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opportunity to t r a n s f o r m

Indian Institute of Learning &


Advanced Development
Board of
Regents
Dr. Vinay Aggarwal Rajendra Mehta
Former President Executive Vice President - Human Resources
Indian Medical Association Zee Entertainment Enterprise Ltd.

Prof. Y.K. Bhushan Dr. Ashok Mittal


Vice Chancellor Director
ICFAI University, Meghalaya Metlife India Insurance Co. Ltd.

Rama Dhawan R. Narayanaswami IAS Retd.


Patron Former Chief Secretary Delhi
INLEAD Special Advisor Commonwealth Games

R.C. Gupta K. Parijaat


Executive Director Managing Director
INLEAD Primordial Systems P. Ltd.

Sunil Issar Dr. Sangeeta Parijaat


Principal Consultant & Partner President
BridgeHouse Resorts & Services LLP INLEAD

Dr. P.C. Jain Uday Sahay


Principal Communication Analyst & Observer
Shri Ram College of Commerce, Delhi Voluntarily Retd. IPS Officer

Prof. Ashok Kapoor Dr. Pritam Singh


Dean, Executive Graduate Program Director General
MDI Gurgaon International Management Institute

Prof. S.K. Khanna S.K. Soni


Former Chairman Former Chairman
AICTE Oriental Bank of Commerce

Raj Louis Vineet Taing


Chief Human Resources Officer Vice President – Hospitality
Knight Frank (India) P. Ltd. Vatika Hospitality

names in alphabetical order


INLEAD - The Indian Institute of Learning & Advanced Development - intends to be an
agent of change in transforming human potential to gainfully employable human
capital with a high investment index.

Our purpose gathers meaning from the critical challenges facing the economic
growth of India, as a knowledge-based economy, due to an acute shortage of
qualified manpower. This situation is further complicated by the relatively low value
addition imparted by the tertiary education sector in comparison to the value
proposition demanded by corporations to compete in a dynamic and competitive
global economic scenario.

SHEILA DIKSHIT
Hon’ble Chief Minister
Government of NCT of Delhi

power in
Practice “ It gives me immense pleasure to
learn that INLEAD would soon
be offering various innovative
training programs and other
continuous-learning and
advanced educational
programs. I hope INLEAD
would prove to be an agent of
As part of our growth initiative, we have entered into an Academic Partnership with the change in transforming human
India Tourism Development Corporation Ltd., Shri Ram College of Commerce and potential to gainfully
Indian Medical Association – Hospital Board of India to jointly create, administer and deployable human capital
certify Post Graduate Diploma Program. channeled towards greater
return on investment.
We realize thr trainiat a one pronged approach to personnel development no longer
meets the demands of today's industry. We create dynamic solutions that allow I extend them my sincere and

organizations to accelerate and streamline the training process. In the following best wishes.


pages we introduce you to our training products and infrastructure and explain how
they comprehensively cater to all young requirements.
Mission
At INLEAD, we applaud and abet creativity, nurture the spirit of innovation, deliver
INLEAD
quality Programs and constructively engage our participants to enhance
awareness to higher levels of success. To realize its mission, INLEAD has
collaborate with global corporations and Indian & foreign education institutions to
create and deliver relevant training Programs. INLEAD and its partners endeavor
to develop thought leadership in the area of human resource development and
deliver competent workforce that is able to identify, commercialize, manage and
operate its opportunity flawlessly.

INLEAD intends to address the Indian growth imperative, as a knowledge-based


economy, by leveraging skill-based education delivery mechanisms coupled with a
strong focus on 'Market Relevancy' to generate a gainfully-employable pool of
human capital. The power of our Specialized Programs, spurred by our deep
understanding of the industry and our ability to foster the evolution of our students
into future leaders, enables the proactive enhancement of India's burgeoning
service industry up to global standards.
Appreciating the multiplicity of training requirements of a forward seeking
organization, training programs offered at INLEAD include structured
Post Graduate Diploma programs with sectoral specialization, multi
layered management and leadership development programs and flexible
customized training system that supplies managers and employees with
tools to find success in their jobs. “
Eternal change is
The program modules are developed in consultation with the members of our opportunity and
the academia, inputs sought from industry experts and extensive research
excellence in every
conducted for understanding the demands and trends in any expanding
enterprise. With a hands-on approach to training, all programs at endeavor,
INLEAD are geared to deliver highly productive ready to deploy our challenge.
resources.

