Professional Documents
Culture Documents
As each bird flaps its wings, it creates uplift for the bird following.
Whenever a goose falls out of formation, it suddenly feels the drag and resistance of trying to fly alone
Like geese
people who share a common direction and sense of community can get where they are going quicker and easier than those who try to go it alone.
Geese in the rear of the formation honk to encourage those up front to up their speed. It is important that our honking from behind be encouraging. Otherwise its just - well - honking.
They stay with the unhealthy member of the flock until it is either able to fly again or dies.
Teamwork
The development of people and their
involvement in improvement activities both individually and through teamwork is a key feature in a companys approach to TQM. A key aspect of this is making full use of the skills and knowledge of all employees to the benefit of the individuals and the organization and to create a group culture
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Most people strongly believe that teams are more creative than individuals, when in fact they arent
Thompson, 2003
Measuring Creativity
The cardboard-box test Spend 5 minutes writing down all of the uses
Measuring Creativity
The cardboard-box test Fluency how many different ideas [Typical range 5-40]
[range 4-17 categories] Originality uniqueness of idea (5% or less of sample) [range 0-14] Lesson: Quantity often does breed quality
Freewheeling welcome
Quantity desired Combining/improving ideas encouraged
unidentifiable Conformity I dont want to be controversial or disliked Production blocking I had a good idea, but I forgot it while waiting for my turn to talk, and I didnt hear what you said because I was thinking about my idea. Downward norm setting tendency to match performance to lowest performing level of group
principles of TQM. Provide an additional means of communication Improve relationships Help to develop people and encourage leadership traits Build collective responsibility and develop a sense of ownership
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confidence. Develop problem-solving skills Facilitate awareness of quality improvement potential Help to facilitate a change in management style and culture Improve morale
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Teamwork exercise
Lego Game
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