Technology Program Administrator FRIT 7738 Spring 2012 Georgia Southern University

Table of Content I. Executive Summary ..3 II. Organization Chart ...3 III. Methods ..3 IV. Center Context and Goals 4 V. Center Activities .4 VI. Evaluation ..5 VII. Monthly Report .5 VIII. Appendix A: Interview Questions ....7 IX. Appendix B: Classroom Technology Acceptance Checklist..8

I. Executive Summary This report gives an analysis and evaluation of the current everyday activities for testing and resources. Methods of analysis included face-to-face interviews and charts. The results of the data show that the center is in the beginning stage of planning to make an effective center for teachers and students. Recommendations include questionnaires for students after they have completed registration and testing and questionnaires for teachers after their experience with the center as a resource center, promote the center by having seminars for students at their home school.

Director of Career and Technical Education

Supervisor of Career and Technical Education

Secreatary

Techinal Manager

Account Technian

District Resource Teacher

District Resource Teahcer

District Resource Teacher

District Resource Teacher

Figure 1: Organization Chart for Career and Technical Education

II. Methods The methods used to collect data for the construction of the Career and Educational Assessment and Resource Center Analysis Report were interviews (Appendix A) with the test centers Administrator and a checklist (Appendix B), which was used during the operation of a test and resource session. During the interview with the testing administrator, various questions were asked to learn the history and the purpose of the center.

A checklist was used during three separate testing sessions and two after school Career and Education Technology teacher meetings.

III. Center Context and Goals The Career and Educational Technical Assessment Center has been open since August 2011. The center is an Authorized Prometric Test Center (APTC). The center administers Microsoft and various exams under Prometric testing. The center is available to Duval County high schools student who are participants of the Microsoft IT Career Academy may take the Microsoft Exams at this center. Originally, the building was a middle school site before turning in to a center. Along with the center other district department are housed there, such as the Duval Virtual Instruction Academy, Multiple Pathways Department that specializes in over aged students. A local college, Edward Waters College, also holds classes in the building. The mission of the center is to provide the opportunities for all students to learn through the integration of academic content and career and technical skills to become life-long learners, employable, productive citizens who can adapt to a rapidly changing and highly technological global community. The goal of the center is to prepare and provide students with the opportunity to take Industry Certification assessments while still in high school, enabling them to enter the workforce upon graduation. The stakeholders of the Career and Educational Technical Assessment Center are state education department, district school board members, principals, teachers, students and parents. The state education department is the funding source of materials, equipment and vouchers that are provided to the center. The district school board members are interested in the well being of the students. Principals and teachers are interesting in the achievement of certification for students to enter the workforce prepared. Key personnel for the Career and Educational Technical Assessment Center are the Supervisor of Career and Educational Tech Department of Duval County Schools and the APTC Testing Administrator. The APTC testing administrator is responsible for student registration and scheduling of testing. The testing administrator is available throughout the time a student is testing. As of October 2011, the center began administering Microsoft and other exams for Prometric testing.

IV. Center Activities The Career and Educational Technical Assessment Center, a private testing facility, allows students who are enrolled in Career and Ed Tech courses at the local high school

to take Industrial certifications. To receive certification for the course, students must take a required certification exam. After passing the exam, students will be certified in the tested Industrial area. Students register online or contact the sites testing administrator to take the certification exams. Once students are registered, they will receive a date and time to report to the center. If a group of students from a school are registered for the exam, a district school bus will provided transportation to the center and back to the school. Students can also use their own transportation to the center. Teachers are allowed to utilize the center during and after the school day for various reasons. The Career and Technical Education Department hold meetings for Career and Technical Educations teachers to review books or any upcoming curriculum changes. The center houses all textbooks and materials that are used in the classroom for teachers to review or check out. One room in the center is equipped with the lasted technology equipment for a classroom that includes an interactive Smartboard, digital projectors and document cameras. If teachers need to practice or what to learn more about technology, they are able to use the center for those needs. V. Evaluation After many visits to the center, Duval County Schools has a great resource. The students have a great opportunity that is available at their fingertips and all for free. In the past, the students had to take their test at local colleges, which they had to coordinate their time with theirs. Having the center at the school district with open hours just for their needs allows the students to take more tests without having to wait on other resources that may use a building. Recommendations for the center would be to have students and teachers to complete a questionnaire. Having feed back from students on their registration experience and testing experience will give the center the opportunity to make improvements on service and the friendliness of equipment. If possible, for students that may not be able to test during the schools day, to give them an option of Saturday testing twice a week. In conclusion of this evaluation for Career and Technical Education Assessment and Resource Center, although the center is new, the number of student enrolled will increase as the program grows. VI. Monthly Report Table 1 Monthly Report for Student Microsoft Exam Administration Month Certification Exam Students Enrolled January 2012 Enterprise Desktop Support Technician 7 35