Sustainable growth
Led by a team of highly experienced specialist, our endeavor is sufficiently
complimented by a robust delivery infrastructure. INLEAD is an ISO is our focus and
9001:2008 certified Institute with LEED-US Gold Rating compliant distinctive culture,
65,000 Sq. Ft. campus in India's National Capital Territory. At INLEAD, our strength.
the pivotal focus is to impart industry relevant knowledge and the learning
experience that explores beyond insipid theoretical concepts embracing
best of industrial practices.

INLEAD provides a holistic human capital solution to the challenges posed



by the prevailing dynamic and competitive economic scenario. INLEAD
can help build a competent workforce, streamline business operations,
permanently lower operating cost, make sustainable and long term
contributions in organizational growth while creating Leaders for today,
and for tomorrow.
With a dynamic, vibrant and ever transforming market processes and ensure optimal utilization of every resource
place, the need of the hour is for businesses to stay on their at its disposal.
toes and respond with innovation and agility.
Organizations aspiring to achieve long term success need INLEAD provides an integrated approach to developing,

to rethink and revisit their time tested business practices for assessing and managing such competence by delivering a

their compatibility with the next big evolutionary change fit-for-purpose system that provides all stakeholders with

that future might hold. skills and tools to optimize output from existing assets.

As India emerges as a highly competitive and globalized INLEAD approach can be compartmentalized as:

market, it also places an escalating pressures on


 Needs Identification
organizations to maximize return their investments,
 Solution Innovation
whether manpower or infrastructure. To establish and
 Strategic Implementation
sustain growth in this environment, an organizations  Qualitative Introspection
needs to be managed by impactful and result oriented
Identification Innovation
 Identify Performance Objectives  Develop Dynamic Plan of Action
 Determine current level of  Identify Critical Success Factor
Performance  Determine result tracking
 Calculate Performance Gap methodology

The first step towards providing Based on requirements a customized


training solutions to an organization training module is developed by
consists of Needs Identification. training experts in consultation with
Key factors like current workforce domain experts at INLEAD. We help
skills, strength and weakness, in development of specific
future needs including business & measurable goals with reporting
organizational goals play an mechanism and a time-bound
important role in assessment. plan of action.

The I-4
Approach
Introspection Implementation
 Measure Results Achieved  Step by Step Implementation
 Document and Communicate ROI  Integrate changes in
 Identify Areas for Continuing organizational structure
Improvement  Monitor Progress

Finally, after qualitative and The developed training modules are


quantitative assessment of the then imparted to applicant through
results achieved, a comprehensive lectures, seminars, expert visits,
progress report linking cause and group discussions and other
effect to the investment is made interactive sessions. Periodic
available along with our progress assessment exercises are
assessment and recommendations. conducted to maintain high
involvement levels.
Training Hosting Services

Training has become an integral part of corporate culture location on the National Expressway 8, accessible easily
to maintain the competitive edge.. Today, more than ever, from South Delhi as well as, Gurgaon. Apart from its
conducting corporate training program is paramount to prime location and magnificent settings with lush green
maintaining and enhancing one's skills, motivation and lawns surrounded by trees and palms, INLEAD offers a
knowledge especially in response to changes in range of facilities backed by efficient professional and
technology that impact virtually every profession. technical support, making it the preferred destination for
all kinds of Professional Events, Conferences, Meetings,
While the importance of conducting regular training Corporate get- together and Special Events.
cannot be over-emphasized, the significance of
conducting training in an atmosphere conducive to INLEAD is the ideal training facility for professionals with
learning also has a substantial impact on the overall technologically-advanced learning environments that are
effectiveness of training. Skills acquisition may be safe, healthy, comfortable, aesthetically-pleasing, and
adversely affected by environments in which either those accessible. Support spaces geared toward professional
being trained or the trainers themselves feel requirements, such as a business station that allows
uncomfortable, or the facilities are inadequate for the incumbents to carry out some business functions during
requirements of the training session. their training sessions, is seamlessly integrated into the
facility as well
INLEAD is an elegant, upscale facility with excellent
Accommodation Flexibility Technological Connectivity Indoor Environment Quality

