Professional Documents
Culture Documents
formal
or
informal
FORMAL
To people you dont
know
INFORMAL
To an organisation
such as a bank or the
council
Possibly letters of
complaint or letters
asking for information
AN INFORMAL LETTER
a letter to a friend or a member of a
family
A FORMAL LETTER
- A letter to a business partner, college
or any professionals
LAYOUT OF A LETTER
1. YOUR ADDRESS
2. THE NAME AND ADDRESS OF THE PERSON
TO WHOM YOU ARE WRITING
3. THE DATE
4. THE GREETING,
5. THE BODY OF THE LETTER (INTRODUCTION,
MAIN PARTS, CONCLUSION)
6. THE ENDING
1st January
6th April
2nd July
23rd December
January 1st
April 6th
July 2nd
December 23rd
The greeting
Which greetings belong to formal or to
informal letters?
FORMAL
INFORMAL
Dear John,
LETTERS
LETTERS
Dear Sir,
Dear Mr. Smith,
Dear Jane,
Dear Madam,
Dear Sir or Madam,
The greeting
Which greetings belong to formal or to
informal letters?
FORMAL LETTERS
INFORMAL LETTERS
Dear John,
Dear Madam,
Dear Jane,
The ending
Which endings are suitable for formal or
informal letters?
FORMAL
INFORMAL
Love, Peter
LETTERS
LETTERS
Yours sincerely,
Best wishes,
Kind regards,
Yours faithfully,
Yours, Jane
The ending
Which endings are suitable for formal or
informal letters?
FORMAL LETTERS
INFORMAL LETTERS
Yours sincerely,
Love, Peter
Yours faithfully,
Best wishes,
Yours, Jane
Kind regards,
Formal:
assistance,
due to,
enquire,
further,
inform,
information,
obtain/receive,
occupation,
possess,
provide,
repair,
request,
requirements,
reserve,
verify
Writing Informal
Letters
The Heading
The heading can
include your address
and the date.
In casual, friendly
letters your address is
not necessary.
Heading
508 Bluebird
Street
Clarksville, Ohio
January 5, 2004
The greeting
Dear_________,
The blank is for the
name of the person
you are writing. After
you write the person's
name you put a
comma ( , ) .
Greeting
508 Bluebird
Street
Clarksville, Ohio
January 5, 2004
Dear
Susan,
The Body
The body of the letter
is the information you
are writing in your
letter.
Body
508 Bluebird
Street
Clarksville, Ohio
January 5, 2004
Dear Susan,
I hope you will be able to come
and visit next month. We are
planning a special visit to the
museum. My mom will call your
mom later this week to make all
arrangements. Be sure to bring your
swimsuit when you come! Were
planning an afternoon trip to the
lake.
The Closing
Closing
508 Bluebird
Street
Clarksville, Ohio
January 5, 2004
Dear Susan,
I hope you will be able to come
and visit next month. We are
planning a special visit to the
museum. My mom will call your
mom later this week to make all
arrangements. Be sure to bring your
swimsuit when you come! Were
planning an afternoon trip to the
lake.
Your friend,
Your Signature
This is your name.
It goes under the
closing.
Signature
508 Bluebird
Street
Clarksville, Ohio
January 5, 2004
Dear Susan,
I hope you will be able to come
and visit next month. We are
planning a special visit to the
museum. My mom will call your
mom later this week to make all
arrangements. Be sure to bring your
swimsuit when you come! Were
planning an afternoon trip to the
lake.
Your friend,
Allison
Your address
Name and address
of someone who
you are writing to
Dear Peter,
Date
Writing a formal
letter
One side of the paper only
Plan before you write
Keep it simple
45 Orange Close
West Burnham
West Yorkshire
23rd March 2000
The Manager
Barclay Building Society
Long Street
West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my
bank statement and still cannot find the charges you say are
outstanding.
This is the third letter I have sent and if no action is taken within
the next five days I will contact my solicitor.
I hope this matter can be settled as soon as possible.
Yours faithfully
45 Orange Close
West Burnham
ADDRESSES
AND DATE
West Yorkshire
23rd March 2000
The Manager
Barclay Building Society
Long Street
West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my bank
statement and still cannot find the charges you say are outstanding.
This is the third letter I have sent and if no action is taken within the next
five days I will contact my solicitor.
I hope this matter can be settled as
soon as
possible.
Space
for
signature but write or
type your name clearly underneath
Yours faithfully
Never
Use jargon
Use proper
paragraphs
Use slang
Exercises
You bought a second hand car for 700. It had only
been running for a week when the engine broke
down. The garage says it will cost over 400 to
repair.
Write a letter:
A) to the garage where you bought the car asking for your
money back.
B) to your solicitor explaining what has happened and
asking for advice.
C) to a friend explaining what has happened.