You are on page 1of 12

MN N IN CNG NGHIP CHNG I : nh gi thc trng cng t nc ta CHNG II :phn tch cu to v nguyn l hot ng ca cng t c CHNG III :cu

cu to nguyn l hot ng ca cng t in t CHNG IV : so snh gia cng t in t v cng t c CHNG V : chc nng v phng thc x l tn hiu ca cng t in t. CHNG VI : phng php truyn tn hiu t trung tm CSKH n cc h tiu th CHNG VII :ng dng

CH :Mi nhm t 6 ngi tr xung , lm gp sng th 5 bo v , ti liu tm trn mng lm thn bi ng tp ging nh bo co thc tp ; c NGC MINH l gio vin hng dn . c g thc mc lin lc vi thnh lp trng ST : 0978205429

Cng T C

EMIC - VIT NAM c 2 loi sau:


Xem hnh y

Loi th nht: ng h c 3 pha (hnh tri)


Xem More Images(0)

Dng in: trc tip hoc gin tip in p: 220V/380V Cp chnh xc: 2 Loi th hai: ng h c 1 pha (hnh phi) Dng in: 5(20)A; 10(40)A; 20(80)A; 40(120)A in p: 220V Cp chnh xc: 2

Cng T inT

Xem hnh y

Genius - Singapore Loi: ng h in t 3 pha

Xem More Images(0)

Dng in: 5(6)A in p: 3 x 57 - 240V Cp chnh xc: 0.5S

Thc trng cng t in hin nay do nhiu hng sn xut, nhiu chng loi, lp t trong nhiu thi im khc nhau v s dng cng ngh ch to c nn in nng tiu hao trn cng t ln, gy tn tht in v cp chnh xc ca cng t khng cao. Mt khc, vic c ch s th cng nng sut thp, khng an ton v phi leo cao; vic c nhm, c sai, nghi c th xy ra; vic nhp thng tin ch s i khi sai do s lng qu ln. Cng t in t s gii quyt c tt c cc vn ny. ng nhn vin chc, tiu thng phi lun vng nh, ng ca nn gy kh khn cho vic ghi ch s cng t. Thm na, a bn n v qun l nm gn Cng ty v cc phng ban chuyn mn nn d dng c h tr mi mt trong vic lp t v vn hnh thit b mi l cng t in t. Thc hin ch trng ca Tp on in lc Vit Nam v hin i ha o m in nng v truyn s liu t xa phc v vic kinh doanh in theo c ch th trng, Tng cng ty in lc min Trung ra cc vn bn 2112/EVNCPC-KD; 2138/EVNCPC-KD; 4633/EVNCPC v vic lp t v bo co vic trin khai lp t cng t in t 1 pha DT01P-RF.Chi cc Tiu chun o lng cht lng tnh v k hoch trin khai thc hin ch trng ca Tp on in lc Vit Nam. T nhng c s php l c cng b, quy trnh sn xut cng t in t 1 pha DT 01 P-RF c Tng cc Tiu chun o lng cht lng Vit Nam kim nh, nh gi cht lng. n v sn xut cng t in t l Tng cng ty in lc min Trung tin hnh cng b tiu chun, cht lng hng ha sn phm ny trc khi bn giao cho cc n v tin hnh lp t rng ri.

