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Thinking Outside the Budget Box: Financial Governance Innovation Thoughts on Moving Beyond the Traditional Budget
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Jean-Baptiste Sawadogo
President
Opening Poll
Results supremacy
Financial Governance Innovation For Enduring Results, Any Time, Any Season, Crisis or Not!
Innovate! Drop the Budget (as we know it) Use Agile Technology for Agile Financial Governance Leap Forward to Enduring Results the Wellbeing and Happiness - of Citizens Girls, Boys, Women, Men How Institutions and Governments Can NOW Get More Bang for the Buck, with Increased Transparent and Secure Agility if they CHOOSE!
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Improved awareness and shift away from the inside the budget box thinking in PFM (Output) Improved awareness of the strategic and results focus in PFM (Output) Improved awareness of a savvier use of agile technology for PFM (Output) Greater focus on enduring PFM Governance results achievement (Outcome) Improved agility and soundness of PFM (Outcome) Increased resilience in times of crisis, even with deficits of crisis proportions (Outcome) Improved wellbeing and happiness of citizens girls, boys, women, and men (Impact).
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Central Hypothesis
Businesses and countries that are using a results focus, supported by agile technology are doing much better in times of crisis Even though the countries are not using the full strength of the strategic and results focus (RBM) and the available agile technologies, they are doing better The financial crisis is the symptom of a broader ongoing exponential change
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Are we in a period of adjustment from the financial crisis? Are we in an era of perpetual adjustment? The 21st Century is the era of perpetual change and perpetual adjustment We need to be honing our agility to adapt all the time We need to be innovating, continuously 2013 Leader One Inc. 6
Innovation in vision setting Innovation in financial planning Innovation for HR agility Innovation in financial execution Innovation in decision-making Innovation in financial recording, reconciliation, analysis, audit, risk management, standards Innovation in financial transparency, corruption prevention/detection/resolution mechanisms Innovation in reporting and communication Innovation for enduring results
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Reflection Point 1
What do you think of this topic so far? How do you see it? How does it sound to you? How does it feel? Does it makes sense? Is it out of this world thinking? Are we on a path towards something worth pursuing?
We will be covering only three areas Innovation Area 1: Shifting away from the traditional budget supremacy Innovation Area 2: Greater technological agility for agile Financial Governance Innovation Area 3: Greater emphasis and focus on citizen-centric results
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The language of Finance is very revealing with contrasts Private Sector: finance is a resource to invest for a return Public Sector: finance is an expenditure, an expense, a use up Private sector: there is a growing movement to drop the budget Public sector: the budget is the LAW with a life of its own 2013 Leader One Inc. 11
In the Private Sector especially and in the Public Sector as well In part because of the financial crisis The CFO/Treasurer is becoming, more and more, a strategic partner Strategic partnership with the highest level of the institutional leadership Finance is providing more comprehensive support to the whole organization outside its traditional mandate 2013 Leader One Inc. 13
Strategic advisor for an evergreen corporate strategy and governance structure Anticipate/detect trends in the core business Sharpen strategic resource allocations Integrate forecasting, reporting, and analytics More closely integrate with, support and create efficiencies across business units Promote a client-centric value culture Manage financial risk proactively and historically Improve the speed and quality of decisions
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Leaders: Jeremy Hope and Steve Player Books, articles, seminars, webinars... Very active in Europe & North America 2013 Leader One Inc. 16
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Prevents rapid response to unpredictable events Is too detailed and expensive, absorbing around 20% of management time Out of date within a few months. Key assumptions change frequently, causing confusion and rework. Out of kilter with the competitive environment Is divorced from strategy. Budgets are based on functions and departments rather than strategic themes
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Stifle initiative and innovation Protects non-value-adding costs. Cost budgets are usually compiled and agreed on based on prior-year outcomes Reinforces command-and-control. Budgets were designed to enable functional leaders to manage the organization from the centre Budgeting de-motivates people Encourages unethical behaviour and increases reputational risk. Aggressive targets and incentives drive people to meet the numbers at almost any cost 2013 Leader One Inc. 19
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Continuous Management: shift to rolling forecasts, thus eliminating the huge work-spike caused by the annual budget exercise while keeping finance focused on the future Target Setting: shift managements focus to medium-term targets (three to five years out) that focus employees on reaching them quickly, rather than negotiating a fixed annual budget Incentives: Convert the current pay-fornegotiated results system into pay-forperformance system measured against peers
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Action Planning: Focus management on making the organization more agile to provide faster response to changing conditions Resource Allocation: Free up the time wasted in annual budgeting negotiations and putting it into continuous planning to quickly improve the business Accountability: Make teams more accountable by shifting control to relative key performance indicators, focusing managers on continuously improving costs
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Statoil, a Norwegian energy company Abolished budgeting in 2005 and left the calendar year in 2010 21000 employees in 36 countries Fortune 500 company In 2011: was #1 in Social Responsibility and #7 in Innovation Last 10 years: above peer average on Return on capital and value creation
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The budget is an annual legislation for public expenditure The Budget is supreme by tradition There is timid performance budgeting movement but Recent events reveal that the budget and its process can be more of a burden than a blessing In the 21st Century, the jury is out on the effectiveness of the budget 2013 Leader One Inc. 25
Reflection Point 2
What do you think of the dropping budgeting idea? How does it sound to you? How do you see it? How do you feel about it? In Your country, should you, and could you drop the budget? What would you guess the most innovative companies and countries are doing?
