PATIENT CENTRIC META DATA BASE AND INFORMATION SYSTEM FOR MEDICAL CALL CENTER SUPPORT

16 February, 2003

medXchange 2003 Private & Confidential

Key Objectives

Support proactive health programs

Medical call desk documentation and information support 30% Reduction telephonic consultation time

Reduce health risks

Health and medical profiles and documentation support

16 February, 2003

medXchange 2003 Private & Confidential

Innovative Approach to Health & Medical Risk Management

Confidential data exchange point All patient related medical and health data For authorised healthcare professionals Complete medical documentation Out of medically credible trustworthy sources Interface to medical information systems Clinics, Laboratories, Radiology, Biosensors, Dentists, etc. Patient profile & health assessment Dynamic interactive profile changes Case - disease management EBM for good medical practice - golden standards
16 February, 2003 medXchange 2003 Private & Confidential
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Patient Centric Meta Database

Medical Information & Images Physician Medical Record Clinical Medical Records

Medical Call Center

Laboratory Results

Input Meta Database Output

Health Profile Health Cards

Input
Dispensed Medication

IEM R

Output
Disease Profile Implant Register

16 February, 2003

medXchange 2003 Private & Confidential

Electronic Health Record

Intuitively understandable by healthcare professionals worldwide Multi Language Ergonomically structured to physicians working methods Easy to consult by patient

16 February, 2003

medXchange 2003 Private & Confidential

Patient support applications: Examples

Health Profile
Occupational Health Assessment MyHabit Human Ability Building Allergy Card Optic Card Dental Card

16 February, 2003

medXchange 2003 Private & Confidential

Health & Medical Data Protection & Security

Individual is legal owner of data in IEMR

Access rights controlled by individual Individual can request data to be rectified

Individuals data in meta database is anonymous

Data remains private between physician and individual
16 February, 2003 medXchange 2003 Private & Confidential
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Creating / updating the Electronic Health Record

Health Key issued by Health Insurance Company Individual controls access to record Health data updated by individual / healthcare professional Created through health assessment program Created during regular medical check-up Medical call center assists in creating Health Record

Medical data certified by healthcare professional All data traced to source

Physician & individual notified of updates

16 February, 2003 medXchange 2003 Private & Confidential
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Patient Medical Call Center Interaction

Patient passes key and password of EHR to medical call center electronically or by telephone Patient remains anonymous call center has access to key health and medical data in the EHR or IEMR Medical call center can update EHR with notes, observations, recommendations or links to detailed medical information.

Patient Electronic Health Record

Medical Call Center

16 February, 2003

medXchange 2003 Private & Confidential

24 / 7 access to key medical data in the

Integrated Electronic Medical Record,

allows a physician to be much more efficient and secure in the treatment of a patient.

Unnecessary medical examinations, treatments and the associated

risks are minimized

16 February, 2003 medXchange 2003 Private & Confidential
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Healthcare Rationalization

Individual Greater medical security one Health Record Improved healthcare treatment Improved quality of healthcare Optimization of healthcare services

Early warning system in case of problems with medical implants and drugs Supervision of compliance with medical regulations

16 February, 2003

medXchange 2003 Private & Confidential

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Healthcare Rationalization

Health Insurers
40% decrease in patient audit costs 10% reduction of malpractice claims 10% reduction of medical costs

16 February, 2003

medXchange 2003 Private & Confidential

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The patient centric meta database

access authorized by the individual platform dedicated to healthcare professionals open standard for medical data exchange

using existing technologies and investments

integrating not replacing current systems

16 February, 2003

medXchange 2003 Private & Confidential

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The EHR & Medical Knowledge Base

Designed by physicians for healthcare professionals

Complete individual medical data and documentation

Follows physician working methods Individual disease support and profile Individual pro-active health support and profile Disease and health risk analyis

16 February, 2003

medXchange 2003 Private & Confidential

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