Professional Documents
Culture Documents
MOHAMMED SAFIULLAH
ROLL NO.: 12 (Marketing)
UNDER THE GUIDENCE OF
MAULANA AZAD EDUCATION TRUSTS MILLENIUM INSTITUTE OF MANAGEMENT ROUZA BAGH, AURNAGABAD DR. BABASAHEB AMBEDKAR MARATHWADA UNIVERSITY, AURNAGABAD (2011-2012)
A PROJECT REPORT ON
MOHAMMED SAFIULLAH
ROLL NO.: 12 (Marketing)
UNDER THE GUIDENCE OF
ACKNOWLEDGEMENT
CERTIFICATE
This is to certify that Mr. Mohammed Safiullah Student of MASTER OF BUSINESS ADMINISTRATION of MILLENNIUM INSTITUTE OF MANAGEMENT has completed the dissertation report titled
Conducted and submitting as partial fulfillment of the requirement of the course curriculum for the academic year 2011-2012
Quazi Zubair
Asst. Prof. Millennium institute of management Aurangabad
BY
MOHAMMED SAFIULLAH
(Millennium Institute of Management, Aurangabad)
PERFACE
This report on
I prepared this report after a thorough research and analysis of the topic. I would like to thank all those who helped me make this project report worthwhile.
Declaration
Place: Aurangabad
Index
Sr. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Topic International Marketing: a global market place What is Advertising and it's milestones Advertising Objectives Advertising Plan Consumer and market Analysis Market plan Research methodology Media Strategy and Tactics Advertising Communication System International Advertising Concept Brand Ambassadors Advertising Expenditure and Top 10 Adv. Companies Media Outlets Advertising Legend Reference Questionnaire
internationalization. Many American and European authors see international marketing as a simple extension of exporting, whereby the marketing mix is simply adapted in some way to take into account differences in consumers and segments. It then follows that global marketing takes a more standardized approach to world markets and focuses upon sameness, in other words the similarities in consumers and consumers and segments. So lets take a look at some generally accepted definitions.
such as an automobile intended for the World market, may entail such large costs that these must be spread over several countries.
Advertising:
Advertising is a persuasive communication attempt to change or reinforce ones prior attitude that is predictable of future behavior.
Weekly News. Advertising had its greatest growth in the United States. Ben Franklin has been called the father of American Advertising because his Gazette, first published in 1729, had the largest circulation and advertising volume of any paper in colonial America. The invention of radio and later television create two more amazing media for the spread of advertising. The objective of all business is to makes profits and a merchandising concern can do that by increasing its sales at remunerative prices. This is possible, if the product is widely polished to be audience the final consumers, channel members and industrial users and through convincing arguments it is persuaded to buy it. Publicity makes a thing or an idea known to people. It is a general term indicating efforts at mass appeal. As personal stimulation of demand for a product service or business unit by planting commercially significant news about it in a published medium or obtaining favorable presentation of it upon video television or stage that is not paid for by the sponsor. On the other hand, advertising denotes a specific attempt to popularize a specific product or service at a certain cost. It is a method of publicity. It always intentional openly sponsored by the sponsor and involves certain cost and hence is paid for. It is a common form of non-personal communication about an organization and or its products idea service etc. that is transmitted to target audiences through a mass medium. In common parlance the term publicity and advertising are used synonymously.
What is Advertising:
The word advertising is derived from the Latin word viz, Advertero ad meaning towards and vertero meeting towards and vertero meaning, I turn literally specific thing. Simply stated advertising is the art says green. Advertising is a general term for and all form of publicity, from the cry of the street boy selling newspapers to the most celebrate attention attracts device. The object always is to bring to public notice some articles or service, to create a demand to stimulate buying and in general to bring logethel the man with something to sell and the man who has means or desires to buy. Advertising has been defined by different experts. Some of the quoted definitions are: American Marketing Association has defined advertising as any paid form of non-personal presentation and promotion of ideas, goods or services by an identified sponsor. The medium used are print broad cast and direct. Stanton deserves that Advertising consists of all the activities involved in presenting to a group a non-personal, oral or visual openly, sponsored message regarding a product, service, or idea. This message called an advertisement is disseminated through one or more media and is paid for by the identified sponsor.