With movable partitions and modular Equipped with all necessary technological Quality Acoustics, Appropriate Lighting,
furniture, we can accommodate a wide voice, cable and data systems such as Thermal Control and 100% Power Backup
variety of group learning sizes. The space audio/visual systems, speaker systems, provide for a comfortable, aesthetic and
can be efficiently adjusted as and when Internet access, Local Area Networks learning environment which is free from
required. From cocktail functions and [LAN], Wide-Area Networks [WAN] and distractions. Whether it s a small meeting,
corporate dinners to mid-sized Wireless Fidelity [WI-FI]), INLEAD presentation or conference, INLEAD provides
conferences and larger sales meet, the provides adequate equipment to conduct a an intimate, flexible space with all the
space can adapted to suit requirement. training program. facilities expected of an International
convention center.
Conferences Training Workshop
INLEAD s exclusive conference facility includes elegant conference Our fully equipped, latest state-of-the-art facility has answers to all
rooms with flexible seating capacities ranging from 20 to 120 your training requirements. Ideal for training of 20 - 120 people,
conferees. We can customize the seating arrangement as per training rooms are equipped with hi-tech equipment like:
requirements. All conference rooms are tastefully decorated, centrally  LCD Projector with laser pointer

air conditioned with 100% back up along with facilities like ample  An instructor station with podium, laptop, printer etc.
 Wi-Fi Internet
parking space, pantry services, telephone, fax and internet access. A
well trained support team of 3 is provided to ensure smooth and hassle
Ample parking space, 100% power back up, F&B service, telephone,
free conferencing experience. Appropriate refreshments can be
fax, photocopy, scanning, security service are few support services
arranged on prior request. Sufficient lounge / reception space can be
offered at INLEAD. Pantry services and refreshments are available on
made available for gathering and registration.
prior request.
Business Conventions Accomodations
Built for business, the premises offers state-of-the-art ate-of-the-art INLEAD provides flexible space in which you can learn, inform and
communications systems and presentation facilities to conduct a explore. Movable partitions and modular furnishings provide for
range of business convention including but not limited to Sales Meets, ample flexibility in space that accommodates a wide range of
Product Launch, Symposiums, Dealer Meetings, Corporate get- capacities without making the space uncomfortably cramped or
together and other Special Events. distractingly spaced out. While upto 3 rooms can be combined to
facilitate a larger gathering, the Boardroom can be utilized for high
The accommodations at INLEAD can effortlessly accommodate up to profile meetings with a focus on privacy, comfort and convenience.
140 people and if required, can be divided into smaller disjointed
sound proof private spaces free from the distractions present at large Seating capacities for specific arrangements are listed below:
hotel chains and vacation spots. Our meeting rooms can be
customized to the exact specifications of meeting creating a unique
meeting experience .
Boardroom Style
With a robust and flexible infrastructure, which allows for connectivity Capacity:10 to 30 Pax

in virtually all the spaces, INLEAD offers avant-garde convention


facilities matching international standards.
Theater Style
Capacity:20 to 120 Pax

Boardroom Meetings Classroom Style


Capacity:20 to 140 Pax
INLEAD provides a meticulously designed Boardroom with refined
details for the meetings that matter. Minimally furnished and
equipped with mood lights, it offers private meeting spaces with a
focus on comfort and convenience. A palette predominantly of Cluster Style
textured wood and chocolate tones infuses the space with a sense of Capacity:20 to 80 Pax

opulence. A dedicated, attentive and professional staff will ensure the


smooth running of your meeting. It is fully-equipped with state-of-the-
art communication facilities including video conferencing, LCD Horse-Shoe Style
projectors and other audio visual gadgets backed by well qualified Capacity:10 to 60 Pax

support staff to help you stay connected.


