COMMUNICATION

Dr. Elizabeth Anthony FSTPi, UTHM

COMMUNICATION
What is communication?

 Discuss and state very briefly what communication is to you.

Provide some examples as well.

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COMMUNICATION
Communication is the activity of conveying . Any process: sharing information, ideas & feelings.

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COMMUNICATION
Is an active process and a changing event. Is the key to success. To live is to communicate. To communicate effectively is to enjoy life more fully. Is a two-way traffic & not a oneway process.
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COMMUNICATION
Involves: - spoken and written words (verbal & nonverbal) - body language (use of postures, gestures & facial expression) - personal mannerisms - style - physical environment

o use of hand, body, face, arm or head adds meaning to a message.

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COMMUNICATION
Is very important in our lives. We use it : - for persuasion - to improve relationships
- to inform - to share - to discover & uncover information
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COMMUNICATION: THE ELEMENTS

WHO (sender) TO WHOM (receiver) WHAT IS SAID (message) WHAT CHANNEL (mode) THE EFFECT (feedback) Copyright@dralice/fstpi/2013 8

COMMUNICATION: THE FORMS

Speech
Written Symbols Gestures
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COMMUNICATION: THE TYPES

Intrapersonal Communication
Example: Internal thought or language - day

Interpersonal Communication Communication to Group

dreaming, thinking aloud, rehearsing, etc.

Example: Face-to-face spoken communication

meetings, telephone conversation, interview, etc.

Example: One person to a group speech, lecture,

concert, paintings, novels, poems, etc.

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Further reference
http://www.slideshare.net/nusan tara99/communication-skills51895 http://www.slideshare.net/agillie s/3-steps-to-effectivelycommunicating

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Tutorial task 2
Observe the way people (men, women & children) communicate in various places and occasions. For example at home, work, market, park, school/college, etc. Pay attention to their verbal (speech patterns) and non-verbal (symbolic behaviour, facial expression and body language) communication.
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Tutorial task 2
Identify if they are the same or different. State the similarities and differences that you had noticed. Include examples if necessary. Report your observation in the written form via Edmodo. Latest 4 March 2013
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