ZebOS Server Routing Suite Product FAQ

IP Infusion Product FAQ

General Information
Q. What is the ZebOS Server Routing Suite (SRS)? A. The ZebOS Server Routing Suite is an advanced routing solution for servers and appliances. Targeted at enterprises, telecommunication companies and service providers, the ZebOS Server Routing Suite provides dynamic route updates, high availability, route monitoring, and flexible integration with other server applications. ZebOS SRS supports a broad range of IPv4 and IPv6 routing, switching, and multicast protocols and features an industry-standard command line interface. IP Infusions intelligent networking software is one of the most reliable, widely used, and fullfeatured enhanced IP service solutions available today. Q. What operating systems does ZebOS SRS support? A. ZebOS SRS currently supports Linux 2.4.x, Solaris 2.8 and FreeBSD 4.4 - 4.6. IP Infusion plans to support additional operating systems in the future. Q. What is the pricing and availability for ZebOS SRS? A. IP Infusion offers the following ZebOS SRS suites for Linux, Solaris, and FreeBSD systems:

Q. What support services are available for ZebOS SRS? A. IP Infusion offers a portfolio of technical support services for the ZebOS Server Routing Suite. IP Infusion provides annual site support and per incident support programs. IP Infusions technical support team is comprised of highly skilled network and routing engineers with expert knowledge of IP infusions IPv4 and IPv6 routing, switching and multicast protocols. ZebOS SRS support services include:

Registered access to IP Infusions web-based technical assistance site. Access to IP Infusions PVCS call tracking system. Using PVCS, you may request technical support and check the status of your cases.

Product documentation and troubleshooting information Software maintenance releases.

Please see the Support section of the IP Infusion web site for more details on our support services. Q. If I am a ZebOS SRS customer, how do I get the latest software release? A. IP Infusion is committed to providing software enhancements and maintenance releases to meet our customers current and future requirements. If you purchase an annual site or per incident support contract, you will receive software maintenance releases. If you purchase a site support contract, you will also receive any major software upgrades in addition to maintenance releases. If you are not covered under a site support contract, you may purchase ZebOS SRS upgrade licenses to upgrade your current ZebOS SRS software to the newest software release. Q. How is the ZebOS Server Routing Suite architected? A. IP Infusion's routing protocols are built on top of the ZebOS Network Services Module (NSM) which provides route table management, route conversion, and route

IPv4 suite - RIPv1, RIPv2, OSPFv2 and BGP-4 protocols IPv6 suite - RIPng, OSPFv3 and BGP-4+ protocols

IP Infusion offers the following suites for Linux 2.4.18 systems:

MPLS-VPN suite - RIP OSPF BGP BGP-VPN extensions, , , , LDP switching, and an MPLS Ethernet forwarder patch. PIM-SM suite - PIM and PIM-SM multicast kernel substitution files. The IPv4 suite is a prerequisite for PIM-SM.

Q. What documentation is provided with ZebOS SRS? A. IP Infusion provides an extensive set of documentation, including a ZebOS SRS Installation and Management Guide, a ZebOS SRS Configuration Guide, and comprehensive command reference guides.

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redistribution. Its scalable, modular architecture allows all of the routing protocols to operate independently, enabling new routing protocols to be added or upgraded without affecting other routing processes. Service providers have adopted MPLS, or Multiprotocol IP Infusions management interface centralizes the configuration of all of the routing protocols through an integrated command line interface. In addition, all configuration settings are saved to a single configuration file. Label Switching, technology because it offers many benefits for core networks. MPLS combines the simplified forwarding of Layer 2 switching with the scalability and intelligence of Layer 3 routing. It provides greater reliability under all network conditions and offers faster forwarding performance than typical Layer 3 routing. But the greatest advantage of MPLS is the additional services that it enables, such as Traffic Engineering and Virtual Private Networking (VPN). MPLS-VPN allows service providers to build and provision affordable VPNs across their IP backbones. Managed VPN services provide high-margin incremental revenue for service providers. And MPLSVPNs offer greater scalability than frame relay or ATM by allowing new VPN networks to be easily meshed together. MPLS-VPNs can support multiple QoS classes to ensure greater reliability for sensitive streaming data, VoIP and video traffic. , Q. Does ZebOS SRS support multicast? A. Yes, IP Infusions Protocol Independent MulticastSparse Mode (PIM-SM) routing suite allows organizations to provision scalable multicast routing on standard servers and appliances. The PIM-SM suite supports Static Rendezvous Point configuration, Reverse Path Forwarding algorithm, rooted multicast delivery trees, IGMPv2, neighbor discovery, Bootstrap Router election, Candidate-RP advertisements, and SNMP management support through PIM-SM MIBs. It also provides a flexible, inexpensive way for organizations to deploy a PIM-SM multicast network or to support PIM-SM pass-through on firewalls or other network devices. PIM-SM routes multicast packets to selected groups provides MPLS-VPN switching and distributes content efficiently across wide area networks. suite also includes BGP-VPN extensions and an MPLS Ethernet Forwarder module. The MPLS-VPN suite is available for Red Hat Linux 2.4.18 systems.

