II/Cc nguyn tc qun tr thng tin 1. Bng chng chuyn giao. 2. Phn hi. 3. Kt qu cui cng. 4. m bo tnh chnh xc. 5. m bo tnh kp thi. 1. Bng chng chuyn giao. Vic chuyn giao thng tin c th bng vn bn hoc li ni.
Trong vic chuyn giao, th bng chng ca qu trnh chuyn giao thng tin l rt quan trng. Do vy, trong hot ng kinh doanh, vic chuyn giao phi c bng chng chng minh.
Ti sao phi c bng chng?
Thng tin cnh tranh
Thng tin ti nguyn nhn lc T l trnh CNV. Thi gian tham gia hun luyn/nm. Mc nh gi hiu qu cc kho o to S lng NV tham gia cc kho hc. S lng v thi gian vng mt ca NV. Thi gian lm vic/doanh thu. T l ngh vic. Mc tho mn ca NV. Mc ng gp kin ca NV.
Tai nn lao ng v thi gian mt mt do TNLD. S NV t np n xin tuyn dng/chc danh/ln. Chi ph tuyn dng/s NV tuyn c. Thi gian v s ln i mun. S ln vi phm v lnh vc vi phm. Kt qu nh gi cng vic.
Thng tin b phn QLNH T l khch hng lp li. Khch hng trung thnh. S tho mn khch hng. S lng khiu ni khch hng. S lng khiu ni c gii quyt, thi gian phn hi. Thi gian phn hi cho mi yu cu. ROI
Tng chi ph trung bnh/khch hng. Bng so snh gi cnh tranh. Thi gian trung bnh ca cc mi quan h. S lng khch hng mt mt. Doanh s trung bnh/khch hng Chi ph marketing/sales
Phc v Khch hng ch mn n. Phc v chm ch. Cc khiu ni khc. Cc s c Cc yu cu ca khch cha p ng c. Thi tc phong ca NV V sinh v hnh thc c nhn. K lut ca NV Tnh hnh nhn s. 1. Cu trc mng thng tin
T chc Input Output I/ Thng tin i vi cng ty 1. Thng tin t khch hng. 2. Thng tin t nh cung cp. 3. Thng tin kinh t chnh tr x hi. 4. Thng tin t i th cnh tranh. 5. Thng tin t nhn vin.
Thng tin vi Gim c
III/Thng tin ca cc b phn Trng phng Gim c Input Output/T.phng Bp chc nng Nhn vin Nhn vin Nhn vin 1. Cc i tc nhn thng tin t phng. 1. Gim c 2. Phng chc nng. 3. Input 4. Output. 5. Nhn vin. PA1: Tt c cc thng tin t phng ra bn ngoi phi thng qua TP v tt c cc thng tin t bn ngoi i vo phng phi thng qua TP.
PA2: Xu hng th hai l u quyn, c ngha l mt s thng tin s n trc tip NV c u quyn. i vi trng hp 1 thng p dng cho phong cch lnh o c on.
u im ca kiu qun l ny l thng tin i mt cch chnh thc v thng l chnh xc, y .
Nhc im l thng tin khng kp thi thc hin cng vic, do vy cng vic hay b gin on i vi trng hp 2 thng p dng i vi phong cch lnh o dn ch hoc t do.
u im thng tin i nhanh chng, NV t tin trong cng vic.
Nhc im l c nhiu thng tin long, khng chnh thc v ngi lnh o kh kim sot c thng tin. Mi quan h gia hai phng ban Trng phng cn thng tin cho phng khc s thng tin trc tip cho TP khc. NV mun thng tin cho b phn output th c th theo 3 cch: bo cho TP sau TP s chuyn, chuyn trc tip cho TP output, chuyn trc tip cho NV output. Trng phng Output/T.phng Nhn vin Nhn vin Cc TP thng rt ngi NV chuyn thng tin cho b phn khc m bn thn h khng bit.
Nhiu NV thch vt mt TP chuyn thng tin cho b phn khc hay cp trn ca TP mnh. Lp mt thng bo nhim v ca tng thnh vin trong b phn v bo cho cc phng ban khc bit. Stt Tn thng tin Ngi chuyn giao Ngi nhn Thi hn Cc cch thc truyn ti thng tin Trc tip bng tay. Fax Mail in thoi. Th tn. Cht Cc hnh thc truyn tin 1. Vn bn.
1. Mail.
1. Li ni -> ch tn Danh mc biu mu St t B phn ban hnh M hiu ti liu Tn ti liu M hiu biu mu Tn biu mu nh mc s dng Mi b phn nn duy tr mt danh mc biu mu ang c s dng.
V nguyn tc mi biu mu phi c din gii cch thc s dng trong mt quy trnh, quy nh..no .
Phn nh mc ch ra rng nhu cu s dng trung bnh ca b phn c s lng bn in ph hp. B phn cn duy tr mt file cha tt c cc biu mu ang s dng ca b phn .
Ngoi cng ca file l danh mc cc biu mu ca b phn.
Cc biu mu trong file nm trong cc ba trong ring bit, v phi nm theo th t c th photo khi cn thit. Bn nn duy tr mt danh mc cc biu mu theo th t c sn sng trong my photo khi cn thit.
Hy m bo rng, ngi khc c th truy cp folder biu mu ny s dng khi cn thit. T TP <-> G. T TP <-> NV T B phn input > phng. T phng > b phn output. T cc phng chc nng <-> phng H thng bo co ni b