V quy trnh vn hnh ca cng t in t. Trc ht l phi c my vi tnh, c phn mm khai thc d liu; cp nht cc thng tin v khch hng nh a ch, hp ng mua bn in. Nhng s liu ny s c ci t vo my c ch s t xa. Khi nhn vin cm thit b i dc tuyn khch hng, trong mt bn knh nht nh, cng t in t pht ra sng v thit b cm tay ghi li thng tin. Sau khi nhn vin c v ghi ch s bng thit b t ng, ton b s liu c truyn vo my tnh v ha n c in ra. y l quy trnh t ng nn s khng c sai st. Trong thi gian ti, mt s im trn li in s c lp t my thu, t ng chuyn tn hiu v my tnh v in ra ha n, khi khng cn b tr nhn vin cm my i c. Trc ht phi khng nh cng t in t l sn phm hin i c nhiu nc trn th gii s dng. Sn phm ny c u im l t tiu hao in nng, gim tn tht cho truyn ti in. Tt c u t ng ha, khng ph thuc vo ch quan ca con ngi nn trnh c cc tnh hung sai st nh c sai, ghi nhm, b st... Cc cng t b chy, ng s c pht hin ngay. ng dng cng t in t, nng sut lao ng c th cao gp 10 ln so vi vic c, ghi ch s th cng. Mc d l cng ngh tin tin, nhiu c tnh u vit nhng y l ln u tin trin khai nn n v gp khng t kh khn. Do khi lng thc hin ln, din tip xc rng nn qu trnh tc nghip, giao tip khng trnh khi nhng vp vp lm khch hng khng va lng. Do vy, chng ti mong mun nhn c s hp tc tch cc t pha khch hng s dng in. Cho n nay, trong tng s 2.800 khch hng c lp t ch xy ra 1 h khiu ni v tng tin in trong thng. Sau khi tip nhn thng tin, in lc ng H c cn b n kim tra, xc nh v pht hin khch hng dng tng thit b, thi lng dng nhiu nn vic tin in tng cao l hp l. Qua , cn b ngnh in t vn cho khch hng vic s dng in tit kim v nhn c phn hi hi lng t khch hng. Chng ti rt thn trong tng trng hp lp t, thng xuyn theo di qu trnh hot ng, vn hnh ca cng t, t chc nh gi, rt kinh nghim trong qu trnh trin khai, nu c pht sinh vn g l tp trung x l nhanh. Vic lp t cng t in t l hon ton min ph, h tiu dng khng phi ng gp mt khon kinh ph no. Sau khi khch hng c thay cng t in t, chng ti d tr n cc tnh hung c th xy ra nh sn lng in tiu th trong thng s cao hn cc thng trc. Tnh hung ny khng ch xy ra vi cng t in t m c vi cng t kiu c khi thay mi. Nguyn nhn c th do cng t trc y chy cha ng, hoc nhy ca cng t qua thi gian gim i nhiu. Khi xy ra cc tnh hung nm ngoi d kin, in lc ng H s tin hnh kim tra, gii p nguyn nhn. Nu khng tha mn, khch hng c th kin ngh ln Cng ty hoc kin ngh qua Chi cc Tiu chun o lng cht lng tnh Qung Tr cng phi hp gii quyt. Nhn y, chng ti rt mong nhn c s hp tc tch cc t pha khch hng n v sm hon thnh nhim v c giao. Mi s c xy ra, qu khch hng c th trc tip gi in thoi n cc s my 2210567, 2210568, 0963.789199 c trao i v gii p.

Khi qut chung v cng t in t - Cng t in t cn l cng t kiu tnh l mt thit b k thut s hot ng tng t nh mt my tnh, n c : Kh nng lp trnh Kh nng giao tip vi my tnh u im : c nhiu chc nng thun tin cho s dng o m in nng. Nhc im : gi thnh cao, kh ci t, kh bo tr s dng.

Cng t in t 3 pha

Cng t in t 1 pha

Cng t in xoay chiu 1 pha kiu cm ng thc t ch c my b phn chnh sau thi cc bn : I. Cu to : in k xoay chiu mt pha kiu cm ng c kt cu gm hai phn chnh nh sau : Phn tnh : gm cun in p c qun bng loi dy emay c ng knh nh v s dng ln v cun dng in cng c qun bng emay c ng knh ln v s vng t. Cun p t pha trn a nhm v cun dng nm pha di i nhm ( do thun li trong vic ch to). Phn ng : l mt a nhm nh, c trc quay gia tm, nm trong khe t ca phn tnh v mt nam chm vnh cu. II. Nguyn l hat ng : 1. Hin tng cm ng in t : Khi cho dng in chy vo cun dy, bn trong cun dy s xut hin t trng , c tng trng bng cng t trng H, cng t trng H s to ra cng t cm B. Cng t cm B i trong li st tit din S s sn sinh ra mt t thng . Khi t thng bin thin ny i xuyn qua mt vt dn ( a nhm) th s to trn vt dn dng in cm ng c dng xoy ( dng Fuco). Nu dng in cm ng ny nm trong mt t trng B th s b tc dng bi mt lc F (lc in t, lc in t ny s to moment quay cho a nhm). 2. Nguyn l hot ng ca in k kiu cm ng : in k xoay chiu kiu cm ng hot ng da trn hin tng cm ng in t. Khi cho dng in IP vo cun in p bn trong cun dy s sinh ra mt t thng P cng pha vi IP nhng chm pha 900 vi in p Un, tng t khi cho dng in IC vo cun dng in, trong cun dng in s sn sinh ra mt t thng C, cng pha vi IC v in p ngun. Dng t thng P va C li sinh ra cc sc in ng trn a nhm ca cng t, t to nn cc dng in xoy IC v IP chy trong a. Dng in xoy IC tc ng vi P sinh ra moment quay. Dng in xoy IP tc ng vi C sinh ra moment quay. Cc moment quay ny tc ng ln a nhm lm a nhm quay theo hng t tri sang phi. Tng moment quay tc ng ln a nhm theo cng thc M = K.UI ngha l tc quay ca a nhm t l vi cng sut tiu th. 3. Hp s : C nhim v m s vng quay ca a nhm. a/ T s truyn : S vng quay ca a in k tng ng vi lng in nng ghi nhn c trn b s ch th gi l t s truyn ca in k. 1 kWh = A. vng quay ca in k; gi tr ny c nh sn xut ghi trn mt in k. V d nh : 600 vng/kWh; 450 vng/kWh; 900 vng kWh Gi tr nghch o ca t s truyn c gi l hng s danh nh ca in k vi Cn = 1/A thng c vit di dng Cn = ( 3600 *1000)/A b/ Hp s : Bao gm cc loi hp s kiu s, hp s ku ln v hp s kiu kim. c/ trc : Co nhim v trc quay ca a nhm c cu to c bit c th chng ma st gy ra trn trc v chng mi mn do bi sinh ra lm tng ma st, in k s quay chm li bao gm : trc kiu chn knh v bi v trc kiu m t. trc kiu chn knh v bi : gm mt vin bi thp nm gia hai mt cong lm bng vt liu cng gi l chn knh. + u im : cu to n gin ch to. + Nhc im : loi ny d b mi mn khi s dng lu v d b kt a do khi di chuyn vin bi c th lch ra khi hai b mt chn knh. trc kiu m t : Gm c trc quay v trc lm bng nam chm . Khi quay, trc quay v trc khng tip xc trc tip vi nhau, trc quay s quay l lng trn mt lp m t do nam chm to nn. + u im : Chng c ma st v mi mn. + Nhc im : kh ch to. 4. Chng quay ngc : C cu chng quay ngc trn in k c tc dng chng vic ly cp in bng cch cho a in k quay ngc. Bao gm chng quay ngc tn trc quay (da in k ch quay theo mt chiu, khng cho quay theo chiu ngc li) v chng quay ngc trn hp s ( ch cho hp s m ln d a quay bt c theo chiu no). 5. Chng t quay : Khi I = 0, ch c in p U p vo cun in p th a in k khng c quay qu 1 vng. Ngi ta gn mt mc st t ln trc a, khi vch en trn a nm ca s mc st ny s i din vi thanh m t c gn trn cun p, iu chnh khong cch gia hai chi tit ny loi tr hin tng t quay. 6. Vng chp chnh cos phi : Trong thc t do IP khng chm pha ng 900 so vi U, ngoi ta t mt dy ng ngn mch ni tip vi mt in tr trt nm trong mt phn ca dng t thng P to mt t thng L chm pha 900 so vi t thng P . Thay i v tr vng chp tng ng P hoc thay i gi tr in tr trt dn n thay i pha ca L c R chm pha 900 so vi U nh mong mun. tin cho vic hiu chnh, khi ch to nh my lng sn nhiu vng ngn mch, khi hiu chnh ch cn ct bt s vng ny i. Khi chnh nh in k nu gim bt s vng ngn mch hoc iu chnh tng thm in tr trn cun ngn mch a in k s quay nhanh hn. 7. C cu hiu chnh nam chm vnh cu : C cu hiu chnh nam chm vnh cu dng hiu chnh t thng cu nam chm xuyn a in k. C hai cch hiu chnh t thng : + Hiu chnh th : Hiu chnh t thng bng cch hiu chnh din tch S ca nam chm xuyn qua a, ta iu chnh v tr bng cch iu chnh v tr nm pha di nam chm, cch hiu chnh ny dng chnh th tc quay ca a. + Hiu chnh tinh : Hiu chnh t thng bng cch thay i shunt t, khi iu chnh l st shunt t i su vo trong, t trng nam chm r qua shunt t tng ln lm t thng qua a gim i. Cch hiu chnh ny dng chnh tinh tc quay ca a. Qu trnh lch s pht trin cng t in Vit Nam

