, whether theyre in the same room or around the world.
SMART products
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SMART Bridgit conferencing software enables you to connect multiple desktops and SMART Board interactive whiteboards and displays. Key features Simple connection
Connect to anyone with a broadband Internet connection and share screens, voice, video and data. You can start or join a conference at any time.
Webcam support
Enable up to four participant webcams to be used simultaneously in a session.
Instant messaging
Ask questions or discuss ideas without disrupting the flow of the meeting by using integrated text messaging.
Desktop notes
Highlight information by writing over a shared desktop. More than one meeting participant can write at the same time.
Presentation tools
Use the pointer tool to direct attention to a specific screen area.
macintosh computers
1.2 GHz G4, G5 or Intel processor, 512 MB RAM Mac OS X 10.4 or 10.5 operating system Broadband Internet connection
remote control
Take control of another participants desktop to demonstrate a solution or provide assistance.
Secure environment
Protect information with multilayer password protection and 256-bit SSL encryption, the same security used by online banking systems.
Automatic invitations
Send invitations via an automatically generated email. Participants can join your meeting without the need for special software.
Language support
Enhance communication with support for 13languages. You can easily switch between languages directly from the interface.
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SMART products
SmArt products
Enhance teamwork and boost productivity with SMART Meeting Pro software, our interactive whiteboarding software for business that enables you to digitally capture and share ideas. With SMART Meeting Pro, you can display files on your SMART Board interactive whiteboard or display and write notes in digital ink during collaborative work sessions. You can mark up files in standard office applications, write notes over web pages or simply make whiteboard notes and then save your work for immediate distribution.
SMART products
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1 1 3 Intuitive toolbar Toggle between your desktop and your interactive whiteboard pages. Move the toolbar or collapse it. Use the reset room function to exit the session, close any open applications and clear the whiteboard, all in one step. Interactive whiteboarding features Switch from cursor to pen or eraser and access shapes and lines with a single touch Write, save and distribute notes Write notes in digital ink, either on whiteboard pages or over documents and websites, then save them and distribute them via e-mail Page sorter View all your interactive whiteboarding pages and sort them easily
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Technical requirements Hardware For a single display SmArt meeting Pro and SmArt meeting Pro Premium
2.0 GHz dual-core processor 1GB RAM (XP) 2GB RAM (Windows 7 operating system) (4GB recommended) Discrete 128 MB VRAM video card compliant with Microsoft DirectX 9 1 GB free hard drive space (additional free space required during installation) 10 Mbps network connection (100 Mbps recommended) supporting TCP/IP
Save function
Save your notes into a single whiteboard file. Or take screenshots of marked-up applications and web pages and save them as PPT or PDF files. Or write notes over Microsoft Office applications and save them directly into the original documents. Notes and files can be saved to your local hard drive, network or USB drive.
Page sorter
View all interactive whiteboard pages and sort them by dragging, inserting or deleting pages.
For multiple displays SmArt meeting Pro and SmArt meeting Pro Premium
3.0 GHz dual-core processor 4GB RAM Multidisplay discrete 256 MB VRAM video card compliant with Microsoft DirectX 9 1 GB free hard drive space (additional free space required during installation) 10 Mbps network connection (100 Mbps recommended) supporting TCP/IP
Keyboard integration
SMART Meeting Pro software works with the On-Screen Keyboard or your systems wireless keyboard and mouse.
Distribute notes
Distribute all notes and action items immediately via e-mail or save them to a USB storage device for transfer later.
Software
Windows XP Service Pack 3, Windows 7 operating system
Intuitive toolbar
An easy-to-use toolbar appears automatically when you power up your SMART Board interactive whiteboard or display. Use it to toggle between your desktop and your whiteboard, capture screenshots, and undo or redo work. You can also use the toolbar to access shapes, lines and text, and to select pen colours, eraser widths and highlighters.
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SMART products
SmArt products
Accomplish more in meetings with SMART Meeting Pro Premium software. This interactive whiteboard application enables you to write notes in digital ink, annotate over documents and web applications and save everything to a single file. With SMART Meeting Pro Premium, you can connect multiple interactive displays in your meeting room, and the content you display can be shared between them. The software also has enhanced tools, such as lines, shapes, text conversion and content capture.
