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Business Documents

ArchiveLink
SAP AG 2001, Title of Presentation, Carla Gioertz 2
Agenda








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 3
SAP Business Technology Solution Map Integration
Documents define business
Documents are
Composed by humans and
applications
Interpreted by humans and
applications
Related to business processes
Exchanged via paper, e-mail, fax
Routed manually or by workflow
Stored and retrieved
The start and the end point of
many business processes

Process-Driven Management
of Business Documents
Linking & Retrieving
Documents from Related
Processes
Sending & Receiving
Documents via Multiple
Channels
Desktop / Office Integration
Fax integration
SAP AG 2001, Title of Presentation, Carla Gioertz 4
ArchiveLink

Part of the mySAP.com Workplace
Documents related to Business
Applications by
- Intelligent relationship between
Business Objects and stored
Documents
- SAP Document Management
System
- Attributes
Documents NOT related to
Business Applications
- Attributes or Full text search
Integration of ArchiveLink certified
Content or Document Management
Systems
Integration with WebFlow offers
standard document management
scenarios
Documents in Enterprise Content Management
I would like paper- free
business document
retrieval.
SAP AG 2001, Title of Presentation, Carla Gioertz 5
Both outgoing and incoming
faxing are supported
Integration with business
applications
Incoming faxes can automatically
trigger an SAP Business Workflow
Incoming faxes arrive in the Inbox
and can be viewed in and printed
from the viewer
Faxes can be sent directly from an
SAP application or workflow
Supported by ArchiveLink
Faxing Business Documents
We never lose incoming
faxes and we can send faxes
from within the SAP System with
the click of a mouse
SAP AG 2001, Title of Presentation, Carla Gioertz 6
Wasting Hours on Document Management
1. Documents are hard to find
(1 hour)
2. Document content is hard to
manipulate and reuse
(1.5 hours)
3. Documents are hard to update
(1 hour)
4.

5. Document content is hard to
publish consistently (0.5 hours)

Documents are hard to share
(1 hour)
6. Document creation is an ad hoc
process (0.5 hours)
7. Document review is an ad hoc
process (0.5 hours)

8.

9.


Importance of Documents
is not obvious (0.5 hours)
10. Paper-based archiving is
expensive and inefficient for
retrieval (0.5 hours)
Paper-based distribution and
storage is costly (1 hour)
8 hours/week/person
SAP AG 2001, Title of Presentation, Speaker Name 6
SAP AG 2001, Title of Presentation, Carla Gioertz 7
ArchiveLink Customers World Wide
SAP AG 2001, Title of Presentation, Carla Gioertz 8
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 9
What is ArchiveLink?
ArchiveLink (interface and service) facilitates the
process-driven management of business
documents. Business-related documents can be
linked to and retrieved from application objects,
workflows and attributes.

Non business-related documents can be retrieved
via attributes of the external content management
system.

It enables incoming and outgoing business
documents to be managed and stored physically
(e.g. in external optical archives).
(see SAPNET: http://sapnet.sap.com/archivelink)



SAP AG 2001, Title of Presentation, Carla Gioertz 10
Material
Quote/Invoice

Employees
Print lists
Outgoing
Documents
Business Objects
Stored documents
Data-
Archiving
Inco
ming
Documents
Customer
Contacts
Integration of Business Documents and Business
Objects
Assignment
ArchiveLink
SAP AG 2001, Title of Presentation, Carla Gioertz 11
Document Capturing
via Internet
HTTP Read
Access from Other
Systems
Distributed
Document
Stores
Distributed Storage of Documents
Content Mangement System
Content Mangement System
Content Mangement System
Content Mangement System
mySAP E-Business solutions
SAP R/3 Enterprise
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 12
Central Retrieval of Documents ...
Document Mangement Systems
mySAP E-Business solutions
SAP R/3 Enterprise
Info
Records
Full
Text
SAP
Customer
Index
Catch
Word
Index
external
DMS
Business
Application
Web browser access
SAP AG 2001, Title of Presentation, Carla Gioertz 13
Document Finder Retrieval
Client of a generic retrieval Interface
4Easy implementation of query interface for applications with
query functionality (also for full text query) due to open architecture.