Li in min Bc p dng ch yu theo h tiu chun ca Lin X. Cng t s dng trn li in a phn l ca Lin X, ngoi ra cn c ca mt s nc khc nh: Bungari, Hunggary, Tip khc, Ba lan... Trong cc nh my xay xt thc go v cc c s cng nghip do Trung Quc vin tr th s dng cng t in ca Trung Quc sn xut. min bc, in ch yu c nh nc bao cp. Ngoi nhng ni c lp t cng t o m, s cn li th p t ch khon. Nhng bin ng trong qu trnh dng nc, gi nc v c ch x hi cng c nh hng nht nh n qu trnh pht trin ny. Lch s pht trin c th tm chia lm 3 giai on:

- T thi k Php thuc n trc nm1954. - T 1954 n 1975. - T 1975 n nay. Giai on trc nm 1954, in c nc ta v c s dng ch yu cc thnh ph v vng cng nghip ln nh H Ni, Hi Phng, Nam nh, Si Gn, Nng, Nha Trang... vic o m ch yu bng cng t ca Php sn xut v cn li th p dng kiu thanh ton khon. T nm 1954 n nm 1975, nc ta tm b chia lm hai min. H thng qun l v phn phi in cng b nh hng theo 2 h tiu chun p dng trong hai phe t bn v x hi ch ngha. Li in min nam p dng ch yu theo h tiu chun ca Hoa K, lc s dng cng t in ca hng Westinghouse - Hoa K, v ca mt s nc khc nh n , i Loan... v cha c c s no sn xut ra cng t in. Li in min Bc p dng ch yu theo h tiu chun ca Lin X. Cng t s dng trn li in a phn l ca Lin X, ngoi ra cn c ca mt s nc khc nh: Bungari, Hunggary, Tip khc, Ba lan... Trong cc nh my xay xt thc go v cc c s cng nghip do Trung Quc vin tr th s dng cng t in ca Trung Quc sn xut. min bc, in ch yu c nh nc bao cp. Ngoi nhng ni c lp t cng t o m, s cn li th p t ch khon. Giai on t 1975 nay, nc ta hon ton thng nht, ngnh in xy dng c mt h thng qun l nh nc thng nht t sn xut n truyn ti v phn phi chung l Tng cng ty in lc Vit Nam (EVN). ng dy truyn ti in chung Bc - Nam 500 kV c xy dng v a vo vn hnh. C s u tin Vit nam nghin cu, sn xut ra cng t in l phn xng Ho - L ca nh my ch to bin th tin thn ca cng ty ch to thit b o in (EMIC) hin nay, nm trung tm H Ni. Nm 1976, 04 cng t cm ng u tin ca Vit Nam ra i c a vo th nghim, chng c hnh dng m phng nh mt loi cng t ca Lin X (dng nh ci bnh on trn bn th cng). Do nhng hn ch v cng ngh thi by gi nn mt s chi tit khng t c nh mong mun: mch t nam chm vnh cu, b s, chi tit truyn ng... Sau ny cng ty kt hp vi cc c s nghin cu khoa hc khc trong nc nh Vin cng ngh - B quc phng, nh my M1, M3... ln lt khc phc v a vo sn xut hng lot cng t 1 pha v 3 pha. Bc tip theo l vo nm 1991 do nhu cu cung ng v s dng in nng, nn i hi phi s dng cng t 3 biu gi. Ngoi s cng t kiu cm ng c nhp v t hng Schlumberger, cng t kiu cm ng 3 pha 3 biu gi ca cng ty EMIC ra i. y l cng t 3 pha c 3 b s v cc b s c kch hot theo mt ng h thi gian thng qua rle ht kiu in