Advertising is any paid form of non-personal paid presentation of ideas, goods or services by an identified sponsor. Advertising is a non-personal paid message of commercial significance about a product, service or company made to a market by an identified sponsor. In developing an advertising program, one must always start by identifying the market needs and buyer motive and must make five major decisions commonly referred as 5M (mission, money, message, media and measurement) of advertising.
Function of Advertising:
For many firms advertising is the dominant element of the promotional mix particulars for those manufacturers who produce convenience goods such as detergent, non-prescription drugs, cosmetics and soft drink and grocery products. Advertising is also used extensively by maters of automobiles, home appliances, etc., to introduce new products and new product features its uses its attributes, pt availability etc. Advertising can also help to convince potential buyers that a firms product or service is superior to competitors products in make in quality, in price etc. it can create brand image and reduce the likelihood of brand switching even when competitors lower their prices or offer some attractive incentives. Advertising is particularly effective in certain other spheres too such as: 1) When consumer awareness of products or service is at a minimum. 2) When sales are increasing for all terms in an industry. 3) When a product is new and incorporates technological advance not strong and. 4) When primary buying motive exists.
It performance the following functions 1. Promotion of sales. 2. Introduction of new product awareness. 3. Mass production facilitation. 4. Carry out research. 5. Education of people.
Types of Advertising:
Broadly speaking, advertising may be classified into two categories viz., product and institutional advertising.
Product Advertising:
The main purpose of such advertising is to inform and stimulate the market about the advertisers products of services and to sell these. Thus types of advertising usually promote specific, trended products in such a manner as to make the brands seam more desirable. It is used by business government organization and private non-business organizations to promote the uses features, images and benefits of their services and products. Product advertising is sub-divided into direct action and indirect action advertising, Direct action product advertising wages the buyer to take action at once, ice he seeks a quick response to the advertisement which may be to order the product by mail, or mailing a coupon during clearance sale. Product advertising is sub-divided into direct and indirect action advertising and product advertising aims at informing persons about what a products is what it does, how it is used and where it can be purchased. On the other hand selective advertising
is made to meet the selective demand for a particular brand or type is product.
Institutional Advertising:
It is designed to create a proper attitude towards the sellers to build company image or goodwill rather than to sell specific product or service. Its purpose is to create a frame of mind and to implant feeling favorable to the advertising company. Its assignment is to make friends for the institution or organization. It is sub-divided into three categories: patronage, public, relations and public service institutional advertising. 1. In patronage institutional advertising the manufacturer tells his prospects and customer about himself his policies and lives personal. The appeals to the patronage motivation of buyers. If successful, he convinces buyers that his operation entitles him to the money spent by them. 2. Public relations institutional advertising is used to create a favorable image of the firm among employees, stock-holders or the general public. 3. Public service institutional advertising wages public support.
Other types:
The other types are as follows: 1. Consumer advertising. 2. Comparative advertising. 3. Reminder advertising. 4. Reinforcement advertising.
Advertising Objectives:
The long term objectives of advertising are broad and general and concern the contribution advertising should make to the achievement of overall company objectives. Most companies regard advertising main objective as hat of proving support to personal selling and other forms of promotion. But advertising is a highly versatile communications tools and may therefore by used for achieving various short and long term objectives. Among these objectives are the following: 1. To do the entire selling job (as in mail order marketing) 2. To introduce a new product (by building brand awareness among potential buyers.) 3. To force middlemen to handle the product (pull strategy) 4. To build brand preference 9 by making it more difficult for middlemen to sell substitute.)
5. To remind users to buy the product (retentive strategy) 6. To publicize some change in marketing strategy (e.g. a price change, a new model or an improvement in the products) 7. To provide rationalization (i.e. Socially acceptable excuses) 8. To combat or neutralize competitors advertising. 9. To improve the moral of dealers and/or sales people ( by showing that the company is doing its share of promotion) 10. To acquaint buyers and prospects with the new uses of the product ( to extend the PLC)
Benefits:
The functions of advertisement, and hat purpose its ethics, may be discussion below: 1. It leads to cheaper prices, No advertiser could live in the highly competitive arena of modern business if his methods of selling were more costly than of his rivals. 2. It acquaints the public with the features of the goods and advantages which buyers will enjoy. 3. It increases demand for commodities and this results in increased production, Advertising: a. Creates and stimulates demand opens and expands the markets: b. Creates goodwill which loads to an increase in sales volume. c. Reduces marketing costs, particularly product selling costs.