Retrieval of documents both in SAP and external Systems
4External storage systems ( via new RFC retrieval interface)
4On more than one SAP system
4SAP Document Management System
4ArchiveLink documents and print lists

Supports combined full text and attribute search (if implemented by query
service)
4Combined full text and attribute search e.g. in DMS
4Extended attribute search via new ArchiveLink content model
Integration with Records Management

News 6.10
SAP AG 2001, Title of Presentation, Carla Gioertz 14
Incoming
Documents
Outgoing
Documents
Archive files
Print lists
Hyperlink
Documents within Business Processes
SAP AG 2001, Title of Presentation, Carla Gioertz 16
Document
Entry
Document
Verification
Server
Clients
SAP
HTTP Content Server
as of Release 4.6b
Jukebox
HSM
Document
Retrieval
Document
Display
Typical Configuration and Components
Content Mangement System
Scannning
Fax
Mail
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 17
What is NOT ArchiveLink!
SAP Data Archiving is a system management
action designed to handle growing databases.
Data which is no longer "important
(less frequently accessed, not needed online)
is moved from the database to archive files.
(See SAPNET: http://sapnet.sap.com/data-archiving)
The SAP DMS is available to set up a document
administration system in your company.
Mainly used with PLM and technical drawings.
SAP AG 2001, Title of Presentation, Carla Gioertz 18
What is NOT ArchiveLink
The Knowledge Warehouse is the cornerstone of
SAP's Knowledge Management solution for
continuous knowledge transfer and learning.
(See SAPNET: http://sapnet.sap.com/kw)
SAP AG 2001, Title of Presentation, Carla Gioertz 18
The Knowledge Provider (Kpro) is a service
used by SAP modules (and non SAP applications)
and facilitates the management of documents and
other contents.
SAP AG 2001, Title of Presentation, Carla Gioertz 19
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 20
Print Lists
Incoming Documents
Outgoing
Documents
Data Archiving Files
(ADK) below 4.6c
Overview ArchiveLink Scenarios
Storing Incoming Documents

Store with WebFlow
Store via Internet ------->
Store with Bar code
Store ad-hoc
Storing Outgoing Documents

Storing Print Lists

Storing Data-archiving Files (ADK)
below 4.6c
4.6C
SAP AG 2001, Title of Presentation, Carla Gioertz 21
Incoming
Documents
Scanner
Invoice Entry
Invoice Release
Release of payment
Storing Documents with WebFlow
Mail
Fax
Document
External
Storage System
SAP AG 2001, Title of Presentation, Carla Gioertz 22


Assistant for Creating Document-based Workflows
The ArchiveLink
Workflow Wizard
leads you through
the necessary steps.
Which document
type, e.g. order, has
to be created, proofed
or changed?
Which additional
steps have to be
accessed?
Who is responsible
for the
execution?
Which ArchiveLink
Scenarios must
be used?
SAP AG 2001, Title of Presentation, Carla Gioertz 23
Assistant for Creating Document-based Workflows
SAP AG 2001, Title of Presentation, Carla Gioertz 25
E.g. Web Capturing via KOFAX Ascent Capture
Documents from External Systems
External System Scanning Software
For example: Approve Invoice
OScanning
O Quality assurance of
Created Document
ORelease
Content Management System
Content Server
Pilot:
IBM CommonStore
WebFlow
RFC
Documentpointer
Doc ID
Document Type
(Barcode ID)
(Index)

Create
Work Item
SAP AG 2001, Title of Presentation, Carla Gioertz 26
External
storage system
Incoming
post
Document pointer
bar code ID
Business Object
bar code ID
ArchiveLink
Enter business object data from paper document
(with barcode)
Send document manually to scanning station
Important: Ensure correct barcode entry
Document Entry
Storing Documents with Bar Codes
Check digit algorithms
automatic barcode entry

Scanner
Document
SAP AG 2001, Title of Presentation, Carla Gioertz 27
File Name
Call
Internet Browser POPUP
POPUP
File name
SAP system
HTTP-SEND
mime-Upload
HTTP-Post
Ad-hoc: Storing Local Files (WEBGUI 4.6c)
Content Mangement System
SAP AG 2001, Title of Presentation, Carla Gioertz 29
Storing Outgoing Information
Outgoing
document

