Group Members Sanket Chothe Rohan Thole Vinay Patil Vinay Singh Rohit Singh AB Rahim Shah Sukirti

Gur Abbas Mithaiwala Rajeshwar Rayapati

Various services provided by Infosys

IT Solutions
Strategy and IT Consulting Enterprise Application Integration

Embedded Systems
Automotive Applications Industrial Automation Consumer Electronics & Internet Appliances Communications & Networking

PLM Solutions
Consulting Implementation and Customization Application integration Data Migration and Maintenance

Product Development
Concept Design Detailed Design Analysis and Optimization Prototyping and Testing Production and Post-deployment Support Data Migration Design Automation and Customization

Package Implementation
Application development and maintenance Engineering Software Development Production support

Infosys Managed Infrastructure Services portfolio

* Monitor components and elements like web application error, transaction time,
response time, web page hit, server optimization etc. in real time

* Monitor performance metrics across all levels of technology stack i.e.

infrastructure, middleware, OS and application

* Identification of capacity and performance trends * Manage demands effectively and efficiently * Modify demand for particular service or resource accordingly * Identify the cause and find out resolution for performance related incidents * Handle incidents by comparative analysis with the monitored performance
data to facilitate in drilling down to exact problem performance area in the application

* Making capacity plan which will cover current performance details with recent
trends for all components and elements and report difficulties found in past period.

End-to-end services across the IT lifecycle that cover the entire spectrum of IT infrastructure

Transformation of IT infrastructure to leverage next generation technologies and computing models, including cloud, SaaS, PaaS, IaaS, Grid computing etc
Optimization of the TCO around IT and ensuring the business value of your current IT investments

Transparent IT operations aligned to ITIL v3 service delivery processes

Benchmarked risk management methodologies and governance Alignment to best practices in infrastructure Significant improvement in service levels and increased availability of critical IT assets A choice of multiple engagement and pricing models to suit your budget and changing business needs.

IT GOVERNANCE
IT governance is the set of processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. Basic hierarchy of any IT based company including Infosys is :- 1. Executive Management, 2. Business Owners, 3. Project Manager, 4. Team Leader & 5. IT Workforce.

RACI Model of Infosys IT Governance:

* Aid in aligning IT with the organizational goals and strategy. * Raise the profile of IT. * Aid in compliance. * Help convert strategic goals into IT projects. * Aid in project and portfolio management. * Reduce IT risk. * Aid in IT strategic planning. * Aid in performance measurement. * Aid in embedding IT into the organization's culture. * Aid in demand management (demand for IT's services by
other departments)

* Optimize IT operations. * Increase project visibility.