t. Bc tin t ph nng cng ty ln mt tm cao mi vo giai on 1993-1995 khi cng ty ny tin hnh lin doanh lin kt sn xut vi hng sn xut cng t ni ting trn th gii Landis & Gyr0 - Thy S. Hin nay sn lng hng nm ca cng ty l: 2,5 triu cng t 1 pha v 100.000 cng t 3 pha. Sn phm ca cng ty chim a phn trn li in Vit Nam, s cn li l cng t cu cc hng Schlumbeger, Email, Westinghouse... Trong mng dn s m c bit l cc vng nng thn th ch yu l cng t 1 pha ca Trung Quc Cn c mt c s khc cng sn xut cng t kiu cm ng l mt cng ty ca Thi Lan - Cng ty lin doanh OEIC ng ti khu cng nghip Bin Ho 2 vi 100% vn ca nc ngoi, sn xut theo cng ngh ca Hng Mitsubishi - Nht bn vi sn lng 400.000 chic/nm. Nh chng ta bit, do nhng hn ch ca cng t kiu cm ng v tnh nng k thut, chnh xc,... nn t nm 1970 trn th gii bt u trin khai vic nghin cu sn xut v ng dng cng t in t, cn Vit Nam th sau mt thi gian s dng cng t cm ng 3 biu gi ch yu ca cng ty EMIC v ca mt s hng nc ngoi... Nm 1995, Tng cng ty in lc Vit Nam quyt nh trin khai ng dng cng t in t nhiu biu gi, theo mt nhm chuyn gia u ngnh gm cc ng Nguyn Hu Ngc (ETC1) V ng Quang (VMI), Nguyn Hanh (Hanoi PC) v ng Ton (Ban li EVN) nghin cu v t vn gip cho Tng cng ty v chng lai cng t in t cn nhp khu. Kt qu t u tin vi khong 5.000 cng t in t 3 pha nhiu biu gi ca cc hng GEC - Vng quc Anh v SCHLUMBEGR Php-Hoa k-Ty ban Nha c nhp v, sau khi qua khu th nghim VMI c a vo lp t o m trn li in. Tip sau cng t 3 pha nhiu biu gi ca cc hng ABB, Elster group, EDMI, Landis & Gyr... ln lt c trin khai s dng i tr. Vic nghin c sn xut v lp rp cng t in t trong nc cng hnh thnh, ngoi cng ty EMIC cn c mt s c s khc nh SEEN, ETC 1, PC 3... sn xut ra vi s lng khng ng k. Hin ti, vic lp t v s dng cng t in t c p dng cho cc h tiu th in ln s dng in 3 pha cn cc h tiu th in 1 pha ch mi c tin hnh th im... T sau v in k in t thnh ph H Ch Minh vo thng 6 nm 2005, vic lt t v ng dng c phn b chng li. Trong lnh vc cng t chun, th trc nm 1994, phng tin kim chun cng t in l otmt v ng h bm giy, kim theo phng php cng sut v thi gian, tip theo l cng t chun kiu cm ng c kim ch. Nm 1995 Tng cc Tiu chun o lng Cht lng u t cho VMI mt hp b cng t chun u tin kiu in t cp chnh xc 0,1 ca Hng Landis & Gyr: TVE 102/3, y cng cn l c s nghin cu ch to ra cng t chun kiu in t Vit Nam. Nm 1996, cng t chun kiu in t u tin ra i cp chnh xc 0.2 l sn phm kt hp gia phng o lng in ca Trung tm o lng Vit Nam v phng t ng ho ca Vin khoa hc v cng ngh Vit Nam, cng t c dng m phng kiu SU 6806 ca Nga, t n nay khng ngng c hon thin v c ph duyt mu nm 2006 t cp chnh xc 0.1. gc qun l nh nc v k thut, Tng cc Tiu

