MailEnable Webmail End User Manual

Webmail User Manual

Table of Contents
Chapter 1
INTRODUCTION TO MAILENABLE SOFTWARE................................................ 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started

Chapter 2

MAILENABLE KEY FEATURES OVERVIEW....................................................... 5 MailEnable Webmail Toolbar MailEnable Webmail Folders and Storage MailEnable Webmail Message List Window MailEnable Webmail Message Display Window

Chapter 3

COMPOSING AND SENDING EMAIL MESSAGES.............................................. 10 Composing a New Message Addressing and Label Text Boxes Selecting a Contact stored in Address Book Email Body of Text, Text Box Attaching a File/Document Email Send/Arrival Options Notify Arrival Option Email Message Priority Option Selecting Contact from Address Book Editing Contact Stored Details

Chapter 4

RECEIVING AND READING EMAIL MESSAGES.............................................. 20 Receiving and Viewing Email Messages Reading Mail Messages Functions in Display Message Window Reply, Reply all, Forward, Delete Buttons Add to Contacts button on Message Display Window Attachments View MAILENABLE CALENDAR.............................................. 28 Creating an appointment Appointment Settings and features Appointment Description Attendees Date settings Time settings Appointment Location Appointment Notes Appointment Editing Saving or updating an Appointment

Chapter 5

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MailEnable Webmail End User Manual Chapter 6

MAILENABLE EMAIL ACCOUNT OPTIONS...................................................... 34 Options Button Password Change Set-up POP email account retrieval, Pop Account Add, Edit and Delete Mail Box Redirect Options Mail Box Auto Response Options Mail and Account Options Viewing or Opening Email Attachments Generic Mail Settings

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MailEnable Webmail End User Manual Chapter 1

INTRODUCTION TO MAILENABLE SOFTWARE MailEnable Webmail Introduction. Webmail is an email service that uses a web browser as an interface allowing the viewing, sending, receiving, editing and deleting of email just as you would with your standard email clients such as Outlook or Eudora. Webmail has many advantages for business and consumers alike, there is also a distinct advantage for mobile users as access to email can be achieved through any computer in the world that has access to the internet and contains a web browser. The MailEnable Webmail service is similar to services such as hotmail, yahoo and other Webmail services that are available through the internet, with easy access emails can be viewed while on a remote server instead of having to download messages with each account login. A unique advantage with MailEnable Webmail is larger files can be attained through the service than with the other industry email services previously mentioned. With MailEnable there is no limit on email size this ensures that all files are received which can be detrimental to business and users alike as files can be received anywhere in the world without rejection. A positive feature of MailEnable is it's virus protection as all scanning and cleaning of email and files is seamless, it can be completely configured at a server level so a user is not aware of the scanning but can be sure that viruses are not accepted and are not inadvertently sent to other users. Most virus protection applications are configurable and supported using the MailEnable Webmail service this allows varying degrees of protection and gives the freedom to set and personalise the attribute of email virus scanning. MailEnable Webmail Requirements and Getting Started. To access MailEnable Webmail a user has to firstly have an account, this should be arranged through the IT department or Administrator of the MailEnable service. Once an account has been established an authorized user simply logs on to a PC and accesses the internet then using a web browser the user can access the Webmail internet sight logon screen where logging into a user inbox is required.
(If unsure how to access the internet and use a browser on a PC, contact the IT department or Administrator). (If unsure what your web address for MailEnable is contact the IT department or Administrator of your account). (In this case and the case throughout this manual we will use MAILENABLE.COM for our example where you see this you should change MAILENABLE.COM to your respective DNS name.

