Professional Documents
Culture Documents
Outsourcing
Value Chain
The value chain analysis is
Analysis essential in order to identify the
resources and capabilities that
are involved in each stage of
the value chain. At this point
the firm must appraise
resources and capabilities
according to 2 criteria:
- strength and weaknesses
- importance (9).
The most important threat for a firm is
to manage key weaknesses . (10)
The most decisive and
successful way to
Advantages of BPO:
• Cost saving
• Time saving
• Refocus energies on strategic and core
issues
• Access to world-class capabilities
• Risk mitigation (11).
Oppornuties for
Indian
NASSCOM-McKinsey published
2005 on Indian BPO segment
a reportBPO
in
•Quality Manpower
Indian programmers are known for their strong technical skills
and their eagerness to accommodate clients.India also has one
of the largest pools of English-speaking professionals
GOVERNMENT POLICIES
Government has taken several initiatives to promote the development
of IT: