Professional Documents
Culture Documents
Business Opportunity
Strategic alignment
Actual performance
Yes No Stop Evaluation and Feedback
Performance Analysis Organizational systems Management systems Physical and Technical systems Human and Social systems
Performance Analysis (Need or Opportunity) Organizational analysis (Vision, mission, values, Goals, and strategies) Desired Workforce performances Gap Analysis
Cause Analysis
Intervention Selection, Implementation Design, and , and Change Development Management Performance support (Instructional and non instructional) Job analysis and work design Personal development Human resource development Organizational communication Organizational design and development Financial systems Evaluation Change management Process consulting Employee development Communicatio n, networking, and alliance building
Environmental analysis Organizational environment (Society , stakeholder, and competition) Work environment (Resources, tools, human resources policies) Work (work flow, procedure, responsibilities, and ergonomics) Worker (Knowledge, skill, motivation, expectation, and capacity)
Lack of environmental support Data, information, and feedback Environment support, resources, and tools Consequences, incentives, or rewards Lack of repertory of behavior Skills and knowledge Individual capacity Motivation and expectations
Formative Performance analysis Cause analysis Selection and design of interventions Summative Immediate reaction Immediate competence Confirmative Continuing competence (Job transfer) Continuing effectiveness (Organizational impact) Return on investment
Meta Evaluation/Validation Formative, summative, confirmative processes Formative, summative, confirmative products Lessons learned
INSTRUCTIONAL INTERVENTION
The Strategic Impact Model
Strategic Planning
Performance Analysis
Selection
Design
Development
Organizational System
Analysis
Design
Implementation
Analysis
Production
Production
Development
Hire Espertise
E-learning
Training
Paper documents
Experts content
Job aids
Course content
Course content