(Figure 1.1)

WWW.MAILENABLE.COM/MEWEBMAIL

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MailEnable Webmail End User Manual

MailEnable Logon Screen. Once your internet sight is accessed the following logon screen will appear; (Figure 1.2)

Your user information to access your email is entered here; (Figure 1.3) Username Password

Username = Your username by this time has been supplied to you by your administrator and usually resembles the first section of your email address. This username is entered into the Login: section above. Password = Your password should be known at this time and will be entered into the Password: text box as above. Skin = The skin is the design of the displayed interface within Web Mail, at present there is only one interface Enterprise but in subsequent editions to follow more skins and displays will follow. Logging In = To log in now all you have to do is click the left mouse button on the shown here and in Figures 1.2 and 1.3. button as

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MailEnable Webmail End User Manual Chapter 2

MAILENABLE KEY FEATURES OVERVIEW

The MailEnable Web Mail Interface The Webmail interface is the home of all functions and services for your email service from here you can perform all email, maintenance and storage tasks. The interface is designed for ease of use and acts similar to any other email client you may have used in the passed. Using this interface is the only way to Send, Receive, Delete, Check, Create and manage Webmail. (For a more in-depth view of the Web Mail Interface advance to Chapter 3)

(Figure 2.1)

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MailEnable Webmail End User Manual

MailEnable Webmail Toolbar. The toolbar is the source of all mail functionality it is from the orange square below in figure 2.2 that you can compose a new message, check inbox and delete mail. From this toolbar you have access to mailbox options which includes password change, pop mail retrieval, mail redirection, mail auto response and modify generic mail settings. The Enterprise calendering feature is accessible here and is used for reminders, organising meetings and obtains usual calendering features. The Log Off option here provides a fast secure way to log off any mail box and return to the log on screen. (Figure 2.2)

(Figure 2.3)

(For a more in-depth view of the Web Mail Interface Toolbar advance to Chapters 3, 4 and 5.)

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MailEnable Webmail End User Manual

MailEnable Webmail Folders and Storage. Contained in this side window called Folders you will find organisation or storage folders for your mail. Typically this section on a new mail box will contain Contacts, Drafts, Inbox and Sent Items folders. The folders section can be modified and will be covered later in this manual for the moment though be aware that this button instigates modification of these folders. (Figure 2.4)

(Figure 2.5)

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MailEnable Webmail End User Manual

MailEnable Webmail Message List Window. Within this preview pane you can view all your messages that are stored in any of the Folders as discussed in Folders and Mail Storage on page 6. This window will show you all email properties such as who the mail is From, Subject, the Date of delivery and the Size of the message. From here you can move a particular message or selection of messages to a Deleted Items folder. It is within this display section that you can also view what folder you are viewing, along with this you are able to move mail between folders and with folders containing large quantities of mail viewing page advancements can be achieved. (Figure 2.6)

(Figure 2.7)

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MailEnable Webmail End User Manual

MailEnable Webmail Message Display Window When a mail message is clicked on in the previous pane the Message List Window shows further details and the body of the message is displayed. From here you can Reply, Reply All, Forward or Delete a particular message. Within this screen you will also find whether a message contains an attachment. (Figure 2.8)

(Figure 2.9)

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MailEnable Webmail End User Manual Chapter 3 COMPOSING AND SENDING EMAIL MESSAGES
Composing a New Message To compose a new email you firstly click your left mouse button onto the compose button as depicted below. Upon clicking this button a new Compose-New Message window will open similar to the one below in figure 3.2. (Figure 3.1)

(Figure 3.2)

Within the window depicted in (Figure 3.2) you can see five entry boxes as shown below they are where you enter all information required to send an email message. Each section requires a left mouse click at the beginning of the white text box as shown above.

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Addressing and Label Text Boxes. (Figure 3.3)
Combo Box Drop Down Arrow

The From: combo box as shown here (Figure 3.3) is simply a way to select the email address that is wanted to be sent from. This address will show up at a recipients inbox as a senders address. This email address can be changed if there is several email addresses configured for a user inbox, to select simply left click your mouse on the combo box drop down arrow and then select (or left click) the address you want to send from. (Figure 3.4) The To combo box (Figure 3.4) is where an email address in entered for the destination of a sent email . It is important that the address is correctly typed as one incorrect keystroke of a letter or number in this combo box will ensure an email does not reach it s destination. To select an email address from an address book all that is required is a left click on the To: label as above in (Figure 3.4). (Figure 3.5) The Cc: combo box (Figure 3.5) has the same functionality as the To: combo box in that any email address entered here will receive the email message along with any attachments (attachments will be covered later in the manual). Cc: is an abbreviation of Carbon Copy and in business terms is usually equated to For Your Inclusion or For Your Perusal . (Figure 3.6) The Bcc: combo box (Figure 3.6) has the same functionality as the Cc: combo box and any address entered here will again receive the message. The fundamental difference between the two Cc: and Bcc: is any recipient of a message in the To: and Cc: combo boxes will not know the Bcc: address has received the email message. To further elaborate on this, Bcc: is an abbreviation of Blind Carbon Copy and when a person receives a message from the Bcc: box they can see all other people that received the message however no other recipient except for the sender knows that the email addresses in the Bcc: box have received the email. (Figure 3.7) The Subject: message box is where a short description of what the message to be sent is about or what it contains. (Figure 3.8)

