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Maint of batteries:

Comprehensive maintenance programs with a monthly inspection, and more rigorous quarterly and annual checks. Retorquing all connections, as required Load testing Cleaning the battery area, as required Causes and solutions for a beeping APC UPS Answer: UPSs are generally installed and placed in places not easily seen by a user (i.e., under a desk, in a wiring closet, etc). Therefore, in order to provide proactive warnings of changing UPS and power conditions to users, APC's UPSs have audible tones. An occasional single beep from the UPS is normal UPS operations This means that the UPS is protecting the load. Otherwise, the Back UPS PRO has 4 different alarms: 4 Beeps Every 30 Seconds (the amber On Battery LED will be illuminated) This alarm indicates that the UPS has transferred from On Line operation to On Battery operation. The Battery Power Supplied outlets are now battery powered. If the input voltage is determined to be unsafe for your computer equipment, the UPS will transfer to On Battery. The alarm will stop once the unit returns to On Line operation. Occasional transfers to On Battery should not be a matter of concern, but rather, should be considered normal operation. The UPS is trying to provide clean, safe, and reliable power. Note: If the power disturbance is brief, you may only hear the unit beep once or twice. Continuous Beeping (the amber On Battery LED will be illuminated) This alarm indicates that the UPS has reached a Low Battery condition and will soon shutdown. The UPS can only operate on battery for a limited amount of time. In order to protect the unit's batteries from discharging too much, the UPS will shutdown and turn off its output. To warn you that the unit will soon shutdown, the UPS will sound this alarm 2 minutes before actual shutdown. With optional Power chute Plus software, 2 minutes can be changed to 5, 7, or 10 minutes to give you more of a warning of impending shutdown. If you hear this tone, you should immediately gracefully shutdown your operating system to prevent data loss or corruption. Note: This graceful shutdown will occur automatically if Power chute PLUS software is being used. Constant, Solid Tone (the red Overload LED will be illuminated) This alarm indicates that the UPS has detected an Overload condition. If this alarm is sounded, try removing non-essential equipment. The alarm will remain until the load is reduced. To determine if your UPS is capable of handling the equipment you want to protect, visit APC's Sizing Guide at www.apcc.com/sizing. Continuous Beeps for One Minute; Repeated Every 5 Hours (Replace Battery LED will be illuminated) This alarm indicates that the UPS has failed its Self-Test of the battery. The unit will continue to sound this alarm until the unit passes the test. Try to let the unit charge for a few hours and then perform another Self-Test (Press and hold the on/off button until the second 'chirp', then release). One of two scenarios will occur:

1. If the red light goes off, then the UPS has passed it's self test. Leave the unit connected and continue using it. By default, the UPS will perform a self test again within two weeks. If the UPS fails the test again within two weeks, then you will need a new battery. 2. If it fails the self test after charging and the unit is still in-warranty then call us to speak with one of our customer support team members at 866-883-9200

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