ROBERT W.

BAIRD

bobbaird001@yahoo.com Alexandria, Virginia 22310 240.676.5133 EXECUTIVE-LEVEL LEADERSHIP

Growth-driven strategic visionary commanding 30+ years of success leading and delivering world-class innovative solutions within 4 diverse industries. Expert in all facets of knowledge management, information technology, business intelligence, change management, and process improvement. Goal-oriented senior executive with proven track record of delivering results on time and within budget through experienced program management. Entrepreneurial and passionate, proactively searching out opportunities to increase efficiency, effectiveness, and innovation within an organization. SCOPE OF EXCELLENCE Leadership Policy Development Strategic Planning Change Management Process Improvement Knowledge Management Information Technology Business Intelligence Data Warehousing Project Management (PMP) Operations Management Application Development T&D E-Learning Course Development Learning Management Systems Consulting Contracts & Negotiations Budgeting Risk Management CAREER TRACK United Educators Insurance Company Chevy Chase, Maryland Member-owned company providing liability coverage to 1,160+ educational institutions. 2004-Present

ASSISTANT VICE PRESIDENT, RISK MANAGEMENT: Serve as member of UE Council responsible for policy development and strategic planning. Contribute to department and company processes, policies, and protocols. Frequently selected to present nationally on all aspects of education loss control. Lauded as skilled presenter and facilitator who has presented to boards of directors, senior leadership, and college and university leaders nationwide. PERFORMED TWO DISTINCT ROLES AT UNITED EDUCATORS PROJECT MANAGER & INNOVATOR Simultaneously led multiple technology and knowledge management initiatives, including benchmarking application, key performance indicator (KPI) business intelligence dashboard, LMS, and risk assessment tools. Served as corporate subject matter expert (SME) on project management, business intelligence, knowledge management, and e-learning strategy and technology. Performed as Project manager (PMP) for such knowledge management systems as: - Award-winning, client-facing risk and insurance benchmarking system. Presented at 2011 SAP Sapphire Technology Conference. - Business intelligence dashboard providing visibility into all product and service key performance indicators. - LMS delivering SCORM-based e-learning courses to over 15,000 learners (with exponential growth). - New one-of-a-kind member-facing best practices online assessment tool. Personally proposed various initiatives adopted company-wide, including: - Delivery of education loss control education and training through e-learning, which has become cornerstone of companys strategic plan and long-term growth strategy. - Institution of formal innovation process and Standing Innovation Committee. - Creation of Enterprise Information Portal to manage corporate content and increase collaboration. - Two member-based market research studies which have positively impacted corporate strategy. - Partnership with industry leader in school bus safety training to reduce student injury and death.

ROBERT W. BAIRD
United Educators Insurance Company, continued

bobbaird001@yahoo.com Page 2 240.676.5133

ASSOCIATE VICE PRESIDENT, RISK MANAGEMENT: Held accountability for leadership, development, and performance of UE consulting and technical response teams that perform risk advisory services. Played instrumental role in devising strategies; creating policies; developing member-facing programs, e-learning courses, and publications; and performing various risk reduction services. Created and guided team accountable for working with most valued members (15% of membership responsible for 75% of gross premium) through development of consulting practice vision and strategy. Practice was operational in 3 months with sustained member retention of 98%+ over 7-year period. Envisioned and implemented new service delivery model that enabled company to service more members and drive corporate growth. Developed and controlled $1M+ operational budget. IBM Business Consulting Fairfax, Virginia 2002-2004 International technology and consulting corporation; formerly PricewaterhouseCoopers (PwC) Consulting. SENIOR CONSULTANT: Initially, brought on board to conceive strategies for new e-learning business opportunities. Then, handpicked to support TSA headquarters on its mission to federalize passenger and baggage screeners at airports throughout US. Lastly, as IBMs Navy Program Manager, led implementation of $4.3B e-patient records system for all Navy hospitals and medical clinics in US. Improved IBMs understanding of e-learning following merger of IBM Business Consulting and PwC Consulting. Uncovered assets, processes, tools, and capabilities for productizing IBM learning content. - Devised multi-tiered pricing models for customized course development, performed due diligence on several e-learning industry providers, and conceptualized blended learning solutions and pricing models. Provided strategic advice and leadership to TSA during post-9/11 airport screener hiring and training initiative at 429 airports nationwide. Interfaced daily with federal security directors (FSDs) throughout US on policy development, implementation issues, and change management. Developed multiple business models in support of process improvement. As Navy Program Manager for Composite Health Care System (CHCS II), DODs new electronic patient record system, provided leadership to 9 sites, guided 9 senior IBM project managers, and oversaw 100 indirect reports. - Supervised hospital and medical clinic site survey teams responsible for identifying hardware, software, and building architecture requirements. Headed all daily operations, customer interface, and quality control. - Led quick responses teams that tested, analyzed, and corrected multiple and varied technical issues. Reported to Navy and Army program managers on status of system rollout and training execution. - Led multi-company team of instructors that trained hospital and clinic physicians, nurses, technicians, and medical administrators. Administered all aspects of change management for this process improvement initiative. Joint Strike Fighter Program Office (Final tour of 20-year Navy career) Crystal City, Virginia Largest ever DOD weapons system acquisition program, valued at approximately $300B. 2000-2002