d. Satisfied consumer demands by placing in the market what he needs. 4. It reduces distribution expenses in as much as it plays the part of thousands of salesman at a home. Information on a mass scale relieves the necessity of expenditure on sales promotion staff, and quicker and wider distribution leads to diminishing of the distribution costs. 5. It ensures the consumers better quality of goods. A good name is the breath of the life to an advertiser. 6. By paying the way for large scale production and increased industrialization, advertising contributes its quota to the profit of the companies the prosperity of the shareholder the uplifts of the wage earners and the solution of the unemployment problem. 7. It raises the standard of living of the general public by impelling it to use to articles of modern types which may add to his material well being. Modern advertising has modern types which may add to his material well being today it is a positive creative force in business. It makes two blades of grass grow in the business world where one grew before. 8. It establishes the goodwill of the concern for the test articles produced by it and in course of time they purchase goods what they want from its beauty, superiority, economy, comfort, approval, popularity, power, safety, convenience, sexual gratification and so on.
The manufactures therefore tries to improve this goodwill and reputation by knowing the buyer behavior. To sum up it may be said that advertising aims at committing the producers, educating the consumer, supplementing the salesman converting the producer and the dealer to eliminate the competitor, but above all it is a link between the produce and the consumer.
Advertising Plan:
The manager needs to engage in situation analysis with respect to the market conditions that are operating at the time and to assess the consumer/market, competitive, facilitating agency, and social legal, and global factors that will affect decision making and the development of the plan. It is vital that the advertising plan be developed so as to mesh with and support the various components of the marketing and communications mix such as personal selling, pricing, public relation, and promotion. The advertising manager also needs to know the major areas of his or her planning and decision-making responsibilities.
There are three areas of major importance: Objective and Target Selection. Consideration. Message Strategy and Tactics. Media Strategy and Tactics.
Message Decision Message generation Message Evolution and selection Message execution
Budget Decision Affordable Approach Percent of sales Competitive Parity Objective and task
Media Decision Reach, Frequency, impact Major media types Media Timing
Competitive Analysis:
Advertising planning and decision-making are heavily affected by competition and the competitive situation the advertiser faces. Competition is such a pervasive factor that it will occur as a consideration in all phases of the advertising planning and decision-making process. A type of market structure analysis that involves the development of perceptual maps of a market, for ex. Attempts to locate the relative perceptual positions of competitive brands. Situation analysis should usually include as analysis of what current share the brand now has, what shares its competitors have, trends in these shares, reasons for these trends, what share of a market is possible for the brand, and from which competitors an increase in share will come. The planner also has to be aware of the different competing companies, and the history of competitive moves and objectives in the product category.
Research Methodology:
Methodology is the process how the study is done. It is very necessary to design proper methodology for the project which should be scientific, realistic, and economical to arrive at reliable inferences relevant to the subject in line with the aim and objective of the project.
Sources of Data:
The information is collected for this study is categorized mainly into two sources. 1.Primary Data 2.Secondary Data
Primary Data:
It involves the collection of data that does not already exist. This can be through numerous forms, including questionnaires and telephone interviews amongst others. This information may be collected in things like questionnaires, magazines, and interviews. It was mainly directed towards what kind of impact does the
advertising
has
on
the
impressionable
minds
and
how
Secondary Data:
The secondary data are those which have already been collected by someone else and which have already been passed through the statistical process. The following sources of secondary data collected were used. Internet for getting information on rules and regulation on advertising. Secondary research can come from either internal or external sources.
Develop or change an image or personality Associate a brand with feelings and emotions Create group norms Precipitate behavior
Brand Ambassadors:
Brand Ambassadors: their effect on international marketing and advertising. Mahendar Singh Dhoni The New Brand Ambassador Of Pepsico India The Indian cricket team Captain MS Dhoni has been appointed as the new Brand Ambassador of PepsiCo India Holdings (Frito-Lay Division) to endorse its snack food products. In a press statement, MS Dhoni said, It is privilege to be associated with the brands it is a big hit among youngsters. I am excited and looking forward to a long and fulfilling association with the brand. Saif Ali Khan, multi-talented actress Juhi Chawla and flamboyant Cricketer Tilakratna Dilshan, Kavin Pitersson, Virender Sahwag, Harbhajan Singh. Deepika Warrier, PepsiCos marketing director said, MS Dhoni vibrant persona, Pan-India appeal and her confident attitude makes her a great fit for our brands. As part of the new campaign, MS Dhoni will be seen in a new TV ad, which telecasted by mid Feb 2011 WC on all TV channels.
