Professional Documents
Culture Documents
Group
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Agenda
Introduction
Executive Priority
Improve business processes
Source: Leading in Times of Transition: The 2010 CIO Agenda, Gartner, January 2010
BPM Foundation
17
18
Customer
Relationship
Management
CRM
Project
Planning
Sales and
Marketing
SFA
Prodict
PPM
Manufacturing
SCM
ERP.
producti DB
nfo.
MES
Inventory &
Logistics
LMS
B2B
Inv
MGMT
Finance & HR
ERP
Enterprise Infrastructure
19
Procurement
Supply chain application triggers workflow when delivery date slips and
should be reflected within P6 schedule.
IT Service Management
Critical IT incident captured within help desk application spawns new
P6 project activities and resource assignments.
Asset Management
Equipment failure noted within work order system suggests reprioritization of schedule sequence within P6.
Human Resources
Newly hired project lead granted access to P6 by completing onboarding process guide.
20
Example
Project Initiation Business Processes
21
01 - Submit Proposal
01 - Submit Proposal
Step 3
01 - Submit Proposal
Step 4
01 - Submit Proposal
Step 9
01 - Submit Proposal
Step 11
01 - Submit Proposal
Step 13
Step 4
Step 5
Step 13
03 - Capacity Analysis
03 - Capacity Analysis
Step 2
03 - Capacity Analysis
Step 3
03 - Capacity Analysis
Step 4
03 - Capacity Analysis
Step 16
03 - Capacity Analysis
Step 18
03 - Capacity Analysis
Step 28
03 - Capacity Analysis
Step 12
03 - Capacity Analysis
Step 31
03 - Capacity Analysis
Step 32
03 - Capacity Analysis
Step 34
Step 2
Step 10
Step 14
Step 15
Step 17
Step 3
Step 4
Step 6
Step 7
Step 9
Step 14
Example
Milestone Review
57
Summary
65
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