You are on page 1of 15

Human Resource Management at HCL Tech

HCL Tech - Profile


Global IT services company headquartered in Noida Revenue of US $3.9 billion Employee base of 83,076 Services across several business lines including Engineering and R & D, Enterprise Application Services, BPO, IT Strategy and change management

Employee First Customer Second


Employees Middle Mgmt. Top Mgmt.

Radical policy introduced in 2005 Value to business is derived from face to face interaction between employees & customers Awarded The most modern management idea by Fortune magazine

Dimensions of Employee First policy

Empowerment
U & I conversations CEO & employees engage in open dialog 360 degree feedback Directions Strategic decision out of closed doors Employee First Council Community service, sports council Career Power Empowering employees to carve out their career path

Knowledge
Arkmedes Portal that brings together people with common interests Wikiportal Helped connect global sales with the right information and people T2id - Talent Transformation and Intrapreneurship Development

Transformation
My Page My Projects Portal My Human Capital

Recognition
O2 league of extraordinary Xtramiles Innovations
Value Portal: Employee idea exchange MAD JAM: Selecting and implementing innovative ideas given by employees Meme: Internal social networking

Support
Smart Service desk Grievance redressal MITR Personal advice Genie Personal assistant Catalyst Employee driven team building

Recruitment
Internal recruitment Campus hiring Employee Referrals Internet Portals Walk Ins Higher proportion of laterals hired(3-8 years experience) as against the competitors strategy However, now there is a shift in focus towards hiring fresher's

Training
Five methods - Computer based, Instructor Led, Web based, OJT, Blended training Four tracks In Campus, Fresher, On going, Re skill Three streams - Technical, Domain, Behavioral Two channels Leaders Teach, Talent transformation team

Appraisal

In addition to this, there is also an Open 360 degree appraisal process

Compensation
Wages and Salaries Incentives Fringe benefits Pre- Requisites Non- Monetary Benefits.

Conclusion
Attrition rate has fallen continuously for 9 months with the implementation of the Employee First approach Employee utilization and revenue per employee have escalated Compensation slightly below the competition Overall a healthy environment to work, grow and prosper

Thank You

You might also like