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INTRODUCTION
CRON, a leading group corporation, has many years devoted itself to the research & development, production and sales of high-precision pre-press and print equipment. Founded in 1992, CRON soon gained a good reputation for its well-known CP series colorful small card offset press, which is widely in use in China today. Meanwhile, CRON produced more equipment for the whole PVC card making system, such as Printing-down Machine, Ultraviolet-ray Solidification Machine, Laminating Machine, Die-cutting Machine and so on. CRON has enjoyed a great achievement not only in print field but also in pre-print field. CRON produced CF-2400 series highly reliable laser Imagesetter in 1993. Very soon, China's printing market was pleasantly surprised by CRON's ACF series 3600dpi fully automatic online Imagesetter, which was completely made by CRON. At the end of 2000, CRON began to engage in CTP technologies. Its automated Polysetter is getting more and more popular now. We also tried photopolymer CTP, and finally aimed at R & D of thermal CTP. The first CRON thermal CTP was born in 2006, and after one-years trial use in printing factory we made practical improvement, and launched it into market at Print China in April 2007. This is the first CTP machine completely made by a Chinese enterprise, and this is the first CTP machine with its own property right in China, thus it caught immediate attention of the whole world. CRON thermal CTP has been in hot sales until now. CRON has obtained five patents and CE approval already. It was granted "Scientific and Technological Creation" prize by China Government in recognition of its excellent achievement in this field. CRON is now recognized as the best brand in China's instant printing industry.
CRON has already established good OEM partnership with some well-known enterprises abroad, thereby achieved mutual benefits. With its excellent facilities and advanced technology, CRON will also exert itself to be your indispensable OEM partner and provide extensive service to you. You surely will be satisfied with CRON, a group corporation that can provide the complete sets of small print equipment and pre-print equipment in China.
PROFESSIONAL DESIGN 1. Innovative and simplified mechanical structure. 2. Patented vacuum plate sorbing system. 3. Stable and reliable operation. 4. Convenient and easy maintenance.
INTERNATIONAL STANDARD OF 1 BIT TIFF INTERFACE 1. Compatable to all kinds of graphic software and output system.
Technology support
Thank you for your support! Thank you for selecting CRON Thermal CTP series! You are to be provided with swift and professional technology support from CRON and her agents or distributed tech-supporting stations. Local Support: CRON has been consistently sending new information on product, service and technology to every of her agents and tech-supporting stations distributing at different places. When help is needed, please contact the local agents or tech-supporting stations first. CRON Ltds support:: If your problems cannot be solved by local agents or tech-supporting stations, please contact tech-supporting department of CRON (Hangzhou) Machinery & Electronics Co. Ltd Information service: You can gain such service from the CRONs website: usage skills, trouble shooting, about us, product information, Yellow Page of print field, experts service, etc. Repair service: You can be provided with repair service by authorized agents and tech-supporting stations. CRON (Hangzhou) Machinery & Electronics Co. Ltd
PREFACE
This manual is trying to inform the users how to safely use CRONs product. It also shows to users the specification of CRONs product, the working principle, working process, how to installation some parts of the machine, connect the machine, use the machine to expose plate. Also, in this book some daily maintenance and regular maintenance are introduced. The 6th and 7th chapter are only for reference. In the 6th chapter, this manual shows some common abnormalities based on CRONs or its customers experience.
It is important for users to read this manual together with Introduction to Laboo3.0 to fulfill the execution of the CTP.
CONTENT INTRODUCTION ....................................................................... 1 CRON CTP FEATURES ................................................... 2 Thanks ................................................................................. 3 PREFACE .................................................................................. 4 1. Safety .................................................................................. 1
1.1 Safety Labels .........................................................................................................................1 1.2 Safety Regulations ................................................................................................................2 1.3 Installation ............................................................................................................................3 1.4 Maintenance .........................................................................................................................3
4 Operation ........................................................................... 19
4.1 Connect Lines ......................................................................................................................20 4.2 Power-on .............................................................................................................................21 4.3 Set Plates .............................................................................................................................21 4.7 Send Output Command ......................................................................................................26 4.8 Processing Plates.................................................................................................................26 4.9 Adjust the Device ................................................................................................................26 4.10 Abnormality Tips ...............................................................................................................26
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5. Maintenance ..................................................................... 27
5.1 Maintenance Timetable (suggested) ..................................................................................27 5.2 Daily Maintenance ..............................................................................................................28 5.3 Regular Maintenance ..........................................................................................................30
Appendix 1 ............................................................................ 45
CRON CTP Series Products Warranty .......................................................................................45 Charging Standard.....................................................................................................................51
Appendix2: ............................................................................ 52
Application:
This book is to instruct operators of CRON TP series to operate and maintain CRON series product correctly. Operators of CRON series are required to be with the following qualities: A. working experience on pre-printing; B. familiarity with Microsoft operational system.
1. Safety
1.1 Safety Labels
Warning!
Before the utilization of CRON CTP series product, please read this book carefully and make sure that you have understood it. Operations are strictly restricted in the Safety Regulations and regulated operation procedures. Or you may not only damage the set, even hurt yourself.
Danger!
Activities of disassembling the machine without authorization, or modifying the machine without authorization or illegally operating on the firmware or circuit of the machine, may lead to damage to the machine, and even hurt yourself.
Avoidance!
Please dont make direct eye-contact with laser and the reflective light of laser, or it will make severe damage to eyes, and even lead to blindness.
Electricity, danger!
Please dont make any body contact with the electrified part of the set (Danger is labeled). When connecting the machine, please dont touch the electrics like plugs, socket, etc. Please dont operate the machine when your hands are wet.
Forbiddance!
Disassembled by non-professional persons is forbidden.
Be Careful!
When open the cover of the machine, please be careful, or your hands may be hurt.
No Dust!
Please keep dust from entering inside of the machine, so as to maintain the high working quality and lift span.
Electricity Safety
All the activities of maintenance are at the conditions of power-off;
Keep all the people away from the machine by operators when the machine is working.
1.3 Installation
The activity of installation, testing and initializing run of CRON TP series must be executed by the engineers from CRON or its agents. Before running the machine, please make sure the circumstance has already coordinated with the requirement of CRONs Installation Guide.
1.4 Maintenance
Operations on maintenance must be carried out according to rules in Maintenance in chapter 5 of this manual. Operation that is violation of the rules may lead to damage to the set, or even hurt the operators.
2 CTP System
2.1 CRON TP Series Product System
CRON TP series products include: TP46 series, TP-33series and UVP series. The plate-maker is the engine of the whole CTP system. It can be used to expose Thermal plates and UV plate. The exposed plate can be used in traditional offset printing.
2.1.1 Specifications
L(cm) 92 90 150
Stacker TPC-33* 103 170 130 200 Note: Equipment dimension with * may vary from different suppliers.
2.2.1
Job
Digital Printing
Workflow
Thermal Plate
Plate-maker
Client
Processor File
Printing Press
2.3 CTP
The following pictures (TP-33) show the main parts of CTP. Its side is exposed to the direction customers face.
2.3.1
2.3.2
2.3.3
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2.3.4
Composition:
A, B and C are units of Feeder: A. Tray B. Tray Holder C. Feeding Unit D, F, G, H, I, J, K, L and M are units of engine D. Side Gauge Assembly F. Output Unit G. Loading Unit H. Optics Carriage Assembly I. Drum J. Main Control Circuit K. Laser Box L. Cleaning Air Input
M. Vacuum Pump
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Environmental Requirement
UVP33/46, TP33/46 series products are to be installed in a clear and tidy room which must reach the requirement CRON TP series Product ask for. Before installation, the room condition must be ensured fulfillment of the requirement asked in Installation Guide.