Post-Graduate Programs

With an intense development of the infrastructure, boom in the tourism industry ,


organization of international events and a booming Healthcare industry, there is a niche
requirement for the skilled and professionals for the service industry. These professionals
should be pre trained in the corporate world so that on ground they show their true
potential. They must have the ability to face the challenges, make right decisions in the
toughest situation and develop the perfect strategy to grow as the future leaders.

Converging markets, global competition and constant innovation in these sector are
redefining what it means to be a business manager in 21st Century. Managers must be
Specialists: adaptive, resourceful and strategically attuned to the nuances of shifting
market forces in their domain. In order for organizations to remain lean and efficient, it is
imperative that business verticals are headed by specialists with in-depth knowledge,
extensive troubleshooting abilities and intuitive capacity to foresee and adapt to a
metamorphosing market scenarios.

INLEAD is focussed on imparting and developing sector specific skills sets through Post
Graduate Diploma programs to create domain experts in Event Management, Facility
Management, Corporate Administration and Healthcare Industry. All the programs have
been designed as per the industry demands and structured under the aegis of the
experienced corporate professionals.

Students are taught under the umbrella of knowledge and experience of sector specialized
industry experts and visiting faculty. They are provided with the ample opportunities
during the program itself with 6 months of Internship assignments during the course of
program.
Technical Skills Functional Skills

• Telecom • Finance/ Accounts


• Insurance • Marketing & Sales
• Infrastructure • Relationship Management
• Retail • Operations Management
• Social Sector • Business Process Management
• IT/ITES • Supply Chain Management
• Banking
• Auto Industry

Communication Skills Behavioral Skills

• English Language as a tool to • Team Excellence


communicate • Harmonizing self/ Self assessment/
• Communication Process Excellence Self SWOT
• Public Speaking & Presentation Skills • Time Management/ Stress
• Workplace etiquettes Management
• Negotiation Skills • Leadership Skills
• Conflict Management • Self Motivation/ Motivating others
• Interpersonal Skills

1st 2nd 3rd 4th


 Classroom Training  On Job Training  Classroom Training  Paid Internship
Provides a strong Students can practice Regular classes aiming at Earning while Learning in
academic foundation their learnings in OJT Academic Excellence. corporate atmosphere.
 Expert Guest Lectures assignments,  Expert Guest Lectures  Industry Experience
Active Learning from  Industry Exposure Imbibe the managerial Vital ingredient of


Quarter
practicing managers
Industry Excursions
Gain insights on
corporate operations and 
Quarter
troubleshooting ability
Industry Excursions 
INLEAD pedagogy
Final Placement
See practical application familiarize with industry Better understanding of After industry fitment and
of theories practices
Quarter theories
Quarter
career goal analysis
Hospitality Operations Mgmt.
INLEAD Hospitality Management Programs equips young
professionals for a wide range of career choices in the hospitality
and services industry that include - but not limited to - hotels &
resort management; airlines ground-staff; restaurant & catering
management; and corporate travel management among others.
The Program provides broad-based views of ser vice
management, hospitality, travel and client care through a
common core of each Program.

Offering super specialization in F & B Management, Guest


Services Management, Travel & Tourism, Hotel Operations and
Hotel Marketing, the program incorporates all segments of
corporate hospitality services.

Corporate Marketing Event Management & PR


Corporate Marketing program has a unique learning blend of The INLEAD Event Management & Public Relations program
best industry practices along with the best marketing concepts trains professionals to deal with complex logistical issues and
and strategies to cater to the industry demands. The program is plan events and exhibitions from thought to finish. Emphasis is
designed to cater to the explosion in demand for skilled put on project and time management skills that are essential in
marketing professionals across all industries. Students at INLEAD event management, as well as on generating new ideas for media
are provided with an opportunity to understand the nuances of attention. Regular industry interaction and visits by practicing
the corporate with a 360° overview of marketing, advertizing, professionals helps students gain valuable information, examine
PR, brand management, sales promotion and lot more. real-life case studies and explore new ideas.

