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Learn from the mobile strategies and practices of other SAP and SAP BusinessObjects customers Previews of new mobile technology innovations and guidelines for leveraging: BlackBerry Apple and other mobile devices Best practices for mobile SAP reports, BI, and analytics Integration and application development techniques Comprehensive education on Sybase Unwired Platform Guidelines for mobile security, architecture, and ongoing management Education to mobilize SAP workflows and approvals Dedicated instruction on mobile SAP CRM
Join us
Enabling employees to work smarter, faster, and more efficiently is a constant challenge for todays information technology organizations. And in a world where Google, social networking, and mobile computing set the standards for how individuals access and use information, the challenges are greatly compounded. Fortunately there have been significant advancements in both software solutions and cloud offerings new ways of solving old problems, as well as meeting the demands of a faster and more competitive business landscape. At the co-located Mobile 2012, BI 2012, Administration & Infrastructure 2012, and Cloud & Virtualization 2012 events, you will be able to explore new and enhanced SAP solutions that not only help you drive operational improvements, but also to better support company strategy. Youll see firsthand many of the exciting solutions coming from SAP today: how SAP is making it faster and easier than ever for employees to leverage mobile devices in their daily business, how SAP Business Analytics enable visual and intuitive data searches that leverage every drop of insight and productivity out of data to achieve better performance, and how you can effectively and securely store, manage, and search massive amounts of data in both on-premise and virtual environments. Thank you for joining us at this SAPinsider event in Las Vegas to experience this and so much more. In addition to hearing from SAP, youll have the opportunity to learn how your peers are using SAP to impact their businesses and gain a competitive edge. Welcome to Vegas! Sincerely,
Steve Lucas
General Manager, SAP Business Analytics
Schedule
Jumpstart Day
Monday, February 27
8:00 am 9:00 am 12:00 pm 2:00 pm 5:00 pm Registration opens Morning Jumpstart sessions Lunch Afternoon Jumpstart sessions Registration closes 2:45 pm 4:15 pm 5:30 pm 11:45 am 1:15 pm
Wednesday, February 29
7:30 am 8:30 am 10:15 am Registration opens Educational sessions Educational sessions Lunch Educational sessions Educational sessions Educational sessions Cocktail reception Ask-the-Experts
Thursday, March 1
7:30 am 8:30 am 10:15 am 11:45 am 1:00 pm 2:30 pm 4:00 pm 5:15 pm Registration opens Educational sessions Educational sessions Educational sessions Lunch Educational sessions Educational sessions Sessions conclude
Friday, March 2
7:30 am 8:30 am 10:00 am 11:30 am 12:45 pm Registration opens Educational sessions Educational sessions Educational sessions Conference concludes
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Overview
Jumpstart Day Monday, February 27
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For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Jumpstart Day
Take advantage of comprehensive workshops to build skills and increase your SAP mobile IQ. Obtain best practices and hear the latest product updates. Attend introductory sessions if youre new to SAP and Sybase mobile technology. A comprehensive guide to evaluating and getting started with SAP and Sybase solutions for mobility A detailed guide to conducting a mobility assessment: A critical first step before beginning your mobile project
Ask-the-Experts
Sit down with leading experts and get detailed answers to your toughest questions. Draw on the realworld experiences of the industrys most knowledgeable experts to gain valuable insights and take home lessons you can put to use immediately upon your return to the office.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Jumpstart Day
Join us for Jumpstart Day Monday, February 27
Special three-hour sessions that enable you to:
Fortify your understanding of critical SAP technologies and solutions Explore new trends and strategies Enhance your learning experience at the main conference
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Jumpstart Day
Morning Session 9:00 am 12:00 pm
A comprehensive guide to evaluating and getting started with SAP and Sybase solutions for mobility
Donald Coop and Paul Horan, SAP This session provides a comprehensive introduction to the SAP and Sybase solutions designed to meet a businesss mobility needs, ranging from accessing email and workflows on a smartphone to integrating data collected during sales and service calls into an SAP system. In this session you will: Step through the options for accessing SAP data and applications on mobile devices Get a guided tour of the different SAP and Sybase mobility solutions Understand how these solutions integrate into your existing SAP landscape Find out how to use the Sybase Unwired Platform to support Windows Mobile, Windows laptops/tablets, BlackBerry, and iPhone devices with native clients Assess the mobile security and device management capabilities of Afaria Learn how to manage mobile infrastructures while minimizing user downtime and optimizing bandwidth Discover how to leverage SAPs flexible, open infrastructure to strategically respond to rapidly-changing device types and evolving data sources
