Krishna

MobileNo: 91-8722816991 Mail id: krishnasalesforce777@gmail.com

Professional Summary: Over 3+ Years of IT experience 1 year as an Informatica Developer and 2.3 Salesforce.com CRM Platform in various stages of Software Development Life Cycle (SDLC) including development, enhancements, deployment and maintenance of standalone object oriented enterprise applications. Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts. Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. Designed and developed Apex Classes, Controller, extensions and Apex Triggers for various functional needs in the application. Involved in Unit Testing, Test Coverage and Code Review. Experience in HTML, DHTML. Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox environments. Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components and various other components as per the client and application requirements. Employment Summary:

Working as a Software Engineer in Accenture

Till Date.

from October, 2010

Worked as an Associate Consultant 3i InfoTech from November 2008 To September 2010.

Educational Qualifications:

Post Graduation in M.C.A from BharathiDasan University in 2008, Truchi.

Technical Skills:

Salesforce Technologies

Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, AJAX, Workflow Approvals, Dashboards, Custom Objects. Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Platform (Sandbox and Production). Apex, Java Script, HTML. Windows XP/Windows 7.

Salesforce Tools Languages Operating Systems

Professional Experience: Project #1: Title Client Role Duration : Automobile Insurance. : Copic Insurance, Australia. : : Salesforce Developer. October, 2010 Till Date.

Automobile Insurance. Is an Australia global professional services and insurance brokerage firm in 2008, it had over 30,000 employees and annual revenues of $10.49billion. During that time it was successfully charged with bid rigging which resulted in settlements of close to $1b. Marsh & McLennan Companies was ranked the 221st largest corporation in the Australia by the 2009 Fortune 500 list, and the 5th largest Australia in the diversified financial industry. Responsibilities:

Designed and developed Apex Classes, Controllers, extensions and Apex Triggers for various functional needs in the application. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards. Involved in Deployment, deployed all the classes, triggers, objects, components, pages from one environment to another environment. Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Customized page layouts for Opportunity, Contacts and Accounts depending upon user Roles and Profiles.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Implemented the requirements on Salesforce.com platform and Force.com IDE Plugin using Eclipse. Customized tabs for among different business users groups and business centers. Closely working with Business users, Business Analysts and a Large Team.

Project #2: Client: TDS Telecom Role: Salesforce Developer Duration: Oct 09 TO Sep-10

TDS Telecom is a telecom and internet service provider in usa.TDS wanted to deploy a business intelligence solution, so we developed in Salesforce CRM for Customer billing analysis and sales analysis. By Using the system analysts are able to better analyze the daily and monthly bills ( customer wise, sales organization wise, product wise, service connection wise) and sales transactions (including daily, monthly reports of sales and activation reports).
Responsibilities: Implemented the requirements on Salesforce.com platform and Force.com IDE Plugin using Eclipse. Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application. Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields. Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups. Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Project #3: Project Title Client Role Environment Duration Description: Bank of Amador is a Leading Insurance and Financial Player actively in the International Market. Amador, CA is a global, full-service financial firm, which provides brokerage, investment banking and asset management services to corporations, governments and individuals around the world. The objective is to build various reports as per business requirements that enable the management to take corporate decisions. Using this Data, we have developed different Data Marts and Analysis Reports like Market Shares of Amador and compared with Competitors, Sales performance with Time frames. These reports can give failure analysis for Amador. : Amador EDW : Bank of Amador. : ETL Developer. : Informatica 8.1.1, Oracle. : Feb 2009 to Sep 2009.

Responsibilities:
As an Informatica Developer:

Extracting source data from oracle and Flat Files and moving. Staging database using Informatica. Involved in development of mappings.
Used Joiner transformation for extracting data from multiple .

area

and

then

transferring

to

Oracle

target

Created mapplets and reusable transformations. Created and executed sessions using Workflow Manager. Monitoring sessions by using Workflow Monitor. Performed Unit Test Cases for mappings.