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To achieve better results, successful companies and countries leverage agile technology Fortunately, technological computing power is growing exponentially while the cost is falling exponentially as well Governments CAN NOW more EASILY achieve Financial Governance Agility, while reducing risk, if they CHOOSE!
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Recent technological advances offer greater capacity and security Make it easier and easier for government to be more strategic and results oriented Offer government more transformative and innovative capacity Offer greater potential for more effectiveness, efficiency, accountability Opportunities to better serve citizens: girls, boys, women and men 2013 Leader One Inc. 28
Agile means of access, storage, processing of data Cloud Computing: SaaS (software), IaaS (infrastructure) Telecommunications: global interconnectedness Legacy installation boosters (software) A new generation of applications gives access to data with multiple media (widget-based dashboards; Apps; visual analytics or data display on PC, Tablets, Mobiles) Big Data: awareness, meaning, insight, connections, silo gap bridging, to answer questions we have or solve problems (large warehouses; joined small databases) Enriches performance measurement & decisions-making
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Big Data has become a buzz word Big IT vendors invest to push their products on the market (IBM, Oracle, SAP, Microsoft, HP) IBM has spent over $10 billions buying emerging data analytics companies The US Government is spending $200 millions on Big Data projects to jump ahead to the next IT frontier Data Analytics enables us to see undetectable patterns in data, to understand risk exposure, better predict decision outcomes, etc
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They are dropping the budget They are using transformative technologies (awareness -> innovation) They are automating and integrating multiple functions and tasks They are getting more effectiveness, more efficiency, less risk, more results They are ahead and beyond their competition
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Multi-functional integration Transactions recording Financial analysis Reporting Forecasting Strategic planning Scenario Planning Driver-Based Planning Performance management Risk management Audit Work flow, CRM, HR, Decision-making, etc
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Software as a service (SaaS) and/or Infrastructure as a service (IaaS) Developed and maintained by the vendor Vendor is paid by ongoing subscription Operating costs are transparent, predictable, affordable Capacity when you need it Eliminates need for internal IT investment Enables the focus on business execution
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Multiple players
New small and growing companies Big traditional companies (SAP, IBM)
It empowers us to learn more from data by revealing trends, patterns, variations Achieves a single version of the truth Improved accuracy (by up to 100%) Makes sense of "big data" a high volume, high-velocity and high-variety of information assets and formats Resolves challenges for CFOs and Finance departments (complexity; high costs; need for
real-time insight)
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From departmental systems in silos CRM: client relationship management PSA: professional services automation ERP: Financial/enterprise resource planning To integrated information systems SRS: service resource and mgt system Finance, Accounting, Audit, M&E Visibility, transparency, productivity SaaS/Iaas: evergreen provide affordable quality applications
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Forrester Consulting Service Performance Insight Research American Productivity and Quality Centre (APQC) G2 Crowd (Gartners quadrant revisited; user review model; CRM and Marketing Automation for now; Starts June 1, 2013)
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Infrastructure Solutions
Amazon AWS for IT infrastructure NASDAQ through AWS Terracotta (boost legacy systems); Etc
The traditional IBM, SAP, Oracle, SAS Microsoft Dynamics (ERP for Public Sector available);JDA; Sage; NetSuite; Birst, AxiomEPR; Board International; FreeBalence Privacy Analytics
Privacy Solutions
Amazon AWS
Trintech
Cadency: end-to-end financial governance software Office of Finance manages the entire Record-to-Report cycle in a single, unified product Board: combines Business Intelligence (Financial Planning, forecasting, budgeting, scenarios planning, work flow) and Corporate Performance Management Very flexible, fully integrates Microsoft Excel, etc.