ZebOS Server Routing Suite Technology

Q. What RFCs does the ZebOS SRS support? A. IP Infusion is committed to supporting the latest Internet Engineering Task Force (IETF) standards to ensure interoperability with other routing vendors. Please see the following list of IETF RFCs and RFC drafts supported by ZebOS SRS. Q. Does ZebOS SRS support IPv6? Why is IPv6 important? A. Yes. IP Infusion provides robust implementations of OSPFv3, BGP-4+, and RIPng and supports native IPv6 and IPv4/IPv6 dual routing stack solutions. IP Infusion's routing products were designed from the ground up to support both IPv4 and IPv6, so the IPv6 routing protocols utilize memory and processing resources efficiently and they can seamlessly communicate with IPv4 routing protocols and with other IPv6 routing protocols. IP Infusion's robust IPv6 routing solution allows organizations to evaluate and deploy IPv6 routing without purchasing dedicated equipment or disrupting their production networks. Internet Protocol version 6 (IPv6) is the new IP address standard recommended by the Internet Engineering Task Force (IETF) to replace the current IPv4 standard. IPv6 resolves several limitations present in todays IPv4 address standard: IPv6 increases the number of available IP addresses, improves mobile IP support, and adds new authentication, encryption, and QoS capabilities. Q. Does ZebOS SRS support MPLS-VPN? Why is MPLSVPN important? A. Yes, IP Infusion capabilities to ZebOS SRS customers. The MPLS-VPN suite includes LDP switching and RIP OSPF and BGP routing. The , ,

ZebOS SRS Product FAQ

Q. How does IP Infusion test the functionality and interoperability of the ZebOS Server Routing Suite? A. IP Infusion extensively tests ZebOS SRS on Solaris, Linux, and FreeBSD servers and appliances. IP Infusion performs thorough interoperability testing using IXIAs ANVL conformance testing equipment and performance testing using IXIAs performance testing tools. IP Infusion also tests interoperability between ZebOS SRS and routing equipment from leading routing equipment vendors. IP Infusion submits its full suite of routing protocols to the University of New Hampshire InterOperability Labs and participates in MPLS and IPv6 testing and interoperability conferences. IP Infusions sales managers can provide detailed performance analysis reports upon request. Q. Does ZebOS SRS include SNMP MIBs and SNMP traps? A. Yes, ZebOS SRS supports SNMP management through IETF compliant SNMP MIBs. SNMP set, get, and get_next have been implemented for RIP OSPF BGP and PIM-SM , , , routing protocols. SNMP get and get_next has been implemented for the LDP switching protocol. In addition, BGP and PIM-SM support SNMP traps. Q. Why arent my configuration settings being saved when I restart ZebOS SRS? A. There are two typical reasons why you may lose your settings when you shutdown and restart the ZebOS SRS application. If you do not save your running configuration to the startup configuration, then any changes will be lost when the application is stopped. To save your running configuration, type "write copy running-config file write , memory or startup-config from the The stop script commands are similar to the start scripts. For example, the ./stop-sh all command will stop all routing daemons and the SNMP agent. Please refer to Chapter 6 of the ZebOS SRS Installation and Management Guide for more information. To start a routing suite, type ./start-sh <server suite> where <server suite> is ipv4, ipv6, mpls-vpn or pim-sm. To start an individual routing daemon, type ./start-sh <protocol daemon> where <protocol daemon> is nsm or bgpd or any other routing daemon. Be sure that nsm has been started before starting individual routing daemons. To start all routing protocols, log into the ZebOS SRS system as a root user and type: ./start-sh all This . will start all routing daemons and the SNMP agent.

