Professional Documents
Culture Documents
Maintain technical and documentation standards in delivery. Individual Rework effort should be zero/minimum High quality deliverables should be delivered on time - target 100% Schedule Adherence and Budget Deliver Value add to the customer - should be tangible and measurable in terms of increased productivity/effieciency, reduced costs etc. Timely and Correct clocking of hours in ILC/Other systems Update PD tool / IDP/ Project Assessment every 6 months Schedule adherence for all deliverables within agreed ranges of the approved project quality plans Provide innovative solutions to meet client reqmnts Create approach notes and prototypes - white papers etc as applicable Participate in client presentations Own architectural issues and technical ownership. Ensure consistency among architecture - design & development Participation in DE Reviews - contribute towards issue resolution/workaround by way of technical expertise Provide SME support across projects Work closely with infrastructure team during technical solutioning No delivery related Customer escalations Effective responsiveness to Customer requests Compliance to Quality Processes Maintain strong business control posture with zero tolerance of violations on business integrity and ethics, ITCS guidelines, IBM Security guidelines, IBM's Business Conduct Guidelines and other required guidelines. Compliance to Quality Processes & Guidelines Business Goals (What are your Delivery & Operational Excellence business goals for this assessment period? Make sure your goals align with IBM's strategy and values, your business unit and department and team goals.)
Understand IBM OPAL Standards / Project Quality Requirements, Project Documentation process (AID/Other documents/Lessons Learned/LAM/RCA etc), Project Quality Plan Compliance to IBM OPAL Standards / Project Quality Requirements, Project Documentation process (AID/Other documents/Lessons Learned/LAM/RCA etc), Project Quality Plan Excellence in teamwork Knowledge Sharing activities within the Project
Effective communication with in the team Effective execution of Knowledge Transfer to New members (induction)
Usage of assets/accelerators
Onsite Performance indicators Feedback from PM/PeM Feedback from TL/PM Feedback from TL/PM Feedback from TL/PM Feedback from TL/PM
Offshore
Band
6B
7A
7B
Feedback from PM/Evidences in the form of Presentations/mails Feedback from PM/PeM Feedback from PM Evidence in the form of mails/PM's feedback Feedback from PM Feedback from PM/mails Feedback from PM/PeM Feedback from PM/PeM Projects worked on and Projects turned around Feedback from PM Target zero/minimal Customer Escalations due to delivery issues Team Lead Feedback Target zero violations
Minumum NC's and in case of NC's work towards a detailed RCA and resolution within the stipulated timelines. Feedback from PeM/PM
Minumum NC's and in case of NC's work towards a detailed RCA and resolution within the stipulated timelines. Number of knowledge sharing activities. Effective & documented contribution required. Not just participation Number of knowledge sharing activities. Effective & documented contribution required. Not just participation Number of knowledge sharing activities. Feedback from PeM/PM
Training activities, Sharenet programs , Domain exchange programs. Evidences in the form of mails/presentation made. Effective & documented contribution required. Not just participation Recruitmnt, PD Framework, Mentoring. Effective & documented contribution required. Not just participation White Papers , Articles, Presentations & Redbooks, Intellectual Capital Mgmt (ICM) Opportunity Identification, Pre-sales Workshop, Customer briefing, customer insight Biztech, Smarter planet, developing new offerings & Innovations, industry solutions, Industry standards, Reference Architecture, Industry Bodies Team Building activities - facilitate and be involved Evidences in the form of mails/presentation made Evidences on efficiency improvement/cost savings