Prepared By: Parimal Patel & Aakash Modha

What is E-business?
E-business (electronic business) is the conducting of business
on the Internet, not only buying and selling but also servicing
customers and collaborating with business partners
E business allows consumers to electronically exchange goods
and services with no barriers of time or distance
E-business is subdivided into three categories:

- business to business or B2B (Cisco)

- business to consumer or B2C (Amazon)
- consumer to consumer or C2C (eBay)

E-business in India
E Business has tasted much success in India in recent past and
has provided Indian business a new heights, global reach,
competitive advantage, acquiring new customers (global &
local), foreign product knowledge etc.
E Business has become integral part of everyday life from
online banking to brokerage transactions, e contracts to global
marketing
E Business has seen significance impact on airline sector,
banking sector, educational, matrimonial services, placement
sites and many B2B transactions

Which are top E-Business Companies in India?

And many more

Which are the growing sectors of E Business in India?

Automobiles: Buying and selling of new & used four wheelers
and two-wheelers, its marketing, etc.
Real estate and e-commerce: They provide information on
new properties as well as properties for resale
Travel & tourism: Online reservations, tour packages, hotel
bookings
Stocks & shares: Online trading, Online banking
Gifts through E commerce: Chocolates, Luxury items, flowers
Matrimonial Services, Employment sites
Indian railway reservation (IRTC)

What is the impact of E-business on SCM?

Manufacturer
Or
Service
Provider

Warehouse

Distributor

Wholesaler

E-business
Agent

Retailer

Customer

What are the impacts of E-business on SMEs?

E Business has much impact on SMEs with reduced information
costs & transaction costs
E Business facilitates SMEs to world markets
Indian SMEs in the service sector have expanded their market
with overseas customers
Difficult to integrate the existing systems with E Business
However, there is still a doubt for SMEs whether there is enough
information on the Web that is relevant and valuable for them to
try, that would make investment in internet access feasible.

What are the Barriers affecting the growth of E Business?

Customer perception & Attitudes
Technological factors
General factors
Internet factors

Customer perception and attitude

Lack of trust among customers for online business
Not sure of product quality

No touch & feel of product

Many Indians prefer to physically go out for shopping
Indian customers has attitude to bargain products
Impatience to wait for receiving the purchased product

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Technological factors
E business partners find it hard to invest & update with new
technologies
Bandwidth: Transmission capacity of a communication channel is a
major barrier for products that require more graphical & video data.
Financial costs: Storing information, data mining, processing orders
has impact
High costs of developing, purchasing new software, licensing of
software, Integration into existing systems, costly e business
solutions for optimization
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General factors
Lack of awareness & understanding the value of e business &
security, safety involved in it
Lack of understanding on how E business operation works

Need for insurance of high cost products

Shipping & courier costs
Lack of IT knowledge to purchase online

Leaders of many SMEs have less literacy in computers & IT area

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Internet factors
According to internetworldstats.com, India with a population of
over 1.2 billion has estimated 15.8% regular Internet users by
2013.
Internet connections yet to reach many rural areas in India.

Broadband connections are limited to urban & sub-urban areas.

Low internet penetration as well as low bank account holders.

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Bibliography
en.wikibooks.org
www.dob.nt.gov.au
www.Wikipedia.com

searchcio.techtarget.com

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Any question??