The Attachments: combo box is where a short description of what the message to be sent is about or what it contains. From here after clicking as with previous message boxes a further screen will appear as below where you can browse your computer in a standard windows explorer window for files to attach (one at a time). When you navigate to a file that is needed to be attached to a message select it and then click with left mouse button on the below add button.

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MailEnable Webmail End User Manual

Figure (3.9)

Attaching a file is quite simple all is required is a left mouse click on the Browse button which is shown. Once this is done the MailEnable program will invoke a typical windows file browser window shown below (Figure 3.10) where a user can navigate their computer environment and select a file for attaching. (Figure 3.10)

Once selected the text box from (Figure 3.8) will resemble something similar to the one below where the text box displays the location of the file selected. From here the final step is to left mouse click on the add button and the file attachment will be complete and your attachment should show as in (Figure 3.11). (Figure 3.11)

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If, after selection of a file it was required to be removed a left mouse click on the Attachment button in main display window display a screen as below from here the delete button as shown below will remove the file from your email message. (Figure 3.12)

Selecting a Contact stored in Address Book. Within this screen and through this process at the beginning of each line e.g To:, Cc: BCc: after a click on either of these labels another screen will appear so you can select a preconfigured and stored email address this screen is shown below in (Figure 3.13). (Figure 3.13)

Add Button

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From here you left click on a name of the person an email is to be sent and then left click on the Add and also in (Figure 3.13). When the Add button has been clicked and button as shown here an email selected the address will show in the right hand panel as shown over in (Figure 3.14). (Figure 3.14)

This process as described above can be repeated as many times as required so as to add several receivers of the one email message.

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Email Body of Text, Text Box The message box pictured below in (Figure 3.15) and is where you can type the body of your message or letter. Finally from here the message is ready to be sent providing an attachment is not required to be sent along with the message or some options on the email are required to be set. The attachment of files and email options will be covered later in this manual. (Figure 3.15)

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MailEnable Webmail End User Manual

Email Send/Arrival Options There are email sending or delivery options displayed after the compose button has been pressed. In this tab you will find the option of being notified when a recipient of an email opens the email to read, an auto reply from the recipient back to the sender notifies of a particular message being opened. From this tab a priority tag can be placed on an email to alert the email recipient to the importance that the mail be read or opened. The choices available for these tags are Low, Normal or High. (Figure 3.14)

Send When you are ready for an email to be sent click on the send button and the email will be delivered. (Figure 3.14a)

Cancel A click on this button will clear all that is currently being created and return back to the Inbox, there is no way to return back to message you were working on so be careful when using the Cancel button. (Figure 3.14b)

Attachments This button will allow the user to enter the attachment screen and enable organization, addition and deletion of attachments. (Figure 3.14c)

Message Priority This is where a message priority tag can be set, this setting is displayed to a recipient and allows them to know the importance you the sender place on them reading the email. (Figure 3.14d)

When you place a tick in the box by clicking in it as below

An email will be auto replied when a recipient reads the message. Please note that the recipient is able to prevent this from happening, if they have their client verify whether to send notification.

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MailEnable Webmail End User Manual

Selecting Contact from Address Book Contacts are a central repository of all people or companies that have information stored about them, name, phone number and email are an example of some fields that can be stored about each contact. To view all contacts that have been added to the MailEnable interface firstly you have to enter the directory of the contacts to do this left mouse click on the Contacts button as shown below, this will display a list of all contacts that are associated with this current user. (Figure 3.18)

After the Contacts button has been selected as above a list similar to below will show all available and entered contacts. As it is shown below each contact in the contact list displays a summary of information about each contact entry. (Figure 3.19)

If you click on a contact line similar to the one above a complete listing of information about a particular contact will be shown. A display of what can be stored and what is stored for a contact is shown over in figure (Figure 3.20) (Figure 3.20)

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From this screen if it is required to send an email to the particular contact there is a short cut to open up a new message screen that will already contain the contacts email address in the To: line. All that is required to send an email to the contact selected is a left mouse click on the email address depicted above in purple(sometimes the email address will be shown in blue). This will then invoke a new email message screen shown below in (Figure 3.21) where a new message can be created. (Figure 3.21)

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Edit Contact Details A contact s details can be edited from the Contact display tab shown below in (Figure 3.23) to open this screen a left click on the button shown here and below in (Figure 3.22) is required. These contact details within this new Contact Details screen can be edited or created simply by left clicking in the Field text box and adding or editing the text. (Figure 3.22)

(Figure 3.23)

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MailEnable Webmail End User Manual Chapter 4 RECEIVING AND READING EMAIL MESSAGES
Receiving and Viewing Email Messages Receiving emails and reading emails is a relatively simple task using MailEnable Webmail, after an email account has been configured for use, a simple log in as discussed earlier is all that is required for a receive of all emails. After logging into an email account all email addresses that are configured will be ready for viewing at any time a left button mouse clicking on the inbox will display all received emails. An email check can also be made by clicking on the get mail button within the Opening Webmail Interface as discussed earlier in this manual, below is (Figure 4.1) that shows the location of the button within the Interface. (Figure 4.1)

(Figure 4.2)

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Reading Mail Messages Once all emails have been received into the inbox of an account holder there are two ways to view a message one is simply clicking on the email address or subject of a particular selected email. This will inturn display the message content in the display box as shown below. (Figure 4.3)

(Figure 4.4)

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MailEnable Webmail End User Manual

Functions in Display Message Window Within this message display window a user can reply to a message sender(s), forward a message and its contents to other email addresses or delete a particular message to the Deleted Items folder. An email sender s address can be added straight to the Contacts Folder from this window and an email header details can be displayed. Any attachments that have been sent with the message can be viewed from this display window also. All details of a message are displayed here including subject, sender s details, receivers address and the date and time of the message having been sent. This information is all displayed within the header and underneath this header is the actual written message. Reply Button To reply to a sender from here a left mouse click on the reply button will invoke a reply message window that acts similar to a compose new message window but the address of the recipient and sender are automatically entered. (Figure 4.6)

The reply message window is shown below; (Figure 4.7)

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(Figure 4.8)

(Figure 4.9)

As you can see the From: and To: boxes are automatically filled and the message that was originally sent is added to the message so the new receiver (previous sender) can read what was originally written and then knows what the reply is to. These From: and To: boxes can be edited and added to.

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Reply All Button (Figure 4.10)

The Reply all button is used when you want to reply to a message but the message was sent to several users and the reply is required to be sent to all original recipients these fields are again automatically entered as shown below. (Figure 4.11)

(Figure 4.12)

As seen previously in (Figure 4.11 and 4.12) it is noticed that after the reply all button is selected the new message box automatically entered all previous recipients of the email in the To:, From: and Cc: text boxes. These boxes and recipients can be edited and deleted as before.

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Forward Button (Figure 4.13)

(Figure 4.14) When an email is received and the message is to be sent on to another email address the Forward button can be used this is similar to the reply buttons previously mentioned in that a new window containing the message that is desired to be sent is displayed. This time however the From: box is the only one automatically filled. From here you just enter a To: address of where you want to send the message and it s details then the message will be sent along with any attachments. (Figure 4.15)

(Figure 4.16)

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MailEnable Webmail End User Manual

Delete Button (Figure 4.17)

(Figure 4.18) If a message is required to be deleted into the deleted Items folder a left mouse click on the delete button will remove the file from the inbox and place it in the deleted items folder. Add to Contacts button on Message Display Window. Using the Add to Contacts button will allow the user to conveniently add the sender of an email to the Contacts folder, once this button is clicked the Add Contact entry form will be displayed with the fields of Name, Nickname and email address automatically entered as below in (Figure 4.19). This information can be edit ed by clicking in the relevant text box as displayed below again in (Figure 4.20). (Figure 4.19)

(Figure 4.20)

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MailEnable Webmail End User Manual

Attachments View Button Within the Display message screen you will find an icon with the picture of an envelope this button will allow a user to view an attachment that was sent with a message. An attachment is a file or document that is sent through with a message. (Figure 4.21)

(Figure 4.22) Once this button has been clicked the following screen over page will appear, it is through this screen that you can view or execute the file that was attached with an email. There is a summary of information about the file placed in this screen; below you will see that the Name, Type and Size of the attached file are displayed. (Figure 4.23)

To view the file a left mouse click on the file name will prompt the user to either save the file to a directory or run the file in the relevant program e.g. If it was a Microsoft Word file then the document would be opened in Word.

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MailEnable Webmail End User Manual Chapter 5 MAILENABLE CALENDAR

Mailenable Webmail Enterprise version incorporates a calendar feature which allows users to schedule appointments. This calendar is used to navigate between months so that a user can view scheduled appointments. Figure (5.1)

Creating an appointment To create new appointments simply click the new appointment button located under the calendar. Figure (5.2)

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Appointment Settings and features Figure (5.3)

Figure (5.4)

From: This setting is used to select the address of the individual who created the appointment or who is hosting the appointment. Use the dropdown menu to select a different contact. Appointment Description Figure (5.5)

Description: This text box is used to give the appointment an appropriate name. This description is used in the scheduled time slots. Figure (5.6) Example:

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Attendees Figure (5.7)

Attendees: This text box is used to input peoples email addresses that will be attending the appointment. (Please note that when an attendee is specified in the attendee s text box, a notification is sent to attendee.) Another way of quickly choosing attendees is by clicking the button and selecting attendees from the contacts window. (Refer to (Figure 5.8) (Please refer to the Contacts section of this manual) Figure (5.8)

Date settings Figure (5.9)

Date: This where you set the appointment date. Time settings Figure (5.10)

Start and Finish times: These two dropdown menus are used to set the start and finish time for the appointment. Appointment Location Figure (5.11)

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Location: This is where you input the location of the appointment Eg: In Student lounge Appointment Notes Figure (5.12) Example

Notes: This section is used to include any additional information regarding the appointment. Saving or cancelling an appointment After the appointment configuration is complete click on the settings. Or click Figure (5.13) Example to return to the Calendar page. button to save the appointment

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Appointment Editing Once an appointment has been created you can always go back and edit the appointment if there is any additional information to be added. Editing an existing appointment is simple, just click on the scheduled appointment window. Figure (5.14) Example:

Click here to open appointment edit window. (Please note: If an appointment is created and there are no attendees, you not able to add any attendees in the appointment editing screen.) Figure (5.15)

Figure (5.16) Status: Displays if the appointment has been created and attendees have received a confirmation note regarding the appointment. To once again save changes made to the existing appointment you click the button. To delete an existing appointment you click the you back to the Calendar page. button, and it takes

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Saving or updating an Appointment When the appointment is freshly created or edited, the or appointment and return to the Calendar window. (Refer to Fig. 5.17). Figure (5.17) buttons will finalise the

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MailEnable Webmail End User Manual Chapter 6 MAILENABLE EMAIL ACCOUNT OPTIONS
Options Button. Within the MailEnable Webmail Interface below there is a button called options as shown below this will after being selected with a left mouse click bring up a new options screen. Within this screen you can change a log in password, create an auto response or change the generic settings of the MailEnable program. Generic settings in this example include, time zone, displayed language characters and a signature can be created to be inserted automatically on all email settings. (Figure 6.1)

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When the Options button is clicked the following window will appear within this window you will find three to five tabs depending how the software has been configured. Login, Pop Retrieval, Redirection, Auto Response and Settings are the possible tab options, the first and foremost left tab, Login allows a user to change their Login Password. (Figure 6.2)

(Figure 6.3)

Within these text box fields it is an easy task to change the login password by typing in the current password in the Current Password: text box as pictured above. Following this the new password that a user is wanting to set gets typed in both the New Password: and Confirm New Password: text boxes. Once this is completed the Update button as shown here and above is clicked using the left mouse button. The old password upon completing this has then been changed and a success message as shown below will be displayed. (Figure 6.4)

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Pop Retrieval Options The next tab of options allows the configuring of a POP account for retrieval, once clicking on the Pop Retrieval Tab the following will be presented. From here if a user right mouse clicks on the Add button as depicted above then the following screen (Figure 6.5) will be generated. The POP protocol has been around for quite a few years and is supported by a large number of e-mail clients. POP was designed to be used as an "offline" protocol in which users connect to a server and download messages in their inbox to their local PC or MAC system. The user has the option of removing messages from the server or leaving them on the server (not recommended.) Leaving messages in the inbox on the server can create a great deal of extra load on the server system, since each time the user reconnects, the POP server must once again scan all of the messages in the inbox to determine which ones are new. Once the messages are downloaded, the user then processes them in offline mode; responding to messages, filing messages to various local folders, etc. The POP protocol does not allow you to create, manage, or manipulate folders or messages on the mail server. (Figure 6.5)

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Add Pop Retrieval Account After the Add button as shown here following configuration screen appears. and above is clicked with the left mouse button the

(If unsure of any following settings contact the IT department or Administrator of your account)

(Figure 6.6)

When this screen is displayed it is simply a case of entering the name of the mail server into the Mail Server: text box and the username and password of the Pop mail account into their respective text boxes. Once this is done there are three settings that have to be entered, a tick in the small white text box has a setting of yes into any of the above settings. The setting descriptions for each of the three Pop settings are below. APOP Authentication This is a setting that will have to be set if the server that the mail is stored on uses APOP Authentication. Download new messages only MailEnable will keep track of messages that have been downloaded from the remote server, and will not download a message twice. Enabled If enabled the email will be retrieved from the remote server.

Once these configurations are all set and correct, click on the Update button as shown here and above then on the next mail receive, the POP mail will be received into the Inbox. The configuration settings are saved and shown for future reference similar to the example below.

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(Figure 6.7)

Pop Retrieval Account Edit To edit the account settings that are configured as above simply click on the Edit button as shown here and above, the edit screen will appear in the same format as in (Figure 6.7). Pop Retrieval Account Deletion To delete a POP mail account simply click on the Delete button as shown here and on the previous page in (Figure 6.7). The window below will then appear asking to confirm deletion if certain the account settings are to be deleted and the account is no longer required to be checked confirm by left clicking the Delete button as shown below. (Figure 6.8)

Email Redirection Options. Redirection of email is a useful utility allowing email that is received into the MailEnable Webmail account be transferred to any another email account this can be for many reasons often sent for backup or storage. If email is required to be redirected a tick is to be placed in the check box below adjacent to Redirect mail to text box then the desired email address that is to receive the redirected mail is then written in the Redirect mail to text box. If a copy of the messages after redirection is to be kept in the mailbox so in effective duplication is required then a tick is to be placed in the tick box adjacent to the Keep a copy in mailbox. If a tick is not placed into this box then the mail will be moved from the mailbox to the account selected for redirection if the box is ticked then the mail is copied rather than moved.

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(Figure 6.9)

Email Auto Response Options. Auto Response is a function that automatically replies to any email address that sends an email to a user. Often used when a staff member of a business goes on holidays, this utility can write an auto Response message letting everyone who sends mail to the person on holidays know that he/she is on holidays and cannot be contacted or will be back into the office on a certain date. To enable this tick is to be placed into the Auto Response Enabled check box by clicking the left mouse button on the check box adjacent to the Auto Response Enabled text. Upon doing this it is simply then a requirement to enter the body of text that is required to be sent in the automatically replied message. The text is entered into the text box shown below under the Auto Response Enabled check box. Once the text is entered then a left button click of the mouse on the Update button as shown here and below will confirm the Auto Response. To disable the function a removal of the tick from the Auto Response Check box will ensure the Auto Response is no longer generated. (Figure 6.10)

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Filtering (Figure 6.11)