Print lists
Archive files
(ADK)
ArchiveLink

External Storage System
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 30
Storing Print Lists and SAPscript / SAP Smart Forms
Documents
Printer
ArchiveLink
e.g.
Print Workbench
SAP Smart Forms
SAPscript
RDI
SAP AG 2001, Title of Presentation, Carla Gioertz 31
Searching within Print Lists
Searching for attributes or
fulltext
Hyperlinks in stored print lists
enable direct access to stored
business documents
SAP AG 2001, Title of Presentation, Carla Gioertz 32
Archiving
Archive/external
Archive
Early archiving with Workflow
Simultaneously archiving
Late archiving
Terminology Changes as of Release 4.5
Earlier
Storing
Archive System/Storage/
external Storage System
Store for subsequent entry
Store and enter
Assign and store
Store for later assignment
As of 4.5 based on workflow
SAP AG 2001, Title of Presentation, Carla Gioertz 33
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 34
Claims Handling Procedure
Insurance Agency Scan Claim
Claims
Handling
OScan
O Quality Check
Central Content
Management
System

WebFlow
Initiate Handling Procedure
Completed Record
Claim Handler
Claim Information
Create
Work Item
SAP AG 2001, Title of Presentation, Carla Gioertz 35
Business Process Knowledge in CRM
Create
Invoice
Argreement to
Contract
Create Quote
Delivery

All
Documents
Inquiry Quote
Order
Confirmation
Delivery
Note
Invoice
Accounts
Payable
Complete
Process
SAP AG 2001, Title of Presentation, Carla Gioertz 36
Invoicing
Sales
Distribution
Outgoing Quotes
Incoming Sales Order/
Incoming Changes
Outgoing Sales Order Confirmation
Incoming Dispatch advice/
Changes to it
Outgoing Delivery Note
Outgoing Invoice
Outgoing Credit advice
Outgoing Dunning Notice
Sales Order Processing (SD, FI)
Inquiry
Quote
Sales Order
Delivery
Invoice
Debit
advice
Credit
advice
Incoming Inquiry/Incoming Changes
SAP AG 2001, Title of Presentation, Carla Gioertz 37
Accounting
Purchasing
Materials Management
Outgoing Request for Quote
Outgoing Contract
Incoming Delivery Note
Incoming Invoice/Credit advice
with and without check
Incoming Quote
Incoming PO confirmation
Outgoing Payment
Outgoing Payment Advice
Outgoing Correspondence
Purchasing (MM, FI)
Request for Quote
Quote
Contract
Purchase Order
Good Receipt
Preliminary
Posting
Invoice
Credit
advice
Outgoing Purchase Order
Outgoing Reminder
SAP AG 2001, Title of Presentation, Carla Gioertz 38
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 39
Documents within mySAP.com Workplace
News 6.10
Client of a generic retrieval Interface
4Easy implementation of query interface for Applications with
query functionality (also for full text query) due to open architecture.

Retrieval of documents both in SAP and external Systems
4External storage systems ( via new RFC retrieval interface)
4On more than one SAP system
4SAP Document Management System
4ArchiveLink Documents and Print lists

Supports combined full text and attribute search (if implemented by query
service)
4Combined full text and attribute search e.g. in DMS
4Extended attribute search via new ArchiveLink Content Model
Integration with SAP Records Management

SAP AG 2001, Title of Presentation, Carla Gioertz 40
Goal: Generic Retrieval Interface
Document Universe
Business
Documents
HR, MM, FI, ...
Documents
Non-SAP
Documents
DMS
Documents
Many more...
SAP AG 2001, Title of Presentation, Carla Gioertz 41
Central access to
backend system query
Business documents
External (non-SAP)
documents
Document Finder Client
SAP AG 2001, Title of Presentation, Carla Gioertz 42
What is a Document Area?
.An ArchiveLink Document Area is a collection of documents
(objects) consisting of
.common index structure
.common query strategy
.common location (RFC destination)
.Document Areas in context of ArchiveLink are used for structured
retrieval of documents and presentation of the hit list
.A generic query interface guarantees a unique access to different
sources of index structures
.The Document Area is the Basic term of document finder
framework
SAP AG 2001, Title of Presentation, Carla Gioertz 43
Example:Personnel Record (Document Area Definition)
. Example Document area that can be defined
. Example Index Structure of a personnel record:

. Personnel number
. Info type
. Archiving date
. Query strategy:
. Get all archived documents related to the HR Masta Data
. Presentation structure:
. Build a hit list tree hierarchy by personnel number and info type
. The attributes (metadata) are on SAP DB only!!!
SAP AG 2001, Title of Presentation, Carla Gioertz 44
Example: Personnel Record and Document Viewer
SAP AG 2001, Title of Presentation, Carla Gioertz 45
Find Documents by Records - Part of Business
Applications
Implementation as
Service Provider
Start Search via
Document Finder
Export selected document
into records management
SAP AG 2001, Title of Presentation, Carla Gioertz 46
Example: SAP DMS Query
. Document Area Definition is standard
. Index Structure of DMS documents:
. Full text search on document content
. Document type
. Document Version
. etc.
. Query strategy:
.Get all document info records and its related documents
. The Attribute Metadata is on SAP DB only!!!
. Presentation structure:
. Build a hit list tree hierarchy by document info record and document

SAP AG 2001, Title of Presentation, Carla Gioertz 47
Example: DMS Query
Display of
document info
record
Full text search
SAP AG 2001, Title of Presentation, Carla Gioertz 48
Document Finder Framework
IF_ALINK_QUERY
-get_document_attributes
-perform_search
-get_hitlist
-get_attributes
-....
CL_ALINK_QUERY
Interface to external
systems
CL_ALINK_QUERY_DOCLIST
Technical view on archived
documents
CL_ALINK_QUERY_DVS
Combined full text
attribute search on DMS
...
...
SAP AG 2001, Title of Presentation, Carla Gioertz 49
Document Finder Framework Architecture
IF_ALINK_QUERY
IF_ALINK_HITLIST_CALLBACK
IF_ALINK_QUERY_HITLIST
CL_ALINK_QUERY_TMPL
CL_ALINK_HITLIST_TREE CL_ALINK_QUERY_TMPL_APP
...
SAP AG 2001, Title of Presentation, Carla Gioertz 51
Document Finder as Business Server Page
Prototype
Document
Finder via BSP
All connected
document areas are
available within the
mySAP.com Workplace
SAP AG 2001, Title of Presentation, Carla Gioertz 52
Simple: Generic Object Services (4.6b/c)
Simple hit list for typical end user
Integrated view of documents, attachments and notes
Document Retrieval from Business Applications
Different Hit Lists for Different Requirements
Technical: ABAP List Viewer, ALF (4.0)
Hit list for administrators
SAP AG 2001, Title of Presentation, Carla Gioertz 52 SAP AG 2001, Title of Presentation, Carla Gioertz 52
SAP AG 2001, Title of Presentation, Carla Gioertz 53
Simple Hit List
SAP AG 2001, Title of Presentation, Carla Gioertz 54
Technical Hit List
SAP AG 2001, Title of Presentation, Carla Gioertz 55
A choice of viewer for different user interfaces

SAP GUI for HTML (4.6c)

4Integrated Internet Browser (HTML control, 4.6c)
4Internet Browser

SAP GUI for Windows

4Internet Browser (4.5)
4ECL Viewer (ECL control, 4.6c)
4Integrated Internet Browser (HTML control, 4.6c)
Outgoing SmartForms/SAPscript Documents

4Online conversion from OTF into PDF Format (4.6c) - Display with PDF
Plugin using HTML control

Document Viewer
SAP AG 2001, Title of Presentation, Carla Gioertz 55
SAP AG 2001, Title of Presentation, Carla Gioertz 56
Document Viewer (Example ECL Control)
Assignment to other
Business Object
Start Workflow with
Document
Notifications
Document Finder
Generic Object Services
Paging between
Documents
Integration of
mimetype Plug-Ins
or the ECL Control
No Restriction of
document formats
(MimeTypes)
Notes
SAP AG 2001, Title of Presentation, Carla Gioertz 57
Displaying Documents from the SAP GUI for HTML
(External Internet Browser)
As of Release 4.5b for
Documents stored on HTTP
based Storage Systems
SAP AG 2001, Title of Presentation, Carla Gioertz 58
Displaying Documents from SAP GUI for Windows
(ECL-Viewer, e.g. TIFF)
The ECL Viewer is used by
SAP DMS as well and
available for SAP GUI
for Windows only!
SAP AG 2001, Title of Presentation, Carla Gioertz 59
Displaying Documents from SAP GUI for Windows
Integrated Internet Browser)
Integration of Plug-In
for Mimetype capable
Viewer
Document services such
as send, notifications,
start of workflow
Functions supplied by
the embedded viewer,
e.g. the Acrobat Reader
or others.
No restriction of
document formats
SAP AG 2001, Title of Presentation, Carla Gioertz 60
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 61
What does ArchiveLink Certification Mean ?
The Complementary Software Program (CSP) offers certification
as a comprehensive technical verification of the ArchiveLink
interface between SAP and a third-party storage software
Content Mangement System
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 62
History of the ArchiveLink Interface
Release 2.1: first certification process
Client integration via ArchiveLink viewer (DDE)
Server integration via Sun RPC (Remote procedure calls)
Release 3.0: standardization
Client integration via OLE automation 2.0
Server integration via RFC (Remote function call)
Release 3.1: more functionality
New RFC functions
Integrated certification (everything has to be certified)
Release 4.5: New interface
HTTP functions
HTTP content server
SAP AG 2001, Title of Presentation, Carla Gioertz 63
ArchiveLink Certification Release 3.1
OLE communication between the SAP GUI and clients of
external storage system suppliers
Scan clients
View clients