chun o lng Cht lng lun theo st v h tr c lc cho lnh vc ny. V vn bn php quy k thut tiu chun o lng Vit Nam c chia lm 2 ngch: mt l yu cu k thut v phng php th, hai l quy trnh kim nh. Nm 1978 tiu chun u tin v cng t in ra i mang m s TCVN 2813-1978 y l mt tiu chun nh nc v quy trnh kim nh do Phng o lng in thuc Cc o lng Trung ng bin son. Sau cuc hp bn v th im qun l nh nc o m in nng t chc ti thnh ph Hi phng vo ngy 9 thng 8 nm 1979 gia 4 bn: Cng ty in lc 1, S in lc Hi phng, Cc o lng trung ng v Chi cc TCLCL Hi phng, vic o m in nng dn i vo qu o t di s qun l cht ch ca nh nc. y cng l c s hnh thnh c ch u quyn kim nh v cng nhn kh nng kim nh v sau ny. Tip tiu chun ngnh v yu cu k thut ca cng t in cm ng mang m s 16 TCN-389-1986 do B c kh v luyn kim bin son c ban hnh. n nm 1991 tiu chun chnh thc ca nh nc v yu cu k thut v phng php th ca cng t in kiu cm ng c ban hnh m s TCVN 5411-1991, ni dung c bn v cc ch tiu k thut quan trng ch yu vn da vo tiu chun ca Lin X GOST 6570 -75 tng ng tiu chun ca khi SEV 1108-78. V quy trnh kim nh cng t in kiu cm ng th TCVN 2813-1978 c sot xt ln th nht thnh TCVN 2813-1990, sot xt ln th 2 i thnh QTK 49-1994, sau ln sot xt th 3 i thnh LVN 07- 1998 v ln cui cng l LVN 07-2003. T ln sot xt th 2 tr i, quy trnh u cp nht theo cc tiu chun quc t IEC phin bn IEC 521-1976, IEC 521-1988 v IEC 62053-11-2003. Ring lnh vc cng t in t, Tng cc TCLCL thc hin vic bin dch thng, p dng hon ton theo tiu chun quc t IEC v yu cu k thut v phng php th gm c: TCVN 6571-1999 (tng ng IEC 6871992), TCVN 6572-1999 (tng ng IEC 1036-1996) v IEC 1268-1995 sau ny cc tiu chun c sot xt thnh TCVN 7589-21-2006 (tng ng IEC 62053-21-2003), TCVN 7589-22-2006 (tng ng IEC 6205322-2006) v IEC 62053-23-2003. V quy trnh kim nh c LVN 39-1999 v c sot xt ln u thnh LVN 39-2004 14-Tng lai. Tp trung vo nhng nh hng thng mi ca lnh vc o m in nng v ng dng nhng thnh tu mi nht ca khoa hc v cng ngh. l nhng hng trng im pht trin v tip tc t c nhng thnh tu trong qu trnh pht trin mi ca cng t in. Cng t in t 1 pha v 3 pha chim u th vi nhng c tnh u vit ca n v s dn thay th cng t kiu cm ng, ngoi ra cn tn dng ti a chc nng ca mt s mch in t c trong cng t b sung thm nhiu tin ch khc thnh nh mt cng t vn nng c thm c chc nng o v hin th ca cng t nc, kh..

Nhng u im vt tri ca cng t in t so vi cng t in c p: So snh vi cng t in c, cng t in t c nhiu u im vt tri nh: chnh xc cng t in t n 1%, cao hn so vi cng t in c ( 2%); hot ng tin cy, n nh; kt cu nh gn, thun tin trong vic lp t; c kh nng m rng v tch hp thm cc module ri nhm b sung cc tin ch ring theo nhu cu ca ngi s dng; o m a chc nng v c bit l c cc cng giao tip d liu cho php kt ni vo cc h thng thu thp d liu t ng t xa qua cc mng truyn dn ph bin nh RF, PLC, GSM, GPRS, CDMA, 3G, Wifi