DIRECTOR, BUSINESS & FINANCE (CHIEF FINANCIAL OFFICER (CFO) EQUIVALENT): Administered daily business operations and financial activities for DODs largest ever weapons system acquisition program. Responsible for a $1.6B annual operating budget. Contributed to goal setting and strategic and tactical planning as member of senior leadership. Managed all budget submissions to DOD and Congress. Interfaced and collaborated with Navy, Air Force, Marines, and multiple international partners on program staffed by aviation acquisition and project management professionals. Regularly presented to senior officials concerning programs financial health. Enabled JSF program to remain fully funded by preparing Congressional testimony to support 4 separate annual appropriation and authorization hearings. Partnered with DOD senior leadership and key Congressional staff to reverse Senate Armed Services Committee decision to reduce programs FY02 funding by $247M.

ROBERT W. BAIRD
DIRECTOR, BUSINESS & FINANCE, continued

bobbaird001@yahoo.com Page 3 240.676.5133

Led effort with Navy, Air Force, OSD, and key congressional staff members to obtain $202M Congressional reprogramming to smoothly transition from Concept Demonstration phase to System Development and Design. Envisioned $1.2M Enterprise Information Portal (EIP) initiative and influenced senior leadership to commit financial resources to this major knowledge management initiative. Supervised CIO and information technology staff that supported this 450-person organization. ADDITIONAL PREVIOUS POSITIONS & HIGHLIGHTS COMPTROLLER & CONTROLLER Commander Submarine Force, US Pacific Fleet Envisioned and implemented data warehouse and business intelligence solution to perform statistical process control of fleet expenditures. BUSINESS & FINANCIAL MANAGER Tomahawk Cruise Missile Program Office Controlled $650M budget. Improved process of deploying battle groups through development of automated scheduling application. UNDERGRADUATE & GRADUATE ADJUNCT PROFESSOR University of Phoenix & University of Maryland University College Taught over 150 classes and thousands of students; performed as faculty mentor and curriculum developer. Recognized as pioneer in e-Learning and online education. ACADEMIC & PROFESSIONAL CREDENTIALS Master of Science, National Resource Strategy Graduated as Distinguished (Top 10%) Industrial College of the Armed Forces (ICAF) Master of Business Administration, Information Systems Management Elizabeth B. Adams Award for IT Academic Excellence George Washington University Knowledge Management Certificate George Washington University Executive MBA Program Certificate University of Virginia Bachelor of Science, Fine Arts Western Michigan University PROFESSIONAL AFFILIA TIONS Project Management Professional (PMP) Project Management Institute (PMI) Associate Business Continuity Planner (ABCP) Disaster Recovery International (DRI) University Risk Management Insurance Association (URMIA), Member MILITARY AWARDS Defense Meritorious Service Medal 2 Navy Meritorious Service Medals Submarine Force Dolphins