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RICK WHISTLER

Address: Fort Worth, Texas 76179 Phone: 682-777-8407 E-mail: rickwhistler123@yahoo.com

~ Director of Operations ~
Highly accomplished, creative, and performance-driven professional, with proven record of success in ensuring efficient and profitable business operations with increasing revenue through business process and employee management. Exemplify strong background in human resource management, business planning and goal setting, and inventory management; complemented with proficiency in reviewing marketing results and averaging issue time of new business applications and transfers. Equipped with strong competence in problem management, quality management, cross-functional teamwork, multi-site operations, TQM/ISO, high performance team development, and customer service. Demonstrate keen attention to process and an innate desire to provide proactive support in attaining corporate objectives. CAREER OVERVIEW Operations Administration Provided continuous leadership and guidance to the entire company operations along with the implementation of a structure required to take a small individually owned startup company to a new paradigm Streamlined operations to guarantee continuous improvement of all major metrics during 4 record growth years and 1 severe downturn year Oversaw the entire functions for national distribution, including all operational aspects of an 800,000 square-foot facility, company truck fleet, and third party transportation budget Business Improvement Spearheaded all distribution aspects of new product introductions Drove the transition during the sale and merger with a competitor by proficiently handling sales, finance, and operations Financial Management Applied expertise in ensuring service, P&L, and operational effectiveness of 3 US distribution facilities, for an electronics component distributor with 300,000 active stock keeping units (SKU) supporting an aggressive sales growth approaching $1B in annual sales Initiative and Ingenuity Administered regional and national DRP issues along with supply chain management between customers, producing plants, and third party logistics network Leveraged superior interpersonal skills in collaboratively working with field sales to provide effective resolutions to issues and improve customer supply chain Demonstrated versatility in assuming various functions in production, packaging, distribution, and customer service PROFESSIONAL EXPERIENCE AND HIGHLIGHTS TTI INC. Fort Worth, TX Director of Operations and Continuous Improvement

2007 2012

Led efforts in improving order accuracy results, reducing errors as a PPM measurement by 50% to 350 PPM at newest sites, while achieving an annual average of 150 PPM for the established DC Played a pivotal role in consistently attaining timeliness goals of 99.94% at DCs and 98.7% corporately as well as in meeting budget costs for 4 years and lowering total per-line operating cost from 2009 to 2011 Adopted pioneering ideas in the design and implementation of DC automation while sustaining daily business with in the same site with a 30% growth rate Oversaw the successful employment of a 5S program Performed expanded roles and eliminated redundancy, which resulted in the reorganization and reduction of the size of the Operations Management Team by 33% 1|Page

RICK WHISTLER
Address: Fort Worth, Texas 76179 Phone: 682-777-8407 E-mail: rickwhistler123@yahoo.com SOL-LER MANUFACTURING / ADVANCED METAL COATINGS Watsontown, PA Vice President

1997 2006

Attained 500% growth in 4 years through application of diversified sales and operational capabilities Chosen over peers to serve on the Board of Directors of the new parent company Obtained numerous accolades and commendations, including the Supplier of Year award from True Temper Hardware and Playworld Systems Established and maintained strategic alliances with customers and implemented JIT delivery processes Administered the transfer of production from one facility to another after a serious fire CANDLE CORPORATION OF AMERICA Chicago, IL ADVANCED METAL COATINGS Watsontown, PA Independent Consultant 1996 1997 Played an instrumental role in the successful implementation of improved order fulfillment plan, resulting in the vast reduction of backorders Oversaw the entire phases of general organization development and operational planning for AMC, which led to being offered to join the company AMERICAN HOME FOODS Milton, PA Director of Logistics

1994 1995

Assumed a lead role in delivering logistical support for a record sales year of $1B on budget and on time Rendered keen oversight to the successful negotiation of a new 6-year union labor agreement PROCTER & GAMBLE COMPANY Sacramento, CA Logistics Manager

1988 1994

Directed well-planned strategies for the successful startup of 5 regional DCs using 3PL providers Made major contributions in increasing inventory turns from 12 to 52 per year at west coast site Implemented intermodal shipping that resulted in notable savings of $1M in freight costs Took part in saving $100M in annual interplant damage costs nationally as well as in improving deliveredon-time results to 99% PROCTER & GAMBLE MANUFACTURING COMPANY Long Beach, CA Supervisor, Planning, Packaging, and Warehouse Management

1981 1988

Performed well as member of cross-functional teams handling TQM and work system design Supervised team on high-performance work system design and implementation to convert a traditional union plant into higher performance organization Demonstrated proficiency in serving as facilitator and trainer for P&Gs total quality management process EDUCATION Bachelor of Arts in Business Administration NATIONAL UNIVERSITY San Diego, CA PROFESSIONAL AFFILIATIONS Member, Council of Supply Chain Management Professionals (CSCMP) Former Board Member, Manufacturers Business Development Network Former President, Milton Chamber of Commerce Former Board Member, Ben Franklin Technology Partners, NET Pennsylvania 2|Page

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