Signing Sania, one of the most promising tennis stars and an Asian youth icon, highlights Adidas, commitment to bring the dominant international tennis brand and the importance of India in the brands vision. Hartwin Feddersen, Director of Marketing at Adidas India was present to welcome Sania into the Adidas family. Speaking in Mumbai, Hartwin Feddersen, Director of
Marketing at Adidas India said, Sania Mirza is one of the most recognizable faces of global tennis and is a youth icon amongst young Asian across the world. This is a big moment for Adidas and her Indian sports. Sania Mirzas appeal goes well beyond tennis and the sporting world and its only natural for us to use her as a global brand ambassador for Adidas. She is a perfect fit for our brand as she personifies the passion, energy and boldness that Adidas stands for. We welcome her into the Adidas family and look forward to a long association with her. Sanias relationship with Adidas dates back several years. She was a part of the Adidas Aces Junior Tennis Program as a trailblazing junior. She won the 2003 Wimbledon Juniors Doubles Title and the 2005 Hyderabad Open Single Title wearing the 3stripes.
Commenting on the partnership with Adidas, Sania Mirza said, I am extremely happy to be part of such a distinguished family of players and brand ambassadors.
1886 1899 1902 1903 1907 1910 1912 1914 1915 1919 1936 1944 1952 1958 1962 1965 1973 1982 1993 1996 2003
9 glasses per day Over 100 million Over 200 million Over 300 million Over 1 billion Over 2 billion Over 3 billion Over 4 billion Over 5 billion Over 10 billion Over 100 billion Over 100 billion Over 200 billion Over 300 billion Over 400 billion Over 500 billion Over 1 trillion Over 2 trillion Over 4 trillion Over 5 trillion Over 6 trillion
Country 1997 Advertising Expenditure (million percent U.S. Japan U.K. Germany France Brazil Italy Australia Canada S.Korea Total 117.0 35.7 20.8 20.3 9.7 8.8 7.2 5.5 5.4 5.3 235.7 50 15 9 9 4 4 3 2 2 2 100
Rank
Company
Total U.S. Sales (Million $) 20866 11805 91260 50251 12635 3211 10024 11380 10551 2766
Adv. As a Recent of Sales 9.9% 12.8 1.4 2.1 6.4 24.1 7.3 6.4 6.7 24.7
1 2 3 4 5 6 7 8 9 10
Philip Morris Procter & Gamble General Motors Sears RJR Nabisco Grand Metropolitan Eastman Kodak McDonalds Pepsi Co Kellogg
2058 1507 1294 1045 815 774 736 728 712 683
Site J Walter Thompson India Mudra Communications Pvt. Ltd. FCB-Ulka Advertising Rediffusion-DY&R McCann-Erickson India Ltd. RK Swamy / BBDO Advertising Ltd. Grey Worldwide (I) Pvt. Ltd. Leo Burnett India Pvt. Ltd. Contract Advertising India Ltd. Euro RSCG Advertising Pvt. Ltd Pressman Advertising & marketing Ltd. MAA Oberoi Multimedia Ltd. Triton Communication Pvt. Ltd. Ambience DArcy Advertising Pvt. Ltd. Bates India Percept Advertising Ltd. TBWA Anthem Pvt. Ltd Everest Integrated Communication Pvt. Ltd.
Media Outlets:
An overview of 10 leading media outlets:
1. Television 2. Radio 3. Print Publications 4. Internet 5. Direct Mail 6. Signage 7. Product Placement 8. Mobile Devices 9. Sponsorship 10. Others
Television advertising:
Advertising offers the benefit of reaching large numbers in a single exposure. Yet because it is a mass medium capable of being seen by nearly anyone, television lacks the ability to deliver an advertisement to highly targeted customers compared to other media outlet. Television networks are attempting to improve their targeting efforts. In particular, networks operating in the pay-toaccess arena, such as those with channels on cable and satellite television, are introducing more.
