Librarians as Friends:

Social Media
& Reference Service
@ the Graduate Center Library

Shawn(ta) Smith-Cruz
Reference Librarian
& Reference Coordinator
The Graduate Center, CUNY

@CUNYGCLibrary
@ShawntaDeshawn
ssmith4@gc.cuny.edu

METRO Reference SIG
Thursday, June 26, 2014


Overview

i. Friends via Photos
ii. Social Media & the Profile
iii. Digital Signage @ the GC
iv. Other Social Media Factors
v. Other Libraries Do It too!
vi. The Photo-Process
vii. Considerations for Friendship
viii. Shifts in library service.

i. Friends via Photos

A way for students and staff to
relate to the librarians

The Social Media profile:
Librarians as friends
Adding a face to a name and a
service


Personalizing Reference as
People instead of Information
II. Social Media and the
Profile at the Graduate
Center

Graduate Center Website Services
http://ws.gc.cuny.edu/
Builds a website
Allows for an online presence

Open CUNY
Student-Run
Off CUNY servers

CUNY Commons
Unlike other CUNY schools,
includes all Students & Faculty
and Staff
Led by a team of developers

GC Digital Signs











Desi gned as a f l exi bl e
onl i ne space f or di scover y
and col l abor at i on bet ween
f acul t y, gr aduat e st udent s,
admi ni st r at i on and st af f
of CUNY.

Check i t out !

commons. gc. cuny. edu

OpenCUNY
!
What will you do on OpenCUNY t his year?





OpenCUNY.org @OpenCUNY /OpenCUNY






!







What will you do on OpenCUNY t his year?










OpenCUNY.org @OpenCUNY /OpenCUNY

OpenCUNY
!
What will you do on OpenCUNY t his year?





OpenCUNY.org @OpenCUNY /OpenCUNY






!







What will you do on OpenCUNY t his year?










OpenCUNY.org @OpenCUNY /OpenCUNY
Build your digital
presence in
conversation with
others.
Amiri Baraka and Edward
Dorn: The Collected Letters
Claudia Moreno Parsons
Join Claudia Moreno Parsons for a discussion and
presentation of this newly published collection of
letters, which began as part of Series I in the Lost &
Found: The CUNY Poetics Document Initiative
chapbook series.

Cosponsored by Lost & Found: The CUNY Poetics Document Initiative, the PhD
Program in English, and The University of New Mexico Press
Monday, March 24, 6:00pm
The Skylight Room (9100)

New Initiative led by the
Office of Marketing and
Communications and Office of
Information Technology

Access to key employees per
department

Used for all types of on-
campus advertisement



III. Digital Signs at the
Graduate Center
2
nd
Floor Library Map
Faculty library fines for overdue items
will take effect January 27
th
.

25 cents per day

All faculty will be subject to fines
for overdue materials.


Attention GC Faculty

GC Faculty Research Assistants
GC Doctoral Faculty
GC Retirees
IMAGE

NEW DATABASE:
ARTEMIS LITERARY
SOURCES
Try a search, or make a Term Cluster! From the
Librarys Homepage, you can find Artemis under the
Databases tab.
Date
Time
Location
[CENTER ALIGNED, BOLD, 24 pt]

DESCRIPTION [Left aligned, Calibri (Body) Font, 20pt] Blah
blah blha lbh blah blah blah blah blah blah blah blah blah
blah blah blaht blah blha lbh blah blah blah blah blah blah
blah blah blah blah blah blahtblah blha lbh blah blah blah
blah blah blah blah blah blah blah blah blaht blah blha lbh
blah blah blah blah blah blah blah blah blah blah blah
blaht.

TITLE [Centered, BOLD, Centered,
Calibri (Body) Font, 32pt]
IMAGE
iv. Other Social Media

GC Library Blog
Twitter
Facebook
Hiring
Growth of Public Services
Interactive Website
Logo Design
Development of new GC
Website
Departmental Relationships
JustPublics@365
Supplied Podcaster
Marketing & Communications
Supplied a photographer

VI. What Other Libraries
are Doing
Mathew Harrick at
Brooklyn College
Helen Georgas at
Brooklyn College
The Photo-Process
Collaborations
With the Office of Marketing and
Communications
Staff Photo Day Collaborative effort

Benefits
Image for staff to use in profiles
Uniform visual library
representation

Challenges
Scheduling Staff Photo day
Emotional response to photographs

The Photo-Process

Challenges
Scheduling Staff Photo day
Emotional response to photographs
How to Classify Photographs?
Not all librarians are liaisons
Not all interfacing staff are librarians
Not all liaisons are Faculty
Do we make a sign for every staff-
person
Are staff mandated to use their
photos?



VII. Considerations for
Sign Deployment
Quantity of Signs
How would signs represent
librarians
Design of Signs to fit Library
Template
How do Signs Reflect the person
featured in the sign?
Do we use different photos?
Date
Time
Location
[CENTER ALIGNED, BOLD, 24 pt]

DESCRIPTION [Left aligned, Calibri (Body) Font, 20pt] Blah
blah blha lbh blah blah blah blah blah blah blah blah blah
blah blah blaht blah blha lbh blah blah blah blah blah blah
blah blah blah blah blah blahtblah blha lbh blah blah blah
blah blah blah blah blah blah blah blah blaht blah blha lbh
blah blah blah blah blah blah blah blah blah blah blah
blaht.

TITLE [Centered, BOLD, Centered,
Calibri (Body) Font, 32pt]
IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Gioia Stevens, MLIS
gstevens@gc.cuny.edu

Librarian for Comparative Literature,
French & Linguistics
IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Michael (Mike) Handis, MLIS
mhandis@gc.cuny.edu

Librarian for Classics and Special Collections

IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Stephen Klein, MLIS
sklein@gc.cuny.edu

Librarian for Business, Demography,
Economics, History, ITP, Philosophy, Political
Science, Public Policy and Urban Studies
IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Shawn(ta) Smith-Cruz, MLIS
ssmith4@gc.cuny.edu

Librarian for Africana Studies, Anthropology,
LGBT Studies, Psychology of Political Behavior,
Public Health, Social Welfare Sociology, Theatre,
Urban Health & Society, Women's Studies

IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Beth Posner, MLIS
bposner@gc.cuny.edu

Librarian for Nursing and
Head of Resource Sharing &
Interlibrary Loan

IMAGE


Every department has a designated librarian.
Find out more:

Meet your librarian
Schedule a one-on-one consultation
Visit the reference desk


Meet Your Department Liaison

Alycia Sellie, MLIS
asellie@gc.cuny.edu

Librarian for
American Studies, Art History,
English & American Literature,
Fashion Studies, and Film Studies
IMAGE


Library Circulation helps keep books .
Find out more:

Register your library barcode
Check your fines
Visit the circulation desk
Renew overdue items


Meet the Library Circulation Team

Curtis Matthew, MLIS
cmatthew@gc.cuny.edu

See Curtis for questions on
Reserves, Circulation, CLICS,
Fines, and Missing Books

IMAGE
VIII. How the Photo
Project has led to shifts in
library service.

Photos for Circulation Staff

Photos on the new Library
Website for all staff

Larger Message for Library and its
Mission

One-On-One Appointments may
be the bulk of Instruction

Liaison Roles