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2.4.1 Realization of the Synchronization of Main Exposing, Sub-Exposing and Grating Signals
Coder
Laser Drive
Laser Producer
RIP
Circuit Interface
Carriage Movement
Drum Rotation
Parameter setting (plate size, resolution, expose power), adjustment to Tail Clamp, Balance Blocks, Side Gauge Assembly and Focus Unit: Parameter setting (plate size,
resolution, expose power) is demonstrated in Laboo3.0 Introduction; the detail for adjustment to Tail Clamp, Balance Blocks, Side Gauge Assembly and Focus Unit is in Installation and Adjustment in Installation Guide. Feeding Plate: 1 Automatic Plate Feeding mode: make sure whether plate has already preserved. If negative, the Nozzles move downward and ensure what it is there. If it is paper, the unit will remove the paper and execute the former action; if it is a plate, the unit will send it to the input entrance of the engine. 2 Manual mode or plate fed, ignore the former action. Loading Plate: Drum stops at loading position, Head Clamp opens, plate transport rollers transports the plate to the clamp, side gauge system positions the plate, and then the clamp shuts. Afterwards, plate pressing rollers presses down and Drum rotates to load the plate, when Drum moves to the tail clamp position, open the clamp and Drum begins to move back, to make the plate tail in Tail Clamp, shut the clamp, and then plate pressing roller relexes.
Exposing: Drum starts rotate, if it is at automatic feeding mode, start the feeder simultaneously
to feed plate continuously. When the speed of the Drum rotation reaches to the setting point, and the required vacuum pressure is satisfied, exposure begins. Meanwhile, laser system on the optics carriage assembly will reflect the laser beam which carries symbols or characters information on the plate, thus carry out the transmission of characters and images. The optics carriage assembly moves at uniform motion in a straight line. Drum rotates a circle, optics carriage assembly moves corresponding distance. When the symbols and characters image information ends, a page layout has exposed, and then Drum decelerates to stop.
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Unloading Plate: Drum will re-position when it stops, then the unloading system begins to
unload the plate. The plate will be passed to Processor via Bridge.
Plate
Centering Plate
Transporting Plate
Automatic
Loading Tail Clamp Shuts Start Drum
Feeding Plate
Exposure
Processor
Unloading-
Stop Drum
3.1.1
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3.1.2
3.2.1
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3.3.1
3.3.2 Note: there are two bolts at both side of the table
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3.4 Connect Lines 3.4.1 Engine Power Cable and Main Control Power Cable
Connect the main control power cable (the black cable) to the UPS, connect the engine power cable to a socket, see figure 3.4.1, 3.4.2 and 3.4.3.
3.4.1
3.4.2 TP-46
3.4.3 TP-33
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3.4.4
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3.5.1
3.6.1
4 Operation
The operation steps are as following:
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Connect Lines Power-on Set Plates Set up Parameter Initialize Device Test the Device Running Send Output Command Processing Plates
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4.2 Power-on
Connect UPS to power supply; Connect the power of engine and computer to power supply; Switch on the two switches (see figure 4.2.1) in the down-left side of the back of the engine.
4.2.1
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4.3.1
4.3.2 OR: there are 4 positioning pegs and a centering meter in the tray (see figure 4.3.3). Adjust the 4 positioning bolts: turn the nut of the bolt till the bolt can be moved; set a plat in the middle (namely, the middle of width) of the tray. Make sure the distances from sides of plates to corresponding brims of the tray are equal by help of the centering meter. Move the positioning bolts towards plates, and keep no contact between the bolts and plates (keep about 1mm space between them), then tight the bolts.
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4.3.3
4.3.4
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4.3.5
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Important!
The machine will not check the width of plates, if the width of plates is different from the media size in setting interface of Laboo3.0, the machine may work normally, but side gauge may be impacted, consequently, the output images are incorrect.
4.6.1
Send Plate: feeder executes plate feeding action. It is used to test plate feeding function of
feeder. It is also used to manually feed plates.
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Load Plate: the machine executes a complete set of loading action. It is used to test Loading
function of the machine.
Unload Plate: the machine executes a complete set of unloading action (Drum stops at
unloading positionHead Clamp opensHead Clamp shutsDrum locates Plate Tail ClampTail Clamp opens unload plateTail Clamp shuts). It is used to execute unloading function separately. Notice: avoid executing this function when no plate is on, or it will lead damage to Tail Clamp.