SMART products
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4 1 1 2 2 SMART business toolbar - Switch between desktop, interactive whiteboarding and organiser modes. Multiple displays support - Move content between other connected displays. Organiser - Sort interactive whiteboard pages before sending the file to colleagues. Integrated data conferencing - Enable room-to-room connections or include local or remote meeting participants with the purchase of SMART Bridgit server software.
Keyboard integration
SMART Meeting Pro Premium software works with the On-Screen Keyboard or your systems wireless keyboard and mouse.
Software
Windows XP Service Pack 3 or Windows Vista operating system Microsoft DirectX 9 (later version recommended) Microsoft Internet Explorer Internet browser 6 Adobe Reader 5 (later version recommended).
reset room
End the meeting, exit the session and close any open applications. The meeting room can be readied for the next meeting in one step.
Application integration
Write in digital ink in Microsoft Word, Excel and PowerPoint files, as well as AutoCAD and Adobe Acrobat files. Save all marked-up documents in their native formats.
Software
Windows XP Service Pack 3 or Windows Vista operating system (NOTE: Windows Vista users should disable Microsoft Aero desktop experience) Microsoft DirectX 9 (later version recommended) Microsoft Internet Explorer.
Organiser mode
View all interactive whiteboard pages, and sort them by dragging, inserting or deleting pages.
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SMART products
SmArt products
Add versatility to your collaborative workspaces with the SMART GoWire auto-launch cable. The SMART GoWire cable launches SMART Meeting Pro software when you use it to connect a laptop to your SMART Board interactive whiteboard or display, enabling you to work with the laptops files on a large interactive surface. Theres no need to install software on the laptop, and no software remains when you disconnect the cable. Its perfect for workspaces without network access, when youd prefer not to install software or where there is frequent collaboration with guests and clients using their laptops.
SMART products
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Technical requirements Hardware For a single display SmArt meeting Pro and SmArt meeting Pro Premium
2.0 GHz dual-core processor 1GB RAM (XP) 2GB RAM (Windows 7 operating system) (4GB recommended) Discrete 128 MB VRAM video card compliant with Microsoft DirectX 9 1 GB free hard drive space (additional free space required during installation) 10 Mbps network connection (100 Mbps recommended) supporting TCP/IP
Auto launch
The SMART GoWire cable automatically launches SMART Meeting Pro software when connected to any guest laptop, and no software remains when the laptop is disconnected.
For multiple displays SmArt meeting Pro and SmArt meeting Pro Premium
3.0 GHz dual-core processor 4GB RAM Multidisplay discrete 256 MB VRAM video card compliant with Microsoft DirectX 9 1 GB free hard drive space (additional free space required during installation) 10 Mbps network connection (100 Mbps recommended) supporting TCP/IP
No installation required
The SMART GoWire cable eliminates the need to download and install software to connect a laptop to a SMART Board interactive whiteboard, SMART Board interactive display or SMART Podium interactive pen display.
Software
Windows XP Service Pack 3, Windows 7
Easy to use
SMART Meeting Pro softwares intuitive interface is easy to learn for first-time or occasional users.
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SMART products
SMART support
An overview
The dedication we put into our product development is echoed in our support programmes from knowledge databases to implementation services. The best of customer and technical support To ensure the ongoing success of your technology implementation, we work with our extensive network of resellers to provide customer and technical support so you have quick access to the information and assistance you need, whenever you need it.
the details
Product warranty With SMART, you can be confident that we stand behind our products. We offer standard and enhanced warranties with on-site support giving you confidence once the technology is in place. Product updates As a SMART customer, youll automatically receive information on product updates and notifications. Its our way of ensuring that you stay informed about any developments that can help you maximise the benefits of your SMART products. Well notifiy you when an upgrade is available and guide you through the upgrade process. Global reseller network SMARTs broad channel of resellers offers top-notch customer service and sales support in over 175 countries around the world. These knowledgeable professionals can offer advice on which SMART solution is best suited to address your business requirements, and they can help design an implementation plan that meets your specific needs. Training Our SMART accredited training centres offer technical training to ensure the technology is integrated seamlessly into your existing estate. End user training will empower your employees to benefit from the technology. We can even train your own staff to deliver top quality, customised training to their colleagues internally.