Offering super Specialization in Retail Marketing and Digital Offering super specialization in Event Operations, Event
Marketing, the PG Diploma in Corporate Marketing, with its Marketing, Public Relations and Wedding Management, the PG
distinct positioning and recognition in the industry, has become Diploma in Event Management program fulfills all the training
the passport to a successful career. requirements of an aspiring Event Manager.
Corporate Administration
& Facility Management
INLEAD Corporate Administration and Facility Management
Program helps young professionals take up challenging roles
within the corporate domain; imparting the best of theoretical as
well as practical knowledge to the students to create a breed of
the finest industry certified management professionals in the
country. The curriculum covers the best practices imparted
through the minds of the most experienced working professionals
from the industry.

The PG Diploma program offers super specialization in


Technical Facility Management, Office Administration,
Corporate Soft Services and Marketing of FM Services.

Healthcare Administration Technical Facility Management


Healthcare Administration calls for excellent technical and
The Corporate Administration and Facilities Management
managerial skills enabling them to successfully and
(Technical) program is designed to enable young professionals
independently manage large Healthcare Facilities. Indian
with engineering education to leverage their technical
Medical Association Hospital Board of India (IMA-HBI) has
competence in Infrastructure maintenance ser vices for
partnered with INLEAD to jointly create, administer and certify
commercial or institutional buildings such as Office Complexes,
exclusive one year Post-Graduate Programs in Healthcare
Shopping Malls, Hospitals, Hotels etc. The program facilitates an
Administration.
accelerated growth of young engineering professionals into
managerial positions administrating the Electrical, Mechanical,
Offering super-specialization in Healthcare Marketing, Quality
Civil, Electronic and IT Infrastructure.
Management, Healthcare Operations and Healthcare IT, the
PG diploma in Healthcare Administration is a comprehensive
certification for aspiring Healthcare administration
professionals.
LEAD
Programs

INLEAD is committed towards accomplishing optimal realization of human potential


into gainful human capital that plays a dominant role in combating challenges posed by
the vibrant and competitive business scenario. While it is imperative for corporate
executives and managers to continuously educate and sharpen their skills and
knowledge of latest industry practices, it is equally crucial for fresh graduates to
undertake training before venturing into the demanding professional domain.

LEAD (Leadership Education & Abilities Development), a Management Development


Program offered at INLEAD, addresses skill and position specific challenges faced by
professionals during various stages of their career life cycle. Identifying the diversity of
the training requirements of organizations and individuals, LEAD is offered in the bands
of Champion, Ace, Expert and Premier certification, to befit the precise training
perquisites.
While LEAD Champion is designed specifically for graduating students to facilitate
effortless transition from campus life to corporate routine, LEAD Ace, LEAD Expert and
LEAD Premier are customizable training solutions for working professionals aimed at
amplifying their personal contribution to the future success of their organization.
operating at different levels in the organizational hierarchy. The LEAD program content
is constantly reviewed and updated on a continuous basis.

The objective of the LEAD is to help improve management systems and practices for
organizations and empower individuals by providing relevant training to the executives
operating at different levels in the organizational hierarchy. The LEAD program content
is constantly reviewed and updated on a continuous basis.

LEAD programs are primarily based on an experiential learning model comprising


active participatory training, AV based learning, Creative Thinking, Role Playing, Case
Studies & Simulative Activities. Interaction with highly experienced trainers, subject
matter experts and fellow participants instills new insights and helps crystallize concepts
to enhance the thinking process. The LEAD Certification programs can be customized
based on our analysis of training needs and is delivered at locations across the globe as
per the requirements of the participants.
LEAD Champion
It has been realized that a majority of issues faced by a fresher,
embarking on a professional journey after completing
education, are due to the lack of Business Communication Skills,
Corporate Etiquettes, Customer Interfacing Skills and other soft
skills such as teamwork and interpersonal skills.