Walk through strategies for supporting native device capabilities Get key considerations for developing cross-platform applications Find out what tools are available to help you monitor, enforce, and secure your mobile assets Exclusive take-home resources: Technology checklists to use when selecting devices and middleware, sample mobile architecture maps, sample job description templates, and staging plans that can be adapted to your companys needs.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 1
Best practices for deploying a bring your own mobile device model within your organization
Milja Gillespie and Alex Guitman, SAP With the proliferation of mobile devices, more employees than ever are demanding or individually purchasing their own devices, while expecting that the IT department will manage and integrate those devices with back-end enterprise systems. This session is designed to help companies enact effective policies and governance strategies around mobile device usage. IT teams will learn to navigate some of the unique challenges inherent in a climate where enterprise IT is now more consumerized. Learn how to evaluate and select mobile devices for your company, including how much input to allow employees in the process. Find out how to analyze and understand employee preferences, inventory which devices have already been purchased, and then factor this information into your mobile decisions. Assess some of the pros (user acceptance and productivity) and cons (lack of standardization and asset control) of a bring your own device strategy. Get best practices to clearly communicate to users which personal devices are allowed or not, how they may or may not be used in a business setting and why, and clarify what actions IT will take and under which circumstances if policies are violated. Leave this session with a full action plan for deploying a successful bring your own device strategy.
Making a compelling business case for mobility: Lessons for proving high ROI and low total cost of ownership (TCO)
Adolf Allesch, IBM Learn to create a business case for mobility that balances implementation effort and resources with cost-saving and revenue-generating opportunities. Examine the 10 key mobile design principles that drive ROI, and learn to define a mobile ROI framework for your business. Get guidelines for estimating and preparing for the true cost of mobile ownership and for calculating when and how you will realize the return on your investment. Walk through a four-step process to determine where mobile applications will and will not deliver anticipated returns. Gain expert dos and donts for developing an enterprise-wide deployment strategy aimed at maximizing value and minimizing costs. Learn how to define the key performance indicators (KPIs) required to make the business case for mobility specific to your organizations mobile effort. Take home a mobile ROI framework, recent results from cross-industry surveys on mobility and a list of the most commonly used SAP transactions for mobile.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
8
How to properly set SAP user expectations for mobility
Axel Fiedler, PwC Explore effective techniques for grounding user expectations in reality, while providing them with an exceptional experience that is feasible and cost-effective for the business. Learn the best ways to secure user buy-in to your organizations mobility strategy and adherence to mobile policies. Find out how to reset the business expectations of employees who are accustomed to making their own mobile choices in the consumer market. Obtain expert advice on the best ways to involve end users in your initial mobile project plans, as their input has a direct impact on employee productivity levels. Gain insight into ways of satisfying individual end user expectations without building up large-scale costs. Get best practices for governing usage of mobile devices and applications. Explore the pros and cons of various training approaches other organizations have used when mobilizing SAP, and learn to choose which is best suited to your users.
Advice, cautionary tales, and tips for mobile project success in your SAP environment
Axel Fiedler, moderator, PwC Dont miss this unique opportunity to capture the best of all the lessons learned, words of wisdom, and voices of experience about SAP mobility in only 75 minutes! During this panel discussion, leading authorities from SAP and independent experts answer your most challenging questions about tools, techniques, and strategies for ensuring the success of your SAP mobile initiatives and projects. Join us for what will be one of the fastest-moving, most idea-packed panel discussions youve ever experienced! Youll walk away from this session amazed at how quickly the time flew by and best of all, youll have dozens of best-practice ideas that you can put to immediate use on your SAP mobile project.