Mt vi nm gn y, vi nh hng ca Tp on in lc Vit Nam l ng dng cng ngh tin hc vo vic qun l khch hng, pht hnh ho n cng nh t ng ho khu ghi ch s cng t, cc Cng ty kinh doanh in trn c nc ang tch cc tm ti mt gii php hiu qu nht cho vn ny nhm gim thiu chi ph v ti chnh cng nh nhn cng phc v cho cng tc ghi ch s. Trong thi gian qua, Cc cng ty in cng rt nhiu cc hng, cc nh sn xut trn th gii a ra cc gii php khc nhau cho vic o m in nng t xa vi cc cng ngh khc nhau nh: Gii php v tuyn, gii php xy dng mt mng li ng truyn thng khc ti khch hng, gii php s dng ngay ng dy ti in h th lm mi trng truyn thng c lp t v th nghim. Sau mt thi gian di theo di v nh gi c v tnh nng k thut, tnh kinh t cng nh kh nng ng dng ca cc loi sn phm ti Vit Nam, Cc h thng trn t ra rt nhiu cc nhc im, hn ch c v kh nng ng dng, ch tiu k thut cng nh gi thnh rt cao v kh nng khng lm ch c cng ngh, nhng iu ny dn n rt nhiu cc kh khn trong vic tip cn v trin khai cc ng dng. Mt khc, qu trnh qun l khch hng cng nh cht lng ca cc h thng o m in nng l mt trong nhng yu t quan trng, quyt nh n kt qu kinh doanh ca Ngnh in. Vic ghi ch s cng t cc Cng ty in lc hin ang cn rt nhiu cc vn cn quan tm v gii quyt nh: Vic ghi ch s cng t cn rt nhiu nhn cng cng nh thi gian do vic phi i n tn gia nh cc khch hng ghi ch s cng nh thu tin, sai s do vic ghi ch s bng tay v qu trnh nhp d liu vo my tnh l thng xuyn xy ra. M hnh ghi ch s in nh hin nay dn n hiu qu kinh doanh khng cao do: Tn nhiu nhn cng. Mt nhiu thi gian. chnh xc khng cao. C nhiu tiu cc trong vic ghi ch s. Khng tnh c tn tht mt cch chnh xc. Khng kim sot, theo di c lng in nng tiu th ca khch hng. Cc dch v khch hng cn hn ch. Chnh v nhng l do trn, vic nghin cu v tm ra mt gii php ph hp vi nhu cu cng nh thc t ca li in Vit Nam l ht sc cn thit.

Cng-t in thng minh v cc h gia nh Ti cc thnh ph trn khp th gii, cc cng ty in lc ang bt u kt ni vi khch hng thng qua cc mng bng thng rng di hnh thc xa l thng tin hai chiu. Nhng cng-t in thng minh (US) t ti cc h gia nh v doanh nghip thng xuyn c v gi thng tin lin quan n vic s dng in khng ch l v s in nng tiu th m cn v tng thi im s dng in. Vic cung cp thng tin cho khch hng v phng thc s dng in ca chnh h s gip khch hng ct gim chi ph, v h c th lp k hoch v thi gian tiu dng in trong ngy. Cc cng ty in lc c th ti u ha hiu nng tng th ca li in trong khi ngi dng c th ch ng hn trong vic qun l vic s dng in nng, thng qua cc thit b c ni mng. Vic hp tc vi cc cng ty vin thng cung cp cc mng bng rng hu tuyn v v tuyn c th m rng phm vi hot ng ca cc cng-t in thng minh, nh ngay c ngi tiu dng ti cc vng nng thn hoc cc cng ng cn cha c hng th dch v u c th tip cn v tham gia vo chng trnh.

a cng t thng minh n vi khch hng


TH NM, 04 THNG 8 2011 07:42 PHAN TH THY

CNG T THNG MINH H tiu th in (khch hng) thng c nhng mi quan ngi v vn bo mt v chnh xc ca cng t. Do , cc cng ty in lc cn phi bit khch hng yu cu nhng g khi p dng cng ngh o m thng minh. T kinh nghim tch ly c khi lm vic vi cc cng ty in lc thng qua cng ty Utilimetrics, tc gi a ra bn mo nh gip cc cng ty in lc tch hp cng ngh cng t thng minh vo li in thng minh ca h sao cho khch hng d chp nhn, thm ch c nhng g cn lng trc

1. Sn sng n nhn phn ng tiu cc t pha khch hng. Hu ht cc cng ngh mi u c gii thiu c s dng trn tinh thn t nguyn. Ring i vi cng t thng minh, cc h tiu th in buc phi s dng. Nhm khch hng cc oan c th cn phn i v a ra nhng quan ngi k qui nh l bc x in t hoc do thm.

John Wambaugh, ph ch tch ca cng ty Utility Integration Solutions, cho rng phn ln cc phn ng tiu cc ca khch hng bt ngun t ngh cho rng cng ty in lc bt buc s dng cng t thng minh l v nhng mc ch khng chnh ng, chng hn nh tng gi in.