SMART support
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SMART Story
the successful delivery of a customer solution relies upon the effective collaboration between people across Bt. Our new SmArt collaboration capability enables people to meet, irrespective of where they are in the world and interact as if they were in the same room. this has had a massive impact on travel costs and reduced our carbon footprint significantly. Last week I trained 34 people in India from Adastral Park and yesterday I trained a further eight thats a saving of a flight to India, plus my time, in just two weeks. Bola Oshisanwo, Director, Agile Development Centre Globalisation has redefined the modern economy; it offers growth and opportunity but also demands a new way of working. As a company that serves customers in more than 170 countries, BT recognises that it must improve business agility to generate efficiencies and improve operational and environmental performance. To achieve this,
The proof of concept subsequently proved so successful that BTID has set up the GDC Programme to manage the deployment of the solution to five Agile Development Centres worldwide. The next stage of the project has deployed the solution to Dallas, Adastral Park, BTIDs headquarters in London and to Pune in India, enabling a further 700 people to work effectively. Bola comments: The successful delivery of a customer solution relies upon the effective collaboration between people across BT. Our new SMART collaboration capability enables people to meet, irrespective of where they are in the world and interact as if they were in the same room. This has had a massive impact on travel costs and reduced our carbon footprint significantly. Last week I trained 34 people in India from Adastral Park and yesterday I trained a further eight thats a saving of a flight to India, plus my time, in just two weeks. In another instance, by using the new SMART collaboration tools, a group of five developers were able to resolve a problem within two days rather than travel to India for five days. This has clear implications for
people satisfaction, staff retention and work life balance, as well as reducing travel costs and carbon footprint. Ultimately were using this technology to change and transform the culture of the company, explains Alan Bateman the Director for Next Generation Engineering What started as a project at Adastral Park has led to plans for a network of five global development centres worldwide, all adopting the same blueprint and specifically designed to accelerate and improve the quality of our development. He concludes: BT is dedicated to helping customers thrive in a changing world. We understand the power of technology to achieve this and believe SMART has a pivotal role to play.
Ultimately were using this technology to change and transform the culture of the company, explains Alan Bateman the Director for Next Generation Engineering What started as a project at Adastral Park has led to plans for a network of five global development centres worldwide, all adopting the same blueprint and specifically designed to accelerate and improve the quality of our development. He concludes: Bt is dedicated to helping customers thrive in a changing world. We understand the power of technology to achieve this and believe SmArt has a pivotal role to play.
SmArt stories
SMART Story
We can set up a conference in less than three minutes and SmArts collaboration technology fits perfectly with our mantras of walk up and use and three touches and go. It really is that simple. Alan Parkin,programme manager, infrastructure design and delivery, O2 With 29,000 employees across the group servicing 45.8 million fixed and mobile customers across Europe, O2 combines sophisticated voice and data products that help people get more out of their lives. SMARTs collaboration technology provides O2 with much the same benefit, translating into more time, less travel and reduced costs. Uniting disparate teams and enabling them to collaborate effectively regardless of location, SMARTs technology wholly supports O2s ethos that were better, connected.
The future The impact of SMARTs collaboration technology has been so significant that we plan to install SMART Boards in our Leeds, Bury, Preston Brook and Glasgow call centres, as well as rolling it out to offices across the UK, concludes Alan. Our training department also recognises the potential to train staff using the SMART Boards, reducing travel and costs whilst improving productivity. I have no doubt that embracing SMARTs technology to drive change in our meeting and training culture will prove transformational for the O2 business.
The results It has been estimated that if 25% of O2 staff used SMART solutions to conduct meetings, the company could save up to 15,000 a week. The savings would be realised through reduced travel between their Leeds and Slough offices. Alans own infrastructure design and delivery team of more than 30 people use the SMART technology to generate significant efficiencies from their monthly meetings. Previously, the meeting had to take place on two separate days - one in the North and one in the South - with presenters travelling to both meetings and team members to their respective areas. This meeting is now conducted on one day, involving the entire team simultaneously via the SMART Board.