LEAD Champion, a 30 hour rigorous training program,


LEAD Champion Modules
addresses all these issues and emphasizes on enhancing the
 Workplace Skills  Resume Writing and
overall employability of participants while brushing up on their  Business Communication Interview
resume and Interview skills.  Comprehension Skills  Behavioral Analysis
 Spoken English Proficiency  Team dynamics &Team work
 Managing Group  Logical & Analytical
Discussions

2 LEAD Ace
LEAD Ace, a 15 hours customized training program, is
interactive, participator y and includes readiness and
reinforcement activities delivered by experienced trainers that
are well versed with corporate dynamics and business
operations.

Within a competitive market space, every organization strives to LEAD Ace Modules
stay customer oriented with high emphasis placed on quality of
 Effective communication  Customer Interactions
interactions. LEAD Ace training encompasses a wide range of  Active Listening  Business Communication
communication and allied soft skills that most organizations find  Grooming  Team Dynamics
 Personality Development  Problem Solving and
to be integral for a satisfying communication experience with
 Negotiation Skills Decision Making
customers and are a necessary part of everyday business as well.  Strategic Communication
The globalized business environment demands that Interaction with Subject Matter Experts provides new
LEAD Expert managers leverage the most advanced approaches insights into managerial concepts and techniques
to keep abreast of changes. The organizations relevant for formulating and implementing
essentially need domain experts that are geared up strategies in their functional areas. It also provides
with the latest in functional business management the executives with an opportunity to access
practices to enhance the thinking process for better contemporary thinking, exchange ideas and gain
quality decision-making. insights from a diverse range of peers.

LEAD Expert is designed to equip corporate LEAD Expert is offered across all functional areas
executives and managers with knowledge, skills and depending on client's requirement and competency
attitudes required for effectively responding to the levels of the people to be trained.
changing competitive pressures and opportunities

4
A combination of resurgent Indian youth with sparks young leaders, focusing on enhancing leadership
of brilliance and a bullish economic scenario has competencies for organizational development,
LEAD Premier

propelled several young talented individuals into capability management & inspiring commitment. By
position where they are responsible for handling helping participants develop a broader vision for
large teams causing a paradigm shift in success, LEAD Premier helps organization groom
expectations where individual brilliance ceases to the next generation of high potential leaders.
suffice. LEAD Premier training program familiarizes
 Leadership Process  Motivating for Results
individuals with nuances of leadership and helps
 Emotional Intelligence  Problem Solving
them create the right perspective, aptitude and  Strategic Planning  Decision Making
attitude to undertake the responsibility.  Communication  Organizing &
 Behaviour & Conflict Delegating
 Time Management
LEAD Premier is a unique 15 hour program for
Campus
Campus Life
The Indian Institute of Learning & Advanced Development is one of India's leading
At INLEAD Campus Life is not just about
institutions offering market oriented post graduate and professional training
studying but also about preparing the
programs. Renowned for its state of the art campus in the millennium city Gurgaon,
student to deal with real life scenarios.
INLEAD provides equips its students with a holistic learning atmosphere offering a
To f o s t e r a l l - r o u n d p e r s o n a l i t y
perfect blend of Academic, Corporate & Recreational experience.
development, student s schedule is
packed activities encompassing a
The campus is built with a self-imposed obligation towards the environment and
complete range of activities, Cultural
happens to be amongst the few facilities in the country complying with international
Festivals and Corporate interaction
green-building norms. INLEAD campus on the National Expressway-8 is well
sessions. Life @ INLEAD is dynamic,
connected to all parts of the National Capital Territory of Delhi with an excellent
exciting, exacting yet fun filled phase
network of public transport - just a 15-minutes drive from the Indira Gandhi
which is bound to leave an imprint .
International Airport and connected to the capital by the Metro.
the energy to
focus

the drive to
outperform
our strength

distinctive culture
© Copyright 2012 Indian Institute of Learning & Advanced Development
endeavor of Primordial Systems P. Ltd.
National Expressway-8 81-P Sector-34 Gurgaon-122 001 HR
T: +91 (124) 422 0000 F: +91 (124) 421 8451

Toll Free: 1800 1034 200 www.inlead.in

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