Laserbeam Move: Optics Carriage Assembly moves a round trip. It is used to check whether
the Lead Screw moves normal and pre-verify the location accuracy of Servomechanism.
Laserbeam Lock: Laser system executes laser locking. It is used to check whether laser
locking is normal after modifying the parameter of resolution and laser power.
Initialize Device: Execute initiation to all operational organisms of the machine. Release Plate Head: Head clamp system executes opening head clamp action; it is used
when errors happen, such as: plate head is clamped while the tail is not.
Release Plate Tail: Tail clamp system executes opening tail clamp action; it is used when
errors happen, such as: plate tail is clamp while the head is not.
5. Maintenance
To keep CTP running at best state, maintenance is necessity. Lack of maintenance may lead to performance reduction, even damage. The following parts is detailed description of maintenance circle and steps. The maintenance includes daily maintenance and regular maintenance. And the machine is supposed in the standard environment which required in Installation Guide.
Attention!
Please make sure the machine is power-off when maintaining.
Examination:
Environmental Temperature Environmental Humidity Pressed margins of the head and tail of plate are correct after development Whether change happens to Vacuum Pressure Sensor per day per day per day per day
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Whether abnormal sound exists when the set works Whether changes happens laser power
5.2.1
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5.2.2 Note: compare with pressed margin of plate head, the pressed margin of plate tail is less even. Examine the parallel between pressing setting of the plate tail and the Drum generatrix. If they are not parallel, adjustment is needed. Press down the bearing, which is on the rocker of the bottom of plate on the right (left) end of tail clamp, then turn drum by a certain degree to make tail clamp and the Drum at their set position, relax it, and then push tail clamp gentlely to ensure tail clamp lock setting works(see figure 5.2.3)
5.2.3
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Check Laser Power Clean the Surface of the Machine Clean the Inner Part of the Machine Clean the Surface of Lens Clean Drum Clean Lead Screw and Guiding Rails Clean the Air Sieve Maintenance to Vacuum Pump
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Attention!
For the protection of operators and the machine, please keep water or detergent from entering inside of inner machine.
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5.3.1 Clean the inner part of engine Open the upper cover of engine: if it is a B type (figure 5.3.2): Push up the upper cover, the upper cover will be propped up by gas spring; if it is a C type, two persons hold two ends of the front cover, up-lift, and then put it away (figure 5.3.3).
5.3.2 Then you can clean the following parts: A. loading roller-set, surface of plate input board; B. plate pressing roller; C. surface of plate output board; D. output guiding roller-set
5.3.3
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5.3.4 When cleaning is finished, restore the upper cover. Notice: when cleaning the parts mentioned above, persistent cotton or dusting paper are only allowed.
Cleaning:
Turn the coupling flange between lead-screw and the motor to right-move the carriage assembly utmost. Now you can clean the glass in the same direction with a cotton ball with some detergent on it. When this activity is done, turn the flange opposite to move the carriage assembly to beyond its original position. Attention: 1. Cotton balls should be persistent; 2. Detergent: mixture of Ethanol (90%) and Aether (10%)
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5.3.5
Steps:
Tear down the front cover and right shield (take reference to 5.3.4). Then: A. Put cloth under lead screw so as to protect oil from adhering to other place of this unit; B. Prepare kerosene, brush and lube; C. Clean the grease on lead screw on guiding rails with the brush with kerosene on it; D. Turn the coupling flange so as to make carriage assembly move along lead screw and rails; E. Clean lead screw and rails with the brush with kerosene on it; F. Repeat steps D and E several times to make sure lead screw and rails are clean; G. Add lube to lead screw and guiding rails; H. Restore the removed parts of the machine; I. Then connect the whole set. J. Start the machine, open Laboo3.0, choose operatedevice adjustreset lube counter. Note: Dont forger to link the power line of the fan on the back board and line of emergency stop button on the right shield.
