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Presenter

EJAZ SHABBIR BC09007

Topics
>>> Selection & >>> Training

Types of Selection Methods:


Following are common selection methods employed by HR management at Warid Telecom:

1. Interviews 2. References and Biographical Daga 3. Cognitive Ability Tests 4. Work Samples

Interviews
The HR staff keeps the interview structured, standardized, and focused on accomplishing a specific number of goals.

They plan to come out of each interview with quantitative ratings on a small number of dimensions that are observable They ask questions dealing with specific situations that are likely to arise on the job

References and Biographical Data:


Warid Telecom solicits information about the employee from the people who know the candidate through reference checks. Biographical data is collected directly from the job applicant.

Cognitive Ability Tests:


These tests differentiate between the mental capacities of individuals. There are three dominant facets of the tests that the HR management applies:

Verbal Comprehension: They check on the candidates capacity to understand and use written and spoken language Quantitative Ability: They check the speed and accuracy with which the candidate can solve arithmetic problems of all kinds Reasoning: They check the candidates capacity to invent solutions to many adverse problems

Work Samples
Work-sample tests and job-performance tests simulate the job in miniaturized form. HR management checks the behavioral consistency between the requirements of the job and the requirements of the test.

TRAINING

TRAINING ETHODS
Warid Telecom uses the following training methods: Presentation Techniques: These involve traditional :: classroom instruction :: distance learning and :: audiovisual techniques

Classroom Instruction: The trainer lectures a group. In many cases the lecture is supplemented with question-and-answer periods, discussions and case studies. Distance Leaning: It will be used by the Head Office and Branch offices to provide information about new services, policies or procedures as well as skills training and expert lectures.

Audiovisual Techniques: This is a common method use by Warid Telecom that involves overheads, slides and video. Video is the more popular instructional method. It is being used by the organization for improving communication skills, interviewing skills and customer service skills

Hands-On Techniques: These include: On-the-job Training


:: It is used for newly hired employees

:: Upgrading the skills of experienced employees when new technology is introduced :: Cross-training employees within a department or work unit

Simulations
A training method that represents a real-life situation, with trainees decisions resulting in outcomes that mirror what would happen if the trainee were on the job. They allow trainees to see the impact of their decisions in an artificial, risk-free environment and use simulations to teach management, interpersonal as well as technical skills.

Interactive Video
Instruction is provided one-on-one to trainees via a monitor connected to a keyboard. Trainees use the keyboard or touch the monitor to interact with the program. This is used to teach technical procedures and interpersonal skills.

Group Building Techniques


These help trainees

share ideas and experiences


Build group identity

Understand the dynamics of interpersonal relationships, and get to know their own strengths and weaknesses and those of their co-workers.

THANKS

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