To enable the filtering feature a tick has to be placed in the Enable Mailbox Filtering tick box adjacent the update button. Initially you have to add a filter into the list, by clicking the button. In the filter edit screen, there are various options to create filters. (Figure 6.12)

To enable a filtering criteria a tick is to be placed in the appropriate filtering criteria tick box. If multiple email addresses are used then they are to be separated by a semi-colon. Multiple attachments are separated using commas. (Please refer to the Action dropdown menu for moving filtered emails)

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Filter Description (Figure 6.13) Within this text box a name or a description is given to the filter being created. Eg: Spamming Filter . Filtering Criteria (Figure 6.14)

Message From: is a filtering criteria preventing delivery from specific email addresses or creating ways to handle a specific email from a Sender. (Figure 6.15)

Message To: similar to From:, the To: address field allows the creation of criteria, based on the delivery to an email address or a group of receiving email addresses. (Figure 6.16)

Message Cc: The Cc: criteria line is the same as the To: criteria line in that any email address entered here the filter will identify. Cc: is an abbreviation of Carbon Copy and in business terms is usually equated to For Your Inclusion or For Your Perusal . (Figure 6.17)

Message To or Cc: This filtering criteria is a combination of To: and Cc: . This is useful when messages contain a specific email address, that could be in the To and in the CC fields of the message. (Figure 6.18)

Attachments: This filtering criteria is used to filter out specified attachments inputted into the text box. The correct syntax for specifying a file format is *.(file format). This useful for detecting viruses. The filter pickups the file extension, if an antivirus utility is installed it will clean the infected file.

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(Figure 6.19)

Message Subject Contains: This filtering criteria is used to block emails that contain specific subject contents. (Figure 6.20)

Message Contains: This filtering criteria is used to block emails that contain any type of text inputted into the text box. Most spam these days is blocked by filtering what the email contains. Eg: An Email contains Sexual content, then in the filtering criteria Message Contains: we can input the word sex and all emails with content sex will be filtered. Action (Figure 6.21)

The action conditions in the dropdown menu are the actions the filter takes when the filtering criteria is met.

(Figure 6.22)

Delete the message: If this is selected in the action menu the message will be deleted and sent to the deleted items folder.

(Figure 6.23)

(Figure 6.24)

Move Message to Folder: If this is selected in the action menu the message is moved to a folder that is created when a folder name is given.

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(Figure 6.25) (Figure 6.26)

Copy Message to Folder: This action makes a copy of the filtered message and puts it in the folder that gets created

(Figure 6.27) (Figure 6.28) Move Message to Junk Mail Folder: This action moves the filtered message to a created folder called Junk in the folders tree.

(Figure 6.28)

(Figure 6.30) Move Message to Quarantine Folder: This action moves the filtered message to a created folder called Quarantine in the folders tree.

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MailEnable Webmail End User Manual

(Figure 6.31)

Settings Options. Within this Settings tab the configuration settings allow the change of Character sets for alternate languages, it allows the selection of the senders/users Time Zone and also allows a Friendly Name to be entered that will be sent along with an email address. Friendly Name: within this text box a so called friendly name can be entered, this name is delivered along with the email address usually a nickname is used in this field. This entry is made by clicking in the email text box adjacent to the Friendly Name: title and typing in the desired name. Character Set: this is a setting that can be configured to allow different languages and different language characters to be sent in an email. To change the Character set a left mouse click on the combo box drop down arrow will display the available languages and another click to select the desired language setting from there is required. Time Zone: any of the 24 regions of the globe (loosely divided by longitude) throughout which the same standard time is used. This setting is used in message headers and helps in the display of times of email sends and receives. To change the Time Zone: a left mouse click on the combo box drop down arrow will display the available languages and another click to select the desired time zone setting from there. An auto signature enabled function can be enabled within this tab screen, an auto signature is a body of text that is sent on the bottom of emails usually containing a senders details such as location, contact details and in some cases even a disclosure informing a recipient of an email that if received it is for their eyes only. An auto signature can be selected by firstly clicking and selecting the check box and placing a tick within. From there type the details of the auto signature within the text box. After these settings have been configured a left mouse click on the Update button shown here and below confirms the settings.

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MailEnable Webmail End User Manual

(Figure 6.32)

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