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5.3.7
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assembly can not restore 2 The size of image does not match the plate size 1. image size and plate in size dont match 2. Solution diversity between TIFF and setting parameter 3 No plate in tray 1. There is no plate in Tray 2. Tray Sensor cant detect plate
make sure they work normally Check the image size and configured plate size according to parameter model Check the conformity between solution of TIFF and solution of parameter model
Make sure tray is at correct position; if it cant be sensed still, please turn to our custom service center
1. Different horizontal level between feeder and plate-maker 2. Routine deflection of plate when loading plate
Whether the upper Rubber Pulley can complete close with the Rubber Pulley downside when press down; turn to our customer service center if necessary
3. plate does not reach the set position when side gauge centering it 5 Failure on plate feeding process 1. Wrong position when feeding plate
Check if there is slide when sending plate or check whether feeder and plate-maker are at the horizontal level
2. plate feeding electromagnet or feeding unit malfunction 6 Wrong length of CTP plate Error happens to plate length measurement
Check the normality of electromagnet and Plate Feeding Rollers (it runs); please contact our customer service center if necessary Check the formality of the length of plate and the template parameter; contact our customer service center if necessary
1. Over-high laser power 2. Abnormality of Focus Adjustment System 3. Malfunction of laser system
Choose proper laser power Please contact our customer service center
b. carriage assembly improper positions, coupling between lead screw and motor looses 9 10 Stripe in image Uncompleted imaging, when optics carriage assembly restores, shows buffer empty Dark dots in image Scratch in image Improper focus length Data are uploaded slow or damaged a. other program executes when PC is working b. PC is effected Dust in corresponding position of Drum There are someplace uneven in the whole process of plate movement Turn the plate 180to find if there is another scratch so as to ensure whether problem is due to the processor; if not, then find at the corresponding position of the plate-maker Find out the corresponding drive board and replace it with a new one Replace it Re-set the negative voltage Re-adjust focus length
11 12
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White lines in printing area and black lines in blank Inconsistent white lines in a line White lines appear once in a while in image Complete blank on plate whole image moves Wrong position of image
Laser control invalid, and corresponding drive board or laser stimulator fails Poor contact of governing control board Negative voltage set of laser drive is wrong Computer problems Disturbed image locking Unstable image locking a. disturbed signal from coder b. unstable servomotor Pressure rollers or brush rollers of processor improper Invalid developer or improper setting of processor Over-high laser power or improper time and temperature when processor processes Over-low laser power
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14 15
16 17 18
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Interference or brush trace on image Tint stripe or dirtiness in image 3% dots lost
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Change developer or raise the temperature of developer or low down output speed of processor
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dim white dots 23 Several millimeters wide Stripes in image There are someplace unevenness at corresponding position of lead screw
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Solution: Take reference to introduction of LaserAdjust software a. all power value of laser are 0 ADJP 65535,0150 BRD0 L00_0 FP=000mW i=04 WI=1100mA MP=000mW X . ADJP 65535,0150 BRD3 L31_7 FP=000mW i=04 WI=1100mA MP=000mW X Figures above suggest all the working current are 1100mA (the high limit), while the power is 0: Check whether 3.3v power supply of laser works normal; Check the contact of optical power sensor (light can be seen when open one channel of laser) b. Current of one channel of laser reaches highest, while power abnormality appears, and feedback of laser locking is X ADJP 65535,0150 BRD1 L10_2 FP=148mW i=02 WI=0630mA MP=150mW O ADJP 65535,0150 BRD1 L11_2 FP=148mW i=01 WI=0660mA MP=150mW O ADJP 65535,0150 BRD1 L12_2 FP=144mW i=01 WI=0534mA MP=150mW O ADJP 65535,0150 BRD1 L13_2 FP=040mW i=01 WI=1100mA MP=059mW X ADJP 65535,0150 BRD1 L14_2 FP=148mW i=08 WI=0676mA MP=150mW O ADJP 65535,0150 BRD1 L15_2 FP=148mW i=02 WI=0640mA MP=150mW O Replace control board, laser stimulator and fiber array to find out where the problem is: Exchange plugs of control board, if