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Employee: Session 6

Training and developing employees Orienting new employees The training process Training methods Management development

Purpose of Orientationknow the real world!!


Orientation Helps New Employees

Feel Welcome and At Ease

Understand the Organization

Know What Is Expected in Work and Behavior

Begin the Socialization Process

The Orientation Process


Employee Benefit Information Company Organization and Operations

Personnel Policies

Employee Orientation

Safety Measures and Regulations

Daily Routine

Facilities Tour

Orienting new employees

NOOGLERS- funny cap for a period of time


How we do things around here

Not just know the culture but be the culture

Training

Training

The process of teaching new employees the basic skills they need to perform their jobs. The firms training programs must make sense in terms of the companys strategic goals. Taking an integrated, goal-oriented approach to assigning, training, assessing, and rewarding employees performance.
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Trainings Strategic Context

Performance Management

Relevance

Enlargement of skills and competencies


Effective utilisation of existing human resources

Enhancement of customer satisfaction


Enhancing competitive advantage Enrichment of team spirit Ensuring personal growth

Examples

Reliance Industries ltd- for new recruits- Dronacharya schemesenior personnel or dronacharyas take two three new emps the Arjunas and train them for independent positions for three to six months Godrej has 26% stake in Personalitree which provided online trg to corporates.

Parivartan- for new and existing emp- motivating and knowledge abt sales function

Spark- train the trainers- become successful coaches


E-gyan- self-learning initiative- content provided online

GE- JF Welch Leadership Development CenterCrotonville- more than $1bn invested in coaching and training emps-from entry level to highest performing execmore like a pilgimage for a GE employee- a transforming learning experience

The training process

Needs analysis- task and perf analysis Instructional design-program content OJT, computer assisted

Validation- present to a sample/representative audience


Implement the program-trg the targetted empls Evaluation- Training effectiveness?? quantitative or qualitative

Learning and Motivation


Make learning meaningful

Make skill transfer easy- practice, similar to job

Training Methods

On-the-Job Training Apprenticeship Training Informal Learning Job Instruction Training-Toyota Lectures Programmed Learning Audiovisual Training-Fitness DVDs Simulated Training (also Vestibule Training)-airlines Computer-Based Training (CBT)-interactive multimedia, virtual reality Electronic Performance Support Systems (EPSS)-BPOs, series of quest ready, service centres

Distance and Internet-Based Training-virtual classrooms

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Training Methods (contd)

On-the-Job Training (OJT)

Having a person learn a job by actually doing the job. Coaching or understudy Job rotation Special assignments Inexpensive Learn by doing Immediate feedback

Types of On-the-Job Training

Advantages

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Diff between Training and Development

Long Term Vs Short Term


Specific Vs Strategic

Training as a small part of development

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Management Development
Long-Term Focus of Management Development

Assessing the companys strategic needs

Appraising managers current performance

Developing the managers and future managers

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Succession Planning
Steps in the Succession Planning Process
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Anticipate management needs Review firms management skills inventory Create replacement charts Begin management development

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Management Development (contd)


Managerial On-the-Job Training

Job Rotation

Coaching/ Understudy Approach

Action Learning

Dronacharya

Work full time in other deptts

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Management Development (contd)


Off-the-Job Management Training and Development Techniques
The Case Study Method Role Playing Behavior Modeling Corporate Universities Executive Coaches

Management Games
Outside Seminars University-Related Programs

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Motivation

Job Design

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Motivation through Job Redesigning


Job Rotation
Job Enlargement- Horizontal expansion

Job Enrichment- Vertical expansion


Alternative work arrangementsFlexitime Sabbaticals Telecommuting
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