Sample of a System Flow Chart which integrates ISO/TS 16949, ISO 14001 and Customer-specific Requirements

These boxes have been added to demonstrate the integration of respective requirements into a singular document. They are not a mandatory component of your procedures:

ISO/TS 16949
Color Key:

ISO 14001
General Motors Customerspecific requirements

SOP-0001 Internal Audit

ISO/-16949 Technical Specification ISO-14001 Environmental Standard General Motors Customer-specific requirements Applicable Safety Regulations ABC Company Operating System Electronic Audit Database

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4.1 General Requirements (Q.M.S.) 5.5.2 management Representative 8.2.2 Internal Audit 4.3.2 Legal and Other Requirements 4.4.1 Structure and Responsibility 4.5.1 Monitoring & Measurement 4.5.4 Environmental Management System Audit (a) 1,2 1.0 Scope (G.M. certification scope)

4.1`.10 Internal Auditor Qualifications Trained Internal Auditors List Training Records

Management Representative oversees the maintenance of the Business Operating System (per SOP-0002 Control of Documents and Records) and the implementation of the internal audit at planned intervals, to verify and ensure compliance to company, customer, legal, regulatory, and reference standard requirements
(ISO/TS 16949 and ISO 14001)

Changes to the Operating System generated by subscription to new standards, and/or changes in reference standards and requirements Updates to SOP-0001 Internal Audit

Lead Auditor updates Trained Internal Auditor List

Trained Internal Auditor List (RECD000002)

Trained Internal Auditors (Rec_____) Independence of Activities Matrix (Rec-____)

Yes

Trainee qualified?
Training Requirements Training Materials for: ISO/TS 16949 ISO 14001 G.M. -specific Requirements

No

- Lead Auditor 4.4.2 Training maintains multi-disciplinary team of qualified auditors (Rec-____ Trained Internal Auditors) and ensures that the Team is an adequate cross-sectional representation of the company to ensure impartiality and objectivity of audit Updated Trained Internal

6.2.2.2 Training 8.2.2.5 Internal Auditor Qualification

Auditors Record Independence of Activities Matrix Record

Human Resources Department conducts or arranges for suitable Internal Auditor Training to meet qualification criteria, verifies qualifications & records training (per SOP-0006 Human Resources Employee Empowerment)
Certificate of completion Employee Training Records

Department Managers identify suitable candidates to receive Auditor Training

No

Are there enough qualified auditors to ensure impartiality?

Yes
Trained Internal Auditors Record (Rec-____) Independence of Activities Record (Rec-____) Internal Audit Schedule (Rec-______) Status & Importance Log (Rec-_____) Action Plans from Management Review Internal Audit Check List (Electronic Audit Database) ISO/TS-16949 Technical Specification ISO 14001 Requirements G.M.-specific requirements ABC Company Operating System Non-conformance Records Customer complaints Previous Audit Records 8.2.2.1 Quality Management System Audit 8.2.2.4 Internal Audit Plans 4.4.2 Training 4.5.4 Environmental Management System Audit

Lead Auditor - annually plans and develops an Internal Audit Schedule (Rec-____) and Audit Check List (Rec-____) per WI-____ Internal Auditing of the ABC Company Operating System and ensures: All operating processes across all shifts are audited the status and importance of the processes and customer complaints is considered in determining the audit frequency of individual areas (Rec-____ Status and Importance Log) the results of previous audits are considered auditors are qualified (per Trained Internal Auditors List) and do not audit their own work Internal Audit Schedule (per Rec-_____ Independence of Activities)
Audit Check List

No

Internal Audit Schedule Audit Check List AIAG Quality System Assessment ISO 14001 Standard ISO/TS-16949 Technical Specification ISO 14001 Requirements G.M.-specific requirements ABC Company Operating System

Management Representative reviews Internal Audit Schedule & Audit Check List to ensure audit scope is comprehensive, frequency is adequate, and objectivity and impartiality of the auditors is maintained Approved Internal Audit Schedule
Approved Audit Check List

Audit Plan & Audit Check List approved?

4.2.4 Control of Records 4.5.3 Records 4.1.2 Records Retention Internal Audit Check List Record Internal Audit Summary Summary of Documents and Records Reviewed Record

Internal Audit Schedule Internal Audit Check List

Yes

Lead Auditor reviews audit records with Internal Audit Team and compiles and summarizes results of audit Internal Audit
Summary Report

Lead Auditor and Internal Auditors implement Audit Plan (per WI-____ Internal Auditing of the ABC Company Operating System), ensuring that records of audits are maintained
Internal Audit Check List Record Internal Audit Interview Summary Record Summary of Documents and Records Reviewed

Sample Integrated Business Operating System - Flow Chart

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SOP-0001 Internal Audit - Revision 1

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