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Board International
Analytics with extra-confidentiality! De-identification Software : Used primarily on Big (Healthcare) Data to release granular data sets while preserving privacy Privacy Analytics was founded in 2007 Spun out of Electronic Health Information Lab (Childrens Hospital of Easter Ontario, Ottawa, Ontario, Canada) Founder Khaled El Emam world renowned expert in deidentification and privacy Only commercially available statistical de-identification software available worldwide that also measures risk Operationalizes US HIPAA Statistical Method, compliant with Canadian and UK Regulations
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Georgia: Integrated public financial management system + e-budget (2012) India: Central Bank modernises financial system with analytics Philippines: Government Integrated Financial Management Information Systems (GIFMIS) with an e-Budgeting System (by 2014) Singapore: Social analytics for business enterprises
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Reflection Point 3
What do you think of agile technology, BI, Big Data? How do you see it? How does it feel to you? How does it sound to you? Is it a buzz in your country? Is investing in agile technology a waste of limited resources that could be put to better use?
There is a new Law Results First or Budget First What would you choose? Can history and the recent crisis reveal an answer? Well look at a sample companies and countries that focus or not on Results, and see what happens
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The Law of the 21st Century: innovate to adapt or perish! Exponential change, complexity; technological disruption; crisis; uncertainty; volatility; unforeseen events Citizens are evolving as well: more and more aware, empowered with agile IT, growing expectations, demands Necessity of strategic FOCUS: less emphasis on the budget; more emphasis on where we want to go: vision, priorities, goals, results for girls, boys, women and men Adopt or stick with RBM/MfDR (MBO and MBA are pass); apply more rigorously Use technology to integrate as many functions as possible Information in real time for better on time decisions That is the NEW LAW! Innovate or perish; live or die!
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What should it be? Strategic common sense, a universal principle, and evidence suggest Government primary emphasis should be Results First rather than Budget First The Budget must support the achievement of Results Rather than results informing budgetary decisions as is the practice
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Financial resources have dropped considerably Governments have accumulated deficits of crisis proportions We need a shift in mindset Results supremacy governance offer the best way out of the crisis Fortunes are made In times of crisis when best companies invest, others divest 2013 Leader One Inc. 52
Take a hard look at the results focus As they struggle in crisis, it is difficult for government to be conscious of this issue They are busy, acting on the short termextinguishing the fire So, debates like this one today, can help raise awareness and inspire long term action Investing wisely/strategically for the wellbeing and happiness of citizens
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Based on common sense, not scientific Companies that focus on results succeed and endure for centuries if they do not become complacent Countries that focus on results become more successful, until they un-focus their attention on their vision for results Countries that focus on budget supremacy and lose sight of their vision for results face difficulties or fail
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Sample companies
Sample countries
Australia, Canada, Chile, China, Japan, Korea, Poland, Rwanda, Singapore, Sweden, United States of America In general, emerging countries that have been forced to implement RBM/MfDR 2013 Leader One Inc. 56
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Countries that have innocently stuck their heads in the sand of budget supremacy
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It will take time and effort The biggest challenge is NOT that we cant do it It is that WE WONT!
Entrenched governance structures Politics and the powerful lobby The fact that the Budget is the LAW and likely to remain the law for the foreseeable future The budget tradition and its ensuing mindset , habits and culture Unawareness or belief among Finance professionals, Economists, Researchers, etc., that RBM/MfDR is irrelevant 2013 Leader One Inc. 62
Selective application of RBM principles or lack of rigor in application (including the WB, the UN) Misunderstanding, confusions, misconceptions regarding RBM/MfDR concepts and tools A hoard of new experts, sometimes with minimal training, conquering the MfDR market No wonder the verdict is of lack of progress in MfDR at the High-Level Forum on Aid Effectiveness in Busan, South Korea, 2011 We are afraid of FAILURE!
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What do We Do Instead?
We focus on structural reforms and elaborate processes, complex procedures and rules We focus on activities, inputs and outputs and leave outcomes and impacts to evaluators We practice a lot of Indicators-Based Management (IBM) instead of RBM/MfDR We lower the bar and undertake projects and programs that we know we can measure and we cannot fail Prohibit failure and you kill innovation!
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The Bilateral agencies, DAC-OECD, the UN, the World Bank and Regional Development Banks are still trying harder with RBM/MfDR Developing countries are now buyers of RBM Developed countries have implemented reforms to accommodate a results focus Unfortunately, they tend not to go far enough, for now they admit that they are struggling The Open Government movement will help Big vision initiatives: MDGs; Ending Extreme Poverty by 2030 and More Prosperity for the lower 40% 2013 Leader One Inc. are very useful 67
Reflection Point 4
What do you think of the Results Focus anyway? How does it feel to you? How do you see it? How does it Sound to you? How would you characterize the state of the Results Focus or RBM/MfDR in your country?
