Professional Documents
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INDUSTRY PROFILE
of Local Area Banks Introduced 1995 1st Shared Payment Network System & conditional autonomy to PSUs 1996 2nd Narasimham Committee Report of Banking Sector Reforms 1997 Guidelines on Risk Management 1998
WHAT CHANGES ?
Electronic Fund Transfer (EFT) Electronic Clearing System (ECS) Automated Teller Machines (ATM) Shared Payment Network System (SPNS) Credit Cards/ Debit Cards Point of Sale Terminal Tele-banking Mobile Banking Net Banking Electronic Data Interchange Corporate Banking Terminals
Shareholders Management Depositors Borrowers Employees Government Regulatory Authorities RBI Competitors
PSB
PIB
SBI, SBT ETC. ICICI,IDBI,HDFC,UTI BANK ETC.. CITI BANK,SC BANK, ETC.. SCB,UCB,DCBs/SCBs
PFB
CB
NBFI
HSBC Bank
HDFC Bank
UTI Bank
CITI BANK
ICICI Bank
250 40
500 50
550 NA
174 80
1000 45
35
15
NA
15
15
Branch Banking[%]
25
35
NA
40
STRATEGIES OF BANKS
Citibank: HSBC ICICI
Parallel Banking
HDFC UTI
B: Conservative migration
: ATMs as a force multiplier
will happen to the traditional rural credit institutions like, Cooperative Banks, RRBs and Low performing Public Sector Banks? are all the options for the Public Sector Banks?
What
Can the machines establish a strong connecting link with customers? Is the Convenience Banking good for all segment and all seasons? Is it not challenges the conventional wisdoms (keeping close contact with the customers)?
Does IT confer Competitive advantage or is it just the cost of staying in business? How do we dispose the existing human resource? What are the new security issues? Is this changes a customer demanded/bank wanted? Are the customers happy and comfortable with the shift?
CC: Companies who have to make bulk payments to a large number of beneficiaries prepare the credit instructions on the magnetic media and submit the same to RBI for payment. DC: Payment to utility companies by banks on behalf of the customers.
Tele-banking
Using automatic voice recorder it
facilitates both cash & non-cash transactions for the bank and customers.
used for withdrawal of money, depositing of money and balance enquiry and verification for 24 hours of a day.
Use of ATM cards across participating banks at ATM centers using Master/Visa Cards. In case of using other banks ATM one may have to pay service charges.
Customer to spend up to the fixed value of money limit fixed - A prepaid card.
DEBIT CARD: It is a post paid card and
the Corporate customers to log on into the banks data base and have access to their account for balance verification etc. with defined powers.
terminal that is linked online to computerised customer information files that facilitates purchase from retail shops as it credits the retailer account online.
financial information and payments in electronic form.reduces transmitting cost and risk.
THANK YOU