The reduction in travel, time and associated costs is quite staggering, says Alan. The senior team has gained a day a month in time and, as no one has to travel, the overall productivity of the team is greatly enhanced. Its a win-win situation for everyone. Location is no longer a barrier to collaboration and a similar pattern is being adopted by teams across the O2 business. For three weeks, one project team of eight people had been trying to meet to approve a design spec but diaries simply would not coordinate. Using the SMART solutions to collaborate between Leeds and Slough, the work was completed within half an hour, not only saving time and money but also enabling the team to complete the project three months ahead of schedule.
the reduction in travel, time and associated costs is quite staggering. the senior team has gained a day a month in time and, as no one has to travel, the overall productivity of the team is greatly enhanced. Its a win-win situation for everyone. Alan Parkin,programme manager, infrastructure design and delivery, O2
SmArt stories
SMART Story
Microsoft Technology Centre achieves better productivity through using SMART Board interactive whiteboards
information exchanged often involved using cameras to capture drawings and notes written on the dry erase boards in the meeting room. Writing up all of the information from the meeting would frequently take up a day or more in time. This also meant that the meeting room itself could not be used during this time as all the information was still on the dry erase boards. Improving meeting efficiency Microsoft wanted to improve the productivity and effectiveness of these meetings and decided to install a new meeting room solution from SMART Technologies to achieve these aims. They installed a meeting room system that combines SMART Board interactive whiteboards, SMART Meeting Pro Premium software, SMART Bridgit conferencing software, ultra-short-throw projectors and multimedia speakers. SMART Board interactive whiteboards combine the simplicity of a whiteboard with the power of a computer. Together with SMART Meeting Pro Premium software, users can write notes in digital ink over any document, application or website on the interactive whiteboard and save them as a PDF or PPT file. Marked-up pages, revised documents, diagrams, notes and comments can all be captured easily and e-mailed directly to meeting participants. You can also write and save notes directly into applications such as Microsoft Word, Excel or PowerPoint, Adobe Acrobat and AutoCAD. Increased sales pipeline The productivity gains in using the interactive whiteboards are significant. The meeting room solution is enabling Microsoft to work more efficiently. Martyn Davis, Manager MTC Reading at Microsoft, explains Before we installed the meeting room solution, we used to spend one full day writing up the notes of a meeting. Now we can accurately record all of the meeting notes automatically on the interactive whiteboard - including all the annotations and notes made during the meeting which wasnt possible using dry erase boards. The information is then saved onto a USB stick and given to the customer immediately after the meeting has finished. Another benefit of the new meeting room solution is that it has greatly improved the utilisation of the MTC. Martyn continues,Using the new solution from SMART Technologies, we have improved the effectiveness and efficiency of our meetings and write ups. Because of this we are now able to fit in additional meetings at the MTC. This has helped our sales teams to meet more customers and thereby increase our sales pipeline. Now when a meeting has finished and the notes from the interactive whiteboard have been captured, it is then cleared of all information and applications closed down making sure that confidential information is not left on view. The room is then ready for the next session.
Using the new solution from SmArt technologies, we have improved the effectiveness and efficiency of our meetings and write ups. Because of this, we are now able to fit in additional meetings at the mtC. this has helped our sales teams to meet more customers and thereby increase our sales pipeline. Martyn Davis,Manager MTC Microsofts Technology Centre (MTC) in Reading, Berkshire hosts hundreds of customers per year - from start up companies to FTSE 100 companies to help them understand and improve their business processes. Depending on the complexity of the problem, the customer meeting could last up to 3 days with Microsofts Developer and Platform Evangelist (DPE) team often discussing products that have not been officially released yet. With up to six people involved in these meetings, gathering the
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Enriching the customer experience The new meeting room solution from SMART Technologies has enriched the way in which Microsoft and its customers work together. Previously the meeting rooms had dry erase boards which limited the number of concepts to be introduced and worked on at a time. This also acted as a barrier between the Microsoft Architect and the customer. To overcome this problem, two of the meeting rooms have been installed with two interactive whiteboards creating a multiboarding menvironment to cater for more complex discussions. Using this configuration, both the customer and a member of the Microsoft team can work on the same diagram but on different interactive whiteboards and describe exactly what they require by annotating over it, bringing in new notes from other msources or launching internet sites.
Customers have told Microsoft that they feel more actively involved in the meeting and that the interactive whiteboards help to break down any barriers to creating new ideas. David Brown, Architectural Evangelist at Microsoft comments, The meeting room solution has encouraged a richer collaboration and knowledge-sharing environment with our customers. It has definitely helped us to have a more in-depth understanding of our customer needs.
the meeting room solution has encouraged a richer collaboration and knowledge-sharing environment with our customers. It has definitely helped us to have a more in-depth understanding of our customer needs. David Brown,Architectural Evangelist at Microsoft
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