Run Freer with Mobile Applications from Short Presentation Title SAP

Speakers Name/Department (delete if not needed) Maher Al-Shishani/SAP MENA Month 00, 2011 May 30, 2011

Agenda

Todays Enterprise Mobility Challenges SUP Addresses Mobility Complexity Across the Enterprise Afaria Device Management Q&A

2011 SAP AG. All rights reserved.

Key Mobility Trends: 2011 & beyond

Number and type of IP connected device is dramatically changing Mobility is driving the consumerization of IT Increasing demand for enterprise applications

1B smart phones and 1.2B mobile workers by 20131 Large enterprises expect to triple their smart phone user base by 2015

46% of large enterprises supporting personal owned devices2 2 billion downloads of 140,000 apps from Apple App Store

20% of mobile workers are getting business apps from app stores today 50% of organizations planning to deploy mobile apps in 12 months3

1 IDC Forecast 2 Forrester Forecast, 2010 3 Gartner and Forrester Analyst Calls 2011 SAP AG. All rights reserved. 3

There Are More Mobile Phones than Toothbrushes (5B vs. 2.2B)

2011 SAP AG. All rights reserved.

SAP Product Strategy

On Device
Collaboration Analytics Mobile

All devices All user experiences Easy to extend Instant value Line of business or suite Integrated to On Premise

Orchestration

On Demand
LoB on Demand

SAP Business ByDesign

On Premise

SOA-enabled Best-practices packages Non-disruptive enhancements

Platform In-Memory

Technology Foundation

2011 SAP AG. All rights reserved.

SAP Product Strategy Deliver Instant Value to All devices

The Devices
Collaboration Analytics Mobile

All devices All user experiences Easy to extend Instant value Line of business or suite Integrated to On Premise

On Demand
LoB on Demand

SAP Business ByDesign

On Premise

SOA-enabled Best-practices packages Non-disruptive enhancements Platform In-Memory

Technology Foundation

2011 SAP AG. All rights reserved.

Mobilizing the Enterprise is Complex

Ease of use

Security Device and app management Development tools and TCD/TCO* Device and backend diversity

Device choice
Apps and more apps

End-user requirements

Enterprise requirements
*Total cost of deployment/total cost of ownership

2011 SAP AG. All rights reserved.

Agenda

Todays Enterprise Mobility Challenges SUP Addresses Mobility Complexity Across the Enterprise Afaria Device Management Q&A

2011 SAP AG. All rights reserved.

Address Complexity Across the Enterprise

Create Connect
heterogeneous data sources Eclipse

Consume
heterogeneous mobile devices Sybase Unwired Platform BlackBerry iPhone

Databases

Web services

iPad Mobile business objects Workflows

Windows
Native applications Windows Mobile

Software applications

Management console

Control
Device and server management and security

2011 SAP AG. All rights reserved.

Sybase mobile SDK: mobile SDKs Accelerate development of mobile apps

Reusable UI components
UI controls, widgets, forms, and views

Device integration
GPS, address book, e-mail, tasks, phone, calendar, browser, camera, barcode scanner, printer, and RFID

Cache mangement
Runtime data management, metadata, and app data

Persistance
Metadata, app data, and encryption

Data parser
Data protocol parsers

Connectivity
Authentication (basic authentication and single sign-on), asynchronous and synchronous requests, notifications, progress tracking, and error handling

Security
On-boarding support, RSA key generation, and certificatehandling

Supportability
Error handling, logging, tracing, about, and versioning

Configuration and packaging

Preferences, defaults, and app constants

Target platforms: iOS (iPhone and iPad)

Android

BlackBerry

Windows Mobile (future)

2011 SAP AG. All rights reserved.

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Sybase Unwired Platform Connect to Data

Model Data Graphically

Create various types of backend connections with ease: Applications (SAP, Oracle, Microsoft, etc) Databases (Sybase, DB2, Oracle, MS SQL, etc) JDBC REST Web Services Web Services
2011 SAP AG. All rights reserved. 11