Troubleshooting and Technical Information

Q. I just installed ZebOS SRS. Why dont I have a ZebOS configuration file? A. The ZebOS Server Routing Suite does not include a default configuration file. To create an initial configuration file, log into the ZebOS command line interface. Then type write config Either of these commands will save the running . file or copy running-config startup-

privileged executive mode in the CLI. If you have saved your configuration to the ZebOS.conf file in the /usr/local/etc directory, but the configuration is not loaded when you launch the routing daemons, then you may be launching the daemons incorrectly. The start-sh script, the recommended method to launch ZebOS SRS, will automatically load the configuration settings. If you wish to start the routing daemons manually, then you must enter the command ./vtysh -b after starting the daemons. This command will load the configuration settings from the ZebOS.conf file into the routing daemons.

configuration to a ZebOS.conf file in the /usr/local/etc directory. Q. How do I start and stop the ZebOS SRS software?

A. ZebOS SRS includes start-sh and stop-sh scripts that launch and kill the ZebOS SRS routing daemons. These scripts are saved to the /usr/local/sbin directory during installation. Note: Do not move the routing daemons from their default location /usr/local/sbin.

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Q. How do I access the ZebOS SRS command line interface? A. You can access the ZebOS SRS CLI through a standard Telnet or SSH session. For Telnet access, type "telnet <ZebOS server IP address> Be sure that the Telnet . service is installed and enabled on the ZebOS SRS server. Also verify that the Telnet service, TCP port 23, is not blocked by a firewall application on the ZebOS SRS server. Before you log into the command line interface, you must define a VTYSH username and password. The VTYSH user account is created when you first install the ZebOS SRS software. You can also manage ZebOS SRS through the VTYSH daemon. To start VTYSH locally, type ./vtysh from the /usr/local/sbin directory. The VTYSH daemon will launch the ZebOS SRS command line interface. Q. When I change my systems IP settings through the kernel, the changes are not recognized by ZebOS SRS. What should I do? A. ZebOS SRS has the ability to periodically check the IP settings of the system. To enable periodic system checking, type if-arbiter from the configure mode in the CLI. If a network interface is modified through the kernel, then the if-arbiter facility will detect the change and update the ZebOS SRS configuration. 2004/01/28 15:15:16 RIP: Unable to obtain license manager library If you have just installed the software, you may see an error message similar to the following: /usr/local/sbin/ipilc:License file cannot be found or opened 2003/01/28 15:04:34 RIP : Unable to initialize license manager library. If you see this message, then the routing daemon could not find the ipilc file. The install script copies the license key file to the /usr/local/sbin directory. If you deleted the license key file or did not use the install-sh script to install ZebOS SRS, then be sure to copy the ipilc file from the unzipped ZebOS SRS tar file to the /usr/local/sbin directory. For evaluation customers, the trial will expire after 30 days. When you try to start ZebOS SRS, if you see the following error message, then your 30-day trial has expired. Q. Why do I see a license manager error when I try to start ZebOS SRS? A. The ZebOS SRS software includes a license manager. When the ZebOS SRS software is installed, an ipilc license key file is copied to the /usr/local/sbin folder.

Copyright 2003 IP Infusion Inc. All Rights Re served.

IP Infusion Inc. 111 W. St. John Street Suite 910 San Jose, CA 95113 tel: 408.794.1500 fax: 408.278.0521
marketing@ipinfusion.com www.ipinfusion.com

ZebOS is a registered trademark , IP Infusion and the ipinfusion logo are trademarks of IP Infusion Inc. All other brands or product names are trademarks or registered trademarks of their respective holders. All specifications within this document are subject to change without notice. Part N o. 0200007 - 4/ 2003