Narrowly themed programming (i.e. TV shows geared to specific interest groups) designed to appeal to selective audiences. However, television remains an option that is best for products that targeted to a broad market. The geographic scope if television advertising ranges from advertising within a localized geographic area using fee-services, such as cable and fiber optic services, to national coverage using broadcast programming. Television advertising, once viewed as the pillar of advertising media outlets, is facing numerous challenges from alternative media (e.g. Internet) and the invasion of technology devices, such as digital video recorders, that have empowered customers to be more selective on the advertisement they view. Additionally, television lacks effective response tracking which has led many marketers to investigate other media that offer stronger tacking options.
Radio Advertising:
Promotion through radio has been viable advertising option for over 80 years. Radio advertising is mostly local to the broadcast range of a radio station, however, at least three options exist that offer national and potentially international coverage. First, in many countries there are radio networks that use many geographically distinct stations to broadcast simultaneously. In the United States such networks as Disney (Childrens Programming) and ESPN (Sports programming) broadcast nationally
either through a group of company-owned stations or through a syndication arrangement (i.e. business agreement) with partner stations. Second, within the last few years the emergence of radio advertising. Finally, the potential for national and international advertising may become more attractive as radio stations allow their signals to be broadcast over the internet. In many ways radio suffers the same problems as television, namely, a mass medium that is not highly targeted and offers little opportunity to track responses. But unlike television, radio presents the additional disadvantage of limiting advertisers to audio-only advertising. For some products advertising without visual support is not effective.
Internet Advertising:
The fastest growing media outlet for advertising is the Internet. Compared to spending in other media, the rate of spending for Internet advertising is experiencing tremendous growth. However, total spending for Internet advertising remains relatively small compared to other media. Yet, while Internet advertising is still a small player, its influence continuous to spend and each year more major marketers shift a larger portion of their promotional budget to this medium. Two key reasons for this shift rest with the internets ability to: 1) narrowly target an advertising message and, 2) track user response to the advertisers message. The internet offers many advertising option with message delivered through websites or by email. Website advertising advertising tied to a users visit to a website accounts for the largest spending on Internet advertising. For marketers, website advertising offers many options in terms of: Creative type Size Placement Delivery Email advertising
Advertising Legend:
Legend of Advertising: David Ogilvy
David Ogilvy, along with the likes of Leo Burnett, William Bernbach and others, was one of the great ad men of the 20 th century if not the greatest. He wasnt just a great ad exec (owning and running Ogilvy & Mather originally Ogilvy, Benson & Mather) but was, also, a branding/ marketing/ research, as well as a creative ( in particular, copywriting), genius. But his real genius lay in being able to tie up all these skills together: offering an overall / holistic approach to advertising. The following article covers some of his most important accomplishments from all aspects of his career in advertising. Quote from Ogilvy: It takes a big idea to attract the attention of consumers and get them to buy your product. Unless your advertising contains a big idea, it will pass like a ship in the night. I doubt if more than one campaign in a hundred contains a big idea. Unpromising start: Ogilvy flunked university (Oxford) He then went to Paris (1931) and worked as a junior chef whilst working out what to do with the rest of his life.
Refernce
Bibliography: www.Google.com
Books referred: Marketing Management by Kotler International Marketing by Cateora and Graham International Business by Chandran
Webliography:
Questionnaire
Personal Details
Before starting this questionnaire, pleas fill in this profile sheet, all data will be kept private and will only be used to collate results. Name: Sex: Age: Q.1) which method do you use to promote your
services/products? Top of form On-line advertising? Ans: 1)Affiliated Links 2) Pay for Click Q.2) Which kinds of media do you consider are more believable for different types of product? Ans: 1) TV 2) Newspaper 3)Magazine 4) Radio
Q.3) How likely are you to buy products or services from each of the following companies? Ans: 1) Very likely 4)Not at all likel 2) Quite likely 3) Not very likely
Q.5) In particular, what products/services do you remember just viewing in these adverts? Q.6) why do you think you remembered these product/services? Q.7) which was the most memorable advert you have just watched and why? Q.8) would you buy any of the products you have just viewed and why? Q.9) would you have brought any of the products if a celebrity like Shahrukh Khan and Kareena Kapoor were promoting/endorsing them? Q.10) what does the use of a a celebrity in an advertisement say to you about the product being offered? Q.11) referring to the answer above, do you believe that the product is anymore realistic than other brands being promoted by non celebrities? Q.12) for each of the companies/ brands that have noticed any advertising for which of the following descriptions would you attribute to each brand? Ans: 1) colorful Eye 2) Informative catching 3) Relevant.