Professional Documents
Culture Documents
Management Skills/Dimensions
Technical: Ability to apply specialized knowledge or expertise 2. Conceptual: ability to diagnose and analyze complex problems 3. Human: ability to work with, understand, and motivate other people (both individuals and in groups)
1.
Organizational Behavior
An interdisciplinary field of study that investigates the impact that individuals, groups and structures have on behavior within organizations, for the purpose of applying such knowledge towards improving an organizations effectiveness.
Theoretical Foundations
Discipline
Psychology
Description
The science that seeks to measure, explain and sometimes change the human behavior
Effect level
Individual
Sociology
Social Psychology Anthropology Political Science
Micro Theoretical
OB
(Organizational Behavior) HRM Human Resource Management
Applied
Main
Definition
OB deals with understanding, predicting and controlling the human behaviour in the organizations. What is behaviour? Why to understand, predict and control the behavior?
Why?
1. Intensified competition and the competitiveness challenge 2. Innovations 3. Information, intelligence, ideas (3 Is) 4. Diversity and conflicts in the workplace
Common Subjects/Problems
Productivity Absenteeism Turnover Job satisfaction Organizational Commitment Organizational citizenship behaviors Conflicts Stress (Distress)
Behaviour
The response to some stimulus
Cognitive Framework
Human behavior is purposeful and goal-oriented.
Behavioristic Framework
It deals with observable behaviors and the environmental contingencies of behaviour BF is environmentally based Human beings operate upon the environment to elicit the conditions (stimulate) more appropriate for the fulfillment of their objectives Classical behaviour S --- R Operant behaviour The stimulus only serve as a cue to emit the behavior. R ---> S or R -- C Multiplicity of stimulae, responses and/or consequences
Person, environment and behavior are in constant interaction with one another and reciprocally determine one another.
Social learning: refers to the information accumulated from others in the social settings around
Imitation
Adaptation