the corresponding channel number changes, problems are in control board; Exchange laser channels at the coupling of laser stimulator, if the corresponding channel number changes, problems are in laser stimulator; If there is no change when execute action above, problems are at optical series line c. Manually lock laser to read the parameter and save the data. In the same condition, if the all the current increases when locking, the lens of focus need cleaning d. After cleaning the lens, the current increases all the same compared to the former saved parameter, check whether sensor is at the position where the optics carriage assembly restores. If yes, check the sensitiveness of sensor. NOTE: optical laser sensor will decline for heat aging
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b. stepping motor, positioning sensor c. tail rocker, stirring linkageslide gear, spring d. Tail locating of Drum Solution: after the modification of parameter template on Laboo3.0, then initialize device, adjustment to tail clamp will take place: A. check whether the rocker of tail clamp moves, if not, check whether stepping motor, interface board and thin-film insulated wire run normally B. the clamp does move, while plate tail cannot open well a check "HOME" position of switch stepping motor sensor of tail clamp, while the normal case should be: Turn switch drive roller of tail clamp. when the light is on, the roller can still move, observe the pin of roller points upwards, and there is less than 1mm space between the pin and the up limit position; Opposite-directionally turn switch drive roller of tail clamp. when the light is on, the roller can still move, observe the slot of roller points upwards, and there is less than 1mm space between the slot and the up limit position; b. check whether the tail clamp locks can be opened smoothly, whether the rocker is loose, whether when the pin of tail clamp slipping gear is pressed down with a across screwdriver, the spring works; c. check whether tail sensor works normally, i.e., whether the light is on when the slot of the sensor enter sensor; d. check whether the abration and strain of transport belt of servomotor is normal; C. when Drum stops at tail clamp position, check whether tail clamp switch rocker jaw and bearing of tail rocker are accordant in position. if not, please take reference to Installation and Adjustment
solution: after the modification of parameter template on Laboo3.0, then initialize device, adjustment to balance blocks will take place: A. check whether unlocking arm moves, if not, check the normality of stepping motor, interface board and thin-film insulated wire B. it moves, while the lock cannot open well a. check "HOME" position of stepping motor sensor of balance blocks, while the normal
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case should be: distance between balance blocks cam and drive arm is nearest when sensor light is on b. check whether balance blocks pairs are in a Drum generatrix, whether the gear opens well, whether when the peg of balance block slipping gear is pressed down with a across screwdriver, spring works c. check whether balance blocks position testing sensor works normally, i.e., whether the light is on when the testing pin enters sensor C. when adjusting the position of balance blocks, check whether semi-circle frame of drive arm just clips the pin of balance blocks. if not, please take reference to Installation and Adjustment.
solution: open Laboo3.0, choose operatedevice adjust"load plate"send command: A check whether plate is correctly set B check whether synchronization happens when the two electromagnet blocks are pressed down C check whether plate tilts when sent by plate feeding rollers adjustment to pressure, please take reference to Installation and Adjustment.
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7 Diagram
7.1 TP33 CTP Mainframe Control Diagram
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Appendix 1
CRON CTP Series Products Warranty
1 We Provide Service within:
Hangzhou CRON Machinery & Electronics CO., Ltd. provides service in Peoples Republic of China mainland (exclusive Hongkong, Macau and Taiwan of China) and other regions and countries.
3 We take it for granted that buyers turn down our service forever if buyers:
3.1 break laws or regulations with CRONs machine; 3.2 carry out activities that are against domestic or home moralities; 3.3 fail to pay Hangzhou CRON Machinery & Electronics CO., Ltd all sums due to Hangzhou CRON Machinery & Electronics CO., Ltd under any contract; 3.4 disassemble or modify the machine without written authorization.
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In defects liability period, Hangzhou CRON Machinery & Electronics CO., Ltd will provide repair and maintenance service and spare parts for free, excluding conditions in condition10.
