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English project Integrado: William yenis mogrovejo arroyo Oswaldo Betancourt Garcia German Pedraza Garcia Victor Buitrago

Infante

Projects Name Servi- Computer Cia

Introduction. Servi- Computer Cia provides a technical sevice in the preventive maintenance and repair in the different teams of computation existing in the national and international market. We have an excellent team of highly trained staff needs of our customers Mision. to Provide a technical service of high quality, timely and effective in a short time, supplying materials and spare parts needed in each case with the added value of visiting our clients after brig them our service to achieve a better quality control to our company.

Visions Our vision as a company is a provider of technical services to stay ahead of technological developments . By 2012 to expand our services based on the different cities of our country.

GENERAL OBJECTIVES To follow the recommendations and technical procedures of the manufacturers for different types of maintenance for each team To provide a warm service with fair price with the supply of original spare parts and guarantee our work so keep on the market competence.

To open and fill out a Resume for each computer that we give our technical services to bring continuity in the operation thereof. SPECIFIC OBJECTIVES To keep our company in national and international standards quality control in the service and parts of equipment and accessories for computers.

To keep updated our staff, equipment and tools through training and purchase of original software and provide a better service to our customer

Justification We created this company because we see the need in our country there is a highnumber of computers that require constant maintenance due to viruses that areloaded daily with networks and the lack of user knowledge to prevent these risks . To our knowledge and experience in this area guarantee excellent advice and serviceto all our customers.

Methodology Detailed examination of the critical parts Preliminary study Review and evaluation of security controls Communicating Results Identification failure Survey of equipment and technology Verification of manufacturer's technical manual Information retrieval Update security software Elimination of unnecessary and corrupt files General cleaning outside and inside the team Storing information, performing a vacad pen drive external devices, CD etc. Formatting the high-level team

Servi-Computer Cia

We are a computer service company with over 4 years experience in the area.

we offer the following services

Preventive and corrective maintenance of computers

Wireles and wired networks structure

Improved security of their computers

Support

Data recovery and software licensing

Sales of desktop and notebook computers at low prices

Accessory sale.

Quality Standards

management system (QMS) standards provide a framework for how a company

manages its key processes. They can help if your business offers products or services, regardless of size or industry.

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