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ASHOKKUMAR P TSM ADMINISTRATOR CAREER OBJECTIVE

E-Mail:pashokkumar@live.in Phone: +91- 9611058659

To be an innovative professional in the most challenging position with an organization that provides many opportunities to learn and to contribute. I would like to shoulder higher responsibilities for mutual benefit of self and the organization. PROFESSIOANAL EXPERIENCE 4.5 Years of total IT Experience as TSM Administration and Desktop Support Engineer Working as a TSM Administrator with Wipro Infotech Bangalore as a client (Dec 2008 to till date) Worked as a Desktop Support Engineer with Wipro Infotech Bangalore (Sep 2007 to Nov 2008)

PROFESSIOANAL SUMMARY Worked on Installing, Configuring and troubleshooting of TSM Servers, Client related issues Worked on Installing and Configuring B/A clients as per client requirements Library management, maintaining scratch volumes and log monitoring daily basis Working knowledge on TSM design, implementation, Upgradation, administration and troubleshooting of Tivoli Storage Manager Server and Clients on Windows and Unix platforms Reconfigure and redefine the Library, Drives, and Paths if required

ACADEMIC PROFILE B.E in COMPUTER SCIENCE AND ENGINEERING, under Anna University-Chennai KEY SKILLS Backup Tools Server OS Hardware : : : Tivoli Storage Manager 5.3, 5.4, 5.5, TDP Oracle Windows 2000/2003 IBM 3584 / 3583 Libraries Migration, Reclamation, Collocation, Backup STG, Backup DB, DRM, LAN FREE, Bad tapes, TDP-Oracle.

Familiar TSM Concepts:

WORK EXPERIENCE - Present Present Role : TSM ADMINISTRATOR Company : Wipro Infotech - Bangalore

Job Profile: Performing Server health checks using Query commands Monitoring the backup schedule process using query commands Migrating from one backup pool to another pool Defining and managing storage pools in line with standards Defining and maintaining retention policies view management classes monitoring backup server environment Concepts of Migration, Reclamation, Backup DB and backup storage pools Ensuring that backup server tape drives and library problems, including halting and/or restarting the backup server software application Installing and configuring of storage agent for LAN free backup LAN free backup configuration and troubleshooting DRM using Tivoli Storage Manager and tape library / Tape drives DLT/LTO/3584 Knowledge on the Disaster Recovery Management (DRM) Periodically check the logs generated by Day to Day tasks to ensure they are running properly Assist L1 backup team and system administrators to solve/fix backup client problems Performing backup client removal /retirement as needed Provide assistance to system administrators regarding backup client software installation and configuration Provide reports on backup client events for customers Reconfiguration of Library drives and paths if needed Performing backup client removal / retirement as needed Ensure integrity of backup and performing server tuning Communicate with vendors to fix any library and hardware issues Provide reporting including, but limited to the following matrices: Success/ failures, amount of data backed up, number of tapes used, length of backups.

Previous Role : Desktop Support Engineer Company Job Profile: : Wipro Infotech - Bangalore

Attending the Helpline Tickets for Desktop, OSs and Application Related Issues Installation of Windows Operating Systems and related Application software with organizational policy compliances Managing Local User Accounts and Domain Login issues Configuring and Troubleshooting the Network Printers Installation of Antivirus and live updates in organizational level Support end users on Microsoft Operating system and MS applications Support and respond on-call site to site for desktop end users issue Creating and Maintaining Domain Users Accounts and Groups Installing , Configuring and troubleshooting MS-Outlook with exchange server Implementing Security Policies & Group Policies at Organizational level Knowledge of Installing and Troubleshooting SCCM client Configuring network ports in L2 switches Co ordinate with the team to complete critical projects client auditing Responsible for latest patch updates of Operating Systems and all Microsoft products

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