The kind of Leaders wanted in

managing teams in organizations:

Transactional, Transformational,
Servant or Level 5 Leaders?
Group 10
Naveen FT153066
Robin George FT153106
Sumit Arora FT153107
Survesh Chauhan FT153047
Vivek S FT153113

Aditya Agarwal FT153089
Apurv Mittal FT153025
Deepanshoo FT153065
Gagandeep - FT153114
Mukesh Shah FT153090
Transactional Leadership: Definition
Transactional" motivation by exchanging rewards for performance.

Focuses on the role of supervision, organization and group performance.

Sets clear objectives and goals for the followers

Uses either punishments or rewards in order to encourage compliance with
set goals.

Solely concerned with making sure everything flows smoothly on a day by day
basis.

Transactional Leadership: Basic Assumptions
People perform their best when the chain of command is definite and clear.

Workers are motivated by rewards and punishments.

Obeying the instructions and commands of the leader is the primary goal.

Subordinates are carefully monitored to ensure that expectations are met.

Leadership is based on a system of rewards and punishments.

Transactional Leadership: How it works
Rewards and punishments are contingent upon the performance of the followers.

You give me something for something in return.

Rules, procedures and standards are essential.

Followers are not encouraged to be creative or to find new solutions to problems.

Tends to be most effective in situations where problems are simple and clearly-
defined.

However in other situations, it may prevent both leaders and followers from
achieving their full potential.

Transactional Leadership: Applications
Front-line supervisors of minimum-wage employees.

Example:- Shift supervisors at a fast food restaurant will be much more
effective if they are concerned with ensuring all of the various stations run
smoothly, rather than spending their time thinking up better ways to serve
hamburgers.

Another example is coaches of athletic/sports teams.

Examples of people who implemented transactional leadership Joseph
McCarthy, Charles DeGaulle.
Transactional Leadership: Advantages
Address small operational details quickly.

Handles all the details that come together to build a strong reputation in the
marketplace.

Keeps employees productive on the front line.
Transactional Leadership: Disadvantages
Motivation - Only exceptionally good performance is rewarded, and mistakes
are corrected through punishment.

Rigidity - Uses formal authority to instruct others on what to do, and is
unwilling to consider anything other than the traditional organizational
hierarchy.

Blame - Quick to blame the employee when things go wrong.

Reliance on the Leader - Must always be present to guarantee that the work
will get done properly.
Who coined the term Transformational
Leadership?

Introduced: 1978 by James MacGregor Burns
Built upon: 1985, Bernard M. Bass
Bass and Bruce Avolio (early 1990s): Developed "The full range of leadership."
model.
Full Leadership Model: stages at the passage between Transactional and
Transformational leadership.
Transformational Leadership
"Transformational leadership is a leadership approach that is defined as
leadership that creates valuable and positive change in the followers. A
transformational leader focuses on "transforming" others to help each other,
to look out for each other, to be encouraging and harmonious, and to look out
for the organization as a whole. In this leadership, the leader enhances the
motivation, morale and performance of his follower group."

Components of Transformational Leadership :

Idealized Influence (also known as Charismatic Leadership)
Inspirational Motivation
Intellectual Stimulation
Individualized Consideration

Characteristics

They identify themselves as change agents
They are courageous
They believe in people
They are value driven
They are life long learners
They have the ability to deal with complexity ,ambiguity and uncertainty.
They are visionaries

ALEXANDER
Why Servant-Leadership?
Adapted from The Servant as Leader:
The servant-leader is servant first It begins with the natural feeling that one wants to
serve, to serve first. Then conscious choice brings one to aspire to lead. That person is
sharply different from one who is leader first
The best test, and difficult to administer, is: Do those served grow as persons? Do they,
while being served, become healthier, wiser, freer, more autonomous, more likely
themselves to become servants? And, what is the effect on the least privileged in society?
Will they benefit or at least not be further deprived?"

Characteristics
Listening
Empathy
Healing
Awareness
Persuasion
Conceptualization
Foresight
Stewardship
Commitment to the Growth of People
Building Community

Characteristic Breakout
Servant Leader
Listening

Empathy

Healing
Stewardship

Commitment to
People

Building
Community
Awareness

Persuasion

Conceptualization

Foresight
Organization Hierarchy
Labor
Management
Commander CEO
CIO
Operations Development
CFO
Accounting Finance
Traditional
CxO CEO CxO
First Among Equals
Shareholders
Management
Staff
Staff
Management
Shareholders
Flipped Pyramid
Organizations
Fortunes 100 Best Companies to Work For: 1/3 of Top 35
10 of Americas Most Admired Companies

Individuals
Mahatma Gandhi
Jesus of Nazareth
Martin Luther King, Jr.
Mother Theresa
Reference
Reference:
http://smallbusiness.chron.com/transformational-leadership-vs-transactional-leadership-
definition-13834.html
Articles:
CASTRO, C.B.; PERIAN, M.M.V.; BUENO, J.C.C. (2008). Transformational leadership and
followers attitudes: the mediating role of psychological empowerment. The International
Journal of Human Resource Management, 19(10): 1842-1863.
http://dx.doi.org/10.1080/09585190802324601

COOPER-HAKIM, A.; VISWESVARAN, C. (2005). The construct of work commitment: Testing an
integrative framework. Psychological Bulletin, 131(2): 241-259.
http://dx.doi.org/10.1037/0033-2909.131.2.241
Transformational versus servant leadership: a difference in leader focus-by A. Gregory Stone

Transformational Leaders to Servant Leaders versus Level 4 Leaders to Level 5 LeadersThe
Move from Good to Great Kathleen Patterson, Timothy A. O. Redmer, and A. Gregory Stone
Regent University


Website
Compilation: www.lichtenwalner.net/servantleader
Greenleaf Center: www.greenleaf.org
Spears Center: www.spearscenter.org
Consulting / Development: www.JamesHunter.com
www.wikipedia.com

Books
Servant Leader (Greenleaf, 1977)
The Servant (Hunter, 1998)
The Servant Leader (Autry, 2001)
Practicing Servant Leadership (Spears & Lawrence, 2004)
Worlds Most Powerful Leadership Principle (Hunter, 2004)