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We must innovate: take leadership role to bring Public Finance to the next level Play our role of strategic partner at the highest level while supporting all levels Renew or begin putting more emphasis on results and support it with the budget Invest in agile technology to engage in Agile Financial Governance where all is integrated for effectiveness, efficiency, risk reduction, ., results for citizens
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We Must Innovate!
We must accept and exercise our new Finance strategic leadership Build and nurture a culture of innovation for continuous adaptation for the 21st Century and beyond Mitigate innovation obstacles with innovation and new idea adoption models (resistance & commitment)
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Resistance-Commitment Scale
http://www.changestudy.com/p/theory-base.html
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A chain is as strong as its weakest link! A community, a country, a society, an organization is as strong as its weakest member
Consider Jim Yong Kim/WBs pledge for a 3% poverty by 2030 with more prosperity for the lower 40% in every country Consider an abundance thinking approach Abundance for all
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Title of a book by Peter H. Diamandis and Steven Kotler Diamandis is an innovation pioneer He invites us to embrace change He offers a roadmap (governments, industry, entrepreneurs) by offering hints for strategic priorities and partnerships He gives us plenty of reasons to be optimistic at creating a better future
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What we focus upon expands! Universal Law proven by Science As a man thinketh, so is he Buddha
(Valid for a woman too!)
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Finance is part of the Process side of the business of Government Let us remember that to be effective, process must play a supporting role; a difficult balancing act in resource allocation, procurement, transparency, bad risk avoidance Finance has a lot of clout and power in every organization! What it does can have a positive or negative impact on government results Let us exercise this power wisely with a results focused great leadership
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Change in Leadership Values: Govern through a few clear values, goals and boundaries, not detailed rules and budgets Performance: Create a high performance climate, based on relative success, not on meeting fixed targets Transparency: Promote open information for self management, dont restrict it hierarchically
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Change in Leadership (cont.) Organization: Organize as a network of lean, accountable teams, not around centralized functions Autonomy: Give teams the freedom and capability to act, dont micromanage them Customers: Focus everyone on improving customer outcome, not on hierarchical relationships
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Change in Processes Goals: Set goals for continuous improvement, dont negotiate fixed performance contracts Rewards: Reward shared success based on relative performance, not on meeting fixed targets Planning: Make planning a continuous and inclusive process, not a top-down annual event
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Great Innovative Leadership (develop yourself as a leader and develop leaders around you) Great results-focused vision, goals, strategic results (with Performance Management Frameworks) Right people and agile organizational structure Right resources (budget) to support results Right integrated agile PFM Governance systems and processes supported by agile technologies Quality agile execution and M&E for results Develop and nurture a dynamic citizencentered innovation for results culture
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Sources:
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Freed from the Budget; by Russ Banham, CFO Magazine; September 2012 2013 Mandate to CFOs: Manage Growth in a Volatile Economy (e-book); Business Finance Magazine The End of Performance Management (as we know it); by Bjarte Bogsnes, Vice-President, Statoil, in Management Innovation Exchange (MIX), June 12, 1012 What Are CFOs Biggest Issues and Opportunities in 2013?; CFO Sentiment Study; The CFO Alliance
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Email: Jean-B.Sawadogo@LeaderOne.ca Leader One Inc: http://www.LeaderOne.ca (Sign up) Beyond Budgeting Round Table: http://www.bbrt.org ICGFM Winter Conference Presentation (RBM/MfDR): http://icgfm.blogspot.ca/2009/12/management-for-results-inpublic.html DAC-OECD/World Bank: Managing for Development Results (MfDR): http://www.mfdr.org Canadian International Development Agency: RBM info: http://www.acdi-cida.gc.ca/acdi-cida/ACDI-CIDA.nsf/eng/NAT92213444-N2H#intro Office of the Auditor General of Canada: Performance Audit Manual: http://www.oagbvg.gc.ca/internet/methodology/performanceaudit/manual/index.shtm
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Reflection Point 5
What is your key take-away from this session? What are you most driven to apply in your work? What is your commitment today? What is the first action that you will take on your first day at work towards your commitment?
Closing Poll
Budget supremacy
Agile technology Results supremacy
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Parting Words
We are what we think. All that we are arises with our thoughts. With our thoughts, we make our world. Buddha Being human is having access to pure potentiality the source of everything that has ever been and ever will be... Let us release our limiting beliefs, imagine and hold the vision, of a world of abundance for all girls, boys, women and men, to become reality, through innovative Public Finance Governance action!
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is up to each and every one of us Thank you! Great innovative leadership! Safe journey!
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