Supporting the mobile lawyer

6 March 2012

KING & WOOD MALLESONS Felicity Badcock, Head of Knowledge Management

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Supporting the mobile lawyer

Cover
Uptake of mobile devices Mobile device use by lawyers King & Wood Mallesons case study The role of KM Whats next?

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Rapid uptake of mobile devices

Mobile device ubiquity
Apple has created a

The number of mobile subscriptions in Australia exceeds the number of people in Australia

genuine desire for a more tactile, armchair-computing experience. Gartner expects 64 million tablets to be sold worldwide this year, and more than 100 million next year.
Juliette Garside,The Age, November 2011

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Rapid uptake of mobile devices

Enterprise mobile
Managers with iPads 51% always use the device at work 40% sometimes use the device at work 79% use the device when outside the office
Source: Peter Burrows, Bloomberg, February 2012

92% of Fortune 500 companies are testing or deploying iPads

Jordan Golson, MacRumours, October 2011

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Rapid uptake of mobile devices

Enterprise mobile
More than 7,000 business focused iPad apps Many are mobile versions of desktop apps
A growing number of companies from GE to IBM to Standard Chartered are building customized corporate apps.
Michal Lev-Ram, CNN Money, June 2011

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How are lawyers using mobile devices?

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Mobile device use by lawyers

US lawyers
90% use a smart phone for work Between 40% and 56% use tablets for work
Firms are under pressure from lawyers to use devices such as iPads and smart phones at work
Daniel Pollick, DLA Piper International CIO, Legal Week, November 2011

Source: ALM Legal Intelligence Mobile Technology Survey The American Lawyer, November 2011 Source: 2011 Apple in Law Offices Survey SLAW, December 2011

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Mobile device use by lawyers

Mobile phone devices in use at law firms
BlackBerry OS iPhone Android OS Windows Mobile Palm Pre/Pixi Palm OS Nokia OS Symbian OS 91% 80% 60% 25% 7% 5% 2% 2%

Source: ILTA 2011 Technology Survey, October 2011

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Mobile device use by lawyers

Tablet devices in use at law firms
iPad None BlackBerry Playbook Motorola Xoom Samsung Galaxy Tab HP Slate Other 74% 25% 9% 6% 4% 2% 1%

Source: ILTA 2011 Technology Survey, October 2011

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Mobile device use by lawyers

Benefits of mobile technology for law firms
Increased flexibility Better client service Increased productivity Improved access to data Better collaboration Cost savings Other 91% 87% 83% 69% 42% 10% 1%

Source: 2011 Am Law Tech Survey

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Mobile device use by lawyers

Apps

AustlII case law and legislation

Dragon dictate digital dictation

GoodReader PDF reader

Skype vid con, IM etc

iBooks ebooks

Kindle Kindle ebooks

Autonomy WorkSite documents and emails

Flipboard social media

Numbers spreadsheet

NewsRack RSS Reader

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King & Wood Mallesons case study

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King & Wood Mallesons case study

Innovation
Agility, adaptability and mobility While some firms are playing with iPad apps, others have decided that the key is to provide full mobility of data to their legal teams
Mary Abraham, Counsel, Debevoise & Plimpton LLP, September 2011

The ability to adapt to a changing environment by recognising where change is needed and making those changes quickly and effectively

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King & Wood Mallesons case study

Support for iPhones and iPads
680 iPhones 150 self-funded iPads

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King & Wood Mallesons case study

How are our lawyers using tablets and smart phones?
Mail - work and personal Calendar - work and personal Web browsing iBooks - legislation PDFs - legislation Apps - AustlII Dictation - Dragon dictation Communications - Skype, Viber Documents - Connect app Matter, client and people data - Connect app
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King & Wood Mallesons case study

What are the benefits of using an iPad for work?
Easy access to everything that is needed Easier to use and read than an iPhone Light weight and small enough to carry Alternative to a laptop when travelling Apps such as Skype and Viber allow calls at little or no cost Ability to combine work and personal calendars, contacts and email Connects via WiFi or 3G

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King & Wood Mallesons case study

Connect iOS app
Desktop functionality Superior user experience Native iOS App Available from the App Store Secure infrastructure Fast data delivery

Connect enables a more nimble and responsive service offering to the firms clients.
Gerard Neiditsch, Executive Director Technology, King & Wood Mallesons

A live window into the firms critical business information

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King & Wood Mallesons case study

Connect iPad and iPhone app
Calendar Contacts Presence Matters Clients Financials Documents Phone control Search
Partner, King & Wood Mallesons

I have found Connect very useful. It is a very quick reference to recent documents that I have dealt with.

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The role of KM

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Role of KM
KM
Business requirements Feedback KM content Legal Project Management Digital media and ebook strategy

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Role of KM
ebook survey of iPad users
87% of respondents read ebooks on their iPads

Which ebook reader do you use?

What kind of ebook content do you read?

Books for pleasure Professional reference materials, eg legislation Professional texts 35% 30% 18%

Would you prefer an ebook instead of print for core legislation such as The Corporations Act?
No Yes 62% 38%
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Role of KM
ebooks

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Next

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