Sybase Unwired Platform Connect to Data

What is Mobile Business Object (MBO) ?
Graphical Mobile data model and synchronization behavior Abstraction Layer for mobile developer regarding backend connectivity Reusable item in various mobile application

2011 SAP AG. All rights reserved.

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Sybase Unwired Platform Consume

Connect various device types using the Sybase Unwired Platform secure, efficient, reliable transport

2011 SAP AG. All rights reserved.

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Sybase Unwired Platform Application Development Patterns

NATIVE Application
Business Scenario Roles with complex interaction Occasionally connected (Offline) High degree of task specialization & data intensive offline usage Technical Patterns Self-contained: No browser/container App etc. needed Large amount of local data possible Complex Business Logic can be covered Leverage device native capabilities

CONTAINER Application
Business Scenario

Roles with simple interaction

Mostly connected (Online) Data capture, online lookups & workflow driven processes Technical Patterns Container app (Native / Device Browser - HTML5) Designed for Online/Offline applications Backend notifications Device Inbox Integration

Windows 32

iPhone

iPad

Android

BlackBerry

Windows Mobile

2011 SAP AG. All rights reserved.

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Sybase Unwired Platform Development Paradigm

Define backend data model Define Mobile Business Object model Deploy Mobile Business Objects to SUP Generate Device Object code Develop Device Application Test on Emulator and / or Device

Sybase Unwired Platform Development Task Flow

Unwired Work Space Mobile Business Object Development Tool (Eclipse)

Unwired Work Space Device Application Designer Tool (Eclipse)

Windows Mobile

Blackberry

Native Device Application Development Tools

BlackBerry Java
Windows Java SE and C#

iOs ObjectiveC
Windows Mobile C#

BlackBerryJDE, Eclipse Plugin

Windows Mobile Eclipse, Visual Studio

Windows Eclipse, Visual Studio

iPhone / iPad Xcode

Unwired WorkSpace Workflow Development Tool Windows Mobile iPhone / iPad Android*

2011 SAP AG. All rights reserved.

15

Agenda

Todays Enterprise Mobility Challenges SUP Addresses Mobility Complexity Across the Enterprise Afaria Device Management Q&A

2011 SAP AG. All rights reserved.

16

Mobile Device Management Challenges & Best Practices

Support Range of Mobile Devices

Limited Helpdesk Resources

Limited Bandwidth

Plan Up Front

Plan Transparence

Visibility to Assets and Their Usage

Encrypt and Secure

Define Governance Policies

Fixes & Refreshes in the Field

Provide Maximum Control

Security and Compliance

Corporate Policies & Standards

Automating Business Tasks & Content Mgmt

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2011 SAP AG. All rights reserved.

Afaria overview & benefits

What is Afaria ?
One of the best Mobile Device Management (MDM) technology (15 years) Use to administrate, manage, secure (big) mobile device fleets Device agnostic platform (IOS, Android, WM, Windows Mobile, BB)

Afaria benefits
LOB people = Increase SLA of their mobile applications & devices IT teams = Decrease costs by remotely manage devices CISO = Control / Enforce IT security policies & standard

2011 SAP AG. All rights reserved.

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Managing and Securing the Device Lifecycle

Manage
Assign membership/policies Configure devices OTA client delivery Application deployment

Manage
Track asset Update/repair software Maintain/modify configuration Distribute/update files Software license tracking Schedule/automate activities Device remote control

Secure
Establish policies Initialize power-on password Install and encrypt data Install and configure AV, firewall, controls

Secure
Back-up data Apply patch/security updates Enforce security policies Monitor/track security violations/threats

Secure
Disable lost/stolen device Remote kill/lock Access violation lock Data fading Disable device, network, application access

Manage
Reprovision/reimage device Replacement device-same user Repurposed device Redeploy software assets Restore data (after device kill)

Compliance activity logging

2011 SAP AG. All rights reserved.

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Thank You!
Contact information: Maher Al-Shishani SAP MENA Maher.al.shishani@sap.com