Professional Documents
Culture Documents
Prof M. R. Suresh
Implementation
Situation Analysis
Analysis of Market environment Market characteristics
Consumer behavior
Research Approaches Organize information obtained from prior studies (secondary) Focus groups
Strategy Development
Market Research Provides Information to Assist Management With Three Critical Decisions:
What business should we be in? How will we compete? What are the objectives for the business?
Implementation
Starts with decision to proceed with a new program or strategy Set specific measurable objectives for all elements of marketing program
Shift research focus to :
"Did the elements achieve their objectives?"
Should the marketing program be continued, discontinued, revised or expanded?"
How do you think Marketing Research has helped / would help here?
The function which links the consumer to the marketer through-information used to identify and define market opportunities, problems, generate, refine, evaluate, marketing actions, monitoring marketing performances, and improve understanding of marketing as a process
Specification of information required to address the above issues. Design of method for collecting information Manage and implement data collection process Analysis of results Communication of results
A multidisciplinary field
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Customer/Society
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Research is slow, vague and of questionable validity. Researchers can not communicate, they do not understand, and they do not talk the language of management.
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Management does not allow enough time for research. They draw preliminary conclusions based on early or incomplete results. Management relies more on intuition and judgment than on research. Research is used as a crutch, not a tool.
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2. Decision alternatives to be evaluated - Alternatives - Criteria for choice - Timing / importance of decision 3. Research Users - Decision makers - Covert / overt purposes
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Research question
Specifies the information the decision maker needs Several questions for a purpose Relevant to the purpose Helps research design
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Hypothesis
Is a possible answer to a research question Speculate on possible hypotheses Not a checklist. Opportunity to make research question specific
Research Boundary
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Hypothesis Development
Source Theory Management experience Exploratory research Research purpose Research Question Hypothesis
Research objective
Principle #2:
Principle #3:
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