Tips and tricks to avoid the top 10 challenges faced during an SAP mobility project
Abdi Goodarzi, Deloitte Overcome the biggest challenges, risks, and pitfalls many companies face when building and implementing a mobile strategy. Improve your ability to focus your efforts and mitigate your risks by knowing which components are dramatically impacted by an SAP mobility project, including your current SAP applications and back-end systems. Understand what key challenges you will face when adapting your traditional project approach to mobile projects, such as how to accommodate multiple operating systems and devices. Hear firsthand the key areas of difficulty you will want to focus on when developing your security and mobile governance strategy, such as data privacy and data encryption considerations. Walk through a list of common end user issues and the best way to solve them, including how to more effectively prioritize end-user functionality requests. Identify factors that are most likely to slow your mobile project and incur extra unforeseen costs, including inexperienced consultants, and not tracking the effectiveness of your mobile project, post go-live.
Selecting the right mobile devices for use in an SAP environment: Integration, maintenance, and custom development considerations
Jim Cameron, ExpertIG Explore, in detail, the major mobile devices on the market today and what they offer in terms of usability and integration with SAP systems. Examine the benefits and tradeoffs of accessing SAP applications via these devices. Weigh the pros and cons of two different device strategies including a central device strategy that requires employees to operate on a single device, and a strategy that allows employees to choose their own mobile devices. Assess the effort and resources required to develop or customize applications for mobile devices, and understand the impact this has on device selection. Know when to choose native device support versus cross-platform development. Bolster your understanding of mobile devices for ruggedized applications, global connectivity, and other specialty needs. Explore the integration capabilities between your SAP landscape and individual devices. Step through a comprehensive list of help desk and technical support requirements, and understand what is expected of the company versus the user. Take home a sample survey to determine the current device capability and requirements of your existing users.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
9
5 lessons for managing a cloudbased mobile strategy
Vaidy Iyer, appsFreedom To successfully deploy a cloud-based mobile strategy, organizations have to account for a number of considerations that range from its initial project planning, to security to managing cross platform access. Attend this session as 5 key lessons for managing a cloud-based mobile strategy are revealed. Learn how to define and prioritize your enterprise-wide mobile requirements when implementing a cloud-based versus application based strategy. With employees and customers accessing services, information, and applications on the cloud, find out what implications this will have from both a support standpoint as well a security standpoint. Benefit from the experiences of numerous customer implementations as valuable insights to get the initiative off the ground and on a clear path to success are provided.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 2
10
Time management goes mobile: Lessons for tracking, monitoring, and approving time entries
Tony Coyle, Cognizant Learn how to maximize the effectiveness of SAP global time management, attendance workflows, and approval functionality on your organizations mobile devices. Get instruction for setting up mobile self-service functionality to let users enter the time they worked as well as their absences and breaks and allocate the time they worked to any number of relevant projects. Understand how far you can go in modifying standard functionality before having to resort to full-blown custom development, and learn when the latter may be the most effective choice. Learn how to avoid common mistakes made during the project roll out. Get a comprehensive understanding of how to properly use mobile time management and attendance workflow functionality. Obtain advice for providing more convenient tracking, monitoring, record keeping, and evaluation of time data, all via mobile devices.
Lessons for managing SAP workflows and approvals from your BlackBerry smartphone
Winni Hesel, Enowa Consulting Walk through demos and get step-by-step instruction to successfully run your SAP mobile workflows on BlackBerry devices. Hear examples from real-world mobile workflow projects. Find out how to properly connect the SAP mobile workflow application running on the BlackBerry to your back-end SAP system. Get leading practices to provide your organizations users with the ability to view and approve quotations, orders, travel expenses, vacation applications, and vendor evaluations from anywhere. Get key criteria, such as job function and management level, that will help your organization better define which users get workflow access on their BlackBerry versus those that dont. Get innovative tips and tricks to speed up your SAP mobile workflow project without compromising quality.
