QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE :______________ AUDITED DEPARTMENT____________ 8 MONITORING AND AUDITING GUIDELINES MEASUREMENT 1. Does the organization monitor information relating to customer perception as to whether the organization has met customer requirements?(Clause 8.2.1) Check that customer satisfaction is measured and monitored. Possible sources include customer surveys, customer complaints, direct communication with customers, consumer reports, benchmarking, etc. State the methods utilized. Assess the suitability of these methods and the degree to which methods extend beyond reactive or passive approaches (e.g., analysis of customer complaints). Has the organization defined the methodologies for obtaining and using information on customer satisfaction?Ensure the methods used, including details of information source(s) and frequency of measurement, are defined and state the evidence.

Standard: ISO 9001:2008 Doc No:- GIMTQF01 (IA) PERSON AUDITED REMARKS & EVIDENCE

STATUS

1.

3.

Does the organization have a defined process / procedure to document, communicate, resolve, and subsequently prevent customer satisfaction problems and customer complaints?Review the process / procedure utilized, and verify that customer complaints are identified and resolved according to this process. Review records of past customer complaints and verify that these issues were considered for possible corrective action (see also Clause 8.5.2).

QUALITY SYSTEM CHECKLIST AND AUDIT GUIDE

Standard: ISO 9001:2008 Organization: GIMT AUDIT DATE :______________ AUDITED DEPARTMENT____________ PERSON AUDITED 8.2 MONITORING STATUS AUDITING GUIDELINES REMARKS & EVIDENCE AND Does the organization have a documented procedure for MEASUREMENT internal audits which includes responsibilities and requirements for planning and conducting audits, and for reporting results and maintaining records?Ensure this documented procedure exists and verify it addresses each of 4 the issues above. Are internal audits performed at planned intervals which assess if the quality management system conforms to the planned arrangements (see 7.1), to the requirements of ISO 9001 and to the quality management system requirements established by the organization; and is effectively implemented and maintained? Ensure that internal audits do not audit solely to the requirements of ISO 9001, but also to additional requirements that may be defined in the organization's quality manual, procedures, and work instructions. Review recent internal audit records to verify. Review records of past internal audits to ensure that both compliance to requirements and effectiveness of processes utilized are addressed.

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE :______________ AUDITED DEPARTMENT____________ 5.0 MANAGEMENT RESPONSIBILTY Doc No:- GIMTQF01 (IA)

Standard: ISO 9001:2008

PERSON AUDITED

AUDITING GUIDELINES

REMARKS & EVIDENCE

STATUS

5.1 Management Commitment

Has top management provided evidence of its commitment to the development and maintenance of the QMS including a) Communication of the importance of meeting the customer regulatory and legal requirements. b) Maintaining and communicating the quality policy. c) Ensuring that quality objectives are established and routinely evaluated. d) Routinely (once per year minimum) conducting management reviews of the QMS. e) Ensuring the QMS is given adequate resources

5.2 Customer Focus

How does top management ensure that customer requirements are determined and their needs are meet?What program exists to increase customer satisfaction?

QUALITY SYSTEM CHECKLIST AND AUDIT GUIDE

Organization: GIMT Standard: ISO 9001:2008 AUDIT DATE :______________ AUDITED DEPARTMENT____________ Doc No:- GIMTQF01 (IA) PERSON AUDITED

5.3 Quality Policy

How does top management ensure that the quality policy: a) meets the need of the organization b) Continuously improves c) Is communicated and understood throughout the organization( Has the entire organization been trained on the QMS) c) Is periodically reviewed and understood in the organisation or not

5.4 Planning

Quality Objectives a)Are the Quality objectives consistent with the quality policy? b) Are the quality objectives measurable? c) Are quality objective set for appropriate levels of the organization? Quality Management System Planning How has top management assured that the resources needed to achieve the quality objectives are identified and planned?If the output from planning objectives documented (ex. work instructions, procedures, quality manual, plans,

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE :______________ AUDITED 7.6 CONTROL OF MEASURING AND MONITORING AUDITING GUIDELINES DEVICES List Of Equipments machinery, Appratus Procedures , Formats for calibration, maintaince are designed and maintained or not Does Work Instructions for calibration, Maintaince, servicing are available with Incharge Are records of calibration, maintaince is maintained regularly and recorded

Standard: ISO 9001:2008 Doc No:PERSON AUDITED

REMARKS & EVIDENCE

STATUS

QUALITY SYSTEM CHECKLIST

Standard: ISO 9001:2008 Organization: GIMT AUDIT DATE :______________ Doc No:- GIMTQF01 (IA) AUDITED PERSON AUDITED 7.5 PRODUCTION & SERVICE PROVISION STATUS AUDITING GUIDELINES REMARKS & EVIDENCE 1Admission standards and conformance 7.5.1 Control

2.Academic integrity for eg in following Regular attendance Know right Acknowledge source. Protect work Do your own work Never falsify records Never fabricate Disciplinary and behaviorally abnormality can be measured by which means are there rules framed and known to students . Use of Suitable Techniques ( COUNSELING) 7.5.2 VALIDATION Conductance of Internal and External Examination in proper duration Check thre Record

Result Declaration procedure are the records mainatained are easily 7.5.3 Identification & traceble ? i.e all the records are easily Tracibilty available with department heads