February 2012

March

MCITP: Server Administrator Enterprise Desktop Support Technician 7 MCITP: Database Developer MCITP: Database Administrator 2008 MCITP: Database Developer 2008 MCITP: Enterprise Administrator MCITP: Server Administrator

12 3 25 20 20 15 15

APPENDIX A Interview Questions with Vicki Mclenahan, Center Administrator A formal interview was scheduled to discuss the establishment of the Career and Technical Educational Assessment and Research Center 1. How long has this center been in existence? 2. Who can take exams? 3. Who manages the center? 4. What are the hours for testing? 5. What type of testing does the center offer for students? 6. How do students reach the center? 7. How do student register for to take an exam? 8. Why are students receiving certification? 9. How often do student come in for testing? 10. When will student receive their score? 11. Who pays for the testing? 12. Career and Tech Ed provided vouchers for student to take the exams. 13. What software/programs are used? 14. Can other district employees use the center? 15. How often students and teacher come to center. 16. How many test are given daily, weekly, 17. What is the history of school? 18. How are materials secured? 19. What is the time frame for students to receive their scores? What are the procedures? 20. Can students retake a test?

APPENDIX B Classroom Technology Acceptance Checklist ITEM Notes A Environmental 1 Lights 1a All lights, and controls from lights are working 1b Room light does not shine on display screen 2 2a 2b 2c 2d 23 3 Noise Levels Sound level in room is acceptable and with out distractions Mechanical Equipment Sound System Lights Furniture All seats and tables (including table arms) are functioning WhiteBoard There is not a whiteboard available only an Interactive Whiteboard. An upright easel is used.

Status

4a 4b 4c

Board in place, in good condition, and clean Tray and tack strip are satisfactory Students are able to see entire display screen and boards from every seat Clocks Clocks are present and in view of instructor Clocks are displaying the correct time. Carpet is clean and in good order Windows Windows are functioning (if applicable) Tiled floor in all areas.

5 5a 5b 6 7 7a

7b

Window coverings are in place, functioning, and in good order Technology footprint Instructors Workstation Podium in right place Conduit to the podium is orderly and correct Controls are easily accessible Projector straight Display screen is in place, functioning and undamaged Manual display screen stays down, is easily retracted and pull string in place All equipment in place and in order All cabinets close correctly and lock Instructions in place (end user resources) Space at front of room allows access to controls and movement of instructor Cable management Cables are clearly labeled on both ends with p-touch labels Wiring diagram is posted in cabinet and presented Cables are in a neat and orderly state Cabling is connected to the wall plate securely Cabling on floor is covered to prevent tripping Instructional Technology Phases of system System warm up System on Projector Projector bright enough Projector does not display error messages Sound level of projector is acceptable

B 1 1a 1b 1c 1d 1e 1f

Projector is mounted on the ceiling

1g 1h 1i 1j

Instructional written on podium

2 2a 2b 2c 2d 2e

C 1 1a 1b 2 2a 2b 2c

2d 2e

Computer displays through projector Other devices display through projector Audio Sound levels for computer are acceptable Sound levels for DVD/VCR/Blu-ray are acceptable Microphones (podium, lavaliere, and room) All microphones are working Sound levels for microphones are acceptable Students can hear without noise distractions from technology DVD/VCR/Blu-ray DVD and VCR display through projector DVD (and Blu-ray if applicable) is functioning VCR is functioning Visual Presenter Visual presenter turns on and displays image to projector Visual presenter lights work (if applicable) Visual presenter is able to zoom and focus USB cable connects visual presenter to computer Software for visual presenter is installed on computer and tested If acting as switch for project, it is indicated in Instructions. Smart Boards and Interactive Displays Wall displays are hung correctly and image displays in line Podium displays are in correct location Smart Tech: confirm that floating toolbar is on computer desktop

Lavaliere microphone is available

4 4a 4b 4c 5 5a 5b 5c 5d 5e 5f

Blu-ray or VCR is not available VCR not available

6 6a 6b 6c

10

Smart Tech: confirm that digital ink buttons are active when writing Software is installed and tested Display is calibrated 7 7a 7b 7c Video and Audio Conferencing Systems (if included) Video conferencing system is tested and is able to play and receive calls Video and audio quality is at acceptable level Video and audio feed is able to be muted Computer Boots an acceptable speed Computer is able to logon to network Computer display functioning and is free of defects Computer name follows the standard classroom scheme Remote desktop is functioning Computer running Configuration Manager and is receiving updates DVD/CD/Blu-ray drive is functioning Keyboard and mouse functioning Wireless keyboard/mouse (if applicable) functioning USB ports are functioning Internet/Internet Explorer Able to connected to remote site Security Room Door access test access Key Punch code Card swipe

D 1

Blu-ray is not available N/A Not used to enter room, only to enter the building

Mozilla Firefox is used also

E 1 1a 1b

2 Cabinet locks 2a Key-key work, key number noted N/A Table 2 Adapted from: http://www.docstoc.com/docs/66446194/Classroom-TechnologyChecklist

11

12