RFC communications between SAP and servers of external
storage system suppliers
RFC - Calls from R/3
RFC - Calls from archive system (for bar code)
SAP AG 2001, Title of Presentation, Carla Gioertz 64
OLE Communication: Overview
To communicate between the SAP GUI and scan clients
Storing from front-end
Storing file on front-end
Storing file from front-end
To communicate between the SAP GUI and the
Document Viewer
Displaying a document from the storage system
Retrieving a document from the storage system at the front-end
Displaying local file
Generation functions in customizing for standard clients
(Document Viewer, Adobe Acrobat, MS Office, Wang Imaging,
MS Internet Explorer)
SAP AG 2001, Title of Presentation, Carla Gioertz 65
Communication Overview - Release 3.1
Storage System
Frontend PC
SAP GUI
Archive DLL
Storage system
client (scan, view)
OLE automation 2.0
Storage server R/3 server
Files
RFC
RFC
Write, read write, read
ArchiveLink Viewer
SAP AG 2001, Title of Presentation, Carla Gioertz 66
ArchiveLink Certification Release 4.5
ArchiveLink
HTTP Content Server 4.5
Storage Management
System
ArchiveLink with all services
or
HTTP Content Server only
SAP AG 2001, Title of Presentation, Carla Gioertz 67
Communication Overview - Release 4.5b
Frontend PC
SAP GUI
OLE automation 2.0
HTTP
BAPI (for Bar code)
Storage system client
(Scan, view)
Internet Browser
to display documents
HTTP
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 68
HTTP based interface for storage and retrieval of documents
Delivered with SAP, Release 4.5b
Known by Certification Partners
New Certification Requirements
Why a New Interface ?
New security concept
Allows for distributed archiving systems
Documents are accessible all over the world
Industrial standards like HTTP and BAPIs
SAP AG 2001, Title of Presentation, Carla Gioertz 69
HTTP Interface: Security
Communication with a content server is initiated from
within R/3 and carried out over HTTP
Documents are addressed by URLs; Security Keys
and Expiration Times (in Universal Time
Coordinates) may be used
Access Types are groups of similar document
functions
For each document head, the Security Degree can
be specified when storing the document; When the
document is accessed, the functions that a user
might perform are determined
The Access Type is given in the URL (Access
mode). Authorization is confirmed with a SecKey
When someone accesses a document, the content
server checks the SecKey
Access type Abbreviation
Read
Create
Update
Delete
r
c
u
d
SAP AG 2001, Title of Presentation, Carla Gioertz 70
Document Capturing
via Internet
HTTP Read
Access from Other
Systems
Distributed
Document
Stores
Distributed Storage of Documents
Content Mangement System
Content Mangement System
Content Mangement System
Content Mangement System
mySAP E-Business solutions
SAP R/3 Enterprise
mySAP E-Business solutions
SAP R/3 Enterprise
SAP AG 2001, Title of Presentation, Carla Gioertz 71
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 72
History of Content Management Infrastructure
Quote/Invoice Material
Employees
Customer
Contacts
Content Servers
Any External Certified Storage System
ArchiveLink API
for Applications
ArchiveLink
Service
ArchiveLink Interface
for Content Server
ArchiveDevelopment Kit
KW
Training and Doc
SAP Content Management Infrastructure (SAP Kpro) (since 4.5B)
Kpro CMI Interface for
CS (RFC or HTTP)
Kpro DMI API for
Applications
from Rel. 46C
SAP AG 2001, Title of Presentation, Carla Gioertz 73
Customizing: Overview
Basic Customizing
- Defining archive communication
- Assigning business objects to
archives
Storing
print lists
Application Customizing
Frontend Customizing
Store with workflow
Store with bar code Manual assignment
Choose Entry program ?
Choose Display program ?
Storing outgoing
documents
mySAP E-Business solutions
SAP R/3 Enterprise
ArchiveLink Scenario Customizing
SAP AG 2001, Title of Presentation, Carla Gioertz 74


Assistant for Creating Document Storage Connectivity
The ArchiveLink
Document Type Wizard
leads you through
the necessary
steps.
Which document
types exist and need
to be stored?
Do they have to be
accessed via
WebFlow?
Where to store
the documents?
How do the documents
enter the system?
SAP AG 2001, Title of Presentation, Carla Gioertz 75


Assistant for Creating Document-based Workflows
The ArchiveLink
Workflow Wizard
leads you through
the necessary steps.
Which document
type, e.g. order, has
to be created, proofed
or changed?
Which additional
steps have to be
accessed?
Who is responsible
for the
execution?
Which ArchiveLink
Scenarios must
be used?
SAP AG 2001, Title of Presentation, Carla Gioertz 76
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 77
Content Servers Supported by ArchiveLink
Certified External System (HTTP or RFC)
External storage system
Certification: The customer is free to choose a supplier, based
on his or her special requirements
SAP content server (HTTP 4.6b)
NT based
Based on SAP database
Own system, not a part of the OLTP database
Released by SAP as of Release 4.6b
SAP AG 2001, Title of Presentation, Carla Gioertz 77
SAP AG 2001, Title of Presentation, Carla Gioertz 78
Content Server in the R/3 OLTP database
Not supported by ArchiveLink
Different Types of Content Servers
HTTP content server (4.6b)
Certified external system (archive system)
NT-based content server from SAP (implemented with SAP DB)
Supported by ArchiveLink
RFC content server
Certified external storage system (archive system)
Supported by ArchiveLink
SAP AG 2001, Title of Presentation, Carla Gioertz 79
Content Server Strategy
The SAP content server is not a product to
compete with external archiving systems.
The SAP content server has functions for storing
content but does not have the functions of an archive
system (no optical archiving, no scanning, no OCR)
The SAP content server can be used to minimize the
total cost of ownership for the customer
The external content server can be used for special
requirements / functions
(to be checked with the archive suppliers)
SAP AG 2001, Title of Presentation, Carla Gioertz 80
AGENDA








Introduction
What is ArchiveLink
ArchiveLink Scenarios
Documents in Business Applications
Document Retrieval
ArchiveLink Certification
Different types of content servers
Implementation of ArchiveLink

Miscellaneous
SAP AG 2001, Title of Presentation, Carla Gioertz 81
Customer Networking

Data-Archiving and ArchiveLink: American SAP User Group (ASUG)

http://www.asug.com/

Business Documents/Workflow: Deutsche SAP Anwender Gruppe (DSAG)

Customer authorization is required for using DSAGNet
http://dsag.de

Workflow: Swedish SAP User Group (SAPSA)

Take a look at SAPNET - User groups
Customers committed to ArchiveLink or data archiving
are organized in work groups.

Currently such groups exist in the United States,
Germany and Nordic countries
SAP AG 2001, Title of Presentation, Carla Gioertz 82
Where to find information
External documents:
Public Web www.sap.com
SAPNET http://service.sap.com/archivelink
Internal documents:
SAPNET http://intranet.sap.com/archivelink

German User group - DSAG http://www.dsag.de
American User Group - ASUG http://asug.com
Support through BPT
Consulting and Integration Group Bernhard Knuth

Complementary Software Partner, CSP http://service.sap.com/csp
SAP AG 2001, Title of Presentation, Carla Gioertz 83
Contacts at SAP
Presales
Michael Kleimeier, SAP Germany
ArchiveLink Development
Gerhard Scherer, SAP Germany
Consulting and Integration
Gerhard Scherer, SAP Germany
Consulting
Markus Wagner, Germany
Charles Anthony Farren, US
Pamela Stuart, US
Moteza Safai, South Africa
Product Management
Carla Gioertz, SAP Germany

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