Speed travel bookings, approvals, and expense processing by deploying SAP Travel OnDemand to mobile devices
Birgit Starmanns, SAP Explore how SAP Travel OnDemand works with mobile technology to enable your employees to manage their business travel from planning and approvals, to streamlined expense receipt processing for faster reimbursements, while giving companies better visibility into travel spend. Find out how employees are guided by corporate travel policies to ensure their trip requests will be quickly approved. Learn how to enable travel bookings. Step through a demo that illustrates how a business traveler can easily submit expense receipts and create an expense report item with a camera-enabled smartphone such as a BlackBerry, to ensure that receipts are not misplaced or lost. Follow the business traveler as a full expense report is created on a tablet device, such as an iPad, for expense report submission on the road that results in faster reimbursements. Learn how to set up important data, such as business traveler, travel policy, and expense type, and credit card data.
Speed payment approvals with mobile workflows linking approving managers, your SAP ERP system, and your bank
Birgit Starmanns, SAP AG With executive staff often traveling, getting approval and sign-off on high value payments can be a source of frustration to accounting departments. Learn how to deploy a simple workflow to the mobile devices your executives carry in order to get faster approvals on outgoing payments. Learn to set up your infrastructure so that approvals submitted via mobile devices are automatically transferred to your SAP ERP system and, consequently, automatically routed to the bank. Inform your users of the necessary actions that need to be taken to confirm or reject outgoing payments using data pulled out of the SAP ERP-based backend system.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 3
11
Introduction to mobile technologies that increase the responsiveness of field service personnel
Anu Agarwal, SAP Step through live demos that illustrate how to use the SAP Field Service and SAP Retail Execution applications to reduce order processing time, respond more quickly to customer calls, and allow merchandisers the ability to deliver a superior in-store experience to customers. Learn how to provide field service engineers with full access to data stored in SAP CRM as well as non-SAP software. Increase customer satisfaction, lower service costs, and boost productivity by accurately meeting your customer service-level agreements. Learn how to increase sales and profitability by providing consumers with a user experience that provides better visibility and conversion on the shop floor. Capture notes directly from the field in order to eliminate costly data entry errors. See firsthand how to more efficiently review upcoming orders, accept or reject service orders, find recently performed orders, and access background information on service orders and order items. Easily assign and manage orders by ensuring any new assignments entered into SAP CRM appear instantly in your field representatives mobile devices.
Case study
Two apps are better than one: CSCs strategy and project plan for simultaneously deploying mobile CRM and BI functionality
Quentin Fisher, CSC Hear CSC candidly share successes, war stories, and lessons learned from its own SAP CRM Mobile Sales and SAP BusinessObjects Mobile BI implementation. Learn how CSC designed and rolled out a mobile solution that was tightly integrated with the companys existing CRM and BI processes. Find out which functionality CSC started with and how it dealt with challenges of deploying both mobile applications simultaneously. Gain insight into the benefits CSC has realized, including faster, more accurate data capture, KPIs and reports. Come away with important advice for addressing the unique staffing, skill set, and integration challenges of a multiple mobility apps being implemented at once.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 4
12
Case study
Lessons to successfully configure SAP BusinessObjects analytic applications for iPad and iPhone
Amandeep Aggarwal, PwC Obtain detailed guidelines for configuring, running, and maintaining analytics and business intelligence functionality from SAP and SAP BusinessObjects on iPhone and iPad devices. Understand the building blocks that an enterprise must have in place such as the right analytics engine to process the data on the back end. Walk through the various configurations to mobilize SAP BusinessObjects software, whether or not you run the Sybase Unwired Platform. Identify key factors that play a role in deciding which configuration options best suit your company. View a proof-of-concept that illustrates how SAP BusinessObjects Explorer is used to display analytics on the iPad. Understand how the functionality of the application is retained, despite modifications necessary to accommodate an iPhone or iPads unique screen size and navigation controls.