2. Gii thch cho khch hng v cc li ch c bn ca cng t thng minh. Cng t thng minh chc chn s mang li li ch cng ty in lc, nhng s l mt tht vng ln nu nh cng ty in lc ch tp trung vo cc li ch cho cng ty nhiu hn l cc li ch mang n cho khch hng.

a phn cc cng ty in lc khng c kinh nghim trong vic truyn cc thng tin c li cho khch hng. M nh vy, truyn thng ca h n vi khch hng c khuynh hng b ng. Theo kinh nghim ca ring ti, khch hng mun bit hai iu: 1. Khi no nh ti c in li? 2. To sao ha n tin in ca ti li cao nh vy? Tuy nhin, cng ty Duke Energy tm ra cch thng tin cho khch hng v cc li ch ca cng t thng minh. B Paige Layne, ngi pht ngn ca cng ty Duke Energy ni rng cc cng ty in lc thch ni v thit b, nhng iu h cn lm by gi l tp trung vo cc li ch m thit b mang li.

Nghin cu ca cng ty Duke Energy cho thy khch hng mun c quyn kim sot. Mt s khch hng rt thch cc ng dng cung cp thng tin ring, do vy c th h mun qun l vic s dng in, iu chnh cc b iu nhit, dng in, v theo di in nng tiu th hng ngy. C th i vi h, theo b Layne, nhng vic ny th hin quyn kim sot.

John Galloway, ph ch tch iu hnh kinh doanh v tip th ca cng ty Ecology Analytics, cho bit nh c cng t thng minh, cc cng ty in lc c c nhng d liu v tiu th in ca khch hng m trc y h khng c. Theo ng Galloway, cc cng ty in lc c th s dng cc thng tin ny phc v khch hng tt hn khi khch hng thay i mc tiu th. Cc cng ty in lc gi y c th cho bn cng ngh mi v khch hng c th s dng trong nh tng tc vi cc d liu ny.

Do , theo ng Wambaugh, cng ty in lc cn a khch hng vo cuc, gip h hiu cch h ang s dng in v sau gip h gim ha n tin in v tit kim in. ng Wambaugh cng cho rng li ch quan trng nht ca cng t thng minh l kh nng hiu v kim sot vic tiu th in, kt qu l s dng in hiu qu v gim tin in.

Mt cch khc qung b ch li ca cng t thng minh l chng t l mt cng ngh hu dng. Theo b Layne, nhiu khch hng ngh cng t thng minh l mt th g hon ton xa l i vi h. B Layne gii thch: Chng ti ang c chng t cng t thng minh n gin ch l p dng cng ngh s vo ngnh nng lng. Cng t thng minh s mang n cho khch hng nhiu li ch trc y h khng c. Chng ti nhn mnh rng in nng l dch v duy nht ca h cn cha c s ho. Chng ti khin khch hng ngh n nhng g cc cng ngh khc lm cho h nh in thoi thng minh, Internet.

3. Tm hiu xem khch hng cn yu cu g khc na. Chc chn l cc cng ty in lc nhn thc r v cc c im m cng t thng minh cn c. Trc khi mua, cng ty in lc cn tm hiu cc c im m khch hng cn, nhng c im m cng ty in lc c th cha ngh n khi v tr ngi cung cp in. iu u tin khch hng mun cng t thng minh l cc thng tin v cch s dng. Theo ng Wambaugh, a s khch hng khng bit h s dng ci g hoc khi no th dng. Do , trc khi ni v gi, khch hng cn bit h hin ang lm g v lm cch no h thay i hnh vi.

4. Tp trung cho tng lai. Mc d cc cng ty in lc v khch hng u c nhng li ch, c im, yu cu v mong mun, nhng thng tin v cc chc nng cn thit ca cng t thng minh ch mi mc s lc. Cc cng ty in lc phi ngh v v cc c im cng nh ch li m h cng nh khch hng s i hi trong tng lai cng t thng minh. Chng hn nh khi in thoi di ng ln u tin c a vo p dng, chng ai ngh s c mt ngy c th dng in thoi chp hnh, quay phim, gi vn bn hay truy cp Internet.

Theo cch suy lun tng t, cng ngh o m thng minh c th ri y s thay i. Trong tng lai, khch hng c th t xa tng gim my si hoc my iu ho nhit , bt v tt n, v cho h thng an ninh ngi nh hot ng. Cng t thng minh vn cn trong giai on s khai. t c hiu qu cao nht t cng t thng minh, cn thu thp thng tin t cc ngun khc nhau, trong ni b cng ty in lc cng nh t pha khch hng. Sau trin khai chng trnh pht trin cng t thng minh c kh nng mt mt pht huy li th ca yu cu v mong

mun hin ti, v ng thi linh hot thch ng vi cc yu cu v mong mun trong tng lai.

You might also like