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5.3 All replaced parts or facilities belong to Hangzhou CRON Machinery & Electronics CO., Ltd or its service station.
the customers site is within 40km to repair station, Hangzhou CRON Machinery & Electronics CO., Ltd or its repair station will be in site within 24 hours and for the customers who are beyond 40 hours to repair station, Hangzhou CRON Machinery & Electronics CO., Ltd or its repair station will reply it within 24 hours. Customers have the responsibility to provide abnormal phenomena and corresponding operations so that engineers can correctly diagnose the causes, thus enhancing efficiency as well as save time.
10 In the following conditions, we provide service and charge for corresponding expenditure:
10.1 We will not provide free service in the following cases: 10.1.1 Products that are damaged or perform bad resulting from the activities that users do not meet the requirement asked for in related document; 10.1.2 Products that are not bought from authorized distributors or dealers from Hangzhou CRON Machinery & Electronics CO., Ltd; 10.1.3 Products that are not covered insurance to service station in 1 month after being bought; 10.1.4 Products that use fittings which are not made or sold by Hangzhou CRON Machinery & Electronics CO., Ltd; 10.1.5 Products that are damaged resulting from entering oil or water thus leading to malfunctions on electric parts; 10.1.6 Products that are damaged for entering sundries; 10.1.7 Products that are led to malfunction resulting from violation to operation or maintaining guide; 10.1.8 Products that are damaged resulting from falling, crash, accidence, disaster, improper operation and abusing; 10.1.9 Products that are damaged resulting from overwork, e.g. actual work amount is beyond the designed workload or consumable parts have been used beyond their
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designed life span (workload or life span are define in users manual or attached materials); 10.1.10 Products that are damaged or led to malfunction resulting from fire, flood, earthquake, thundering, lightning, war, etc. after the products are purchased; 10.1.11 Products that are damaged or led to abnormal working resulting from bad power supply environment (improper voltage or illegal sockets) 10.1.12 Products that are damaged resulting from repairing, reforming, disassembling and cleaning which are not carried out by authorized service station; 10.1.13 Products that are damaged or lead to malfunction resulting from connecting with other machine; 10.1.14 Damage or malfunction of products manufactured by other manufactures resulting from damage or malfunction of products manufactured or sold by Hangzhou CRON Machinery & Electronics CO., Ltd directly or indirectly; 10.1.15 disassembly or modification of the machine without written authorization; 10.1.16 products that are damaged resulting from using the consumables which are not recognized by Hangzhou CRON Machinery & Electronics CO., Ltd;
11 When customers enjoy services provided by Hangzhou CRON Machinery & Electronics CO., Ltd or its service station, customers must bring with them the warranty card and sign their name or stamp on CRON service receipt;
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12 In the event that any provision of these Conditions is inconsistent with any provision of these terms, these terms will apply excluding ascensive agreement in written forms.
13. Hangzhou CRON Machinery & Electronics CO., Ltd preserves the right to interpret.
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Charging Standard
1. take the location of service provider as reference, if the journey is within 40kg (40kg is included), the charge for on-site service is200 yuan each time; if the journey is beyond 40kg while within 800kgthe charge for on-site service is600 yuan800 yuan per day (the charge for on-site service in Beijing, Shanghai, and Shenzhen is 800 yuan per day, while the charge for on-site service in other cities is 600 yuan per day). If customers send their machine to CRON, it will be charge200 yuan for each machine and customers bear the transport expenditure. 2. In the event that on-site analysis of abnormality and thereby wait are needed (including waiting courier and further observation), customers will pay 50% percent of charge. 3. Customers are not to provide hotel and food. 4. Customers have responsibility to pay for transportation expenditure of our service engineers or technicians. If the journey is over 800kg(or beyond 12 hours train or bus), airplane will be taken; and if engineers and technicians can not take airplane for customers cause, the loss caused from the delay is born by customers, and customers have the responsibility to pay 50% percent of the repairing charge per day. 5. Customers have the responsibility to pay for the parts needed replacing; 6. Service for other countries (including Hongkong, Macau and Taiwan of China) are considered out of defects liability period; 7. Products that agents or dealers are responsible for repairing, and assistances are needed from customer centre as well, are considered out of defects liability period.
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Appendix2:
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