Two apps are better than one: CSCs strategy and project plan for simultaneously deploying mobile CRM and BI functionality
Quentin Fisher, CSC Hear CSC candidly share successes, war stories, and lessons learned from its own SAP CRM Mobile Sales and SAP BusinessObjects Mobile BI implementation. Learn how CSC designed and rolled out a mobile solution that was tightly integrated with the companys existing CRM and BI processes. Find out which functionality CSC started with and how it dealt with challenges of deploying both mobile applications simultaneously. Gain insight into the benefits CSC has realized, including faster, more accurate data capture, KPIs and reports. Come away with important advice for addressing the unique staffing, skill set, and integration challenges of a multiple mobility apps being implemented at once.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
13
Live Demo
Mobilizing reports, analytics, and BI functionality from SAP on the BlackBerry PlayBook
Ed Bourne, Research in Motion Learn how to extend your organizations existing SAP business intelligence content to the BlackBerry PlayBook. This session will examine and walk you through best practices, key architecture considerations, and design methods required to transition existing dashboards, SAP Crystal Reports, SAP BusinessObjects Explorer or SAP BusinessObjects Mobile BI analytic applications to the PlayBook. Hear how to configure your devices to enable BlackBerry push technology that constantly updates data, enabling you to make better, faster decisions. Find out how the Sybase Unwired Platform integrates with the PlayBook, and determine whether and how it could improve data management and security. Take home a quick reference guide that outlines key differences in configuring business intelligence applications for BlackBerry smartphones as compared to the BlackBerry PlayBook.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 5
14
Lessons and best practices from customers running SAP applications on the iPhone and iPad
Engage in an interactive discussion with peers and find out how they are successfully running and managing SAP mobile applications on the iPhone and iPad. Get answers to questions such as: How do I activate the Apple Push Notification Service on my device? Do I need to leverage the Sybase Unwired Platform to build custom mobile solutions and extend existing enterprise information and applications to an iPhone or iPad? What is the most effective way to connect the iPad and iPhone connect to an SAP ERP server? Gain new ideas and perspectives and explore workarounds for overcoming some of the limitations that Apple devices present.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 6
15
Mobilizing reports, analytics, and BI functionality from SAP on the BlackBerry PlayBook
Ed Bourne, Research in Motion Learn how to extend your organizations existing SAP business intelligence content to the BlackBerry PlayBook. This session will examine and walk you through best practices, key architecture considerations, and design methods required to transition existing dashboards, SAP Crystal Reports, SAP BusinessObjects Explorer or SAP BusinessObjects Mobile BI analytic applications to the PlayBook. Hear how to configure your devices to enable BlackBerry push technology that constantly updates data, enabling you to make better, faster decisions. Take home a quick reference guide that outlines key differences in configuring business intelligence applications for BlackBerry smartphones as compared to the BlackBerry PlayBook.
Lessons and best practices from customers running SAP applications on BlackBerry devices
Come to this special moderated networking session to find out how other SAP customers are bringing new and innovative mobile applications to their BlackBerry devices. Gain insight into the requirements for configuring and troubleshooting SAP applications that run on these devices. Engage in a discussion about how your peers are integrating their BlackBerry devices with a variety of back-end data sources. Hear how others are effectively managing both the security and device management specifications of their BlackBerry devices. Examine key differences between deploying mobile apps to BlackBerry with or without the Sybase Unwired Platform.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 7
16
Design SAP mobile applications for tablet devices that your users will love
Mukul Nagle, Deloitte Attend this session for detailed instruction on how to more effectively design user-friendly mobile SAP applications for tablet devices, such as the Apple iPad or Motorola Xoom. Find out how mobile tablet usability differs from Web usability and how to best work this into your application design process. Learn what steps you can take to speed up the design and development process for a mobile application, such as identifying the one goal that you want your application to achieve, and then designing your application to support that single purpose. Identify steps you can take to optimize your Web sites for a tablet device, including updating your HTML code. Take home a list of examples and references for designing your next mobile application on a tablet device.
Lessons and best practices for running SAP applications on Android devices
Come to this special moderated networking session to find out how other SAP customers are bringing new and innovative mobile applications to their Android devices. Gain insight into the requirements for configuring and troubleshooting SAP applications that run on these devices. Engage in a discussion about how your peers are integrating their Android devices with a variety of back-end data sources. Hear how others are effectively managing both the security and device management specifications of their Android devices.
Best practices to rapidly prototype mobile applications that engage users and drive value
Adolf Allesch, IBM Step through a fast and effective method for prototyping mobile applications and identifying usability results. Understand important differences between applications as they are experienced in your SAP system versus a mobile device. See how these differences necessitate a different application design approach for mobile devices than you may have utilized in your SAP system. Explore a proven prototyping methodology that will allow you to design more innovative mobile solutions that fully engage your end users. Identify the context, key roles, channel interaction and touch points needed to create a successful mobile application prototype. Find out how to integrate device-based sensors for ease of use and more detailed insight into your event-based data. Explore create once, publish anywhere, a new and evolving mobile application development concept that allows you to keep up with changes and innovations in the mobile arena. Take home mobile design patterns that support create once, publish anywhere strategy guides for pattern-based mobile application development.
Point solutions versus a mobile enterprise application platform (MEAP): How to create a MEAP strategy
Peter Mitchelmore, SAP This session provides expert guidance for formulating a mobile enterprise application platform (MEAP) strategy using the Sybase Unwired Platform. Find out how a MEAP differs from the use of point solutions, and understand the benefits and tradeoffs of each approach. Learn how to use Sybase Unwired Platform as a MEAP for developing mobile SAP applications that are securely connected to your back-end data sources. Find out how developers can use Sybase Unwired Platform to design applications once that can then be deployed to multiple mobile devices. Gain insight into how a MEAP can help you securely manage multiple devices, networks, and user groups.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
17
Selecting the right mobile devices for use in an SAP environment: Integration, maintenance, and custom development considerations
Jim Cameron, ExpertIG Explore, in detail, the major mobile devices on the market today and what they offer in terms of usability and integration with SAP systems. Examine the benefits and tradeoffs of accessing SAP applications via these devices. Weigh the pros and cons of two different device strategies including a central device strategy that requires employees to operate on a single device, and a strategy that allows employees to choose their own mobile devices. Assess the effort and resources required to develop or customize applications for mobile devices, and understand the impact this has on device selection. Know when to choose native device support versus cross-platform development. Bolster your understanding of mobile devices for ruggedized applications, global connectivity, and other specialty needs. Explore the integration capabilities between your SAP landscape and individual devices. Step through a comprehensive list of help desk and technical support requirements, and understand what is expected of the company versus the user. Take home a sample survey to determine the current device capability and requirements of your existing users.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
Track 8
18
Lessons from the field: How bestrun organizations effectively manage their mobile devices
Quentin Fisher, CSC Benefit from the real-world experiences of the management of over 160,000 mobile devices. This session walks you through key lessons learned from hundreds of mobile projects and equips you with the knowledge to better manage your mobile devices. Find out the key questions you should ask during the requirements gathering phase of your project, such as: What are the primary needs of my user population and what policies should my company be implementing? Learn how to build your security and governance structure based on these policies that meet the needs of each user segment. Understand the pros and cons of investing in a single versus multi-platform solution, and get expert guidance that explains the impact of your choice on IT resource, time, and cost.
Top 10 governance and risk management considerations for your mobile project
Daniel Maycock, Slalom Consulting This session draws on real-life experience from dozens of projects and explains the 10 most critical governance and risk management steps and tasks. Find out why its so important to develop a governance plan for mobile tools to ensure that your devices are authorized to access network resources. Get tips for defining unique policies for different types of mobile workers, ensuring that only the proper workers have access to sensitive company information. Learn how to include a provision that allows your organization to remotely wipe the device of all information in the event that it is stolen or lost. Learn why mobile security extends beyond just the mobile device, and how a proactive approach towards mobile security can help your enterprise as a whole.
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
19
For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700
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For more information and to register, visit www.sapmobile2012.com or call SAPinsider at +1-781-751-8700