Professional Documents
Culture Documents
practices in interacting with suppliers and customers in order to bring products to market more efficiently.
SCM
functions encompass demand forecasting, sourcing and procurement, inventory and warehouse management, distribution logistics, and other disciplines.
storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption
5 stages of SCM is "Design, Planning, Execution,
E-business is all about time cycle, speed, globalization, enhanced productivity, reaching new customers and sharing knowledge across institutions for competitive advantage
instant messaging, and other Web-enabled communication tools and their use as media for reaching prospective and existing customers. information through Web contacts.
Web
Universal Access Standards
E-BUSINESS
Using internet technologies to transform key business processes
IT
and availablitiy
E-BUSINESS: CLASSIFICATION
Business to Business (B2B) Business to Consumers (B2C) Consumer to Consumers (C2C) Consumer to Business (C2B) E-Government (B2G, C2G etc.) Others P2P etc.
customers worldwide.
Personalization. Companies can customize products and
reduce inventory.
Interactivity. Customers and suppliers can negotiate
prices online.
Right-time and integrated marketing. Online retailers
provide products when and where customers want them and promotions can be directed to individual customers.
Cost savings. E-business can reduce costs.
Privacy is among the top concerns of Internet users. E-business sites often require passwords and use
Improved operational efficiency Superior information quality Enhanced service level Improved operational flexibility
processes
Security Problems
The Changes of Business Process Weaker Supply chain links
Sharing benefits
Convergence
Cross-Industry Supplier/Customer convergence
Just under 15% are in the integration phase. Connections to suppliers and customers are fully E-Business enabled. Over 50% are in the channel phase of E-Business development with a web presence but no infrastructure tie-in.
Transformation
Industry transformation, achieve competitive advantage
Business Value
Integration
Integrate with customers and suppliers
Channel
Brochureware and buying /selling
E-Business Leverage
Source: PricewaterhouseCoopers
Four stage model in E-Business maturity relates business value to e-business leverage
past and has provided Indian business a new heights, global reach, competitive advantage, acquiring new customers (global & local), foreign product knowledge etc E Business has become integral part of everyday life from online banking to brokerage transactions, e contracts to global marketing E Business has seen significance impact on airline sector, banking sector, educational, matrimonial services, placement sites and many B2B transactions
The factors affecting the growth of E Business as follows: IT and Security factors Customer perception & Attitudes Technological factors General factors Internet factors Infrastructural & Internal resisting factors Regulatory & Political factors User interface factors
with employees, vendors, customers and strategic partners Increase revenues and profit margins
placed Downloadable product Reduce facility costs Geographical centralization and resulting reduction in inventories
Customer
Customer
Pull Amazon
Distributor Publisher Amazon Supply Chain
Pull
Retail Store
Warehouse (?) Publisher Bookstore Supply Chain
Revenue opportunities
24 hour access for order placement
Providing large selection and other information Attract customers who do not want to go to store Flexibility on pricing
Cost opportunities
Reduce facility costs
Most effective for low volume, hard to forecast books, least effective for high volume best sellers
Customer
Customer Supermarket
Cost opportunities
Reduced facility costs (sites as well as checkout clerks) Inventory savings from centralization (primarily for slow moving, specialty items)
Chain Performance
Integrate the Internet with the existing physical network Devise shipment pricing strategies that reflect costs Optimize e-business logistics to handle packages, not pallets Design the e-business supply chain to handle returns efficiently Keep customers informed throughout the order fulfillment cycle