QUALITY SYSTEM CHECKLIST AND AUDIT GUIDE

Organization: GIMT

Standard: ISO 9001:2008

AUDIT DATE :______________ Doc No:- GIMTQF01 (IA) AUDITED DEPARTMENT____________ PERSON AUDITED 7.5 PRODUCTION & SERVICE PROVISION AUDITING GUIDELINES REMARKS & EVIDENCE Proper procedure is followed for 7.5.4Customer maintatining student records Property Filing system Fees Records 7.5.5 Preservation Preparation,Maintaince of Results, records what does Preservation of activities include

STATUS

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE AUDITED 7.4 PURCHASE Standard: ISO 9001:2008 Doc No:- GIMTQF01 PERSON AUDITED STATUS AUDITING GUIDELINES REMARKS & EVIDENCE 1. Whether Purchase orders are raised 7.4.1 Purchasing according to requirement and reviewed by Control whom? 2. Are Suppliers are selected and evaluated with a criteria defined check documents? 3. Records of Purchases are kept for a period of 3 years 7.4.1 Purchasing 1. Requirements for Approval of procedures, process and equipments Information 2. Requirements for qualification of Personal? 3. QMS requirementsare followed or not? 7.4.2 Verification 1. Has the Inspection of Purchase is carried out of Purchased or not? Implemented or not Product 2. Does there exists any document which is reffered in case of purchase Work Instructions, Procedures, formats etc

QUALITY SYSTEM CHECKLIST

Standard: ISO 9001:2008 Organization: GIMT AUDIT DATE :______________ Doc No:- GIMTQF01 AUDITED PERSON AUDITED 6.4 WORK ENVIRONMENT AUDITING GUIDELINES REMARKS & EVIDENCE STATUS How does the organization assure that the environment is sufficient the provide consistent product conformity? Has the environment needed to achieve confirmity of product is cod i.e to get good results 1) Attendance 2) Cleaniness 3) Motivated staff Are shelves and other storage areas marked with location indicators and addresses? Are the tools/devices/instruments properly organized n two categories: regular and special destination? Are jigs and tools and Books arranged more rationally to facilitate picking them up and returning them

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE :______________ AUDITED 6.3 INFRASUCTURE AUDITING GUIDELINES

Standard: ISO 9001:2008 Doc No:- GIMTQF01 (IA) PERSON AUDITED REMARKS & EVIDENCE

STATUS

To Achieve conformity of products, does the organization identify, provide and maintain facilities including a)Building, workspace and Associated utilities Lecture Halls well ventillated to conduct lectures, Staff room,Labortries, well equiped workshops , drinking water, canteen, mess area, playground, rooms for extra curricalar activities, washrooms Does the floor have any cracks, drops or variation n level? b)Process Equipment hardware and software are latest and up to date as per Curriculum requirement computers with latest software licenced versions and antivirus loaded, equipment complete in labs and workshops, books in library available in qty Are tools and parts being stored correctly? Is everyone adequately trained in standard procedures? How does the organization assure that the building and environment are maintained in order to provide consistent c) Supporting services - Cleaniness Does there is regular check on cleaniness Are access roads, storage areas, working places and equipments surroundings clearly defined? Do you wear a appropriate labor protection clothing? Are the daily reports correctly done and n due time?

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE AUDITED 6.0 RESOURCE MANAGEMENT

Standard: ISO 9001:2008 Doc No:- GIMTQF01 (IA) PERSON AUDITED AUDITING GUIDELINES REMARKS & EVIDENCE

STATUS

6.1 Provision of Resources

Have the resources been provided for : (a) Implementing and maintaining QMS and Continual Improvement b) Enhancing Customer satisfaction by meeting customer requirement

Are all employees who affect the quality of product or services qualified or trained to ensure consistent output? Check records are they maintained properly i.e. separate HR files for staffs kept. Are all employees who affect the quality of product or services qualified or trained to ensure consistent output? i.e trainings for improving staff performance is carried out or not? What quality records show training requirements (does the requirement include a training interval)? 6.2.2 Competency What records show that training is completed? awareness and Has the Organisation provided quality awareness training for employees of the importance of Training quality, the quality system, and the importance of meeting the quality objectives and the customer requirements? 6..2 Human Resources

QUALITY SYSTEM CHECKLIST AND AUDIT GUIDE

Organization: GIMT AUDIT DATE :______________ AUDITED 5.6 MANAGEMENT REVIEW AUDITING GUIDELINES Does Management review the QMS at planned intervals to ensure the effectiveness of the plan? Are records of the management review kept maintained as quality records? Are the minimum requirements for a management review described in a procedure? Does the management team meet at least once per year? Does the management review include the all of the following sources for quality information: Customer feedback? What procedure describes how customer feedback is gathered and presented? Action items from previous management review meeting? Result of both internal and external audits (including findings and follow-up items)? Corrective and preventive actions?

Standard: ISO 9001:2008 Doc No:- GIMTQF01 (IA) PERSON AUDITED REMARKS & EVIDENCE

STATUS

5.6.2 Management Review Input

QUALITY SYSTEM CHECKLIST

Organization: GIMT AUDIT DATE :______________ AUDITED 5.6 MANAGEMENT REVIEW AUDITING GUIDELINES Standard: ISO 9001:2008 Doc No:- GIMTQF01 (IA) PERSON AUDITED REMARKS & EVIDENCE

STATUS

5.6.2 Management Review Input

Corrective and preventive actions? Any significant items that could effect the QMS (changes in personnel, training requirements, new products, etc...)? Product conformity and process performance metrics?

5.6.3 Management Review Output

Is the feedback from the management review tracked to ensure that quality is continuously improving (maybe using corrective and preventive actions system)? Are the outputs from the management review given the proper resources for corrective and preventive action?